Endorsed by Which?

Town Gas Services Ltd

5.0

38 Reviews

Opening Hours
Today -
  • Monday 09:00–15:00
  • Tuesday 09:00–15:00
  • Wednesday 09:00–15:00
  • Thursday 09:00–15:00
  • Friday 09:00–15:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are a local, Small, family run business and as such we pride ourselves on providing a reliable and friendly service. We carry out central heating system installation, Bathrooms, Air Source Heat Pumps, Ground Source Heat Pumps, Solar Thermal, under floor heating systems and other heating and plumbing works. You can rely on Town Gas to deal quickly with your emergencies and any maintenance repairs. We currently cover most of the BH postcodes and the surrounding areas.

The office is open from 9am to 3pm to book your gas boiler, gas appliance service or to deal with any plumbing or gas emergency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas cooker installation
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Solar panels
    • Solar Panel Maintenance
    • Air source heat pumps
    • Ground source heat pumps
    • Solar water heating
  • More Services

    • heating and plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
38 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Boiler Repair
Customer Service
Quality
Value
Over a nine month period we had nine engineers from Homeserve attend to our boiler. They failed to solve the problem. Town Gas diagnosed the cause of our problem in one visit, and our boiler is now functioning well. They are competent and organised. Pleasant to deal with as well. David B
David B Posted on 09/11/2018 , work completed 09/11/2018
The trader replied (on 17/01/2019)
Thank you David, for your review . I'm glad we were able to rectify the issues you were having with your boiler. :)
My review
Customer Service
Quality
Value
Efficient service.
Michael, Hampshire Posted on 13/04/2018 , work completed 13/04/2018
Brilliant job prompt professional
Customer Service
Quality
Value
I have been a customer of Town Gas and Mr Joe Woodford for over ten years and I have found him and his skilled workers competent, efficient, honest and caring. The best.
Pamela, Hampshire Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 17/01/2019)
Thank you for your review Pamela. Happy to help, Anytime.
Prompt and professional
Customer Service
Quality
Value
Engineer Kevin Williams. Very pleased with service carried out by Town Gas. Prompt, polite, efficient, helpful and very clean and tidy. Will continue to use their service.
Beryl, Hampshire Posted on 14/02/2018 , work completed 14/02/2018
The trader replied (on 17/01/2019)
Thank you Beryl for your kind review. We are very pleased you happy with the service. I will pass your kind words onto Kevin. :)
Fantastic service
Customer Service
Quality
Value
Great experience, fast, efficient, highly recommended service. 5 stars for Kevin.
Raymond, Dorset Posted on 13/02/2018 , work completed 13/02/2018
The trader replied (on 17/01/2019)
Thank you Raymond for your kind review. We are pleased you are happy with our service. I will let Kevin know hes received 5 stars :)
No problems
Customer Service
Quality
Value
We have a maintencence contract for our gas, boiler and central heating sytem as well as a call out service for any plumbing faults. We've also had two installations in the kicthen done. They are always 100%, no problems; they give us all the information we need and on time.
Mr And Mrs Head, . Posted on 27/11/2017 , work completed 27/11/2017
The trader replied (on 17/01/2019)
Thank you so much for your review and kind words. I will pass this onto our engineers.
Very pleased
Customer Service
Quality
Value
We've been living in this property for 6 years and the boiler we had up until the replacement, was getting old. The other thing was that one of the radiotrs in the main bedroom never heated satisfactorily. The lady next door had utilised Town Gas for a boiler replacement and she recommend them. Town Gas sent an engineer to check on the problems and they proposed a solution. I spoke to Mr Woodford and we arranged a time quite promptly. They managed to solve the problem. They quoted me the cost of everything very early on in detail and stuck to it. Mr Woodford then came around to do a final check on the all the electrics and so on. The boiler is working satisfactorily and we're very pleased.
DH, . Posted on 06/11/2017 , work completed 06/11/2017
The trader replied (on 17/01/2019)
Thank you so much for your review, i'm very pleased you are happy with the service you have received.
Very good work
Customer Service
Quality
Value
We moved to them as a regular, yearly repair people. We used to look after an old chap up the road and he was with town gas so recommended them. They're very good, came and did a complete check of the property, serviced the boiler, came and checked everything was in working order. They've done some very good work, every time we've asked them to come out they come and do it within days, very quickly.
Bob and Sally, . Posted on 20/10/2017 , work completed 20/10/2017
The trader replied (on 17/01/2019)
Thank you so much for your kind review. Always lovely to hear we have happy customers.
Very Good
Customer Service
Quality
Value
They mainly do boiler services but they did a re-fitted a shower 5 years ago. They're very good with keeping to schedule and communicating prices with us.
Anonymous, . Posted on 11/10/2017 , work completed 11/10/2017
The trader replied (on 17/01/2019)
Thank you so much for your kind words. It is great to know we have happy customers.