Endorsed by Which?

Town Gas Services Ltd

5.0

42 Reviews

Opening Hours
Today -
  • Monday 09:00–15:00
  • Tuesday 09:00–15:00
  • Wednesday 09:00–15:00
  • Thursday 09:00–15:00
  • Friday 09:00–15:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are a local, Small, family run business and as such we pride ourselves on providing a reliable and friendly service. We carry out central heating system installation, Bathrooms, Air Source Heat Pumps, Ground Source Heat Pumps, Solar Thermal, under floor heating systems and other heating and plumbing works. You can rely on Town Gas to deal quickly with your emergencies and any maintenance repairs. We currently cover most of the BH postcodes and the surrounding areas.

The office is open from 9am to 3pm to book your gas boiler, gas appliance service or to deal with any plumbing or gas emergency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas cooker installation
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Solar panels
    • Solar Panel Maintenance
    • Air source heat pumps
    • Ground source heat pumps
    • Solar water heating
  • More Services

    • heating and plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
42 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Upgrading Kitchen and Living Room Central Heating Radiators
Customer Service
Quality
Value
We have used Town Gas for a number of jobs the most recent (24/01/19) being the upgrading of the central heating radiators in our kitchen and living room. The work was completed to a very high standard within the contracted time and quoted price. Mr Woodsford is a methodical, tidy worker and displayed respect for our home at all times. We have a Service Contract with Town Gas to cover routine servicing and callouts and would highly recommend this contract for peace of mind for all Highcliffe/Christchurch residents. Thank you once again Town Gas!
Customer in Dorset Posted on 25/01/2019 , work completed 24/01/2019
The trader replied (on 14/10/2019)
Thank you so much for your amazing review, we are so pleased that you are happy with our service. Many thanks
Excellent service
Customer Service
Quality
Value
The engineer was at my house 2 hours after I called to say my boiler wasn't working, he found the fan was seized and freed it. I decided to replace the fan and he returned with the new one and less than 3 hours after the call, all was fixed. Brilliant service and very pleasant engineer.
Customer in Hampshire Posted on 24/01/2019 , work completed 04/01/2019
The trader replied (on 14/10/2019)
Thank you very much for you kind review. Always happy to help.
First class workmanship throughout
Customer Service
Quality
Value
Town Gas carried out a complete renovation of a 55 year old bathroom to a slick modern shower room. Old tiles were removed together with bath, basin, radiator, towel rail, taps and pipe work and taken away. Walls and ceiling were made good. New electric cables and pipework were chased into the walls and a shower tray fitted. The tiler did excellent work on all walls and tiled the floor. An upmarket Aqualiser shower was plumbed in and electrically connected. The basin and unit was installed together with numerous other items. Care and expertise and client considerations was displayed throughout the 28 day period. The cost was £5425 excluding VAT and accessories.
Customer in Dorset Posted on 05/12/2018 , work completed 28/11/2018
The trader replied (on 17/01/2019)
Thank you very much for your review. We are so pleased that you are happy with your new bathroom and the work that our installers and engineers carried out for you.
Installing a Gas Burning Log effect Stove
Customer Service
Quality
Value
Town Gas were approached to replace a Wood Burning Stove in our home with a Gas Burning Log effect Stove. Mr Woodsford gave a competitive quotation and was able to offer very constructive and helpful advice on the choice of stove and the most appropriate installation. Nothing was too much trouble and we were very confident with the guidance offered. On the day of the installation Mr Woodford arrived promptly and was very respectful of our home whilst preparing the room. The work was undertaken in a calm and professional manner and completed slightly ahead of schedule. We were very pleased indeed with the end result and the tidy way that the room was left. Mr Woodsford took the time to fully brief me on the operation of the new stove and even arranged for the removal and sale of the log burner. Overall this was an excellent job completed in the allotted time at a very competitive price. We would not hesitate to recommend the Team at Town Gas. Thank you.
Customer in Dorset Posted on 28/11/2018 , work completed 27/11/2018
The trader replied (on 17/01/2019)
Thank you so much for your kind review. We are very pleased you are happy with your new installation. Always more than happy to help.
Boiler Repair
Customer Service
Quality
Value
Over a nine month period we had nine engineers from Homeserve attend to our boiler. They failed to solve the problem. Town Gas diagnosed the cause of our problem in one visit, and our boiler is now functioning well. They are competent and organised. Pleasant to deal with as well. David B
David B Posted on 09/11/2018 , work completed 09/11/2018
The trader replied (on 17/01/2019)
Thank you David, for your review . I'm glad we were able to rectify the issues you were having with your boiler. :)
My review
Customer Service
Quality
Value
Efficient service.
Michael, Hampshire Posted on 13/04/2018 , work completed 13/04/2018
Brilliant job prompt professional
Customer Service
Quality
Value
I have been a customer of Town Gas and Mr Joe Woodford for over ten years and I have found him and his skilled workers competent, efficient, honest and caring. The best.
Pamela, Hampshire Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 17/01/2019)
Thank you for your review Pamela. Happy to help, Anytime.
Prompt and professional
Customer Service
Quality
Value
Engineer Kevin Williams. Very pleased with service carried out by Town Gas. Prompt, polite, efficient, helpful and very clean and tidy. Will continue to use their service.
Beryl, Hampshire Posted on 14/02/2018 , work completed 14/02/2018
The trader replied (on 17/01/2019)
Thank you Beryl for your kind review. We are very pleased you happy with the service. I will pass your kind words onto Kevin. :)
Fantastic service
Customer Service
Quality
Value
Great experience, fast, efficient, highly recommended service. 5 stars for Kevin.
Raymond, Dorset Posted on 13/02/2018 , work completed 13/02/2018
The trader replied (on 17/01/2019)
Thank you Raymond for your kind review. We are pleased you are happy with our service. I will let Kevin know hes received 5 stars :)
No problems
Customer Service
Quality
Value
We have a maintencence contract for our gas, boiler and central heating sytem as well as a call out service for any plumbing faults. We've also had two installations in the kicthen done. They are always 100%, no problems; they give us all the information we need and on time.
Mr And Mrs Head, . Posted on 27/11/2017 , work completed 27/11/2017
The trader replied (on 17/01/2019)
Thank you so much for your review and kind words. I will pass this onto our engineers.