Exceptional gas engineer, who is willing to go above and beyond for his customers
I have no hesitation in recommending Phil from Trust Boiler Care to anyone. He is 100% honest, reliable, trustworthy and willing to go out of his way to help. He has been out to us 3 times over the last couple of weeks, all being emergencies, and has not let us down on any occasion. The first call out was when our boiler broke down overnight and Phil arrived within hours of our call and was able to carry out the repairs and give us back heating the same day at a very reasonable price. The following weekend he had to come out twice again, due to problems left by other workmen. We called him late on Friday, just as he was about to finish for the day, to ask him to come out to a leaking radiator and he was here within 20 mins! He was quickly able to identify and correct the issue and restore heat to the room. On the coldest weekend of the year, we woke up on the Sunday to no heating or hot water. Phil gave up his time off to come and help us out of a very bad situation and arrived at 9.30am - less than an hour of us getting in touch! He quickly found an old joint that had failed in the pipes running under our property in the cellar, which was draining the boiler. He was able to put it right in less than an hour, working in very difficult conditions. Rescuing us once again! Not only is Phil an exceptional gas engineer, he really does care about his customers and we can't thank him or recommend him enough.