Trust Electric Heating Ltd

The salesman explained the product in terms that were easy to understand, but wasn't at all pushy. When he gave me the quote, it was considerably less than I was expecting having done my research with other suppliers. The two guys who conducted the installation were professional and courteous. They gave clear instructions about use and maintenance and made sure I understood everything before leaving. They left the place reasonably clean, but I did vacuum up a few bits after they'd left. I would not hesitate to recommend them.

I wanted to write this short review based entirely on my personal experience of a consultation with Trust Electric Heating as I was ultimately unable to progress an installation due to reasons occurring outside of their control. Mark was booked to visit me to discuss my requirements and this he did with great efficiency, friendliness and professionalism. He was at great pains to provide a very thorough explanation about the company, the product and all of the benefits an investment in their Neos Heating system would afford me. A very competitive price was offered and there was no pressure to close the sale before he left. In my view, Trust Electric Heating are very customer facing and look to understand the client needs in full and offer an old fashioned family style consultation and sales service unlike so many of the online faceless and pressurised companies that one normally has to endure. I cannot rate them highly enough and there is a good level of team cooperation when I had occasion to contact the office with a further query. Scott and Hannika were very quick to assist me. Bravo. I would have no hesitation in recommending Trust Electrical Heating to family, friends and colleagues.

Installed 4 new radiators to replace existing night storage heater and 3 electric radiators, which were costing a fortune to run. The new radiators are really nice, fit in well to my property and the one in the hall is much smaller than the previous night storage heater, which is great. They are much cheaper to run and my flat is much warmer now. The radiators themselves are quite expensive but hopefully that will balance out with the reduction in my electric bills.

Trust were fantastic. from the initial contact, survey and decision making through to the fitting and customer service follow up, we could not fault them. the radiators themselves are modern, unobtrusive and economical to run. instant heat at your disposal.