Very good
Very good service start to finish. Engineers fitted heater, leaving no mess, and explained everything very clearly. Would recommend them.
L, West Midlands
Posted on 05/04/2019
, work completed 05/04/2019
Recommended
Tested and Trusted
I wanted to write this short review based entirely on my personal experience of a consultation with Trust Electric Heating as I was ultimately unable to progress an installation due to reasons occurring outside of their control. Mark was booked to visit me to discuss my requirements and this he did with great efficiency, friendliness and professionalism. He was at great pains to provide a very thorough explanation about the company, the product and all of the benefits an investment in their Neos Heating system would afford me. A very competitive price was offered and there was no pressure to close the sale before he left. In my view, Trust Electric Heating are very customer facing and look to understand the client needs in full and offer an old fashioned family style consultation and sales service unlike so many of the online faceless and pressurised companies that one normally has to endure. I cannot rate them highly enough and there is a good level of team cooperation when I had occasion to contact the office with a further query. Scott and Hannika were very quick to assist me. Bravo. I would have no hesitation in recommending Trust Electrical Heating to family, friends and colleagues.
Customer in Suffolk
Posted on 31/03/2019
, work completed 31/03/2019
Recommended
Installed new radiators
Installed 4 new radiators to replace existing night storage heater and 3 electric radiators, which were costing a fortune to run. The new radiators are really nice, fit in well to my property and the one in the hall is much smaller than the previous night storage heater, which is great. They are much cheaper to run and my flat is much warmer now. The radiators themselves are quite expensive but hopefully that will balance out with the reduction in my electric bills.
Customer in Southampton
Posted on 21/02/2019
, work completed 15/02/2019
Recommended
SUPERB FROM START TO FINISH
Trust were fantastic. from the initial contact, survey and decision making through to the fitting and customer service follow up, we could not fault them. the radiators themselves are modern, unobtrusive and economical to run. instant heat at your disposal.
Customer in Lincolnshire
Posted on 18/02/2019
, work completed 30/01/2019
Recommended
Friendly, fast and efficient.
Two new radiators were installed and connected to thermostat. There were no hidden costs and the team that came were very friendly and helpful. They offered advice if any problems were to occur and they provided information on how to care and maintain the radiators.
William, Wiltshire
Posted on 14/02/2019
, work completed 14/02/2019
Recommended
Professional
The workman was very tidy and professional. Did not take long to fit three heaters. I did think the heaters would be stronger - strength of a convector heater. Thought they would be stronger due to cost, but then again nice and slim.
Miriam, County Durham
Posted on 30/01/2019
, work completed 30/01/2019
Recommended
Excellent service
Swift contact from initial enquiry. Very courteous service fitted 4 electric heaters. Excellent fitting service very knowledgeable staff.
Susan, Merseyside
Posted on 21/12/2018
, work completed 21/12/2018
Recommended
Clean & tidy
Put radiator in was very good clean and tidy. The only delay caused by not telling me to take old heating to be put off for 24 hours in advance of replacement.
Christine, Surrey
Posted on 20/12/2018
, work completed 20/12/2018
Recommended
Efficient Fast Installation
Very pleased with the heaters installed, the installation was carried out swiftly. The initial survey was professional and informative. The heaters look great and are working really well. Overall very pleased with this company.
Customer in Devon
Posted on 14/12/2018
, work completed 13/12/2018
Recommended
Most impressed, excellent service
Fast efficient service, very clean job, friendly workmen.
Doris, North Yorkshire
Posted on 11/12/2018
, work completed 11/12/2018
Recommended
My review
I had 5 radiators installed. It was done to the agreed schedule and budget. They were friendly, explained things and took time to demonstrate the working of the radiators. They were clean and tidy.
Brenda, Surrey
Posted on 08/12/2018
, work completed 08/12/2018
Recommended
Old fashioned customer service
Trust Electric Heating Ltd is a professional company with old fashioned value. From the moment Chris came to quote me, to dealing with Steve & Scott they've all been brilliant to deal with and communicate with. I would definitely recommend. Many thanks.
Jessica, Derbyshire
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Efficient friendly service.
Small family company, always at the end of the phone. Informative quote, good follow-up. Installation of a heating appliance.
Alan, North Yorkshire
Posted on 19/11/2018
, work completed 19/11/2018
Recommended
Good product, service and value.
Good initial visit, very competitive price. Delay in installation, compensated with voucher. Good, quick installation.
Ian, Wiltshire
Posted on 07/11/2018
, work completed 07/11/2018
Recommended
Superb
Brilliant service from all concerned, personable, professional with great customer care - John Williams especially helpful. Thank you.
Elizabeth, Cheshire
Posted on 19/10/2018
, work completed 19/10/2018
Recommended
My review.
Good communication very polite, tradesmen very helpful, clean & tidy in their work. Product seems to work as guaranteed.
John, West Sussex
Posted on 16/10/2018
, work completed 16/10/2018
Recommended
Prompt professional
Perfect. Clean and Tidy workers. Good communication and providing good after service.
Sheila, Norfolk
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Professional
The work was completed to a high standard, keeping me informed as we went along and my property was kept very clean as the work was done.
Adrienne, Essex
Posted on 04/10/2018
, work completed 04/10/2018
Recommended
Efficient, would certainly reccommend.
From the salesman who visited my mothers home to the engineers, all helpful and efficient. The engineers let us know exactly when they would arrive. The whole installation was very quick, and they cleaned up well after they were finished. Would recommend this product and the company. More than pleased with my new radiator.
loulou
Posted on 30/09/2018
, work completed 30/09/2018
Recommended
Prompt, tidy, friendly and professional
I had 2 old storage heaters replaced in Nov 2017, with 2 new radiators. But, didn't appreciate how cold my flat was going to be throughout the winter, so got them back in July to discuss my options and had one of the radiators moved into the kitchen and replaced by a bigger one in the lounge and a new one put in my very cold bathroom. So, the heaters can now do their job properly and I look forward to being cosy this coming winter.
S M, West Yorkshire
Posted on 27/09/2018
, work completed 27/09/2018
Recommended
Efficient
Excellent fitting service. Radiators heat the rooms better than I hoped. Follow-up help to adjust settings very prompt and efficient.
Annette, North Yorkshire
Posted on 17/09/2018
, work completed 17/09/2018
Recommended
Really Happy
More radiators fitted in our new home. The new radiators have developed and have a built in digital timer much easier than the previous style are so will be very easy to operate. We love how quickly they heat a room and how they retain their heat helping to cut our fuel bill.
SK & AK
Posted on 06/09/2018
, work completed 06/09/2018
Recommended
Professional and expert work.
From the initial survey to completion of the work by Trust Electric Heating Ltd everything went according to plan. The installation was carried out very professionally. The fitters were not happy until the work was done to perfection. The fitter noticed a small flaw in one of the radiators and insisted in ordering a new part for replacement. All communicating with Trust Electrics has been very helpful and dealt with in a polite way with some humour thrown in for good measure. Trust Electric Heating Ltd contacted us after the work was completed to make sure we were satisfied with the goods and the installation.
Dorothy, Avon
Posted on 04/09/2018
, work completed 04/09/2018
Recommended
Friendly, professional
The work was undertaken in a very professional manner by friendly staff. All dealings with this company have been efficient and friendly and the products seem to be high quality.
John dunn
Posted on 17/08/2018
, work completed 17/08/2018
Recommended
Very professional.
Installed six electric radiators. Did all they said, very professional.
Roger, West Yorkshire
Posted on 02/08/2018
, work completed 02/08/2018
Recommended