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Endorsed by Which?
Trustguard Ltd t/a Trustguard Damp Proofing
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
Organisations and Awards
About
We are the North East's professional Building Preservation & Damp Proofing Company. Our Director, Don Cellini, is a PCAQT Qualified Technician with vast experience in all aspects of building & preservation.
Having carried out hundreds of surveys over the years, Don knows the housing stock of the North East 'inside out'.
We offer the following services;
Damp Proofing (Rising Damp & Penetrating Damp)
Woodworm Treatment
Structural Wall Repairs
Roof Renewals & Repairs
Wet Rot & Dry Rot Treatment
Condensation/Black Mould Control
Cavity Wall Tie Replacement
Basement Waterproofing
Extraction of Cavity Wall Insulation
Comprehensive survey reports by our experienced surveyor for Damp, Timber, Wall Ties, Woodworm & Basement Waterproofing.
URGENT & EMERGENCY WORK
Mortgage Retention or been let down by another company? Don't worry - with a team of qualified staff, we can usually fit you in at short notice!
Call NOW on 0191 4159471 to book a survey/quote.
What we do
Damp proofing and timber preservation services
- Woodworm treatment
- Condensation and humidification control
- Timber treatment services
- Injection damp courses
Plastering
Property refurbishment contractors
Specialised building trade contractors
Builders
More Services
- wall tie replacement
- cavity wall ties replacement
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
65 reviews
Recommended
Recommended
by 98% of customers
Sort by
Great job would highly recimmend
Customer Service
Quality
Value
We discovered a problem with rising damp when having some decorating done. Found Trustguard on Which? Website and contacted them based on reviews. Don came out quickly to assess the job and was able to give me a price at the time. Price was agreed and date given to commence work. Came when they said they would and did a fantastic job, very friendly and professional.Cleaned up afterwards too! Stacey in the office was lovely and so helpful. Would highly recommend this company.
Customer in Tyne and Wear
, work completed
Recommended
Excellent workmanship
Customer Service
Quality
Value
Had damp issue in a property Don attended and completed a full survey Price agreed and work completed without fuss or delay Would highly recommend Great standard of work
Customer in Tyne and Wear
, work completed
Recommended
Efficient and friendly
Customer Service
Quality
Value
I used trustguard as we discovered damp during a renovation. They did a site visit quickly and were helpful and friendly. Got the job booked in and completed without any hassle. Just what we wanted Highly recommend!
Customer in Tyne and Wear
, work completed
Recommended
Wall Tie Replacement
Customer Service
Quality
Value
Replacement of wall ties Explained clearly what work was necessary to rectify problem and completed to agreed schedule and budget. Friendly and reliable
Customer in County Durham
, work completed
Recommended
Damproof course
Customer Service
Quality
Value
Don came at the agreed time To do the survey. He explained the issues and what did/did not need doing and gave good advice on the best way to proceed with the work. Always on time, was a phone call away if I had any questions and always answered them for me. Would definitely use again. Thanks Don
Customer in Tyne and Wear
, work completed
Recommended
Very good service!
Customer Service
Quality
Value
Trustguard Ltd. carried out some damp proofing in my home. The work was completed in the agreed timeframe and at the agreed price. The gentlemen who worked in my home were friendly, approachable and kept me informed of the work as it progressed. They also maintained the space and tidied up regularly while they were working, which was very much appreciated. I also received good telephone communication before and after the job was done to check that I was happy with everything. I would definitely recommend Trustguard Ltd.
Elaine in Stockton-on-Tees
, work completed
Recommended
Rising Damp
Customer Service
Quality
Value
Phoned Trustgaurd Ltd for an estimate for rising damp in our living room, Don came out on the agreed day and give us an estimate and explained what was involved and also sent us the estimate. Don arrived on time of agreed date, carried out the work and as per estimate cleaned up and even put our carpet back. Stacey was also very helpful and organized a paper copy and email copy as requested. Would definitely recommend.
Customer in Tyne and Wear
, work completed
Recommended
Damp proofing work
Customer Service
Quality
Value
I contacted Trustguard regarding a problem damp area in the second bedroom of our 1930s bungalow. Don visited in person to survey the area and then I received an email confirming the quotation, together with copies of their insurance details and certification documents. To have everything in writing was very reassuring, and one of the reasons I went ahead with their quote. The guys arrived promptly as arranged, and the work was carried out quickly and efficiently, with minimum disruption. The area was tidied and cleaned afterwards and I’m very pleased with the result! Thank you! Since making payment I’ve received a receipt and guarantee. Trustguard is a reliable, efficient and trustworthy company. I’d recommend them to anyone.
Customer in Tyne and Wear
, work completed
Recommended
Great work
Customer Service
Quality
Value
Had rising damp issue in living room and hallway.had a quote in the winter and was happy with it but waited until the summer to get work done. Was a big job took a week as they said it would, very happy with work completed. They even did more than expected, doing extra plastering work to match and even out all the walls. Very friendly team. Cleaned up afterwards and left place very tidy. Would recommend to anyone.
Customer in Tyne and Wear
, work completed
Recommended
Woodworm Survey and Treatment
Customer Service
Quality
Value
Trustguard provided an excellent service throughout. Prompt, and efficient. Very satisfied. I can recommend there services.
Customer in Tyne and Wear
, work completed
Recommended