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Endorsed by Which?
Trustguard Ltd t/a Trustguard Damp Proofing
Opening Hours
Today -
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
Organisations and Awards
About
We are the North East's professional Building Preservation Company, in business since 2012. As well as being Which trusted traders we are also members of the Federation Of Master Builders and a TrustMark Government approved business.
We offer the following services;
Cavity Wall Tie Surveys
Cavity Wall Tie Replacement Works
Damp Proofing Surveys
Damp Proofing Installation Works
Woodworm Surveys
Woodworm Treatments
Structural Wall Repairs
Condensation/Black Mould Control
Comprehensive survey reports by our experienced surveyor for Damp, Cavity Wall Ties, Woodworm, Condensation Black Mould
URGENT And EMERGENCY WORK Undertaken
Mortgage Retention or been let down by another company? Don't worry - with our team of highly experienced staff, we can usually fit you in at short notice!
Call NOW on 0191 4159471 to book a survey/quote.
What we do
Damp proofing and timber preservation services
- Woodworm treatment
- Condensation and humidification control
- Timber treatment services
- Injection damp courses
Plastering
Property refurbishment contractors
Specialised building trade contractors
Builders
More Services
- wall tie replacement
- cavity wall ties replacement
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
70 reviews
Recommended
Recommended
by 99% of customers
Sort by
Excellent work
Customer Service
Quality
Value
Recently had some damp work completed on a house we have just bought, all work was completed to a brilliant standard, was able to book the work in really quickly! The man was with us for 5 days, turned up on time and grafted all day! Could not recommend enough!
Customer in Tyne and Wear
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Don and staff solved my woodworm problem very quickly. Polite, prompt, and efficient service from start to completion. Price was very competitive compared to other companies. Wouldn't hesitate to use this firm again and recommend to friends. Margaret.
Customer in Northumberland
, work completed
Recommended
Great Job and Very Professional Service
Customer Service
Quality
Value
Booked an appointment for an inspection of a woodworm Infestation and Don came out very promptly to access the situation. Don put my mind at rest with a thorough explanation of the treatment needed and the timescale involved in remedying it and without any pressure at all. On the day in question they came as arranged and the work was carried out very efficiently and completed in a day. All in all a Great Service at a really competitive rate, and we were very happy with the work and received the guarantee one week later. Would definitely recommend Don and the team.
Barrie
, work completed
Recommended
Great communication, nice people, efficient service.
Customer Service
Quality
Value
I was looking for someone to quote and replace my corroded wall ties within a quick timescale. Don popped over within 24 hours to take a look and got me booked in within the week despite a lot of rubbish weather/work on - can’t have been easy! Really pleased with the work and the quote. Would highly recommend, lovely people. Thanks!
Customer in Tyne and Wear
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Top notch service from the start. Came to survey a woodworm problem and put me at ease straight away. The quote was very competitive against the other quotes that I had received. When they came to carry out the work they were very efficient, but also very accommodating. A positive experience from start to finish. I would not hesitate to use Don and his team again!
Customer in Tyne and Wear
, work completed
Recommended
Damp course & PIV Unit
Customer Service
Quality
Value
We would recommend Don to anyone. His estimates were affordable and value for money including more materials than other competitors with a high business no pressure attitude. A genuine businessman.
Ernie and Yvonne Nolan
, work completed
Recommended
Brilliant job!
Customer Service
Quality
Value
Rang Don for a quote on a new damproof course throughout the house. His quote was competitive and came with a guarantee and he was able to fit in with the dates I wished to have the work done. He explained everything in detail beforehand, he and his team did a great job on the work and left everything neat and tidy afterwards. The guarantee took a little while to follow, but a small niggle in an otherwise fab job - definitely recommended.
JulieG
, work completed
Recommended
Excellent Job
Customer Service
Quality
Value
Damp proof treatment in my leaving room and dinning room. I am very pleased with the end result. Don, had rectified the work from previous workmen which was done poorly. Don, explained the materials what was needed for the job talked me through the process of the job. He is very friendly and professional. I would definitely, recommend anyone to use this company.
Which? Trusted Traders Consumer
, work completed
Recommended
Very Happy!
Customer Service
Quality
Value
Don and his team could not be faulted for the quality of the work carried out - I would have no hesitation in recommending them
joyce
, work completed
Recommended
Great service by all the dedicated team!
Customer Service
Quality
Value
Don Cellini and his team did a first class job on our living room and hallway damp proofing. They were very tidy,polite and ensured that job satisfaction came top. Plaster-work was excellent and Don ensured no snags remained. A top class company that I will recommend at any opportunity. Thank you Trustguard. David Ross Framwellgate Moor
Grandpappy
, work completed
Recommended