Boiler Instalation
Had my new boiler installed by T S gas & electrical both gas engineers were very polite fast efficient and excellent service provided and a very tidy job. As well as installing the boiler, the app was also installed on my phone and everything explained. I would highly recommend T S GAS & ELECTRICAL and lastly their sales man who came to do the quote was also very good in explaining and helpful in choosing the right boiler.
Customer in West Midlands
Posted on 05/10/2020
(Reviewer did not use service)
Recommended
Full central heating system installation.
We cannot recommend TS Gas and Electric highly enough. From the detailed quote and outstanding customer service given by Indy, to Vic and Gaz who installed our heating system. From start to finish they were professional, polite and cleaned down at the end of every day. These guys are a credit to their profession. We are very happy with all aspects of our installation.
Customer in Gloucestershire
Posted on 26/09/2020
, work completed 04/09/2020
Recommended
Excellent service from start to finish
The surveyor visited and gave us a very informative assessment of what work would be required and explained well the choice of boiler that would be best for our home. An installation date was emailed within days of us accepting their very comparable quote. The installer turned up right on time, started work right away at 8.45am and never stopped until completed at 6.00pm. The work was completed efficiently and with little mess. The operation of the boiler functions were explained clearly. Very pleased we chose TS Gas to do our new boiler installation.
Customer in West Midlands
Posted on 21/09/2020
, work completed 08/09/2020
Recommended
A Reliable Company
I had a new Ideal C24 Combi Boiler installed by TS Gas & Electric Ltd., and was very pleased with the work and workmanship. It wasn't the easiest job for Rich to do as I wanted the boiler in a slightly different place on the wall and an extended flue. He did an excellent job, explained what was going on and answered any questions I had. I was very happy with the customer service, and the fact that I got a phone call a few days later to check that I was happy with everything. The price was as quoted and the job completed as promised. I would happily recommend this company.
Ann, Coventry
Posted on 20/09/2020
, work completed 19/08/2020
Recommended
New Worcester Boiler
Family member recommended this company as they had a new boiler and said they were excellent, polite and tidy and they were absolutely right. Friendly reliable service. I'm very pleased with my new boiler.... it's so quiet!! Very thorough when came out to quote detailed everything down. I would recommend this company to anyone.
Customer in Leicestershire
Posted on 15/07/2020
, work completed 13/07/2020
Recommended
Excellent customer service
I found this company to be highly professional, courteous and honest. My boiler was replaced and the work was done to a high standard. Everyone involved was polite and helpful. The customer service was outstanding. Every stage of the process was well explained and nothing was too much trouble. Everyone I dealt with was friendly, helpful and knowledgeable. The installation went smoothly and the boiler is working brilliantly. They are Worcester Bosch Approved Installers and they got me a 12 Year Parts and Labour Guarantee on my boiler. They were also able to provide finance which was useful. I have already recommended this company to a friend and I will be having my new boiler serviced by them annually.
Customer in West Midlands
Posted on 11/07/2020
, work completed 06/07/2020
Recommended
Fantastic job
I contacted 3 parties to quote for a new boiler. TS Gas were the only conpany to discuss the various options and recommendations for my property rather than just price. I selected a larger bigger boiler capacity, as I live in a 3 storey home with 3 bathrooms and didn't want limited hot water pressure. From the quotation to installation was less than a week. The team arrived at my home at the time stated and couldn't do enough to ensure I was happy and felt safe during this pandemic also covering to protect all area of traffic. Professional throughout, I could not recommend more highly.
Customer in West Midlands
Posted on 08/07/2020
, work completed 07/07/2020
Recommended
Terrible customer service - don't bother
Had a new combi-boiler and central heating system fitted within my property. Whilst I was happy with the boiler and radiators, as they finished on the Thursday PM by Friday AM a hot water pipe burst under my tiled kitchen floor. As I contacted T.S Gas they were not very helpful and said to call a plumber as this is existing pipework and not their problem. The engineer said 'it is a coincidence, it's as if the cat dies next door and you blame the boiler'. Obviously this was not appreciated. Following this they emailed a harsh unnecessary email 'It seems that finding someone to blame and getting ‘very upset’ without any reasonable justification is quite common place these days, instead of just accepting that it was a rare occurrence on an old property which was unfortunate.' There was never any explanation of existing pipework being affected (in an older property) and never any empathy with this. Furthermore they have left a hole in my roof! Don't waste your time with them.
Customer in Leicestershire
Posted on 27/06/2020
, work completed 15/06/2020
Complete boiler change.
We were recommended this company by my son, who had a combi boiler fitted. Indy, our gas advisor, was really helpful, and explained everything without confusing us. Installation was arranged and quote given, only 2 weeks to go! Our 2 installers arrived and got on with taking our old system boiler and pipes out, very professionally and tidily. Day 2 was to connect boiler and 4 new radiators. So pleased with our new purchase which was on budget and works amazingly. Thank you to all.
Graeme in Lincolnshire
Posted on 19/06/2020
, work completed 16/06/2020
Recommended
New boiler. Great service.
Manny came firstly to quote for the installation of a new boiler. He was very professional answered all my questions and explained everything very well especially as regards how to identify perhaps "less reputable" installers. The figure quoted was competitive with three other quotes that I had, and after a brief chat with Head office decided to proceed. I paid a deposit on the phone and was given a date and time for installation 7 days later. The two engineers arrived on the day at the time stated and worked without a break until the job was complete. They were very quiet and clean absolutely no mess afterwards to clear up and completed the job very quickly. So far a first class company and employees to deal with.
Customer in Herefordshire
Posted on 24/02/2020
, work completed 21/02/2020
Recommended
Great job, would recommend
We needed our boiler replacing, TS Gas and Electric came out to give us a quote. The Gentleman that came out was very professional and polite, he took the time to go over everything we needed and give us different options. Once we had agreed to go ahead and agreed dates for work the work to be done they completed all work as scheduled and to a very good standard. We are very happy with the job and would definitely recommend them.
Customer in West Midlands
Posted on 23/02/2020
, work completed 06/02/2020
Recommended
New boiler
Highly professional. A new Worcester Bosch Boiler installed. Work was completed to a high standard. I'm very happy with the quality and workmanship. The customer service from the office was great, everyone was helpful and friendly.
Customer in West Midlands
Posted on 14/01/2020
, work completed 03/01/2020
Recommended
Professional, punctual efficient and transparent.
I recently had a new boiler and radiators installed by TS Gas and Electric. Regarding the final product, so far one month later I can say that the boiler and radiators are working fine. My experience with the company from start to finish has been one of professionalism, attention to detail, clear communication and friendly and respectful individuals. They always came on time, including to appointments. This started with Tim’s always prompt and clear communication on email, Indy’s visits and his very detailed job sheet and attention to detail (which was the thing that sold me on the company, as well as the competitive price). When the job started, Mani was in charge and carefully walked me through the planned work, as well as addressing clearly any questions I had. Jeek and Vik were friendly and hard-working. The other Vic showed a lot of attention to detail and made a nice suggestion on the final few bits of piping work that led to a much nicer final finish, even though it took a bit longer, which I really appreciated.
Customer in Oxfordshire
Posted on 15/08/2019
, work completed 18/07/2019
Recommended
Very good service
Boiler, yearly service, always arrives on time, very efficient and polite.
Alan George, Shropshire
Posted on 05/07/2019
, work completed 05/07/2019
Recommended
Good service.
A good service, arrived on tie to service the boiler.
Anthony, Shropshire
Posted on 13/04/2019
, work completed 13/04/2019
Recommended
Professionalism personified
We continue to be delightful with the work of TS Gas & Electric Ltd. Experienced, knowledgeable and extremely courteous work force. Professional in all aspects. Have recommended without reservation.
Jeff, Gloucestershire
Posted on 24/03/2019
, work completed 24/03/2019
Recommended
Boiler installation
Reliable, punctual. I would be happy to use them again.
Rita, West Midlands
Posted on 23/03/2019
, work completed 23/03/2019
Recommended
Boiler installation
John, Leicestershire
Posted on 23/03/2019
, work completed 23/03/2019
Recommended
New Gas Boiler & Pipework
Genuine, Honest, Reliable, No Pushy Salesmen! We had several quotes. T&S were by far the most genuine and informative. Their Sales Rep Indy was straight-forward, honest and helpful - even when I directed questions arising from other quotes. No pushy hard sell at play - he just wanted us to choose a boiler and company that suited our needs. And he answered many questions over several days - I didn't want to rush an expensive decision. Other companies were literally pushing for us to sign up with them! The engineers that Indy sent (Vic & Vic) were amazing, knowledgeable and very clean and tidy in their work. They worked tirelessly through the job so we could have everything sorted in one day, even sorting out some old pipes that needed re-positioning. I was concerned they were not a company local to me, That they would send a sub-standard fitter... I needn't have worried. Ticked all the right boxes. I chose T&S for all the reasons above and would highly recommend their services. Mrs P. Northampton
Customer in Northamptonshire
Posted on 14/03/2019
, work completed 06/03/2019
Recommended
Friendly and professional
Always available over the phone for any advice. Prompt and efficient engineers to service boiler. Never had any problems would recommend to anyone.
Jeremy, Worcestershire
Posted on 06/03/2019
, work completed 06/03/2019
Recommended
Great job
Quick and professional job.
Kim-Elayne, Warwickshire
Posted on 19/01/2019
, work completed 19/01/2019
Recommended
Boiler installation & service
Quick service and really quick and tidy job. Friendly guy and very knowledgeable.
Which? Trusted Traders Consumer
Posted on 19/01/2019
, work completed 19/01/2019
Recommended
Boiler installation service.
Friendly reliable service. Excellent.
Patrick, West Midlands
Posted on 19/01/2019
, work completed 19/01/2019
Recommended
A good job, done quickly
The central heating boiler was replaced quickly and efficiently at a competitive price. It was also done in the run-up to the Christmas period, a time of year when there's a lot of demand for quality services. Pleased to have found this company.
John, Worcestershire
Posted on 19/12/2018
, work completed 19/12/2018
Recommended
New radiators fitted
From the initial quotation up to the completion of the job I was kept very much informed of all proceedings. The guys who carried out the work were very friendly and did the job to a high standard and very tidy.
Customer in West Midlands
Posted on 18/12/2018
, work completed 18/12/2018
Recommended