Endorsed by Which?

TSL Heating & Plumbing

5.0

34 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Sep 2019

About

Don't put up with your heating not working properly or an inefficient boiler causing all manner of trouble.

We provide Central Heating and Boiler Installation, Maintenance, Servicing and Repairs.

At TSL Heating and Plumbing Ltd all our engineers are very experienced and fully qualified. Whatever your requirements from problems with a dripping tap to a request for a Quotation, our Friendly Admin team will be happy to assist with your enquiry.

Looking for a new Fitted Bathroom We offer a complete bespoke bathroom design and fitting service, one of our dedicated team will be happy to visit you to discuss your requirements.

TSL Heating and Plumbing specialise in providing Lifestyle solutions in your home such as Accessible bathrooms and Ramps. Contact us today for your free quote.

TSL Heating and Plumbing Ltd were previously known as Trak Services Ltd T/A TSL Heating and Plumbing.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas fire repair and servicing
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom design services
    • Bathroom refurbishment
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Builders

    • Guttering repair services
  • Disability and mobility

    • Access ramps - indoor and outdoor
    • Home adaptations

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
34 reviews
Customer Service
5.0
Quality
4.9
Value
5.0
Sort by
Boiler Service
Customer Service
Quality
Value
Boiler service at church carried out in T.S.L.'s usual efficient and timely manner. I have been using T.S.L. for seven years since moving to the area and have always been more than satisfied with their service.
Customer in Torfaen Principal Area Posted on 08/02/2024 , work completed 07/02/2024
The trader replied (on 23/02/2024)
Thank you for taking the time to leave us a great review. Much appreciated. Best Regards TSL Heating & Plumbing
Boiler replacement
Customer Service
Quality
Value
Excellent service from first survey visit to completion of work. Competitive price. Installation staff very thorough, polite and made sure we were informed throughout the installation process. Could not find fault with this company and we will recommend to anyone.
Allan in Torfaen Principal Area Posted on 29/03/2023 , work completed 27/03/2023
The trader replied (on 05/06/2023)
Thank you for the great review. Best Regards TSL Heating & Plumbing
Brilliant service and advice.
Customer Service
Quality
Value
Fast, efficient and very professional. From beginning to end the service and advice given by Darren, Claire and Dan was excellent. Highly recommended.
Customer in Torfaen Principal Area Posted on 13/02/2020 , work completed 12/02/2020
The trader replied (on 05/06/2023)
Thank you for the great review. Best Regards TSL Heating & Plumbing
Replace back boiler with modern combi-boiler
Customer Service
Quality
Value
Our old Baxi boiler had seen better days and needed replacing. We also wanted to get rid of the fire place and put the new boiler in the airing cupboard, replacing the hot water tank that was no longer required with a combi boiler. TSL were selected as they were trusted traders and on the Worcester Bosch approved list. They came along and listened to our requirements and did not try to sell us extras. The quotation was reasonable and hence accepted. On the appointed day at the appointed hour Gareth and his apprentice arrived and started. It is a messy business and it does involve every room in the house. However they minimised the mess with appropriate protection and were very good at clearing up after themselves. They explained every step and finished on time, even with the inclement weather causing roof problems. I would not hesitate to recommend them.
Andy Posted on 28/10/2019 , work completed 28/10/2019
The trader replied (on 05/06/2023)
Thank you for your great review. Best Regards TSL Heating & Plumbing
Great job
Customer Service
Quality
Value
Very pleased with the work done. Couple hiccups, was expected but otherwise very good.
Arthur, Cardiff Posted on 19/06/2019 , work completed 19/06/2019
The trader replied (on 05/06/2023)
Thank you for your great review. Best Regards TSL Heating & Plumbing
Very prompt and efficient
Customer Service
Quality
Value
Very friendly. Finished within time frame and always on time.
Paul, Gwent Posted on 12/06/2019 , work completed 12/06/2019
The trader replied (on 05/06/2023)
Thank you for your great review. Best Regards TSL Heating & Plumbing
My review
Customer Service
Quality
Value
Good job!
David, Gwent Posted on 23/05/2019 , work completed 23/05/2019
The trader replied (on 05/06/2023)
Thank you for your great review. Best Regards TSL Heating & Plumbing
Prompt & professional.
Customer Service
Quality
Value
prompt & professional. Everything was explained & made sure we understood it. Boiler was installed within a day and contractors cleaned behind themselves.
Danielle, Gwent Posted on 18/04/2019 , work completed 18/04/2019
The trader replied (on 05/06/2023)
Thank you for your great review. Best Regards TSL Heating & Plumbing
Very good service.
Customer Service
Quality
Value
Very good service. Arrived in time, explained everything in detail - ensured understanding of use of boiler & follow up.
Jonquil, Gwent Posted on 10/04/2019 , work completed 10/04/2019
The trader replied (on 05/06/2023)
Thank you for your great review. Best Regards TSL Heating & Plumbing
Would recommend 200%
Customer Service
Quality
Value
Installed new Combi boiler, Nest thermostat & power flushed the radiators. Very impressed with the work, professionally & adhered to agreed schedule. Quality of workmanship, overall price, communications & urgency of work were the standout features. Would recommend 200%.
Muhammed, Gwent Posted on 01/02/2019 , work completed 01/02/2019
The trader replied (on 05/06/2023)
Thank you for your great review. Best Regards TSL Heating & Plumbing