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UK Leisure Living Ltd

4.9

121 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Organisations and Awards

Apr 2019

About

UK Leisure Living is one of the largest outdoor leisure retailers in the UK. We cover Nationwide, as we hugely service the holiday sector up and down the country. We are the Biggest Retailer in the Region and the Longest Established Hot Tub Company in North Wales.

We work with individual homeowners to major park operators up and down the country.

We only sell Quality products, so rest assure you are buying a time tested product from UK Leisure living. We have 3 manufacturers to choose from, covering all price points and customer needs.

Under this brand we also sell a number of high quality products inc Swim spas, pools, Verandas, Saunas, Outdoor Kitchens, Pergolas, bbqs and rib boats

We look forward to welcoming you soon.

What we do

  • Swimming Pools & Hot Tubs

    • Hot Tub Installation
    • Swimming Pool cleaning
    • Swimming Pool installation
    • Swimming Pool service & Maintenance
  • Decking installers

  • Builders

    • Log cabins and homes
  • More Services

    • garden buildings
    • parasols
    • garden furniture

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
121 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Amazing service from Kirsty
Customer Service
Quality
Value
I bought my Aspen Spa from UK Leisure living a while back. Today I needed a new filter and some supplies. Kirsty was ace, got me the correct filter immediately. Lots of stock available. Took the chance to have a look around the show room and it's really well presented. Was very impressed with the new sauna they had on show. Very friendly service as always. UK leisure living have never once let me down, from delivery and installation of my tub previously to supplies, they are always top notch!
Customer in Warrington Posted on 16/03/2025 , work completed 16/03/2025
Great Service
Customer Service
Quality
Value
We have used UK Leisure Living for a number of years. They supplied and service our hot tubs annually. The tubs were great value for money and the services are always well executed and leave the tubs in great condition for another year of use. This year, John turned up exactly when planned, was friendly, efficient and helpful. Thank you UK Leisure Living. 🙏🏻😊
Customer in Posted on 05/03/2025 , work completed 04/03/2025
Swift and friendly service
Customer Service
Quality
Value
James, the service engineer, came out quickly, swiftly diagnosed the issues and gave options for remedy. Problem then swiftly sorted and also followed up to make sure all was ok after
Customer in Conwy Principal Area Posted on 22/02/2025 , work completed 20/02/2025
Service was carried out with out any problems
Customer Service
Quality
Value
Jon carried out service on my spa hot tub. He was very thorough, emptying and cleaning, and he made sure every part of the spa was working correctly, He was very polite, and He was very confident in his work.
Customer in Conwy Principal Area Posted on 10/02/2025 , work completed 10/02/2025
Hot Tub Service
Customer Service
Quality
Value
Paul arrived on time and completed the hot tub service in a timely and efficient manner. He was polite and happily answered any questions that were asked about the operation of the hot tub and its maintenance. Thank you kindly.
Customer in Conwy Principal Area Posted on 26/01/2025 , work completed 20/12/2024
Annual Hot Tub Service
Customer Service
Quality
Value
James serviced my HT this time. He was efficient, polite and helpful and gave me one or two very useful tips. Thank you so much Jamie!
Customer in Conwy Principal Area Posted on 02/12/2024 , work completed 25/11/2024
Hot tub winterisation
Customer Service
Quality
Value
Great service provided by Paul. On time, helpful and efficient. Just wanted to winterise the hot tub before winter sets in!
Customer in Denbighshire Posted on 01/12/2024 , work completed 26/11/2024
Excellent annual maintenance
Paul from UK Leisure Living did the annual service of our Hot Tub and he was excellent. Very through.
Customer in Flintshire Posted on 02/11/2024 (Reviewer did not use service)
Paul UK Leisure Living hot tub service
Customer Service
Quality
Value
Paul came to service and winterise my hot tub yesterday, he was very professional, knowledgeable and offered advice. He has left my hot tub very well-wrapped for the winter with no fear of it coming off in the wind. Peace of mind. See you next November.
Customer in Flintshire Posted on 02/11/2024 , work completed 01/11/2024
Excellent Service
Customer Service
Quality
Value
Having purchased a new hot tub last year with the supplying company now in administration, I had a problem and couldn't get this resolved, until I called UK Leisure. My call to their office was very well handled by a polite and friendly lady, Kirsty. An appointment to suit us was made for today and James arrived to take a look. Nothing was too much trouble for him, even with restricted access, James was happy to explore the problem and quickly fixed it within 30 minutes. A great service from people who care and have the right knowledge and skills, thank you so much, I will certainly return for future servicing or repairs.
Customer in Posted on 25/10/2024 , work completed 25/10/2024
The trader replied (on 28/10/2024)
Thank you so much for your lovely review. It really means a lot when people take the time to post a review. We are delighted to have rectified your problem so quickly. We look forward to looking after you for many years to come