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Endorsed by Which?
UK Leisure Living Ltd
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 10:00–16:00
- Sunday 10:00–16:00
Organisations and Awards
About
UK Leisure Living is one of the largest outdoor leisure retailers in the UK. We cover Nationwide, as we hugely service the holiday sector up and down the country. We are the Biggest Retailer in the Region and the Longest Established Hot Tub Company in North Wales.
We work with individual homeowners to major park operators up and down the country.
We only sell Quality products, so rest assure you are buying a time tested product from UK Leisure living. We have 3 manufacturers to choose from, covering all price points and customer needs.
Under this brand we also sell a number of high quality products inc Swim spas, pools, Verandas, Saunas, Outdoor Kitchens, Pergolas, bbqs and rib boats
We look forward to welcoming you soon.
What we do
Swimming Pools & Hot Tubs
- Hot Tub Installation
- Swimming Pool cleaning
- Swimming Pool installation
- Swimming Pool service & Maintenance
Decking installers
Builders
- Log cabins and homes
More Services
- garden buildings
- parasols
- garden furniture
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
122 reviews
Recommended
Recommended
by 100% of customers
Sort by
UK Leisure Living Review
Customer Service
Quality
Value
First time of using UK Leisure Living as needed to winterize our hot tub. Great service and communication from the outset and Paul the engineer was first class. Very pleased with the whole experience.
Customer in Flintshire
, work completed
Recommended
As always, first class
Customer Service
Quality
Value
Thank you Paul for a very punctual and efficient service of my hot tub. I have a maintenance contract with Uk Leisure Living and my hot tub, which is now six years old, is still like new
Customer in Conwy Principal Area
, work completed
Recommended
Hot Tub Accessories
Customer Service
Quality
Value
Very good service today. Kirsty at the shop very helpful. Had to get a new holder for my frog capsules as well as buying new capsules and 4 in 1 dip strips. Brilliant to get 20% off as total bill was well over £50. Staff always helpful and friendly.
Customer in Conwy Principal Area
, work completed
Recommended
Swim spa/ hot tube service
Customer Service
Quality
Value
Paul came to service my swim spa and hot tub. Paul was very professional in his work. He answered any questions I had and advised me on filter cleaning, filling up and chemicals.
Customer in Conwy Principal Area
, work completed
Recommended
Hot tub service
Customer Service
Quality
Value
Purchased Hot Tub with UK Leisure Living and had just had its annual service with them. Paul, the technician who attended was brilliant. Kind, professional and skilled! Left the hot tub sparkling ready for next time we need to set it up. Great guy thank you. Ben
Customer in Herefordshire
, work completed
Recommended
Good Service
Customer Service
Quality
Value
First time we’ve used this company UK Leisure Ltd and very impressed with the service. The engineer, James, who came out to fix the problem was excellent. Thank you.
Customer in
, work completed
Recommended
Hot Tub service
Customer Service
Quality
Value
Paul serviced my Hot tub today and did a great job. He was very thorough and is a very nice chap to deal with 👍
Customer in Flintshire
, work completed
Recommended
Full new hot tub supply, delivery and set up with amazing customer service.
Customer Service
Quality
Value
Amazing service from start to finish. Kirsty in the show room was brilliant as was Paul who delivered, commissioned and provided excellent training. Really pleased with my new Aspen Spa and thank you to the whole team at UK Leisure Living. Great customer service!
Customer in Warrington
, work completed
Recommended
Delivery & Installation of Hot Tub.
Customer Service
Quality
Value
Delivery on time as stated and installed quickly and professionally by Paul. Very friendly and knowledgeable regarding all aspects of my installation. Paul answered all my questions and left me feeling confident and very pleased with my purchase. A very professional job and Paul even took away all of the empty packing and rubbish. Great job Paul, many thanks. One very satisfied customer Steve Jones!
Customer in Denbighshire
, work completed
Recommended
Hot tub install
Customer Service
Quality
Value
Kieran and Paul carried out work diligently and on time. Excellent installation and instructions on use.
Jeremy in Conwy Principal Area
, work completed
Recommended
Great customer service provided by friendly staff
Customer Service
Quality
Value
Hot tub fitted today by Paul. Customer Service both before and during installation was excellent. Would definitely recommend.
Customer in Flintshire
, work completed
Recommended
Great work and very helpful
Customer Service
Quality
Value
Paul and his colleague helped move my hot tub. They are part of UK Leisure Living and I would highly recommend them. They were both very helpful, pleasant and thorough. They did a great job
Mike in Flintshire
, work completed
Recommended
Hot tub install
Customer Service
Quality
Value
Really straightforward, Paul was great, great information up front before installation made the morning go without any issues, can't wait to get in my tub.
Customer in Cheshire West and Chester
, work completed
Recommended
UK Leisure
Amazing Service. Good well stocked showroom. Good customer service from Emma Roebuck, Manager always goes that extra mile to help.
Customer in Conwy Principal Area
(Reviewer did not use service)
Recommended
Thank You
Customer Service
Quality
Value
A great company with an ethos of integrity and professionalism. They took responsibility for correcting an issue that, strictly, they didn't need to ... lovely people who know what they are doing. I highly recommend this business (which, in my opinion, sits way above others in this industry).
Robert in Isle of Anglesey
, work completed
Recommended
Delivered in time for anniversary as promised
Customer Service
Quality
Value
From start to finish the whole team were fantastic. They came out to visit us the next day to talk through options, we placed the order there & then, and a few weeks later the tub was in. I explained that it was our anniversary in early May and to get it in for that would be great, and they delivered. We use it all the time and are delighted with it. Paul C.
Paul in Merseyside
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
Fantastic lads! They were very good at helping us choose and buy the hot tub. very fast and efficient service, despite it being an awkward space to fit the tub in
Audra, Llandudno
, work completed
Recommended
Outstanding, professional company.
Customer Service
Quality
Value
Massive thank you to all the team at UK Living for helping us choose our new vanguard. Especially Neil, Emma and Gareth, they were very helpful and very professional, would recommend to anybody.
Laurance, Conwy
, work completed
Recommended
Exacting Customer Totally Pleased where others failed!
Customer Service
Quality
Value
I had been looking for a tub since 2017 and had tried to investigate and purchase more locally to where I wanted it installed but without any luck! Having waited long enough I came across this company and dealt largely with Emma. I know what I want and if you as a supplier tell me something then I expect you to deliver on it. From start to finish the entire experience was a a dream! If only other retailers had such service. My tub arrived and was expertly fitted and demonstrated I cannot thank you and your team enough!
Customer in Shropshire
, work completed
Recommended
Very good
Customer Service
Quality
Value
Good service engineer was very good. Can't fault.
William, Dyfed
, work completed
Recommended
Thank-you
Customer Service
Quality
Value
Great company. Access isn't easy here - but nothing is a problem to UK Leisure Living. Thank you.
Robin, Gwynedd
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
We are very pleased with the help we received. The advice was very comprehensive, appearing to cover all aspects of owning the tub.
Which? Trusted Traders Consumer
, work completed
Recommended
Great service.
Customer Service
Quality
Value
Great customer service right from the very first contact, through to install on site. The site team were brilliant.
Jon, Gwynedd
, work completed
Recommended
Hot tub installation
Customer Service
Quality
Value
Excellent professional service. Good instructions clear and precise, very friendly and tidy workmanship.
Kath, Clwyd
, work completed
Recommended
Professional.
Customer Service
Quality
Value
Arrived on time & professional install and good level of training given.
Gari, Gwynedd
, work completed
Recommended