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Endorsed by Which? Trusted Traders

Unicorn Windows Ltd

Profile thumb unicorn
4.9

61 Reviews

Opening Hours
Today - 08:30–12:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 08:30–12:00
  • Sunday - Closed

About

What's the secret of our successful 25 years in the business?
It's no secret: By choosing Unicorn Windows to provide your windows, doors, conservatories, soffits/fascias/guttering/cladding and porches, you are not just picking a product from a catalogue; you are buying a quality product tailored to your needs and preferences that offers better security, higher energy efficiency, value for money and an improved look and value to your property. Our clients also enjoy peace of mind knowing that we register for Competent Person Scheme/Building Regulation Certification with ASSURE and provide a full 10 year insurance backed guarantee through the Double Glazing and Conservatory Ombudsman Scheme.
Whatever you have in mind for your home improvements, Unicorn Windows can help. Call 01525 854272 for a free quote or see our website www.unicornwindows.co.uk.
Unicorn Windows Ltd: Where Quality and Service are NOT a Myth

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Hardwood conservatories and orangeries
    • Conservatory maintenance
  • Glaziers

    • Replacement window services and repairs
    • Window consultants
    • Sash windows
    • Timber windows
    • Double glazing installation
  • More Services

    • soffits guttering fascias garage doors porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
61 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Another great job
Customer Service
Quality
Value
This is the third time that Unicorn have done work for us over the years: new doors, windows and replacement units, etc. They have been consistently excellent. I wouldn’t hesitate to recommend them.
Steve in Buckinghamshire Posted on 30/07/2021 , work completed 30/07/2021
Excellent Products and Service
Customer Service
Quality
Value
Unicorn Windows have replaced two large windows and the front door. Friendly, helpful information enabling us to place an order suitable to our needs. Done within the anticipated timescale. Fitters did an excellent job and were very tidy. I can really recommend this company.
Customer in Eaton Bray Posted on 25/05/2021 , work completed 25/05/2021
Excellent service
Customer Service
Quality
Value
We needed a new back door and Unicorn were great from start to finish. A panel was slightly damaged when installed (not their fault) but Unicorn have been brilliant at sorting everything out. Many thanks to all the team and Christine in particular.
Carol in Buckinghamshire Posted on 03/03/2021 , work completed 03/03/2021
Waiting on an emergency call out list for 2 weeks, with a puddle in my conservatory
I recently moved into a new property which has a conservatory still under guarantee with Unicorn Windows. The previous owner had informed me and Unicorn Windows of a leak that needed looking at once I had moved in. After calling several times, and being told I was top of the list I eventually had someone sent out to me to try and fix the leak, which was leaving a puddle in my conservatory. Both guys were lovely, but unfortunately didn't manage to fix the leak. I called back as soon as I noticed the leak hadn't been fixed, I've since been told that I am again on the list/up on the board several times, that was 2 weeks ago and I haven't had a call back. My furniture for the conservatory is due to be delivered to which I was told by Unicorn Windows - ''don't put it in there''. I understand that everyone is busy and we are living in difficult times, but being on an ''emergency list'' for 2 weeks, makes that list not very urgent, especially as I have a puddle in my conservatory every time it rains. I've been made to feel that as I didn't actually purchase the conservatory myself, that they can't actually be bothered to resolve the problem. The last time I spoke to them they hung up on me as I was questioning how the ''emergency list'' works, really poor customer service. I would not recommend Unicorn Windows purely on the basis of awful customer service and the fact that they don't stick to their promises regarding the guarantee!
Customer in Buckinghamshire Posted on 08/02/2021 (Reviewer did not use service)
The trader replied (on 08/02/2021)
The conservatory was installed in 2012 and still carries our 10 year guarantee. We attended to the conservatory immediately the problem was brought to our attention, however it was not established where the leak was coming from on that first visit and the problem soon returned. We discussed with the customer that we would attend site when the weather was better because we would have to adjust every panel to be sure we had found the leak, this can not be done quickly and it can not be done in bad weather conditions which we have had a lot of lately. Today the customer insisted that we visit immediately, we have high winds and snow today and the temperature is below zero therefore the bars in the roof would very likely snap in the cold whilst being adjusted and the roof would have further leaks. We have ensured her that we will come when we can and when the weather is suitable for removing roof panels. We have stayed in touch throughout and the director of the company called her personally today to try to explain that it is not a good idea to remove roof panels whilst "the beast from the east" is running its course.
Excellent Quality and Workmanship
Customer Service
Quality
Value
I commend Unicorn Windows for their excellent service, quality of product and workmanship. I am extremely satisfied with the service provided by the company and the Fitters who attended at our property were polite and considerate in undertaking a very swift and tidy job. A very satisfied customer!
Customer in Central Bedfordshire Posted on 23/11/2020 , work completed 18/11/2020
Impressed
Customer Service
Quality
Value
I have found Unicorn extremely helpful from the outset in difficult circumstances for us all. Right from the initial consultation visit, survey and then installation. Everything went to their predicted timescale in unprecedented times. The fitters were friendly and tidy. Unbeknownst to me they had a technical query over the hinges which they reported to the engineers and Unicorn revisited within the hour to make perfect. I have no hesitation in recommending them for door styles, customer care and trying their best to get perfection all round.
Customer in Hertfordshire Posted on 09/11/2020 , work completed 06/11/2020
Competitive pricing, excellent quality and workmanship
Customer Service
Quality
Value
More than 20 years since our windows and doors were replaced, we wanted to use a local company rather than the national suppliers. Unicorn’s quote was very competitive and throughout we have been impressed with their helpful approach and professionalism. The workmanship has been first class and all windows and doors fitted are of high quality. We are very pleased with the end result and would thoroughly recommend using them again.
Nigel in Central Bedfordshire Posted on 02/11/2020 , work completed 28/10/2020
Two matching front doors
Customer Service
Quality
Value
Upon recommendation, we employed Unicorn Windows to supply and fit two new matching doors but of slightly different dimensions. We opted for a non-standard colour and glass. Despite the COVID restrictions, the supply of the doors was made within the time frame set; however, one door was not up to Unicorn's standard and was returned to the supplier. The delay was discussed with us and we were kept informed throughout with regard to a new fitting date, about which we were very flexible. The contractors fitted the doors on the newly-assigned date. They were prompt, courteous, efficient and left the associated areas in a very clean and tidy state. They gave us excellent advice about improvements to the area surrounding the new doors. We are very happy with the doors and the way that Unicorn conducted the initial survey during the COVID restrictions, telephone interaction in the meantime and later the supply and fit of the doors. We would highly recommend this company.
Customer in Central Bedfordshire Posted on 29/10/2020 , work completed 26/10/2020
Excellent Service
Customer Service
Quality
Value
I've previously used Unicorn Windows for the supply and installation of double glazed window units. As a result of previous excellent work I used them again to supply and fit some french doors. Service was excellent throughout from initial estimate, survey, installation and after sales support. Product is of good quality. Unicorn may not be the cheapest, but ultimately you get what you pay for.
Geoffrey in Central Bedfordshire Posted on 15/10/2020 , work completed 06/10/2020
Great quality - product, cost and team!
Customer Service
Quality
Value
Unicorn removed and replaced our existing French door with a new sliding door, as well as all guttering and downpipes around the house. Great communication, great price and great products. No fuss, no mess and no delay. Highly recommended.
Customer Posted on 22/09/2019 , work completed 17/09/2019