Universal Plumbing and Heating Limited

The team installed a new boiler for me. When I called them for an initial quote I found him friendly and knowledgeable. They answered all of my questions and we were able to book the installation within one week of my phone call. The team provided a professional and efficient boiler installation service, he explained everything clearly and was on hand to answer any questions I had on the day. I am really satisfied with my new boiler and the service I received and I will be using them for my annual boiler service going forward as well.

My boiler broke on a Monday and I had no one to fix it. I was worried about the cost and who to use. I looked on Checkatrade and found Universal engineers. Within few hour I had call from Jan and next morning came round to look at the boiler free of charge. Jan, Raj and other 2 staff came on Friday - supplied and fix my new boiler within few hours. i was very impressed of them service. Very polite, friendly and tidy workmanship. Universal have been superb from the time I contacted them until the boiler was fitted. Good communication and reasonable prices. No pushing, just sound advice on what was right for me. I am so pleased and relieved I found universal and I will be using them for all my future boiler and plumbing needs. So nice and reassuring to find such a trustworthy company. I totally recommend universal 100%. Do not hesitate to use this company. You wont be disappointed!

Jan did a few jobs for me, he fixed my boiler for just the call out charge and didn't need to add any parts when I thought it'd be a hefty bill for sure. He sorted out a radiator with new valves and he also replaced a timer on my boiler. Each job was done very quickly and at a good price, his team are very professional and kept the place clean. Thanks so much, I'll keep his number for any future needs for sure.

Jan's team moved four radiators across two floors for me and not only fixed a shower leak caused by a builders poor installation but also solved a water run off problem which had existed from day one! A competitive price, friendly and efficient service and timely follow up to all queries. Highly recommended.

Jan stood out because he got back to me asap. I got none of the waffle and showing off about "being snowed under" which is typical of the majority of tradesmen these days. He took on a job I'd lost time on, (replacing the heat exchange plate on the Worcester 25Si boiler I'd been duped into purchasing several years ago) with 2 previous heating engineers not wanting to take the job on. (It is a troublesome unit), he came and fixed it that day for £325. He didn't play the 2 visits game and he was very professional and intelligent. I have had hot water running consistently since and I'm delighted. If you want a job done, ask a busy man like Jan.

Thank you Universal for urgently replacing my boiler during testing times. I must compliment Universal as they repaired my boiler previously when i was expecting them to charge for a new one . Instead they were professional and honest to be able to fix it to get a few more miles from it . Now ,this boiler packed up and during testing times, due to COVID and winter weather, I was impressed with the efficiency and urgency in getting the new boiler installed urgently as I have my elderly mother at home also. I was given a choice of recommended boilers and prices and extremely satisfied with the polite engineer who installed it and ensured his working in sterile conditions to keep all safe. He was polite and patient to test everything was working fully as well as ensuring his work areas were left clean and tidy before his departure. Great work + neat finish. Thank you.

Great Products and Service Always great service. Used for the last 7 years. Good priced and good quality products. Fast and reliable delivery and service. An efficient and easy company to deal with. Edison Yarde

Removal of old and installation of new boiler with safety checks. Done to agreed schedule and budget (more or less). Extremely helpful and remaining in contact with me as 'agent'. Fully recommended.

Friendly team who are punctual and good value. Will use for future boiler services or problems.

New Combi boiler fitted. It was urgent as old one had failed and parts unavailable. My tenant had daughters coming for weekend to celebrate birthday. Fixed price quote from Worcester Bosch. Universal came out to confirm quote same day and arranged installation the next day. Friendly efficient and did a great job. A lot better than British Gas!