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Endorsed by Which? Trusted Traders

Universal Plumbing and Heating Limited

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4.9

34 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday - Closed
  • Sunday - Closed

About

We are a Boiler, Heating and Plumbing installation company.

Working in Essex, London and surrounding areas of Hertfordshire.

Services include Landlord gas safety certificates, power flushing, installations and repairs of boiler, copper cylinders and unvented steel cylinders.
Hob and cooker installations.

We are a reliable, efficient and well priced company.

Give us a call to discuss your requirements.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Radiators and central heating
  • More Services

    • power flushing
    • underfloor heating
    • gas safety certificates

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
34 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Top job and customer service
Customer Service
Quality
Value
Jan's team moved four radiators across two floors for me and not only fixed a shower leak caused by a builders poor installation but also solved a water run off problem which had existed from day one! A competitive price, friendly and efficient service and timely follow up to all queries. Highly recommended.
Paul in Essex Posted on 05/06/2021 , work completed 03/06/2021
Full assurance & great outcome
Customer Service
Quality
Value
Jan stood out because he got back to me asap. I got none of the waffle and showing off about "being snowed under" which is typical of the majority of tradesmen these days. He took on a job I'd lost time on, (replacing the heat exchange plate on the Worcester 25Si boiler I'd been duped into purchasing several years ago) with 2 previous heating engineers not wanting to take the job on. (It is a troublesome unit), he came and fixed it that day for £325. He didn't play the 2 visits game and he was very professional and intelligent. I have had hot water running consistently since and I'm delighted. If you want a job done, ask a busy man like Jan.
Customer in Greater London Posted on 06/02/2021 , work completed 19/01/2021
Fast and efficient installation of new boiler done with cleaniness and professional standard of finishing. Ensured neat and sterile working
Customer Service
Quality
Value
Thank you Universal for urgently replacing my boiler during testing times. I must compliment Universal as they repaired my boiler previously when i was expecting them to charge for a new one . Instead they were professional and honest to be able to fix it to get a few more miles from it . Now ,this boiler packed up and during testing times, due to COVID and winter weather, I was impressed with the efficiency and urgency in getting the new boiler installed urgently as I have my elderly mother at home also. I was given a choice of recommended boilers and prices and extremely satisfied with the polite engineer who installed it and ensured his working in sterile conditions to keep all safe. He was polite and patient to test everything was working fully as well as ensuring his work areas were left clean and tidy before his departure. Great work + neat finish. Thank you.
Customer in Greater London Posted on 20/01/2021 , work completed 05/01/2021
Very honest and reliable company
Customer Service
Quality
Value
Great Products and Service Always great service. Used for the last 7 years. Good priced and good quality products. Fast and reliable delivery and service. An efficient and easy company to deal with. Edison Yarde
Customer in Greater London Posted on 12/01/2021 , work completed 05/01/2021
Excellent service.
Customer Service
Quality
Value
Removal of old and installation of new boiler with safety checks. Done to agreed schedule and budget (more or less). Extremely helpful and remaining in contact with me as 'agent'. Fully recommended.
Customer in Hertfordshire Posted on 15/11/2020 , work completed 13/11/2020
Professional service
Customer Service
Quality
Value
Friendly team who are punctual and good value. Will use for future boiler services or problems.
Customer in Greater London Posted on 02/03/2020 , work completed 28/02/2020
Great service end to end
Customer Service
Quality
Value
New Combi boiler fitted. It was urgent as old one had failed and parts unavailable. My tenant had daughters coming for weekend to celebrate birthday. Fixed price quote from Worcester Bosch. Universal came out to confirm quote same day and arranged installation the next day. Friendly efficient and did a great job. A lot better than British Gas!
Customer in Greater London Posted on 23/02/2020 , work completed 21/02/2020
Replacement boiler
Customer Service
Quality
Value
Jan and colleague surveyed the work needed within 12 hours of my leaving a request for a quote. Our boiler had been condemned. Their survey was super efficient and professional. We received a written, detailed quote later the same day, confirming the exact work to be done. The price was fair. Our new boiler was installed within 48 hours of receiving the quote. Jan and two members of his team were friendly - working efficiently and professionally to get the job done in 4 hours. Thanks team.
Customer in Greater London Posted on 13/01/2020 , work completed 09/01/2020
Power flush work
Customer Service
Quality
Value
Good engineer and experienced engineer, nice and friendly to deal with. Did the job in a professional manner and within timeline.
Customer in Greater London Posted on 08/11/2019 , work completed 07/11/2019
New boiler and cylinder
Customer Service
Quality
Value
Jan and team installed a new boiler after our old one failed, along with a pressurised hot water cylinder and radiator for the main bedroom. The work was completed on time (1.5 days) and in line with the initial quote. Communication was generally good and questions answered quickly. I would definitely recommend them.
Customer in Essex Posted on 07/11/2019 , work completed 05/11/2019