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Trusted Traders

Used Kitchen Exchange Limited

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb trans logo

4.7

31 Reviews

About

Used Kitchen Exchange Ltd is the UK's leading seller of used kitchens (regenerated) and ex display kitchens. Our removal service is unique, delivering a 'white glove' approach for every removal undertaken. Developed to meet the needs of our growing, sustainable marketplace, we realised early on that builders and kitchen fitters do not always have the necessary skills to safety remove a pre-installed kitchen - all too often resulting in avoidable damage which is rarely comprehensively insured. Our specialist removal teams have a wealth of knowledge/expertise and take time to do the best job: Kitchen cabinet and worktop removal + Bespoke fitted kitchens requiring joinery experience + Specialist cabinetry including glass doors+ All worktop types incl. Stone, Corian, Concrete + Appliance removal incl. Gas/Electric isolation + Moving and safe stacking in your temporary storage location. Your kitchen will be in safe hands.

What we do

  • Kitchen fitters

  • More Services

    • removal
    • disassembly of kitchens

Customer reviews

4.7
31 reviews
Customer Service
4.8
Quality
4.8
Value
4.4
Sort by
Kitchen Dismantle
Customer Service
Quality
Value
Kitchen Exchange dismantled my kitchen. Three-man team worked well together. Pleasant and polite group of guys. Communicated to me by mobile phone in advance to advise ETA at my house. Began work immediately on site, clearly knew what they were doing and were equipped with appropriate tools. Made clear to me what they were doing and kept full photographic record of each unit they worked on. Careful to minimise any damage to kitchen or walls. Worked diligently for around 2.5 hours and left.
Customer in Darlington11/10/2019
The trader replied (on 16/10/2019)
Thank you for the wonderful feedback. Our dismantle team endeavour to communicate with our customers when they will be arriving on site as we don't want people sitting around waiting for our team to arrive. We appreciate our customers have busy lives. Highly skilled at what they do, our teams carry a variety of specialist tools which enable them to remove a kitchen carefully so that it arrives at your purchaser in the best possible condition. Not only do we photograph every unit in your kitchen during dismantle but also again when it is delivered to the purchaser. This is apart of our commitment to protect both our buyers and sellers throughout their journey. Thanks again for your feedback, it's much appreciated. Kind Regards. Rachael Taylor. UKE Operations Manager
Great job
Customer Service
Quality
Value
Keith, Wes & Scott (The A Team) did a first class job yesterday removing my kitchen. They were highly professional, clean & tidy & couldn’t have been more helpful. In addition they removed everything including all granite upstands & splashbacks without breaking. Highly recommended.
Customer in Cheshire West and Chester10/10/2019
The trader replied (on 16/10/2019)
Thank you for your review. We like to think that all our dismantle teams are A teams but I know Keith, Wes and Scott have claimed that title for themselves! I'm glad they did such a fantastic job for you. Upstands and splashbacks are extremely difficult to remove without breakages but our teams carry a variety of specialist tools which give them the best possible chance of removing them without damage. I will share your feedback with the team, they really appreciate customer feedback. Thanks again for the recommendation. Kind Regards. Rachael Taylor. UKE Operations Manager
Brilliant Concept
Customer Service
Quality
Value
So glad I found this company online. My old kitchen was in excellent condition, but just not to my taste. UKE professionally photographed, marketed and sold it within a very tight schedule. Admin guys communicated brilliantly throughout the process, via email and telephone. The team sent to dismantle, Jonathan, Kevin, Eugene and Jake, arrived only a couple of days after sale and were friendly, helpful, tidy and very efficient throughout. Admittedly after costs and commissions were taken into account I did not achieve much profit. However the cost of removal to just dump would have been considerable and mores to the point, a travesty. Thank you to all involved and a wish the company continued success!
Customer in Essex03/10/2019
The dismantelling service was very efficient - when Used kitchen collects your used kitche they are very reliable, courteous and with no mess or fuss
Customer Service
Quality
Value
Communication with this company is excellent - they are always on the end of the phone without having to wait to automated messages. They always get back to you and are very patient when explaining the process. I would advise anyone thinking of getting a new kitchen to consider what is going to happen to their old one. Often the cupboards are still serviceable - my customer who bought my old kitchen was thrilled to bits with it and I was very happy to know it was going to have a new lease of life and be loved again. The company carefully dismantle everything which can be extremely costly but is covered in the asking price displayed online. We didn't make a lot of money as most of the buying price went to removing it and taking it away. It's a shame to think it could have been smashed up and put in a skip - but now I am helping towards a sustainable Earth by recycling and everyone is a winner. It was well worth it just to have it taken apart and taken away to its new home! Hoping more people will think of using Used Kitchen Exchange which benefits everyone.
Hilary in Merseyside18/09/2019
Kitchen dismantle
Customer Service
Quality
Value
Very professional and tidy service by Danny and Neal. Nothing was too much bother for them. Much appreciated considering we also had building work going on at our house. Great service.
Customer in West Yorkshire18/09/2019
Excellent service and great concept
Customer Service
Quality
Value
I am an avid recycler and we're so pleased to discover this website which provides the perfect way to recycle and sell on your kitchen. The service from the team throughout was excellent and very appropriate. When the right buyer was found, it was swift, well organised and quick. They used their own team to remove and transport the kitchen - which was no mean feat! Communication about timeline of events was brilliant and payment was made as promised. I would highly recommend this company and would most definitely recommend them to my friends and family.
Customer in North Lanarkshire08/09/2019
UKE Delivered in the 11th hour and provided the result
Customer Service
Quality
Value
We use UKE a lot, and they always deliver the results. payment is prompt and service is fantastic. Highly recommend.
Customer in Greater London04/09/2019
Dreadful experience
Customer Service
Quality
Value
A thoroughly dreadful process. Very poor account management and hopeless communication which ended up in very significant financial loss as a result. Others may have had a better experience but I had a terrible one and it cost me a fortune.
Customer in Greater Manchester21/08/2019
The trader replied (on 23/08/2019)
Thank you for leaving your review, although we are surprised and disappointed that you have left negative feedback relating to our account management and communication. We pride ourselves on offering excellent customer service and I am sorry that on this occasion we did not meet your expectations. With regards to your complaint re our management of your sale, it is unfortunate that sometimes we do get things wrong. In your case we had a member of staff who left halfway through your journey with us which caused some communication errors. Whilst unavoidable and unpredictable, we appreciate your feedback and will investigate this fully. On a positive note, we sold and dismantled your kitchen as agreed, saving it from being needlessly dumped into landfill. We do realise you had hoped for a higher sales price, however, valuing a used item is not an exact science and sometimes price reductions are necessary, we always advise our sellers to factor this in at the start to fully manage expectations and avoid disappointment. Kind Regards. Rachael Taylor - UKE Operations Manager
Great service and all on time and as agreed
Customer Service
Quality
Value
Very happy to have found a home for our old kitchen within our deadline. It was old but was hand built and in good condition so to have sent it to landfill would have been a tragedy. Everyone we dealt with was very helpful. Timescales were adhered to. Start to finish was about 6 weeks. Survey and photography very thorough. Dismantle team on time and very polite and efficient. Financially it offered good value as the alternative for us would have been cost of removal and disposal, but the arrangement with Used Kitchen Exchange meant that these were covered and we received the balance of funds, less their commission for the sale. A fair and reasonable arrangement. Would happily recommend this service.
Deborah18/07/2019
The trader replied (on 23/08/2019)
Hi Deborah, Thank you for the fantastic feedback. I'm so pleased we were able to find your kitchen a new home. When you factor in that normally having your kitchen removed and sent to landfill would cost several hundred pounds, selling your used kitchen really is the best option for your wallet as well as the environment! Kind Regards. Rachael Taylor - UKE Operations Manager
Professional service
Customer Service
Quality
Value
Easy and simple process from start to finish. Communication good. Helpful when arranging viewing at convenient times.
Customer in Greater Manchester17/07/2019
The trader replied (on 22/08/2019)
Thank you for the wonderful feedback, it's much appreciated! Kind Regards. Rachael Taylor - UKE Operations Manager