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Trusted Traders

Used Kitchen Exchange Limited

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4.7

59 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Used Kitchen Exchange Ltd is the UK's leading seller of used kitchens (regenerated) and ex display kitchens. Our removal service is unique, delivering a 'white glove' approach for every removal undertaken. Developed to meet the needs of our growing, sustainable marketplace, we realised early on that builders and kitchen fitters do not always have the necessary skills to safety remove a pre-installed kitchen - all too often resulting in avoidable damage which is rarely comprehensively insured. Our specialist removal teams have a wealth of knowledge/expertise and take time to do the best job: Kitchen cabinet and worktop removal + Bespoke fitted kitchens requiring joinery experience + Specialist cabinetry including glass doors+ All worktop types incl. Stone, Corian, Concrete + Appliance removal incl. Gas/Electric isolation + Moving and safe stacking in your temporary storage location. Your kitchen will be in safe hands.

What we do

  • Kitchen fitters

  • More Services

    • removal
    • disassembly of kitchens

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.7
59 reviews
Customer Service
4.9
Quality
4.9
Value
4.5
Sort by
Efficient removal of kitchen
Customer Service
Quality
Value
We had sold our used kitchen via UKE and were very pleased with the whole process. We were very impressed with how efficiently and carefully our old kitchen was removed to be transported to its new owner and payment has now been received so they were presumably pleased with the way it was handled too. Excellent way to recycle a used kitchen without it going to landfill.
Tee in Dorset Posted on 29/04/2021 , work completed 13/04/2021
Great job
Customer Service
Quality
Value
Shaun and his team were absolutely brilliant. Cheerful, friendly and helpful. They did a great job dismantling our kitchen. Highly recommend!
Customer in Buckinghamshire Posted on 07/04/2021 , work completed 07/04/2021
The trader replied (on 09/04/2021)
Thank you for taking the time to leave your review. We really appreciate it! Good luck with your development project and thank you for using us to dismantle your kitchen. Warm regards Helen Lord, UKE Founder
Kitchen Dismantle
Customer Service
Quality
Value
The team dismantled and took away our old kitchen. They arrive at the time stipulated as a team of 3 and they were all very courteous. The work was carried out speedily and with due care. They kept us up to date with how things were going and timescale and they cleaned up after themselves. An excellent team and happy to have them in the house.
Customer in Greater Manchester Posted on 07/04/2021 , work completed 02/04/2021
The trader replied (on 09/04/2021)
This is a great review, thank you so much for taking the time to leave this. I am really pleased you felt comfortable with the team in your home, this is so important to us. Kitchen dismantle for re-sale is a relatively new concept as normally they are smashed up for landfill. I am delighted you chose to sell your kitchen, this is great news for your pocket and you have also saved a little bit of our planet too! thank you for sharing your experience. Warm regards Helen Lord, UKE Founder
Removal of used kitchen
Customer Service
Quality
Value
The initial contact with UKE was positive and the subsequent quotations and arrangement of works were all handled very professionally. Communications were spot on and what I appreciated most was their open honesty with managing our expectations on value and time frames. They met every deadline. On removal, the guys turned up at the agreed time and set out the order of the day and addressed any queries and concerns which we had before commencing work. We found all the crew to be totally professional and courteous throughout the work period. They were tidy and respectful of our property at all times and ensured we were satisfied with the removal before they left. They managed to remove and load their vehicles well within the allotted time. Subsequent communications from the Head Office were great, clearly setting out the schedule of events over the next 14 days which allows the purchaser to receive and inspect the goods before confirming their satisfaction. Payment was deposited into my account for the agreed amount on the agreed day. It's quite rare in this day and age to find a company who actually strive to fulfil their commitments wholly, so I would therefore have no hesitation in recommending the services of Used Kitchen Exchange Ltd. Furthermore, you get a good feeling that your kitchen has managed to be repurposed rather than end its life at the tip. Regards, Rob
Rob in West Yorkshire Posted on 07/04/2021 , work completed 22/03/2021
The trader replied (on 09/04/2021)
Thank you so much for this Rob. I am extremely grateful you have taken the time to outline our process, and I am delighted that you felt safe and secure during your time working with us and that we delivered on all our commitments to you. Thank you for allowing us into your home and I wish you every success with your development. Warm regards Helen Lord, UKE Founder
Great workmanship and completed quickly
Customer Service
Quality
Value
They arrived early and were very helpful and worked quickly and efficiently to dismantle the kitchen. They carried out the work professionally without damaging the kitchen units and worktop. Very pleased.
Henry in Wokingham Posted on 04/04/2021 , work completed 11/03/2021
The trader replied (on 09/04/2021)
Hi Henry, just wanted to say thank you for taking the time to leave your review for us here. I am delighted we delivered on our commitments and you were happy with the work undertaken. Good luck with your development and thank you for using UKE to dismantle your kitchen. Warm regards Helen Lord, UKE Founder
Great work and fast
Customer Service
Quality
Value
Excellent week carried out carefully and efficiently with no damage to the existing walls or floors.
Peter in Cumbria Posted on 26/03/2021 , work completed 26/03/2021
The trader replied (on 09/04/2021)
Hi Peter, thank you for your review. I remember your kitchen very well, an absolutely stunning Mark Wilkinson which was extremely large and heavy! I am delighted the team worked diligently to protect the kitchen as well as your home. This is 100% what our service is all about. Thank you for coming to UKE and re-selling your kitchen. You have done a great thing for your pocket and well as making a significant contribution to reducing your carbon footprint. Warm regards Helen Lord, UKE Founder
Great Experience, very professional
Customer Service
Quality
Value
Excellent customer service from the sales team, to the photographer to the team dismantling the kitchen. Very friendly, efficient and professional. The team took a lot of care dismantling the kitchen and cleared up after them. Entire process has been very professional. I wouldn’t hesitate to use them again.
Customer in Greater London Posted on 21/03/2021 , work completed 16/03/2021
The trader replied (on 09/04/2021)
This is great news! Thank you for leaving your view, it's much appreciated. I am delighted our team met expectations. Warm regards Helen Lord, UKE Founder
Fantastic Removal
Customer Service
Quality
Value
The removal team were fantastic - tidy, quick, efficient and friendly. I’m hoping we won’t have to change our kitchen for again but if we do I’d definitely use them for the dismantle.
Customer in Leicestershire Posted on 15/03/2021 , work completed 11/03/2021
The trader replied (on 18/03/2021)
This is fabulous. Thank you for leaving your review. I am delighted we have exceeded expectations and you are happy to recommend us. Warm regards Helen Lord, UKE Founder
Efficient and Thorough
Customer Service
Quality
Value
The team of 3 were in and out in 2 hours when dismantling the kitchen. The fully fitted kitchen included refrigerator and dishwasher drawers and a huge LaCanche cooker. They were friendly and just did what they were here to do.
Customer in Hertfordshire Posted on 09/03/2021 , work completed 09/03/2021
The trader replied (on 09/04/2021)
Amazing, thank you for your review. I am extremely happy you are delighted with the service we provided for you. Kitchen dismantle is most definitely a specialist service and our team have years of experience and 'know how'. It is great to know that they were efficient and professional - this is so important to us. Thank you again for taking the time to leave your review, this is much appreciated. Warm regards Helen Lord, UKE Founder
Kitchen Dismantle
Customer Service
Quality
Value
The kitchen dismantle team informed us in the morning when they were arriving and worked independently the whole day. They took great care with the units and we felt whoever had bought them should be very happy with their new kitchen.
Customer in Wokingham Posted on 08/03/2021 , work completed 19/02/2021
The trader replied (on 09/04/2021)
Hi there, apologies for my late response! Thank you so much for taking the time to leave your review. I am delighted to report your buyer was extremely happy with their 'new' kitchen. Professional dismantle is a key requirement of our entire service. It is pivitol to customer satisfaction. It is fantastic to know that our team worked diligently in your home. warm regards Helen Lord, UKE Founder