Vantage Windows & Doors Ltd

Vantage are a breath of fresh air in terms of customer service. I contacted them on a Sunday morning when they were closed, and the owner Ernie contacted me with 3 hours the same day, set up an initial visit for the Tuesday morning and I had a detailed written quote about 3 hours later. They don't want you to accept a quote without seeing the quality products in their showroom first and there is no hard sell. Having decided to go ahead, the surveyor came out to remeasure everything, and I had an installation date set up. I received a reminder e.Mail the week beforehand and a call from one of the fitters the night before. The two fitters turned up at 07:45 am and worked tirelessly throughout the day. They covered the whole house in dust sheets and mats and were totally respectful of the house. They tidied and hoovered everything up, took away all the debris including my old blinds at my request. At the end of the installation the fitters talk you through everything, give you some tips on dos and don'ts; for example in the first 24 hours don't wipe any dust settling on the new sills as the sealant is still setting so if you disturb the dust it can stick to the sealant and make it dirty - I would not have thought of that! They also went into my downstairs neighbours back yard and swept up the small amount of inevitable debris created. You pay on completion and the bill was exactly as quoted. Great service. Would highly recommend.

We had 7 windows replaced by this company and cannot express how brilliant our experience has been from beginning to end. The service was very efficient. The fitters were excellent and the quality of the windows and the work carried out by the fitters was exceptional

I had a relatively small job of a kitchen door and window replacement. I had had multiple companies come out to give quotes and I was getting nowhere with each sales rep outdoing the previous one in terms of the time it took to deal with them and the ever exceeding quotes. Most of the quotes were all over the place and some did not even take my needs, wants or budget into consideration whilst still trying to upsell. I then had Vantage recommended to me by a family member who dealt with them a couple of years ago and has been left impressed. Ernie is definitely the face and the backbone of this operation. He has such a big personality and definitely knows how to close a deal. He has been an absolute pleasure to deal with from start to finish, very patient to show different door and window styles, designs and colours etc and answered all the questions, regardless how small or seemingly stupid. The doors and window were fitted perfectly without any issues and didn't even take the two fitters half a day to do it. They were in and out in about 4 hours! They left the place as clean as possible considering the size of the job. I am amazed at how big a difference a nice new door and window makes to the kitchen and will be looking to update some of the rest of the house in the near future! I will definitely be coming back to Vantage Windows and Doors for my future windows and doors needs, as I know that just like me they place a huge value on time and quality!

We replaced a window with French doors and I am one hundred percent happy with the work. At every stage they were helpful, honest, and polite. Ernie helped guide me through the early stages, even suggesting I might be able to get a local tradesmen cheaper ( I couldn't), and the boys that actually did the work were polite, hard working, and did a great job. Very happy and would highly recommend.

We had 10 windows and two doors replaced in two days. From our initial contact with Ernie we were delighted at how committed each member of his support team were. No question was too much, changes made to final choices with no quibble and no upselling or pressure of any kind throughout. From the friendly staff in the showroom to Jed the surveyor we got great guidance and assurance, we came away from every interaction feeling supported and confident that we were making the right choices. A special mention goes out to the fitters David and David who made the whole installation process look easy. Their friendly approach ensured they kept us informed and went above and beyond, fixing any issue that arose which didn’t necessitate them doing. They were the cleanest tradesmen we have had (just make sure you give them coffee :) ). Everyone who passes the house admires the new windows and doors and have even commented on how good David & David were at fitting the windows and doors and we have given out Vantages number already to neighbours. We were delighted to see Ernie win the Which award recently and that he took all his staff to the awards event, showing he cares for his staff. We couldn't recommend Ernie and his company enough.

FANTASTIC! Once again , we are absolutely delighted with Vantage Windows and doors. What a brilliant Job! Davie and David were Really Friendly , Tidy , profesional and the finished job looks amazing. What a difference. Today was the biggest job so Far with 3 bedroom windows, Kitchen, Bathroom and 2 hallway windows being replaced. Thanks to Ernie and team for looking after us and also to the fitters for the hard work all day and into the evening. Highly Recommend as you will not be disappointed. Jamie and Lauren

From first contact to the fitters leaving everything was great. Would really recommend this company.

Recently had every window in my flat replaced by Vantage. Every element of the experience was brilliant, from Ernie coming out to price up and measure the windows, my visit to the showroom to the windows being installed. The fitters were brilliant, so hard working, professional & explained everything clearly to me, keeping me updated on how the job was going. Real value for money too. Highly recommend, can’t fault them.

We used Vantage to replace a window and door. I was delighted with the result. The quality was excellent David and David were great guys, the workmanship was excellent and everything was left spotless. My neighbour recommended Vantage as he had dealt with them and was very pleased with the work they did for him.

From the start, our experience of Vantage has been excellent. From the initial quote to seeing the product in the showroom, to the survey, the planning, and the installation itself. Vantage was nothing but totally dedicated to delivering the replacement of all our windows and doors. I had 4 quotes in total. Vantage price-wise were in the middle however on reading their reviews, the company sounded great and had won lots of awards. I have to say this company is excellent in every way. The quality of the materials, the product, and workmanship are fantastic and great value for money. A big thank you to our fitters Father and son team David and David. We had great communication with them explaining everything that they would be doing and showing us pictures of what they had done if we weren't around. They were very hardworking and friendly and done a fantastic job throughout with the fitting and hardwood finishes. They had two very hard long days fitting our 8 windows and 2 doors and still cleaned up all their mess before they left. I would highly recommend Vantage Windows to all family and friends. They certainly live up to all their good reviews and the awards they have won. We didn't have to part with a penny until after we had our final walkthrough and inspection and were totally satisfied to which we were. To Ernie and your team, we cannot thank you enough. We are extremely happy with our windows and doors and they look fantastic.

From the start, our experience of Vantage has been excellent. From the initial quote, to seeing the product in the showroom, to the survey, the planning and the installation itself, Vantage were nothing but totally dedicated to delivering the replacement of all our windows and doors. It was a pleasure to work with every member of the team, all of whom were very knowledgeable and reassuring. We are delighted with our new windows and doors, and will be recommending Vantage to neighbours, family and friends. A special mention is due to the fitting team, who worked for three days in freezing (albeit sunny) temperatures to get the job done in the timeframe quoted, but with no compromise on quality.

Just want to write a review to say thanks to Ernie and the team at Vantage. My doors and windows were fitted a few years ago, and even after the fact, customer service is exceptional. Ernie is always contactable with any queries, and the team work fast to help you. I had an issue with a door which was fixed today. Every member of the team from the showroom to fitting, to after-sales service has been excellent. Everyone is polite, personable, professional and always working with a great sense of humour. It’s great to have a reliable, local, trusted business to support. If ever needed I would definitely purchase from you again. The whole company are a credit to local business, and being a trusted member of the community. If you ever expand into fitted wardrobes, roofing or rough casting please let me know!! No, I was not paid or bribed to leave this review! 🤗

The service from every area of the business is fantastic. The girls in the office are lovely and really helpful, the surveyor was efficient and knowledgeable and the fitters went over and above.

I spent a good deal of time thoroughly researching the companies before I even had anyone out to quote for my new windows and doors. I had 5 quotes in total. Vantage price wise were in the middle however, in every other measurable way they were absolutely miles ahead of all the other companies we had out. On reading their reviews, the company almost sounded too good to be true. However, after experiencing the whole process firsthand, I have to say this company is excellent in every way! The quality of the materials, the product and workmanship were easily better than the other companies I had out and value for money was first class. The guys cleared up and left the job extremely neat and tidy which was great as well. I have high standards so I’m not easy to please. I give this company top marks in every area. Would highly recommend.

We shopped around and was so pleased with Vantage. The no nonsense approach great quality products and extreme value for money. From our first visit to discuss what we wanted then onto a visit to the showroom it was such an outstanding professional service. With gratitude and many thanks to Danny and Scott. They fitted our three doors and have done an outstanding job to a very high standard. They were so professional, polite and constantly tiding up after themselves. They worked so hard and never stopped till the job was completed. They were very knowledgeable and experienced in what they were doing. Kept us informed and answered our questions with confidence. They are a great credit to the company and I’m sure the other members of staff are all the same. I would not hesitate to ask to use your Vantage again or recommend them to others. It’s been a joy to have traded with them. Thanks Vantage windows top class!

Vantage supplied and fitted a couple of windows and doors at our office. From start to finish ,the professionalism and efficiency from everyone we dealt with at Vantage means that we will not go anywhere else for doors or windows in future. We felt valued as a customer by Ernie, the fitters came at the arranged time, were quick, efficient and friendly and left the office spotless. We recommend them regularly.

So from the very start with Ernie both my wife and I knew that we would use Vantage Windows and Doors to install and fit our windows at our home. Ernie is a true professional when it comes to the process of explaining how the install will go. The installation was amazing and the team where bang on time with no fuss. Left the place super clean once windows where installed and the lads had fantastic banter, a true pleasure to deal with and will 100% use Vantage Windows and Doors again. Outstanding

I was aware of Vantage windows, but first thought was they would probably be more than I hoped to spend, as the social media was on point and I was aware of the multiple awards…so certainly aiming to be a premium brand. Finally at a family gathering, windows came up and 2 friends said that the would never use anyone other than “Vantage” and I should stop wasting my time. So appointment made, Ernie arrives measures up, talks me through options and promises a simple no hassle quote, no pressure sales, no discount if I sign today nonsense…. Exactly how it should be, advised if I am happy with quote, visit showroom and we can view some of our choices before accepting. As promised quote comes across leaving it very much in my hands, no pressure sales…. And to my surprise, smashed the usual big brands on cost, in fact was on par with some sole trader recommendations I had, yet I had a reputable company, showroom and product I could review, and have confidence I would have someone to talk to should an issue arise. Dave and Dave done our fitting, great team, worked hard and looked after the place and left the place tidy, we changed our mind on sill option on 2 windows mid fit and it was no hassle at all to vantage or the fitters. 2 days completed the house and only after final walkthrough and inspection did I have to part with a single penny. No deposit shows confidence in product and service. I now have a door arranged for my Mums house.

Would like to thank vantage window for the fantastic job completed on our windows & doors. Fitters David & David we’re so fast & professional & explained everything Love our new double door & also our patio doors in bedroom so much. Thanks again Guys for the brilliant job. Highly recommend

This is the second time we have used Vantage Windows (once in the old flat and now that we have moved into our new home). On both occasions, Ernie and his team took care of everything from advice, measurements and fitting. On initial visit I asked Ernie to price me for windows for the full home and a front and back door. He informed me that the back door we had was fairly new and that, if he was to fit a new door, it would be of no real value to me. This gives you an idea of the character of the company you are dealing with, they are all about doing what is right for the customer. After giving me a quote, we then visited the show room to see the windows and door first hand, this allowed us to make some adjustments to colour and style. We then had the fitting date arranged, where the team turned up on time, worked in a clean and friendly manner (we were working from the house at the time) and complete the work ahead of schedule and to a very height standard. I would recommend the company to anyone who was considering getting new windows or doors. They are honest, reliable and good value and from previous experience the products last. Thanks again

Thank you Vantage Windows for the first class job . From sales to fitting was amazing no trouble no fuss, no hard sell . David & David the fitters were so professional 13 windows completed in two days ,nothing was a bother to them and they had a great work ethic cleaning up after them . Would certainly recommend this company .

Following on from great service in having a patio door and windows installed by Vantage Windows and Doors we have just had a new front door installed.Yet again great service, workmanship and quality.Would highly recommend this company.

I had windows installed to the back of my house last year. The whole process from the original quote to the installation was pretty straightforward. The installation itself was completed by early afternoon. The manufacturer had supplied the wrong glass for my bathroom window but once I pointed this out, the correct glass was requested and glass replaced in a timely manner. The windows are of a high quality and I am very pleased with them. The team at Vantage are very friendly and on the day of installation once the work was complete, some of the team even took time to keep my dog entertained while I was inspecting the finished installation.

The experience with Vantage started on their website and went through to completion. Looking for a ballpark figure, unlike the nationals, Vantage has a quick cost estimator. That was all i needed to call. The consultation process, being in a Conservation area, was thorough and had the options I needed for the planning application. Once the delivery date was set, then was a reminder and then work started as planned. The fitting crew of 2 were polite but sociable and took an interest in the property too. They carried out the replacement of 16 unit whilst we were working from home, working around our requirement and completing a fantastic job in 2 1/2 days. During that time there were extremely heave rain and hail showers, but the team just got on with it! We are extremely pleased with the result and would highly recommend Vantage across all aspects of the job. Well done to the Team!

Absolutely amazing.Vantage Windows you deserve every award you have won. From start to finish you have been brilliant.Answering the umpteen questions I have put to you and reassuring me over certain concerns I had!Your fitters Davie and Davie were fantastic.Very professional , hard working and clean and tidy , even taking the time to explain to me certain stages of the installation.I am absolutely delighted with the work and glad that I chose Vantage Windows. 10 out of 10 for everything guys.If you want top quality work at very competitive prices look no further than these guys.I will be up in a few weeks to choose a door!!!Thanks again.