Competent, efficient and reliable
A short circuit was tripping half our circuit box so very difficult to isolate the problem. W5 responded to our emergency call within an hour even though they were very busy. Kieran, now aka Sherlock, took 15 minutes to detect and correct the problem. W5 Electricians are competent, efficient and reliable.
Customer in Greater London
Posted on 13/12/2018
, work completed 05/12/2018
Recommended
A good job done
We invited Kieran to restore the upstairs lighting which had ceased to work. He effectively identified the issues involved in a professional manner and kept us informed at all times. His level of communication was very good. We appreciated his clear explanations and the fact that he and his team focused on our issues even though they took a few days to resolve. He also changed some of the lighting in the kitchen and again dealt with any matters arising promptly and efficiently. We also appreciated the way covers and dust sheets were used and the clearing up process after the jobs.
Gerald Ingram
Posted on 11/12/2018
, work completed 11/12/2018
Recommended
Super helpful & a great team
This is the second time we’ve used Kieran & his brilliant team. The first time was to install a garden lighting system, which has helped transform our small courtyard garden space. This second time was to install a large vintage glass chandelier, which weighed over 40kg, so safety, care and attention to detail were an absolute must. Kieran undertook the task with the utmost professionalism and we are delighted with the result. Apart from the physical aspects, we also needed a wiring solution that worked without major disruption and Kieran recommended a wireless solution, which works brilliantly. The team took a huge amount of care to protect floors and furniture with Will, Kieran’s team mate on the day, doing a great job clearing up. We’d happily recommend Kieran’s services and, in fact, we’ve already booked him in to help us with our next project. Great work, guys.
Customer in Greater London
Posted on 05/12/2018
, work completed 04/12/2018
Recommended
Prompt and efficient
Kieran was helpful at the stage of providing a quote and discussing options. He answered emails promptly. He and a colleague installed a new fuse box and earth wire satisfactorily. I would have no problems in recommending him.
RogerF
Posted on 31/10/2018
, work completed 31/10/2018
Recommended
Very polite and efficient
Kieran and his assistant were great. They managed to fit us in at short notice and sorted out the issue very quickly. He is knowledgeable and quite relaxed.
MarkAnna
Posted on 27/10/2018
, work completed 27/10/2018
Recommended
Prompt, polite & efficient
Kieran arrived promptly at the time agreed, he carried out the work efficiently and to a high standard. Very satisfied and would highly recommend W5 electrical.
Lucinda Brown
Posted on 20/10/2018
, work completed 20/10/2018
Recommended
Helpful and Professional
Kieran is so helpful and professional. Keeps to time schedules and always aims to resolve any problems. His communication is very prompt and advice given is sensible and straightforward. I can highly recommend W5 Electrical.
LizSEaling
Posted on 19/10/2018
, work completed 19/10/2018
Recommended
Highly Recommended
Kieran and his team have done various electrical jobs (big and small) at our house over the past couple of years. We have always found them professional, friendly, and efficient.
Paul Watt
Posted on 24/09/2018
, work completed 24/09/2018
Recommended
Perfect
Kieran and team did an extension to the garden lighting, no fuss and clean job. A pleasure to work with!
Edward
Posted on 22/09/2018
, work completed 22/09/2018
Recommended
Excellent work
We used W5 for electric lighting in our garden. They were a pleasure to deal with and were very efficient and well priced. We are delighted with their work and would not hesitate to recommend . Andrew R
andrew r
Posted on 21/09/2018
, work completed 21/09/2018
Recommended
Highly Recommend
Kieran and the guys did a great job with a number of different jobs in the house. Efficient, clean, reliable, quick . Would 100% recommend
Ann K
Posted on 25/05/2018
, work completed 25/05/2018
Recommended
EV Installation
Kieran installed an EV charging point at our house. I would highly recommend W 5 electrical. The installation was not straightforward (as the manufacturer of the charging point had not supplied correct info) and Kieran was very good at liaising with them. He even returned at a later date to resolve a teething issue within the unit. Excellent service, and I will be using W5 for all my future electrical requirements.
william e
Posted on 17/05/2018
, work completed 17/05/2018
Recommended
Skill, Care and Committment.....
Don’t’ look elsewhere, W5 Electrical Ltd. Is the answer to all your electrical needs. From advice, repairs and maintenance. Kieran runs a very professional company. They arrive on time, totally committed to the work that needs to be carried out and they leave the place neat and tidy. My requests were not straight forward and thankfully, Kieran and his team met and resolved all the challenges beyond my expectations. Their work is truly exemplary. They take great pride in their work and are communicative to both the customer and within the team. I am relieved to have found this company and feel confident and secure that they are around to meet my electrical needs. You will not be disappointed.
I.Holmes
Posted on 16/05/2018
, work completed 16/05/2018
Recommended
Definitely recommend
W5’s Nick came round and put up a couple of ceiling light fittings in no time. He was friendly, professional and efficient. Even to the point of wanting to sweep up the floor that was messy before he came!
Philip Lord
Posted on 16/04/2018
, work completed 16/04/2018
Recommended
Extremely satisfied
Kieran installed down-lighters in my flat, which was not entirely straightforward but he dealt with it efficiently and in a very honest manner. While he was working on this job, Kieran also spotted that I needed new smoke detectors and fitted those too. I consider his work to be great value for money and he is a pleasant and amicable man who puts himself out to please.
Jon Freedman
Posted on 21/03/2018
, work completed 21/03/2018
Recommended
Adhoc project
Kieran responded promptly to the job and completed it the same day. These guys are very honest, professional, friendly and committed. I would not hesitate to use them again or recommend them.
Lola Pitshanger
Posted on 17/03/2018
, work completed 17/03/2018
Recommended
Excellent service from survey to completion of work
We had a range of jobs (internal and external) for which we needed advice as well as work. Kieran responded very quickly to our query and came up with some helpful advice. We had his estimate for the work later the same day. He was able to schedule the work quickly despite the awful weather which prevented any external work on day one. However Nick was able to complete the internal jobs. He was very helpful, charming and cleaned up any mess. With the snow having melted Nick was able to come back with Will (the apprentice ) to complete the external work in a morning. The same afternoon Kieran came to check that we were happy with the work which we found a nice touch, particularly as he was dealing with the fact that one of his vans had been broken into overnight and some tools stolen. We will certainly use W5 Electrical Ltd again in the future.
Boswell
Posted on 06/03/2018
, work completed 06/03/2018
Recommended
Highly recommended
Kieran responded promptly to my initial inquiry and arrived within a week to do the estimate. The work was completed by two of his electricians shortly afterwards. They worked cleanly and efficiently, leaving no mess. I will certainly use Kieran's organisation again.
bob
Posted on 08/02/2018
, work completed 08/02/2018
Recommended
Highly recommended
Prompt response to my enquiry; prompt visit with clear advice and estimate for work; and prompt completion of the work which was neatly done leaving no mess. All clear, straightforward and friendly with clear setting of expectations and reliable delivery in line with agreed time frame and cost. Highly recommended
Thomson
Posted on 03/02/2018
, work completed 03/02/2018
Recommended
Excellent work and great customer service
Nick came to do a variety of jobs, all of which were done well. He was also extremely polite and cleared up well. I contacted Kieran (the boss?) a couple of days afterwards as I was concerned about a light fitting that'd been installed. Nick came to look at it the same day (great customer service) and there was nothing wrong with it - my misunderstanding! There are cheaper electricians out there but you get what you pay for. For me, it's definitely worth paying a bit more for good work and service.
Patricia McCarthy
Posted on 27/01/2018
, work completed 27/01/2018
Recommended
Friendly and Efficient
The quote was competitive and having accepted it they were able to start promptly. The two electricians were friendly and efficient and cleared up very well at the end of each day.
Andy Hamilton
Posted on 16/01/2018
, work completed 16/01/2018
Recommended
Friendly and good work done
I had three extractor fans replaced by W5 Electrical. Kieran was fast at coming round and giving a very competitive quote and equally quick arranging for one of his electricians to come and do the work. I was very happy with the work done and the friendliness and helpfulness. I would certainly recommend them and would definitely use them again.
Fiona Sansom
Posted on 30/11/2017
, work completed 30/11/2017
Recommended
Excellent service and work
W5 Electrical are thoroughly professional and provide excellent service. Thoroughly recommend.
Harry Philp
Posted on 01/11/2017
, work completed 01/11/2017
Recommended
Fast, pleasant, capable & reasonable price!
The job, wiring a couple of light switches, was relatively straightforward but importantly Kieran turned up promptly did the job quickly and cleanly for a very reasonable price. He also advised us another electrical matter without trying to generate more work for himself, but he will get that job from us when the time comes! I have total confidence in both his ability and his integrity.
Akerman
Posted on 07/10/2017
, work completed 07/10/2017
Recommended
Really helpful and pleasant to deal with
My mother needed some basic electrical repairs. Kieran was prompt to come and assess the situation and give us a quote for the repairs which were completed there and then. The work wasn't entirely straightforward and Kieran took care to ensure that we understood the options and to carry out our wishes to our satisfaction. A really good experience.
Christopher Bryant
Posted on 06/09/2017
, work completed 06/09/2017
Recommended