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Ward Brothers Bathrooms Ltd

5.0

41 Reviews

About

Our family business was established in 1979 by Terry and Brian Ward and covers every aspect of bath shower and wet room installation.

From the construction of En-Suite bathrooms and refurbishment of existing rooms, we undertake all aspects of the work required for a successful and trouble free installation.

We install 10mm glass swing screens which are pulled out for showering and swung shut when not in use.
This opens up rooms where a big shower normally couldn't be fitted.

Our installations are to a very high standard, we have over 30 years experience in wet room installations.
We offer free estimates, design ideas and advise.

We install wet rooms on timber floors and in loft conversions.
Our installations are covered by a one year guarantee.

We do not sub contract our work, but do each job individually.

We are City and Guilds qualified engineers.

work scope.
Plumbing, tiling, electrical, plastering, carpentry, high pressure systems.

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
    • Bathroom suppliers
  • Tile fitters and showrooms

    • Bathroom tiling
    • Floor tiling
  • Plumbers

  • More Services

    • water proofing specialist

Customer reviews

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5.0
41 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Work experience
Customer Service
Quality
Value
Would like thank Wards Brothers for their professionalism, high standard of workmanship and reliability. Their advice on matters was also greatly appreciated and helpful. It is always a little daunting when working with new people on projects at home but the guys were a pleasure to have around. Very thoughtful and considerate as well so I would highly recommend.
Silvia in Greater London Posted on 11/08/2022 , work completed 06/07/2022
Excellent company - highly recommended
Customer Service
Quality
Value
Ward Brothers provided a complete refurbishment of our small bathroom. We were very pleased with the result. It was a complete transformation with a very high standard of workmanship. We were impressed by the advice and support given throughout the process and we were always informed of progress and costs. The team are extremely friendly and courteous. I would highly recommend Ward Brothers - you would be in good hands if you chose them for your bathroom work.
Graham in Greater London Posted on 07/05/2022 , work completed 06/04/2022
The best bathroom we could have asked for
Customer Service
Quality
Value
We were given Ward Brothers’ name by friends, who had used them on a bathroom. From the initial meeting with Brian Ward to the final work by Gary Ward, we were extremely pleased with the work, support and advice we had throughout the project from Brian and his team. Nothing was too difficult and no “challenge” was insurmountable. We cannot recommend Ward Brothers more highly as the final result has been of the highest quality, for which we are very grateful.
Customer in Greater London Posted on 18/02/2022 , work completed 01/10/2021
Thank you for a first class job
Customer Service
Quality
Value
Ward Brothers converted my upstairs shower room into a wet room and I am absolutely delighted with it. The work was done by Gary, Jamie and Mark who were not only professional, brilliant at what they do, punctual and tidy but also friendly. The job was completed on time and in line with the very reasonable estimate. Communication was excellent from Brian’s first visit to discuss the work and provide an estimate through to the completion of the job. I am retired and at home a lot of the time. It could have been stressful but it was a pleasure having the guys in my home. Ward Brothers fully deserve their excellent reviews and I am so pleased I chose them to carry out my work. Thank you.
Customer in Greater London Posted on 14/02/2022 , work completed 21/01/2022
Brilliant and thorough
Customer Service
Quality
Value
The advice and ideas were extremely helpful and thoughtful of the needs for a disabled person. They came, worked quickly had the rubbish removed and left little mess. The small hiccup re the water connections was dealt with promptly and efficiently. I can recommend them.
Andrea in Greater London Posted on 13/10/2021 , work completed 11/10/2021
Excellent advice & great workmanship
Customer Service
Quality
Value
Brian & his team refurbished a tired old bathroom. The advice we received was excellent, and the care that Jamie & his crew took with the installation was greatly appreciated. We are all delighted with the finished works. Thank you!
Customer in Greater London Posted on 01/10/2021 , work completed 29/09/2021
Thank you Ward Brothers
Customer Service
Quality
Value
Ward Brothers converted our bathroom into a smart wet room. From start to finish the team were able to offer advice on the design of the room, choice of fittings and explained clearly how they would ensure everything was finished to a high standard, as indeed it was. From removal of the bath, old shower etc to the waterproofing of walls, underfloor floor heating, new basin units, tiling that was a work of art and above all the drainage of the floor the work was immaculate. They are a highly professional, friendly team who were a pleasure to have working in the house. I cannot recommend highly them and are so pleased we chose them to carry out the work.
Customer in Greater London Posted on 15/09/2021 , work completed 02/09/2021
Exceptional company
Customer Service
Quality
Value
Ward Brothers created a wet room for us 5 years ago, which it is still as good as new. Excellent customer service throughout the whole process from planning to helping us with purchase the right goods and keeping us informed throughout. We didn’t need to look any further when our sons’ shower started leaking. A complete refit which has just been completed. Again, excellent quality work, friendly, reliable. Highly recommended.
Jane in Greater London Posted on 03/09/2021 , work completed 03/09/2021
An Outstanding Job
Customer Service
Quality
Value
Ward Brothers carried out a full family bathroom refurbishment for us including removing of all original fittings, change of layout and plumbing, installation of underfloor heating, all new fittings and tiling. We were in no doubt we wanted Brian to do the job after our first consultation, which came largely a result of his expertise, professional attitude, approachability and heaps of advice. Brian, Gary, Jamie and Mark worked tirelessly and to schedule, informing us of the various stages of the process and checking our preferences as they progressed through the works. They were patient and helpful throughout a few delivery delays and we were happy to rely on their professional opinion when we grappled with decisions. Our main concern was waterproofing the shower area, which we were shown and reassured was done to an extremely high standard. The rest of the house was always left tidy at the end of the day. The communication from the initial quote, through to amendments and final invoice breakdown was superb. The bathroom refurbishment was completed on time and we are thrilled with the result. We would not hesitate recommending Ward Brothers to others.
Customer in Surrey Posted on 04/08/2021 , work completed 20/07/2021
Refurbishment of shower room including retiling.
Customer Service
Quality
Value
Complete refurbishment of upstairs shower room which included the removal of all existing fittings and wall tiles and replacement with new fittings, including power shower and retiling. Also replacing cold water tank in the roof space to remedy problem with airlocks. Brian, Mark, Gary and Jamie did a first class job to a high standard, this included lining the walls behind the shower cubicle before tiling to ensure there was no damp. The work was carried out efficiently with the minimum disruption. At the start a protective covering was placed on the hall, stairs and landing carpet and at the end of each day, the area was left tidy. Brian made some professional suggestions regarding the plumbing in the roof and the best position in respect of the various items in the shower room which included re-positioning the basin. I am very pleased with the end result so would definitely use again on any future work.
Brian in Greater London Posted on 28/07/2021 , work completed 20/07/2021
Exceptional - highly recommended
Customer Service
Quality
Value
We wanted a complete bathroom refurbishment, involving a total change of layout and the installation of a shower cubicle and freestanding bath. I needed quite a bit of help and guidance with planning the bathroom, and Brian was endlessly patient and helpful, which I really appreciated. When the work started (on time), I couldn't have been more impressed. Ward Brothers were reliable, their communication was great, they dealt with any unexpected issues which came up, and were very tidy and considerate of our home. All four guys who worked on the bathroom were really nice people to have around - I quite miss them now the work has finished!This company clearly prides itself on its high standards. Our bathroom looks absolutely fantastic and I'm delighted with it. To put it in a nutshell: Ward Brothers are quite simply the best company I've ever had doing work in my home, and I couldn't recommend them highly enough. Thank you so much, Brian, Mark, Jamie and Gary!
Sheila in Greater London Posted on 27/03/2021 , work completed 15/03/2021
Wet room specialists - fantastic
Customer Service
Quality
Value
Just had Ward Brothers fit a downstairs wet room for us in Epsom. They sorted levelling the flooring, underfloor heating, professional tanking, glass door and amazing tiling for us. It looks great, everything works perfectly and everyone in the family loves it! They were helpful in their suggestions and punctual, tidy and went above and beyond to do the job. They also sorted out various problems with our main bathroom with water running away slowly in the shower, taps incorrectly fitted and a basin fitted too high. Now delighted with the main bathroom. Ward Brothers are a family business and we cannot recommend them more highly, wish I’d found them years ago.
Joanna in Surrey Posted on 08/02/2021 , work completed 05/02/2021
Highly recommend
Customer Service
Quality
Value
Excellent customer service throughout the whole process from planning our new bathroom, help with purchasing the right goods and keeping us informed throughout. We are so happy with our new bathroom. It looks great and is exactly how we imagined. Can jot recommend enough! Thank you so much Ward Brothers.
Customer in Greater London Posted on 02/06/2020 , work completed 25/05/2020
Great Quality Work
Customer Service
Quality
Value
We had a complete bathroom refurbishment. undertaken Excellent quality work combined with a seamless, friendly service throughout the project. Works were completed on time and in budget with constructive advice throughout.
Customer in Greater London Posted on 23/03/2020 , work completed 29/01/2020
Very high quality work and brilliant service
Customer Service
Quality
Value
I employed Ward Brothers to do a complete refurbishment of my bathroom. They did a fantastic job from start to finish - they really listened to what I wanted and were very reliable with timings and estimates. They also went out of their way to fix some previous work that had been completed poorly. The work has been completed to a very high standard and the new bathroom looks fantastic. I cannot recommend them highly enough!
Customer in Greater London Posted on 30/11/2019 , work completed 16/11/2019
Excellent Work
Customer Service
Quality
Value
The work commenced and finished within the agreed schedule and budget. Workers were very efficient, with excellent organisation and time management. Complete refurbishment of the bathroom was finished in two and a half weeks.
Customer in Lambeth Posted on 17/08/2019 , work completed 14/08/2019
Outstanding work
Customer Service
Quality
Value
Ward Bros. are exceptional. We have had outstanding service from start to finish. We were given sound advice at the planning stage and were well supported through the purchase of equipment. The team of staff who installed our wet room were highly skilled, courteous, punctual and tidy. They kept us well informed throughout every stage of the project. This company deserves its excellent reputation. I would not hesitate to recommend this trader.
Customer in Surrey Posted on 15/08/2019 , work completed 02/08/2019
Great quality work
Customer Service
Quality
Value
Over two years ago we had the Ward Brothers install a wet room, we were so impressed with their quality and friendly service They’ve just installed our new main bathroom. Once booked the installation went very quickly and without a hitch, I am very happy with the end result, everything from the electrics, plumbing, flooring and tiling was installed to a very high standard, they’ve even put a discreet hatch so I can have water shutoff valves installed. I would be happy to use them again but I’m running out of bathrooms!
Ilia Petrovic, Greater London Posted on 29/07/2019 , work completed 28/05/2019
Superb work
Customer Service
Quality
Value
Have just had my bathroom completely redone by Ward Bros and am absolutely delighted with it. The job was completed to the highest standard and looks fantastic. The guys were great workers punctual, considerate and very skilled. What I particularly liked was how proactive they were in checking back with me on my requirements, the job they were doing and their suggestions - generally better than what was in the plan! I would not hesitate to use them again and to recommend them to others.
Aideen, Greater London Posted on 15/07/2019 , work completed 15/07/2019
Excellent Job on Shower Room
Customer Service
Quality
Value
Ward Brothers re-fitted and re-tiled our shower room. We found the team to be punctual, reliable, and very careful with our existing furniture and fittings. They did a first class job on the shower room, finished on time and were good value for money. There were a very nice group of people. Highly recommended.
Customer in Greater London Posted on 01/07/2019 , work completed 14/06/2019
Exceptionally high quality and hassle-free
Customer Service
Quality
Value
Highly recommended. Very hassle-free process, exceptionally professional service, extremely high quality work. Great suggestions and ideas. End result is a bathroom I absolutely love, without a single issue or problem throughout the installation. Whole experience was a genuine pleasure. No hesitation in recommending.
Customer in Greater London Posted on 29/03/2019 , work completed 15/03/2019
Highly recommended.
Customer Service
Quality
Value
Fitted a whole new bathroom in a small flat including some remodelling, whole room retiling, and fitting new toilet, bath, shower, basin etc. Solved a dodgy subfloor issue rapidly, which now feels very solid. Punctual conscientious, gave sound advice and finished to a very high standard. This was despite issues including no easy place to store rubbish. The cost was not particularly high, and very good relative to the amount and standard of work achieved.
Customer in Greater London Posted on 21/02/2019 , work completed 19/02/2019
Brilliant Team - friendly, reliable, knowledgeable and skilfull
Customer Service
Quality
Value
Terry and his team turned out to be exactly what we were looking for! From the moment we first met Terry he instilled a feeling of confidence. We had a tiny wet room and loo rebuilt and a complete conversion of the old bathroom and store room in the basement. Despite many set backs - such as the floor collapsing in the little loo and discovering that the basement floor was just soil - they achieved what, at times, had seemed impossible. They are not cheap - but who wants shoddy rushed workmanship? You get what you pay for and the Ward Brothers more than surpassed themselves!
Hilly! Posted on 03/12/2017 , work completed 03/12/2017
Wet Room upstairs Victorian House
Customer Service
Quality
Value
Terry and his team installed a wet room in the time quoted as well as within the price quoted. There was only one surprise thrown at them by our house, which they handled quickly and efficiently and without drama. The whole process from end to end was well planned and managed. I used their recommended supplier for fittings allowing them to co-ordinate the deliveries and be on hand to receive them. The respect for my property and time was the thing that impressed me the most. I would happily recommend them.
Orla & Mark Posted on 30/09/2017 , work completed 30/09/2017
Quality
Customer Service
Quality
Value
This is definitely a quality trader. Professional throughout. No hesitation in recommending.
Andy, London Posted on 10/07/2017 , work completed 10/07/2017
Quality job
Customer Service
Quality
Value
Terry and his lads fitted two replacement shower doors to a very high standard. They fixed some shoddy building work along the way and discovered a leak which led to re-tiling of a shower cubicle. They were able to prioritise the job and complete it within a week.
2011-05-07 12:36:10.417 Posted on 09/03/2017 , work completed 09/03/2017
Professionals who really care about their workmanship
Customer Service
Quality
Value
Every member of the Ward Brothers team delivered work of exceptional quality. They were punctual conscientious, gave sound advice and were clearly proud of their work. They took all the stress off our shoulders (unlike past tradesmen we have used). We couldn't have asked for a better result.
Which? Trusted Traders Consumer Posted on 27/02/2017 , work completed 27/02/2017
A perfect job
Customer Service
Quality
Value
Started and finished on time. Meticulous work by family company gave us the perfect new bathroom. No mess. No fuss. Highest recommendation.
David, London Posted on 20/01/2017 , work completed 20/01/2017
Delighted with wet room'
Customer Service
Quality
Value
The Ward Brothers and team were professional, very clean and tidy, prompt and skilled. The tiling was done to a very high standard. They guided me through the process from start to finish and I would highly recommend.
Colette, London Posted on 05/01/2017 , work completed 05/01/2017
Wet room refurb, East Dulwich.
Customer Service
Quality
Value
The Ward brothers have fitted our shower room to a very high standard. Terry and his expert team were very pleasant and professional; fitting a wet room into a tiny awkward space.They kept us informed at every stage and the project went very smoothly, the finish is beyond what we could have imagined. If you want solid and reliable work, these are the people to contact.
Ilia P Posted on 29/11/2016 , work completed 29/11/2016
Wish all workmen were like Ward Brothers!
Customer Service
Quality
Value
Love our new bathroom! Ward Brothers fitted our bathroom to a very high standard, we were kept updated on the various stages of work and advised of any unexpected challenges which were quickly and satisfactorily resolved. Terry and team were extremely professional, courteous and indeed thoughtful. Their experience and expertise shone through in the intricate parts of the job, with beautiful, perfect finishing touches. The whole team worked tidily with minimum disruption to us, were very approachable, polite and respectful to our home. Our bathroom is absolutely perfect, if we ever have to move, it's coming with us! Thank you Ward Brothers.
Richard F Posted on 18/10/2016 , work completed 18/10/2016
High quality work by great team
Customer Service
Quality
Value
Terry and his team (each one a pleasure to work with) designed and installed a completely new bathroom for me and I am delighted with the results. Hard working, considerate, organised and professional, they take pride in their work which is of excellent quality and pay great attention to detail and customer service. Everyone involved was pleasant and helpful and Terry went out of his way to track down special fittings to enable me to have a mirror I had only seen before on and American website, creating a unique finish to the room. The entire project was completed on time with the minimum of inconvenience and was a very good experience in every way. Highly recommended.
Paula K Posted on 16/09/2016 , work completed 16/09/2016
New bathroom in West Dulwich
Customer Service
Quality
Value
What stars! We absolutely love our new bathroom which has been installed and finished to a high standard. Terry and his team were a pleasure to have in our home: tidy, polite, punctual and very hard working. We had problems with receiving our bathroom sink on time from our suppliers, but they were also brilliant about returning at a later date to install. We highly recommend them!
CMR402247148 Posted on 02/06/2015 , work completed 02/06/2015
New bathroom in Clapham
Customer Service
Quality
Value
Terry and his team created a lovely shower room for us in our Clapham flat. Although a small space, by getting rid of the bath and having a shower instead, we now have a room we are proud of. The most impressive aspect was that Terry will make suggestions based upon his experience and if you are not sure about anything he will talk it through. We were so impressed we had his team redo our separate loo. A great team! Highly recommended.
Which? Trusted Traders Consumer Posted on 18/12/2014 , work completed 18/12/2014
Shower Room and Bathroom Refurb
Customer Service
Quality
Value
Ward Brothers were recommended to me. Initially I used them for a new shower room & then for a very challenging bathroom. Terry had some great ideas, particularly for the bathroom which was very difficult given a very low sloping ceiling. The team are very efficient, their work is a very high standard & as such they are much in demand. I would recommend booking early if you want to use their services! I have absolutely no problem in recommending Ward Brothers - they are the complete package
SarahB Posted on 18/02/2014 , work completed 18/02/2014
Excellent professional service
Customer Service
Quality
Value
The Ward Bothers team provide a top notch service. From design suggestions to build and aftercare, the team delivered on every level. We were lacking inspiration and going to have a straight replacement of our existing family bathroom before we met Terry who suggested an entirely different configuration which works much better for us. I cannot recommend them highly enough.
McDonald Posted on 14/02/2014 , work completed 14/02/2014
Highly Recommended
Customer Service
Quality
Value
We used Ward Brothers for two ensuite shower rooms. One was a refit and the other required construction from scratch with new stud walls, hot and cold supply and drainage. Both were completed to a very high standard and with great care. I endorse everything already said about the quality of service.
JIsham Posted on 26/01/2014 , work completed 26/01/2014
Ward Brothers Bathrooms Ltd - highly recommended
Customer Service
Quality
Value
Ward Brothers were recommended to us by previous customers and by our bathroom suppliers. Their good reputation is well deserved; the team is highly skilled and efficient, courteous and considerate, very good at offering design advice and finding innovative solutions where necessary, and the work is of a very high standard. We were so pleased with our en suite bathroom that we have since had the team back to refit our family bathroom and cloakroom. Chantal Waight
CMR402587565 Posted on 16/01/2014 , work completed 16/01/2014
Ward Brothers - high quality bathroom works
Customer Service
Quality
Value
We used Ward Brothers to refit our bathroom and shower room. They were a pleasure to work with - committed to high quality work, full of good advice, and always working in a considerate, efficient way. The work was finished to schedule and on budget. The firm is highly respected and consequently very busy - our advice would be to book them early if you are operating on a tight schedule.
Adrian Posted on 10/01/2014 , work completed 10/01/2014
Ward Brothers Bathrooms and associated plumbing
Customer Service
Quality
Value
Ward Brothers have installed bathrooms for our whole family over the past 30 years. Their service and workmanship at all times has been absolutely perfect and they have always been particularly helpful over the design and purchasing of unusual tiles and bathroom fittings. The installations have always been carried out with the minimum disruption and mess. In fact, it has been a pleasure having them in the house(s). I cannot recommend them too highly. Jane Lutyens
Lutyens Posted on 09/01/2014 , work completed 09/01/2014
Creation of Wet Room & Bathroom Refurbishment
Customer Service
Quality
Value
Ward Brothers came highly recommended and very much lived up to their reputation. The two brothers and their Team know their trade well. Always on time, extremely tidy and full of sensible ideas. They completed the contract on time and we have recommended them to other friends who have been equally impressed. We were very happy to pay just that little bit extra in the knowledge that we would receive excellent service and a quality performance all round.
CMR400778696 Posted on 09/01/2014 , work completed 09/01/2014