Ward Brothers Bathrooms Ltd

We are now 2 weeks into the use of our fabulous remodelled en suite bathroom, installed by the Ward Bros Bathrooms team and my wife and I couldn’t be more pleased with how it’s turned out. Having a technical background allied to the building industry and having run my own contracting company some years back, I was not impressed by responses to some of my original enquiries but when Jamie of Ward Bathrooms called to discuss the project he gave me the confidence I was looking for. Shortly after his visit and survey I received a fairly detailed written estimate. Although this was a bit more than expected and some other figures received verbally, and in spite of a 3 month wait to the anticipated start date, I decided to give them the job. I was not disappointed. Their scheduling was good and they actually managed to start 3 days early. Right from the outset their care and attention was first class. From the daily covering of carpets, dust sheets and screens to minimise dust etc outside the work area, to the clearing up at the end of each day and keeping me regularly informed of the daily programme and progress. I kept a close eye on progress and was impressed by their work ethic and attention to detail. A big thank you to all the onsite crew, Jamie, Gary, Brian, and a short appearance on site from Zach but not forgetting Jade in the office. A very affable and capable team who I would thoroughly recommend.

Ward Bros carried out a refurbishment of our shower room. Ahead of schedule and on budget. Always arrived on time. Gary and Jamie were very knowledgeable and regularly kept us informed of progress. Always happy to give valuable advice. Would definitely recommend

An extremely helpful & professional company, from my very first contact with Jade, to the work being carried out by Jamie & Gary. Having just moved into our new home, we noticed a crack in the shower tray. After exploring the trusted traders on WHICH’s site, I contacted Ward Brothers, Jamie came out to give us a quote & explained the different options available to us. Our en-suite is now useable & looks amazing, thanks to Jamie & Gary’s workmanship. It’s been a pleasure working with such a professional team, who were able to answer all my questions & offer advice when needed. I wouldn’t hesitate to recommend them.

Would like thank Wards Brothers for their professionalism, high standard of workmanship and reliability. Their advice on matters was also greatly appreciated and helpful. It is always a little daunting when working with new people on projects at home but the guys were a pleasure to have around. Very thoughtful and considerate as well so I would highly recommend.

Ward Brothers provided a complete refurbishment of our small bathroom. We were very pleased with the result. It was a complete transformation with a very high standard of workmanship. We were impressed by the advice and support given throughout the process and we were always informed of progress and costs. The team are extremely friendly and courteous. I would highly recommend Ward Brothers - you would be in good hands if you chose them for your bathroom work.

We were given Ward Brothers’ name by friends, who had used them on a bathroom. From the initial meeting with Brian Ward to the final work by Gary Ward, we were extremely pleased with the work, support and advice we had throughout the project from Brian and his team. Nothing was too difficult and no “challenge” was insurmountable. We cannot recommend Ward Brothers more highly as the final result has been of the highest quality, for which we are very grateful.

Ward Brothers converted my upstairs shower room into a wet room and I am absolutely delighted with it. The work was done by Gary, Jamie and Mark who were not only professional, brilliant at what they do, punctual and tidy but also friendly. The job was completed on time and in line with the very reasonable estimate. Communication was excellent from Brian’s first visit to discuss the work and provide an estimate through to the completion of the job. I am retired and at home a lot of the time. It could have been stressful but it was a pleasure having the guys in my home. Ward Brothers fully deserve their excellent reviews and I am so pleased I chose them to carry out my work. Thank you.

The advice and ideas were extremely helpful and thoughtful of the needs for a disabled person. They came, worked quickly had the rubbish removed and left little mess. The small hiccup re the water connections was dealt with promptly and efficiently. I can recommend them.

Brian & his team refurbished a tired old bathroom. The advice we received was excellent, and the care that Jamie & his crew took with the installation was greatly appreciated. We are all delighted with the finished works. Thank you!

Ward Brothers converted our bathroom into a smart wet room. From start to finish the team were able to offer advice on the design of the room, choice of fittings and explained clearly how they would ensure everything was finished to a high standard, as indeed it was. From removal of the bath, old shower etc to the waterproofing of walls, underfloor floor heating, new basin units, tiling that was a work of art and above all the drainage of the floor the work was immaculate. They are a highly professional, friendly team who were a pleasure to have working in the house. I cannot recommend highly them and are so pleased we chose them to carry out the work.

Ward Brothers created a wet room for us 5 years ago, which it is still as good as new. Excellent customer service throughout the whole process from planning to helping us with purchase the right goods and keeping us informed throughout. We didn’t need to look any further when our sons’ shower started leaking. A complete refit which has just been completed. Again, excellent quality work, friendly, reliable. Highly recommended.

Ward Brothers carried out a full family bathroom refurbishment for us including removing of all original fittings, change of layout and plumbing, installation of underfloor heating, all new fittings and tiling. We were in no doubt we wanted Brian to do the job after our first consultation, which came largely a result of his expertise, professional attitude, approachability and heaps of advice. Brian, Gary, Jamie and Mark worked tirelessly and to schedule, informing us of the various stages of the process and checking our preferences as they progressed through the works. They were patient and helpful throughout a few delivery delays and we were happy to rely on their professional opinion when we grappled with decisions. Our main concern was waterproofing the shower area, which we were shown and reassured was done to an extremely high standard. The rest of the house was always left tidy at the end of the day. The communication from the initial quote, through to amendments and final invoice breakdown was superb. The bathroom refurbishment was completed on time and we are thrilled with the result. We would not hesitate recommending Ward Brothers to others.

Complete refurbishment of upstairs shower room which included the removal of all existing fittings and wall tiles and replacement with new fittings, including power shower and retiling. Also replacing cold water tank in the roof space to remedy problem with airlocks. Brian, Mark, Gary and Jamie did a first class job to a high standard, this included lining the walls behind the shower cubicle before tiling to ensure there was no damp. The work was carried out efficiently with the minimum disruption. At the start a protective covering was placed on the hall, stairs and landing carpet and at the end of each day, the area was left tidy. Brian made some professional suggestions regarding the plumbing in the roof and the best position in respect of the various items in the shower room which included re-positioning the basin. I am very pleased with the end result so would definitely use again on any future work.

We wanted a complete bathroom refurbishment, involving a total change of layout and the installation of a shower cubicle and freestanding bath. I needed quite a bit of help and guidance with planning the bathroom, and Brian was endlessly patient and helpful, which I really appreciated. When the work started (on time), I couldn't have been more impressed. Ward Brothers were reliable, their communication was great, they dealt with any unexpected issues which came up, and were very tidy and considerate of our home. All four guys who worked on the bathroom were really nice people to have around - I quite miss them now the work has finished!This company clearly prides itself on its high standards. Our bathroom looks absolutely fantastic and I'm delighted with it. To put it in a nutshell: Ward Brothers are quite simply the best company I've ever had doing work in my home, and I couldn't recommend them highly enough. Thank you so much, Brian, Mark, Jamie and Gary!

Just had Ward Brothers fit a downstairs wet room for us in Epsom. They sorted levelling the flooring, underfloor heating, professional tanking, glass door and amazing tiling for us. It looks great, everything works perfectly and everyone in the family loves it! They were helpful in their suggestions and punctual, tidy and went above and beyond to do the job. They also sorted out various problems with our main bathroom with water running away slowly in the shower, taps incorrectly fitted and a basin fitted too high. Now delighted with the main bathroom. Ward Brothers are a family business and we cannot recommend them more highly, wish I’d found them years ago.

Excellent customer service throughout the whole process from planning our new bathroom, help with purchasing the right goods and keeping us informed throughout. We are so happy with our new bathroom. It looks great and is exactly how we imagined. Can jot recommend enough! Thank you so much Ward Brothers.

We had a complete bathroom refurbishment. undertaken Excellent quality work combined with a seamless, friendly service throughout the project. Works were completed on time and in budget with constructive advice throughout.

I employed Ward Brothers to do a complete refurbishment of my bathroom. They did a fantastic job from start to finish - they really listened to what I wanted and were very reliable with timings and estimates. They also went out of their way to fix some previous work that had been completed poorly. The work has been completed to a very high standard and the new bathroom looks fantastic. I cannot recommend them highly enough!

The work commenced and finished within the agreed schedule and budget. Workers were very efficient, with excellent organisation and time management. Complete refurbishment of the bathroom was finished in two and a half weeks.

Ward Bros. are exceptional. We have had outstanding service from start to finish. We were given sound advice at the planning stage and were well supported through the purchase of equipment. The team of staff who installed our wet room were highly skilled, courteous, punctual and tidy. They kept us well informed throughout every stage of the project. This company deserves its excellent reputation. I would not hesitate to recommend this trader.

Over two years ago we had the Ward Brothers install a wet room, we were so impressed with their quality and friendly service They’ve just installed our new main bathroom. Once booked the installation went very quickly and without a hitch, I am very happy with the end result, everything from the electrics, plumbing, flooring and tiling was installed to a very high standard, they’ve even put a discreet hatch so I can have water shutoff valves installed. I would be happy to use them again but I’m running out of bathrooms!

Have just had my bathroom completely redone by Ward Bros and am absolutely delighted with it. The job was completed to the highest standard and looks fantastic. The guys were great workers punctual, considerate and very skilled. What I particularly liked was how proactive they were in checking back with me on my requirements, the job they were doing and their suggestions - generally better than what was in the plan! I would not hesitate to use them again and to recommend them to others.

Ward Brothers re-fitted and re-tiled our shower room. We found the team to be punctual, reliable, and very careful with our existing furniture and fittings. They did a first class job on the shower room, finished on time and were good value for money. There were a very nice group of people. Highly recommended.

Highly recommended. Very hassle-free process, exceptionally professional service, extremely high quality work. Great suggestions and ideas. End result is a bathroom I absolutely love, without a single issue or problem throughout the installation. Whole experience was a genuine pleasure. No hesitation in recommending.

Fitted a whole new bathroom in a small flat including some remodelling, whole room retiling, and fitting new toilet, bath, shower, basin etc. Solved a dodgy subfloor issue rapidly, which now feels very solid. Punctual conscientious, gave sound advice and finished to a very high standard. This was despite issues including no easy place to store rubbish. The cost was not particularly high, and very good relative to the amount and standard of work achieved.

Terry and his team turned out to be exactly what we were looking for! From the moment we first met Terry he instilled a feeling of confidence. We had a tiny wet room and loo rebuilt and a complete conversion of the old bathroom and store room in the basement. Despite many set backs - such as the floor collapsing in the little loo and discovering that the basement floor was just soil - they achieved what, at times, had seemed impossible. They are not cheap - but who wants shoddy rushed workmanship? You get what you pay for and the Ward Brothers more than surpassed themselves!

Terry and his team installed a wet room in the time quoted as well as within the price quoted. There was only one surprise thrown at them by our house, which they handled quickly and efficiently and without drama. The whole process from end to end was well planned and managed. I used their recommended supplier for fittings allowing them to co-ordinate the deliveries and be on hand to receive them. The respect for my property and time was the thing that impressed me the most. I would happily recommend them.

Terry and his lads fitted two replacement shower doors to a very high standard. They fixed some shoddy building work along the way and discovered a leak which led to re-tiling of a shower cubicle. They were able to prioritise the job and complete it within a week.

Every member of the Ward Brothers team delivered work of exceptional quality. They were punctual conscientious, gave sound advice and were clearly proud of their work. They took all the stress off our shoulders (unlike past tradesmen we have used). We couldn't have asked for a better result.

The Ward brothers have fitted our shower room to a very high standard. Terry and his expert team were very pleasant and professional; fitting a wet room into a tiny awkward space.They kept us informed at every stage and the project went very smoothly, the finish is beyond what we could have imagined. If you want solid and reliable work, these are the people to contact.

Love our new bathroom! Ward Brothers fitted our bathroom to a very high standard, we were kept updated on the various stages of work and advised of any unexpected challenges which were quickly and satisfactorily resolved. Terry and team were extremely professional, courteous and indeed thoughtful. Their experience and expertise shone through in the intricate parts of the job, with beautiful, perfect finishing touches. The whole team worked tidily with minimum disruption to us, were very approachable, polite and respectful to our home. Our bathroom is absolutely perfect, if we ever have to move, it's coming with us! Thank you Ward Brothers.

Terry and his team (each one a pleasure to work with) designed and installed a completely new bathroom for me and I am delighted with the results. Hard working, considerate, organised and professional, they take pride in their work which is of excellent quality and pay great attention to detail and customer service. Everyone involved was pleasant and helpful and Terry went out of his way to track down special fittings to enable me to have a mirror I had only seen before on and American website, creating a unique finish to the room. The entire project was completed on time with the minimum of inconvenience and was a very good experience in every way. Highly recommended.