I asked Mark at Webley Heating to quote as they are a Which? Trusted Trader, and seemed to have a good local reputation. The quotation process was efficient, and the proposed system fully met my requirements. (It was a complicated job involving a change to a condensing boiler and a difficult rerouting for the condensate waste pipe which was not easy to do). The quotation was clear and competitive and inspired confidence, so I had no hesitation in accepting their quote. The whole process was then extremely smooth. The installation team arrived on the agreed day, and the job was completed on time. The installation team were polite and extremely competent and installation went completely as planned. The system worked well from day one with no teething troubles. They are a well established local family business with a good back up team in their office in case there are problems. (I wanted a company I can call on in an emergency in the future). Their installation teams have also worked for them over many years, and they develop their employees from very long service people through to younger 'apprentice' staff who are learning on the job under supervision, whilst also attending appropriate technical courses on day release. I am very pleased to have chosen them to do this work.

I called Webley Heating because Mark had installed the boiler in my house in 2005 - for a previous owner. He did a good job identifying the problems and I accepted his proposal for the repair and maintenance. The job was done the following week and Mark completed the work quickly. Very pleased with the result. Mark is a friendly, knowledgeable expert.

Gas boiler service. Mark Webley, who originally installed my boiler, came to service it. As usual, he was punctual and did a good job quickly and cleanly. There has never been any problem with work he has done for me.

Tricky job as had to do it inside a kitchen cabinet, but the team went into detail answering all my questions and replaced the boiler. Happy to recommend.