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Endorsed by Which? Trusted Traders

West London Gas Limited

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4.8

99 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Experienced, local Gas Safe Registered central heating engineers. Ealing based for over 15 years.
For a fast, efficient, and friendly service with competitive prices in all aspects of gas maintenance, repairs and installations.
All makes and models of boilers serviced repaired and maintained
Recommended by Vaillant, Ideal, Baxi, Potterton and more
Free quotes.
Central heating repair and maintenance.
New Ideal high efficiency boilers installed with up to 10 year guarantees.
Freindly advice on heating efficiency.
'Landlords First' Scheme and certification.
All work fully guaranteed.
Fully insured..

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas fire repair and servicing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
99 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
great job
Customer Service
Quality
Value
very professional company, I did not get any surprise an highly recommend them to anybody looking for such service
Customer in Greater London Posted on 12/05/2022 , work completed 11/05/2022
The trader replied (on 13/05/2022)
Our team at West London Gas thank you for your positive review of our company
Very reliable boiler engineers
Customer Service
Quality
Value
I have used West London Gas to service my boiler for more than a decade and they are excellent. I find them punctual, helpful and polite and very thorough with the servicing
Customer in Greater London Posted on 10/05/2022 , work completed 09/05/2022
The trader replied (on 13/05/2022)
We at West London Gas thankyou for taking the time to post a positive review with regards to your annual servicing
Not up to the task
Customer Service
Quality
Value
I had a heavy column radiator that needed to be fitted in my upstairs master bedroom. My usual go-to heating engineer who had installed my other rads was unavailable so I engaged West London Gas. Sadly they were not capable, and it took three separate visits from them in an attempt to fit the radiator before I went back to my usual heating engineer who installed it professionally without any problems. The West London Gas team were polite and friendly guys but clearly there was an issue with experience and competency. The radiator got fitted crooked, then it was fitted and pulled away from the wall, and so on. They will blame the wall being weak, but my usual engineer was able to work with all of the walls in my house without any issue. I don't like having to leave bad reviews - but the review system is here so customers can share their experience and unfortunately I can't recommend these guys based on mine.
Customer in Greater London Posted on 06/04/2022 , work completed 18/02/2022
The trader replied (on 14/04/2022)
We are really sorry your experience with West London Gas was not to your satisfaction. We are glad you ultimately had the radiator fitted correctly and we came to a satisfactory arrangement. We hope this has not put you off using our services in the future and we get an opportunity to prove we are as good as the many five star reviews we get. Wishing you well.
Excellent Company
Customer Service
Quality
Value
I had my entire central heating system flushed and a new boiler installed by this company. The three men who did it worked incredibly hard over two days and were very thorough. They laid dust sheets in the rooms where they worked on the radiators and cleaned up and removed materials and packaging at the end of each day. They were very friendly and before they left were careful to make sure that I understood the workings of the new boiler. The system hadn't been flushed for at least thirty years, possibly longer and every radiator is now working well. It's great. The other huge positive is the admin. When you ring you get Andrew in person. If he's busy with another call or with one of his team, he calls you back within five or ten minutes. When I first contacted him he sent someone round the next day to diagnose the problem. Once it was diagnosed he ordered the new boiler and I only had to wait a few days for them to come and do the work. He sorted out the warranty and the gas safety certificate and forwarded them to me for my records. An excellent company from every point of view.
Customer in Greater London Posted on 18/03/2022 , work completed 16/03/2022
The trader replied (on 25/03/2022)
Thank you for taking the time to write a very generous review of our overall service. We are particularly pleased we managed to solve the problems you had with the boiler and central heating in an efficient manner and to your satisfaction. We look forward to delivering the same standard of service for you in the future.
Definitely highly recommended
Customer Service
Quality
Value
Very efficiently run organisation which charges fair prices and offers an honest service. There were no unnecessary replacements, and good advice was offered for future action.
Customer in Greater London Posted on 11/02/2022 , work completed 10/02/2022
The trader replied (on 18/02/2022)
Thank you for taking the time to post a review of our service. We are of course pleased you were happy with our service and look forward to delivering the same standards of service for you in the future.
Excellent service and work.
Customer Service
Quality
Value
Needed a new boiler as a matter of urgency, of all the people I contacted for a quote, West London Gas were, by far, the most professional right from the start. Luckily they were able to visit for a quote very quickly, and the same day I received a couple of emailed quote options (note - some companies did not want to do this even when I asked). Speaking with them about the quotes I found him to be very knowledgeable and he answered my questions, and helped me understand the differences in product and warranty etc. Luckily, again, they were able to install the new boiler within a few days of the quote, it was done within the day and everything is now all running perfectly. Frankly the most professional service I have ever received and I can whole-heartedly recommend them. Thank you West London Gas!
Chris in Greater London Posted on 20/01/2022 , work completed 17/01/2022
The trader replied (on 21/01/2022)
Thank you for taking the time to post a review, and sharing your experience of West London Gas' services. We are really pleased you rated us so highly, highlighting the elements of our service we pay particular attention to. We of course look forward to delivering the same standard of service for you in the future.
Repaired Vaillant Gas boiler that had stopped working & undertook service
Customer Service
Quality
Value
Excellent service: immediate, helpful response. Work completed within 2 days. Engineer was professional and helpful.
Maurice in Greater London Posted on 07/12/2021 , work completed 04/12/2021
The trader replied (on 09/12/2021)
Thank you for taking the time to post a review of our service. We are really pleased we managed to diagnose and repair your heating in a timely manner. We look forward to delivering the same for you in the future.
Wish I'd found them years ago!!
Customer Service
Quality
Value
Totally brilliant! Have been looking for a company to look at our faulty coal-effect gas fire for over a year to no avail, but then found this local company who were not only able to do it but came within 3 days! Very efficient, friendly and professional. Thoroughly recommend this company, especially Edgar who was our engineer. Will definitely be using them again and have already "spread the word" around to all my neighbours! Thank you so much #Westlondongas
Customer in Greater London Posted on 02/12/2021 , work completed 02/12/2021
The trader replied (on 03/12/2021)
Thank you for your glowing review of our service and for recommending us! We are so pleased you were happy with our service delivery, and look forward to delivering same for you in the future. At West London Gas we really appreciate feedback, of any kind, so we can continue to improve and monitor elements of our service delivery.
Efficient, honest and fast
Customer Service
Quality
Value
Great experience with West London Gas. Called in the morning as our heating wasn't coming on and I have young children; they were able to send someone to me that afternoon. Edgar was knowledgeable and polite, explaining everything very clearly to me so I understood what work needed to be done. Very happy with the service.
Customer in Greater London Posted on 22/11/2021 , work completed 18/11/2021
The trader replied (on 26/11/2021)
Thank you for taking the time to post a review of our service. We are very pleased to hear you were happy with our service, highlighting the elements of our service delivery we always try and pay particular attention to, particularly keeping you informed every step of the way. We look forward to delivering the same for you in the future.
Superb work
Customer Service
Quality
Value
Last week West London Gas replaced an old floor boiler in my flat with a new combi boiler. I had been putting this off because I didn’t think it was going to be a straightforward job. However, from my very first call to the company and after speaking with Andrew in the office, who gave me advice about boilers, I felt I was going to be in safe hands. I was not wrong. The installation went very smoothly and the agreed schedule and budget was stuck to. The engineers, Peter, Jonathan and their apprentice were very pleasant, helpful and punctual. They were very professional at all times and left my flat very clean and tidy after completing the work. I had a query about the thermostat after the installation and once again Andrew was very helpful and I am confident that the company will happily provide any after care should it be needed. It was a refreshing experience to deal with such a professional company and I can highly recommend West London Gas.
Customer in Greater London Posted on 16/11/2021 , work completed 11/11/2021
The trader replied (on 26/11/2021)
Thank you for taking the time to write such a positive review of our service. We are really please you were happy with our service from the very first contact to the completion of the work and aftersales support. This is something we have been working really hard at, at West London Gas; delivering a complete service, paying attention to every step of the customer journey. We look forward to delivering the same service and high standards of support for you in the future.