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West London Gas Ltd

4.9

118 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Experienced, local Gas Safe Registered central heating engineers. Ealing based for over 15 years.
For a fast, efficient, and friendly service with competitive prices in all aspects of gas maintenance, repairs and installations.
All makes and models of boilers serviced repaired and maintained
Recommended by Vaillant, Ideal, Baxi, Potterton and more
Free quotes.
Central heating repair and maintenance.
New Ideal high efficiency boilers installed with up to 10 year guarantees.
Freindly advice on heating efficiency.
'Landlords First' Scheme and certification.
All work fully guaranteed.
Fully insured..

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas fire repair and servicing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services

Customer reviews

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4.9
118 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Boiler repair and parts relacement
Customer Service
Quality
Value
The boiler was repaired and some parts were replaced. The work was completed according to schedule. The workers were polite, knowledgeable and highly professonial. There was minimum disruption and no mess left behind. Despite the Chiristmas and new year break, the manager Andrew Scrimgeour agreed to undertake the work as soon as possible. The engineer Jonathan knew exactly what was required and completed everything on time. There was excellent communication before, during and after completeion of work. Based on my experience, I strongly recommend West London Gas Ltd.
Customer in Greater London Posted on 07/01/2024 , work completed 03/01/2024
The trader replied (on 02/02/2024)
Thank you for taking the time to post a review and sharing your experience with West London Gas. We are pleased to hear you were happy with our all-around service, communication, and trouble-free process. We of course look forward to delivering the same standard of service for you in the future.
Exceptional service
Customer Service
Quality
Value
Andrew arranged for a repair to our boiler at very short notice despite us not being a client of theirs previously, Jonathan attended as planned and identified a faulty heating pump, explaining and showing me the problem and what was required to resolve it, he replaced it within a few hours and restored the heating and hot water to our house. Later that day another fault occurred with the boiler, not related, it is an old boiler, a call to Andrew late Fri evening quickly identified what the problem was, although he couldn't get anyone to us until Monday, as his staff were all pre-booked, he kept up communication with us via text over the weekend. Monday morning Peter arrived as scheduled and quickly identified the fault, he carried our repairs and left all in working order. I would highly recommend West London gas, very knowledgeable, friendly staff, responsive and communicative, they saved what could a been a very cold Christmas!
Customer in Greater London Posted on 19/12/2023 , work completed 18/12/2023
The trader replied (on 27/12/2023)
Thank you for taking the time to post a positive review of the service you recently received from us. We are pleased to hear all went well in the end, and we look forward to delivering the same standard of service for you in the future!
Good value, professional
Customer Service
Quality
Value
They came to disconnect two large, old gas fires, cut and cap the pipes. Gave advice over phone (about gas fire safety issues) which was useful, came promptly, very pleasant workman who did the job in about 25-30 minutes and also helped move the two heavy fires when the scrap dealer came to take them away, which was much appreciated. The finish was very neat and slightly. Would certainly recommend and will use again.
Customer in Greater London Posted on 11/12/2023 , work completed 04/12/2023
Excellent service
Customer Service
Quality
Value
Our gas hob was leaking. West London Gas provided an excellent service. Replied to my initial email very promptly, made an appointment within a few days, the engineer turned up on time and immediately diagnosed and fixed the hob. He explained the whole procedure clearly. Very, very pleased with their service.
Customer in Greater London Posted on 28/11/2023 , work completed 27/11/2023
The trader replied (on 27/12/2023)
Thank you for your 5-star review of our service. Pleased to hear we ticked the boxes; we look forward to delivering the same for you in the future.
Professional
Customer Service
Quality
Value
Brought in to service two gas fires. One inset, the other a normal large gas fire. Professional from start to finish. Will be using again.
Customer in Greater London Posted on 20/10/2023 , work completed 10/10/2023
The trader replied (on 27/12/2023)
Thank you for taking the time to post a review, We look forward to delivering the same standards of service for you in the future!
Really great boiler service
Customer Service
Quality
Value
I finally decided to service my boiler after some years of installation. I chose this service provider on a friend's recommendation. - Painless to book service via phone call - Kept informed of who was going to attend and timely reminders for when service was due. - On the day tracking service provided to show where the service engineer was - Professional service Friendly, knowledgeable and fast professional work in servicing the boiler. Fingers crossed, trouble free until the next service the following year!
Customer in Greater London Posted on 07/08/2023 , work completed 07/08/2023
The trader replied (on 07/09/2023)
Thank you for posting a review of our service. We are really pleased to hear you were happy with our overall service and professionalism. We are further thrilled you were impressed with the new systems we have in place, keeping our customers informed. At West London Gas we are always trying to innovate and keep ahead of the pack. We look forward to delivering the same standard of service for you in the future, and if by any chance you need us for anything, before next year's service, please give me a call!
Excellent service
Customer Service
Quality
Value
We have been West London Gas Limited customers for a few years, we have done regular maintenance jobs but also replaced the boiler through them and fixed the thermostat. Compared to other suppliers we have tried in the past, West London Gas Limited has always delivered quality work, which lasted for years and did not need fixing, we also appreciate their transparent pricing policy and above all their availability to intervene by phone or in person even at short notice - always in a processional and very courteous manner.
Customer in Greater London Posted on 27/04/2023 , work completed 21/04/2023
The trader replied (on 02/05/2023)
Thank you for taking the time to post a review regarding our service. We are pleased to hear you were happy with our all-around service, highlighting the elements of our service we pay particular attention to. We look forward to delivering the same high service standards to you.
Wonderful service by lovely people
Customer Service
Quality
Value
We have used West London Gas to look after our boiler for years. Most recently, one of their engineers gave the boiler its annual service, but also, in 2019, it was they who installed that same boiler. And, previously, they serviced and occasionally repaired our old boiler. They are always efficient, punctual and lovely to deal with.
Harriett in Greater London Posted on 17/03/2023 , work completed 16/03/2023
The trader replied (on 02/05/2023)
Thank you for posting a 5-star review of our service. We are always pleased to get feedback from our customers, it gives a good feel on our service delivery, where we can improve and where we have got it right! It is good to hear we have maintained our high levels of service to you over the years.
Perfect Service
Customer Service
Quality
Value
Andrew and his team have serviced my boiler for about 10 years. Always reliable , on time and super efficient. Last Wednesday about 9 in the evening I emailed Andrew indicating my boiler pressure was low and just asking for advice on whether it was a problem. He rang at 9 the next day and by 12 o’clock had called in and fixed pressure. I have no idea about technical issues but I give Andrew and the guys one hundred percent trust in what they say and do. This is exemplary service. I I highly recommend this company .
Customer in Greater London Posted on 12/02/2023 , work completed 09/02/2023
The trader replied (on 02/05/2023)
Thank you for your really positive review of our service. Always great to hear from our long-term customers, comforting to know we have maintained our service standards, and in places improved them over the years. We look forward to delivering the same for you in the future.
Attentive, quick response and great high quality work
Customer Service
Quality
Value
I've used West London Gas several times for small jobs I've needed (mainly to service/fix a gas dryer where no one else could help). Sadly the gas dryer parts are no longer available and obsolete. So this time, I needed a gas pipe capped and the gas dryer disconnected. The work was done in 20 mins, with the engineer help remove the dryer and lift the new one in place. The appointment was available within 2 days, the engineer arrived on time and was super helpful, polite and efficient. The site was left tidy and would have them back any time for future work. I have recommended them without any issue for other bigger jobs - which they seem just as happy to do as with smaller jobs.
Charles in Greater London Posted on 09/01/2023 , work completed 06/01/2023
The trader replied (on 19/01/2023)
Lovely to know that the same level of service we pride ourselves on at West London Gas is the same no matter size of the job. I shall share with the team and thank you for the recommendation and custom.