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Endorsed by Which? Trusted Traders

West London Gas Limited

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4.9

94 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Experienced, local Gas Safe Registered central heating engineers. Ealing based for over 15 years.
For a fast, efficient, and friendly service with competitive prices in all aspects of gas maintenance, repairs and installations.
All makes and models of boilers serviced repaired and maintained
Recommended by Vaillant, Ideal, Baxi, Potterton and more
Free quotes.
Central heating repair and maintenance.
New Ideal high efficiency boilers installed with up to 10 year guarantees.
Freindly advice on heating efficiency.
'Landlords First' Scheme and certification.
All work fully guaranteed.
Fully insured..

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas fire repair and servicing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
94 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent service and work.
Customer Service
Quality
Value
Needed a new boiler as a matter of urgency, of all the people I contacted for a quote, West London Gas were, by far, the most professional right from the start. Luckily they were able to visit for a quote very quickly, and the same day I received a couple of emailed quote options (note - some companies did not want to do this even when I asked). Speaking with them about the quotes I found him to be very knowledgeable and he answered my questions, and helped me understand the differences in product and warranty etc. Luckily, again, they were able to install the new boiler within a few days of the quote, it was done within the day and everything is now all running perfectly. Frankly the most professional service I have ever received and I can whole-heartedly recommend them. Thank you West London Gas!
Chris in Greater London Posted on 20/01/2022 , work completed 17/01/2022
The trader replied (on 21/01/2022)
Thank you for taking the time to post a review, and sharing your experience of West London Gas' services. We are really pleased you rated us so highly, highlighting the elements of our service we pay particular attention to. We of course look forward to delivering the same standard of service for you in the future.
Repaired Vaillant Gas boiler that had stopped working & undertook service
Customer Service
Quality
Value
Excellent service: immediate, helpful response. Work completed within 2 days. Engineer was professional and helpful.
Maurice in Greater London Posted on 07/12/2021 , work completed 04/12/2021
The trader replied (on 09/12/2021)
Thank you for taking the time to post a review of our service. We are really pleased we managed to diagnose and repair your heating in a timely manner. We look forward to delivering the same for you in the future.
Wish I'd found them years ago!!
Customer Service
Quality
Value
Totally brilliant! Have been looking for a company to look at our faulty coal-effect gas fire for over a year to no avail, but then found this local company who were not only able to do it but came within 3 days! Very efficient, friendly and professional. Thoroughly recommend this company, especially Edgar who was our engineer. Will definitely be using them again and have already "spread the word" around to all my neighbours! Thank you so much #Westlondongas
Customer in Greater London Posted on 02/12/2021 , work completed 02/12/2021
The trader replied (on 03/12/2021)
Thank you for your glowing review of our service and for recommending us! We are so pleased you were happy with our service delivery, and look forward to delivering same for you in the future. At West London Gas we really appreciate feedback, of any kind, so we can continue to improve and monitor elements of our service delivery.
Efficient, honest and fast
Customer Service
Quality
Value
Great experience with West London Gas. Called in the morning as our heating wasn't coming on and I have young children; they were able to send someone to me that afternoon. Edgar was knowledgeable and polite, explaining everything very clearly to me so I understood what work needed to be done. Very happy with the service.
Customer in Greater London Posted on 22/11/2021 , work completed 18/11/2021
The trader replied (on 26/11/2021)
Thank you for taking the time to post a review of our service. We are very pleased to hear you were happy with our service, highlighting the elements of our service delivery we always try and pay particular attention to, particularly keeping you informed every step of the way. We look forward to delivering the same for you in the future.
Superb work
Customer Service
Quality
Value
Last week West London Gas replaced an old floor boiler in my flat with a new combi boiler. I had been putting this off because I didn’t think it was going to be a straightforward job. However, from my very first call to the company and after speaking with Andrew in the office, who gave me advice about boilers, I felt I was going to be in safe hands. I was not wrong. The installation went very smoothly and the agreed schedule and budget was stuck to. The engineers, Peter, Jonathan and their apprentice were very pleasant, helpful and punctual. They were very professional at all times and left my flat very clean and tidy after completing the work. I had a query about the thermostat after the installation and once again Andrew was very helpful and I am confident that the company will happily provide any after care should it be needed. It was a refreshing experience to deal with such a professional company and I can highly recommend West London Gas.
Customer in Greater London Posted on 16/11/2021 , work completed 11/11/2021
The trader replied (on 26/11/2021)
Thank you for taking the time to write such a positive review of our service. We are really please you were happy with our service from the very first contact to the completion of the work and aftersales support. This is something we have been working really hard at, at West London Gas; delivering a complete service, paying attention to every step of the customer journey. We look forward to delivering the same service and high standards of support for you in the future.
Great Service from West London Gas
Customer Service
Quality
Value
West London Gas are my go-to company for anything to do with gas, heating and servicing. West London Gas fitted a boiler at my previous house and so when I moved I did not hesitate to call them in again. The owner came to my house, provide sensible and helpful advice and then quoted for the new boiler and some other work that was needed. The new boiler works well, the installation went very smoothly and the engineers are always helpful and pleasant. They were very efficient and they cleaned up afterwards and left the house tidy. I recommend them to anyone who asks.
Customer in Greater London Posted on 02/11/2021 , work completed 26/10/2021
The trader replied (on 04/11/2021)
Thank you for taking the time to review our service, we are always interested in getting feedback from our customers, particularly our long-term customers. We are really pleased to hear that we have over the years continued to deliver the same high standard of service, and we look forward to delivering the same for you in the future.
High quality boiler replacement
Customer Service
Quality
Value
Excellent work from Jonathan. Courteous and professional. Arrived on time, clean and tidy installation. Explained controls well.
Paul in Greater London Posted on 10/10/2021 , work completed 05/10/2021
The trader replied (on 11/10/2021)
Thank you for taking the time to post a review of our service. We appreciate your comments. I will be sure to let Jonathan know that his service has been commented on. We look forward to delivering the same standard of service for you in the future.
Excellent service
Customer Service
Quality
Value
We've used West London Gas to service our boiler for years, and always receive polite, professional service, and good advice when requested. Would not hesitate to recommend them.
David in Greater London Posted on 27/09/2021 , work completed 24/09/2021
The trader replied (on 11/10/2021)
Thanks, David, we really appreciate your feedback and 5-star review. We are pleased you highlighted all the elements of our service we pay particular attention to. We look forward to delivering the same for you in the future.
Excellent service, prompt installation of new boiler
Customer Service
Quality
Value
My old boiler failed a day before I had to go into hospital. Although they were very busy, West London Gas came round the day after I was discharged and explained what had gone wrong. They quoted for a repair and, at my request, for a new boiler. They gave a clear explanation of the options. I opted for a new boiler, which they were able to install a couple of days later. The engineer, Jonathan, was polite and efficient. He kept me informed of progress and gave a helpful demonstration of the controls. I am delighted to have hot water again and very happy with the service from this company.
Judith in Greater London Posted on 22/08/2021 , work completed 18/08/2021
The trader replied (on 27/08/2021)
Thank you Judith for taking the time to share your experience of our service. We are really pleased to hear you were satisfied with the service and advice we offered. We are also really happy that we could resolve your boiler issue in a timely manner. At West London Gas we also pride ourselves in our aftersales service, so any problems or advice please feel free to call us. We look forward to delivering the same standard of service for you in the future.
Very happy with the service and staff
Customer Service
Quality
Value
We called and booked on the phone. The staff booked us in promptly at a suitable time. The contractors were on time, prompt and polite. Would 100% recommend
Arron in Greater London Posted on 12/07/2021 , work completed 02/07/2021
The trader replied (on 14/07/2021)
Thank you for taking the time to share your experience of West London Gas Ltd's service. We are really pleased to hear that you were happy with our service from start to finish, highlighting the elements of our overall service we pay particular attention to. We look forward to delivering the same standard of service for you in the future.