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Endorsed by Which? Trusted Traders

West Norfolk Glass Ltd -Independent Network Installer

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46 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 08:00–13:00
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Independent Network have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Independent Network direct.


West Norfolk Glass have been trading from more than 50 years and our business has developed alongside the evolution of the double-glazing industry. We now provide a wide range of high-quality glazing products for customers across East Anglia.
We are based in Kings Lynn and we're a family run organisation and a trusted installer of the highest quality VEKA uPVC windows, doors and conservatories.

For your peace of mind, our installations come with Independent Network's 10-year insurance backed guarantee.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

  • Double glazing

  • Doors

  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits
  • Building construction contractors

    • Porches
    • Canopy
  • Garage door repairs and installation

  • More Services

    • windows
    • window

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

46 reviews
Customer Service
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Customer Service
We have used West Norfolk Glass before and have always found them to be very helpful and professional. We did request the same installer (Richard) who had carried out our previous work as we have always had a good working relationship with him. He arrived, as arranged, together with two other colleagues, they completed the work to a very high standard. One piece of glass had arrived incorrectly cut but this was reported immediately and duly arrived and was fitted in a couple of days. This did not trouble us at all as a temporary panel was fixed until the correct panel arrived. We think that the work was carried out in an extremely professional manner and we would not hesitate to recommend West Norfolk Glass to others.
Ron in Norfolk Posted on 07/09/2020 , work completed 04/09/2020
Great service, great company
Customer Service
We had all new windows & doors which was completed in a timely fashion. The quality of the windows & the service we received was second to none. Everything was thoroughly cleaned after the workmen had finished, you wouldn’t have even known they had been. A special thank you to Dean & Ryan for all their work. Highly recommend.
Customer in Norfolk Posted on 02/09/2020 , work completed 28/08/2020
Customer Service
Extremely happy with the work which was carried out efficiently and everything was explained clearly as work progressed.I would definitely recommend this company and the the excellent service and workmanship.
Dorothy Posted on 21/07/2020 , work completed 13/07/2020
New Front Door beautifully intalled
Customer Service
West Norfolk Glass Ltd has a most useful door design tool on its website so we were able to create the appearance of the door of our choice without any fuss or time constraint. When the salesman arrived he was very helpful and confirmed the design and materials chosen were suitable for our installation after explaining the pros and cons of what was available. He calculated the final price and left a detailed copy of the order. This was followed a few days later by a brief visit from a surveyor who confirmed all the measurements. A date for the installation was set but this had to be postponed due to Covid-19 restrictions. As soon as the restrictions were lifted and work resumed a new date was agreed. A polite team of two fitters arrived on time and very efficiently removed the old door and frame allowing me to retrieve the brass furniture. As the new door was being completed we compared the old doorknob with the new one and decided to fit the reclaimed and polished one. This change was accepted and managed without any fuss, the new knob being returned with the fitters. All together a very efficient, good quality service that could not be faulted at any stage.
Peter - Customer in Norfolk Posted on 10/07/2020 , work completed 22/06/2020
No fuss/ no mess
Customer Service
Excellent service tradesmen carried out works with very little fuss and no mess. Excellent quality products.
Customer in Norfolk Posted on 28/02/2020 , work completed 16/12/2019
Very efficient.
Customer Service
The estimate for the work was done in a very efficient manor, nothing was ever a problem. The work team arrived early and were very helpful and polite. The work was carried very quickly and left the place spotless. Yes, I would recommend the company to anyone.
Customer in Norfolk Posted on 16/01/2020 , work completed 14/01/2020
Installation of door and window
Customer Service
Contact with this firm was easy and they were extremely helpful in helping us decide on the products to be used. Communication was quick and informative and kept us fully advised during the whole process. The team who carried out the work were polite, helpful and kept us advised of their progress whilst on site. The site was kept tidy and was cleaned on their leaving. Thoroughly recommend anyone to use this firm.
Customer in Norfolk Posted on 25/12/2019 , work completed 20/12/2019