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Endorsed by Which? Trusted Traders

West Norfolk Glass Ltd

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5.0

46 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:30
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 08:00–13:00
  • Sunday - Closed

About

West Norfolk Glass have been trading from more than 50 years and our business has developed alongside the evolution of the double-glazing industry. We now provide a wide range of high-quality glazing products for customers across East Anglia.
We are based in Kings Lynn and we're a family run organisation and a trusted installer of the highest quality VEKA uPVC windows, doors and conservatories.

For your peace of mind, our installations come with Independent Network's 10-year insurance backed guarantee.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

  • Double glazing

  • Doors

  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits
  • Building construction contractors

    • Porches
    • Canopy
  • Garage door repairs and installation

  • More Services

    • windows
    • window

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
46 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Window fitting
Customer Service
Quality
Value
Helpful firm from start to finish. Fitted 11 windows on schedule and at a competitive price. The fitters were courteous, tidy and did an excellent job.
Customer in Norfolk Posted on 16/03/2022 , work completed 01/10/2021
Patio doors and stable door.
Customer Service
Quality
Value
I researched online for a local company - I needed a new front door and patio doors. Salesman, Richard, is extremely personable and most importantly, knowledgeable. He guided me through what was most appropriate for the replacement doors and made useful suggestions. The works were carried out on time and within budget. Aftercare was good too. I had a couple of issues but these were addressed in a timely manner. All in all I would, and have, recommended West Norfolk Glass Ltd to friends and family.
Kate in Norfolk Posted on 08/03/2022 , work completed 07/03/2022
Replacement of some existing windows
Customer Service
Quality
Value
This is the first time we have dealt with West Norfolk Glass and have been from beginning to end. From the salesman to the fitters we have been extremely pleased.
Customer in Norfolk Posted on 11/01/2022 , work completed 05/01/2022
Outstanding service and quality materials
Customer Service
Quality
Value
We have previously used West Norfolk Glass to replace windows and external doors in part of our house and on this occasion, it was to replace the final window. On both occasions, it was an outstanding service and the quality of the workmanship and materials used is of a high standard. The communication was good and the fitters arrived on time. Having experienced a minor issue with the door hinges becoming marked after 2 years of use, they were replaced free of charge very soon after contacting the company. A good reliable company and value for money. They have a showroom where you can view the products and they offer good evidence-based advice. We would recommend them to any of our family and friends.
Customer in Norfolk Posted on 08/01/2022 , work completed 04/01/2022
Excellent service
Customer Service
Quality
Value
I had all eight windows in my house replaced, the representative was polite and knowledgeable and gave me all the information I needed to make an informed choice without any pressure. The fitters arrived on time and were friendly and very efficient, leaving everything clean and tidy, I am extremely happy with my windows and glad I used West Norfolk Glass, I would highly recommend them to anyone.
Customer in Norfolk Posted on 29/12/2021 , work completed 06/12/2021
Excellent workmanship
Customer Service
Quality
Value
Seamless from sale to installation. The salesman was extremely knowledgeable, professional and friendly. He had time to help with any query or change of mind. The installers arrived exactly on time; they were very considerate of our property and furniture. Their work is exemplary; nothing was too much trouble. A demonstration was given in respect of the doors and windows before they left.
Kate in Norfolk Posted on 17/12/2021 , work completed 17/12/2021
Excellent service from start to finish
Customer Service
Quality
Value
Every member of the team, from reception, sales, and survey, through to fitting and aftercare, has been pleasant, friendly and helpful. We had all our windows and doors replaced and the result is better than we could have hoped for. The good quality units have eliminated the draughts which made the house uncomfortable in bad weather. The fitters were excellent, being polite, informative, tidy, hardworking, and taking pains to be as unobtrusive as possible. There was an unexpected problem getting the largest unit into the back garden, caused by the full water butts in our narrow path. After much head scratching, and some trial and error, the problem was solved to everyone’s satisfaction. A neighbour, who is a retired builder, said “I see you’ve got the good guys in.” He was right.
Customer in Norfolk Posted on 03/12/2021 , work completed 12/11/2021
Without a hitch
Customer Service
Quality
Value
My wife and I moved into a new bungalow on 11th August 2021, having previously obtained the approval of the builder to add a conservatory. The groundwork was completed in a week and the conservatory erected in 3 days, exactly on the dates (September 20th to 24th and October 4th to 6th respectively) given at the time of the order (17th June). The whole process from start to finish was very smooth with help and patience throughout bearing in mind two dimensional amendments we requested We would have no hesitation in recommending West Norfolk Glass.
Customer in Norfolk Posted on 04/11/2021 , work completed 08/10/2021
Great work
Customer Service
Quality
Value
This is the second time we have used West Norfolk Glass and have found them to be very professional. Everything was completed on time and left very clean and tidy.
Customer in Norfolk Posted on 14/10/2021 , work completed 29/09/2021
Good product, good tradesmen installing it
Customer Service
Quality
Value
3rd order I have placed with West Norfolk Glass in 5 years: 4 "Evolution" windows. A great product but only as good as its installation. Some hiccups this time but mainly due to nationwide shortage of materials and the huge increase in demand for home improvements. Installation completed to my total satisfaction and at a very reasonable contract price. No hesitation in recommending this company and would definitely use again.
Robert in Norfolk Posted on 29/09/2021 , work completed 21/09/2021