West Norfolk Glass Ltd

The quality of materials and workmanship was excellent and the whole process of measuring, quotation and fitting of our windows was very easy and efficient. All the staff were extremely friendly, courteous and professional, and took great pride in their work, so I would have no hesitation in recommending West Norfolk Glass Ltd. to other prospective customers.

We have used West Norfolk Glass for work in the past so were aware of their attention to detail and standard of work. They arrived on time and completed the work in the time they said it would take. Their employees were courteous and efficient taking care on delicate services when replacing the guttering in those areas. They did not leave any mess behind and left the area clan and tidy. Highly recommended.

The design of the porch was tricky and I was impressed with their attention to detail. The installation was professionally carried out and the team even suggested a minor but important cosmetic change to the design which has markedly improved the exterior look of the porch. The installation itself did not go according to plan as several minor fittings were incorrect and a side double-glazed glass panel had got broken in transit. This did not faze the installers who merely made up and secured in place a temporary single glazed panel which did not inconvenience us at all. The new panel and correct fittings were delivered 2 weeks later and installed satisfactorily and quickly. We are very very pleased with the quality and overall look of the porch.

We have used this company previously to do some repairs. When we decided to replace the doors and windows we obtained 3 quotes. West Norfolk Glass was the one we chose between 2. The other company we discounted quoted nearly £25000 to do the same job!!! From the initial call, representative coming round, surveyor and fitting teams have all been very polite and professional. Installation dates were agreed and fitters arrived on time. From start to finish of the installation, the fitters did their job professionally and with good humour. We are very pleased of the job that has been done and we would definitely recommend them.

West Norfolk Glass replaced all the glazing and roof to one conservatory and replaced an old polycarbonate roof to a second conservatory room. They were very professional and helpful, from the initial quote to the final installation. Installation started on the day quoted and was completed with the time period estimated. The installation team was excellent, always keeping us informed on what they were doing and programming the work so as to cause the least disruption. We are very pleased with the result and would not hesitate to recommend them.

I chose West Norfolk Glass Ltd because I had used them before and was completely satisfied with their attention to detail. Our recent full replacement windows and door purchase went without problems and was completed in accordance with the agreed cost and programme.

Company arrived on date given, the two installers were very polite and removed my old front door. New double door installation was very smooth and professional, completed in one day, area was left clean and tidy. Communication was excellent. There was a small issue a couple of days after the installation, however, this was rectified straight away.

Our installer's were the best despite a protracted installation due to pandemic restrictions. They were professional, tidy and very helpful. We have no hesitation in recommending WNG to friends and neighbours and have in fact done so.

Two separate 'small' fittings this year - toilet window and front door/frame. [Total windows and side door refit some years ago] Excellently done. Thank you!

We have used West Norfolk Glass before and have always found them to be very helpful and professional. We did request the same installer (Richard) who had carried out our previous work as we have always had a good working relationship with him. He arrived, as arranged, together with two other colleagues, they completed the work to a very high standard. One piece of glass had arrived incorrectly cut but this was reported immediately and duly arrived and was fitted in a couple of days. This did not trouble us at all as a temporary panel was fixed until the correct panel arrived. We think that the work was carried out in an extremely professional manner and we would not hesitate to recommend West Norfolk Glass to others.

We had all new windows & doors which was completed in a timely fashion. The quality of the windows & the service we received was second to none. Everything was thoroughly cleaned after the workmen had finished, you wouldn’t have even known they had been. A special thank you to Dean & Ryan for all their work. Highly recommend.

Extremely happy with the work which was carried out efficiently and everything was explained clearly as work progressed.I would definitely recommend this company and the the excellent service and workmanship.

West Norfolk Glass Ltd has a most useful door design tool on its website so we were able to create the appearance of the door of our choice without any fuss or time constraint. When the salesman arrived he was very helpful and confirmed the design and materials chosen were suitable for our installation after explaining the pros and cons of what was available. He calculated the final price and left a detailed copy of the order. This was followed a few days later by a brief visit from a surveyor who confirmed all the measurements. A date for the installation was set but this had to be postponed due to Covid-19 restrictions. As soon as the restrictions were lifted and work resumed a new date was agreed. A polite team of two fitters arrived on time and very efficiently removed the old door and frame allowing me to retrieve the brass furniture. As the new door was being completed we compared the old doorknob with the new one and decided to fit the reclaimed and polished one. This change was accepted and managed without any fuss, the new knob being returned with the fitters. All together a very efficient, good quality service that could not be faulted at any stage.

Excellent service tradesmen carried out works with very little fuss and no mess. Excellent quality products.

The estimate for the work was done in a very efficient manor, nothing was ever a problem. The work team arrived early and were very helpful and polite. The work was carried very quickly and left the place spotless. Yes, I would recommend the company to anyone.

Contact with this firm was easy and they were extremely helpful in helping us decide on the products to be used. Communication was quick and informative and kept us fully advised during the whole process. The team who carried out the work were polite, helpful and kept us advised of their progress whilst on site. The site was kept tidy and was cleaned on their leaving. Thoroughly recommend anyone to use this firm.