Endorsed by Which?

Willis-West Plumbing & Heating Ltd

5.0

66 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Willis West Plumbing & Heating LTD
A small local business with over a decade of knowledge and expertise required to ensure that you receive nothing but the best service.
Mark has built the company reputation through safe and professional workmanship and high customer satisfaction. He strives on being loyal, committed and presently available on the job.

What keeps this small business a success is word of mouth which is reflected in the 5 star reviews over 3 platforms including; Which, Checkatrade and Yell.

Willis West Plumbing & Heating specialise in full central heating systems, general plumbing and maintenance and repairs of all gas appliances. After becoming a Worcester Bosch Accredited Installer, Willis West are able to offer the market leading boilers and accessories at the best price with long warranties as peace of mind.

For more information or to obtain a free, no obligation quote, please contact Mark and I will be glad to help.

What we do

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Boiler installation
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

    • Gas Fires

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
66 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Boiler and Gas Service and Quote for Improvement of System
Customer Service
Quality
Value
I contacted Marc following a 5 star recommendation by Which. His first visit was to service the boiler and gas fire. He and his assistant arrived as planned and carried out the services competently and cleanly. (His later invoice matched his quote.) We discussed current problems with uneven heating of the radiators, frequent need for bleeding and problems with the header tank. I have accepted his quote for the planned work and look forward to working with him again.
Customer in East Dunbartonshire Council Posted on 01/10/2024 , work completed 24/09/2024
Wish all tradesmen were as good and reliable.
Customer Service
Quality
Value
Mark Willis installed our Worcester Bosch boiler several years ago and we were so grateful to have found him. He has been back regularly to service the boiler. This time, his colleague, Michael, did the service and we were equally pleased. He was quiet but friendly and just got on with the job efficiently. There was no mess or disruption. Perfect.
Customer in Glasgow City Posted on 15/08/2024 , work completed 14/08/2024
Honest and reliable
Customer Service
Quality
Value
Mark services our boiler every year and is very reliable and does an excellent job. He even sends a reminder. We can definitely recommend him.
Customer in East Dunbartonshire Council Posted on 23/05/2024 , work completed 23/05/2024
Boiler replacement
Customer Service
Quality
Value
We were more than delighted with the service we received. Willis-West took full account of our needs and went far beyond the minimum to respond to them. The engineers were most punctual, most tidy and clearly were very expert in what they were undertaking. Various historical issues arose in the process of installation (our house is quite old) but they were addressed most professionally and with full consultation with us. I can fully recommend Willis-West without any reservation.
Customer in East Dunbartonshire Council Posted on 30/11/2023 , work completed 30/11/2023
Excellent service
Customer Service
Quality
Value
Mark’s responsiveness and communication were excellent. Arrived on time, quickly assessed the problem with our boiler and resolved it - something a number of other engineers, including from Scottish Gas, had failed to do. We are more than happy to continue to use his services and recommend him to others.
Customer in Stirling Posted on 12/11/2023 , work completed 09/11/2023
The trader replied (on 18/11/2023)
Thanks a lot for your positive review and so glad I could offer a solution to your ongoing problem. A pleasure to help and look forward to future work for you both. Thanks Mark
Totally satisfactory job delivered in a professional and friendly manner.
Customer Service
Quality
Value
Mark was asked to service our gas boiler and investigate the control system which had stopped working properly. He clearly communicated the issues he found and worked through a properly costed and commercial solution to them. He never overpromised and always turned up when he said he would - the live tracking of his arrival time was extremely helpful. Boots off at the front door was a good first impression and was a sign of how tidy he left things. I would have no hesitation in recommending Mark and will use him again.
Customer in Glasgow City Posted on 04/08/2023 , work completed 31/07/2023
Great work great communication
Customer Service
Quality
Value
Great communication before the job, excellent timekeeping and a really well done, very tricky job. Mark was very respectful and explained everything well before proceeding either the sort. The kitchen was left immaculate. 5 Stars!
Customer in Glasgow City Posted on 07/06/2023 , work completed 07/06/2023
Excellent work by professionals
Customer Service
Quality
Value
Mark and apprentice Michael carried out work on our central heating system This included a cleanse of the system, installing a magnetic filter and replacing a radiator Both had excellent communication, were punctual, respectful and professional. Mark was very patient and communicated with me before and after the job. Will certainly use this company in the future and would not hesitate to recommend to anyone.
Customer in East Dunbartonshire Council Posted on 26/05/2023 , work completed 23/05/2023
The trader replied (on 02/06/2023)
Hi, Thanks for your great review and glad we could help with your central heating issues. It was a pleasure to work for you and look forward to seeing you for the next job. Thanks again. Mark
Quick, friendly and efficient service
Customer Service
Quality
Value
This is the annual service to our central heating boiler which Willis West fitted in 2017 and has serviced each year since. As usual a prompt reminder and flexible appointment. A punctual, friendly and efficient operation. Excellent.
Jim in East Dunbartonshire Council Posted on 15/03/2023 , work completed 15/03/2023
excellent service
Customer Service
Quality
Value
I’ve found Mark of Willis West Plumbing & Heating to be someone you can rely on. He responds to phone and email messages in good time and does what he says he’s going to. He’s been very helpful with issues I’ve had in my property, willing to find a fix to trickier problems. Other tradesmen I’d spoken to were reluctant to take on a piece of work I needed done but Mark was able to come up with a solution and carry it out. Doing the job, he kept in mind the end result I was hoping to achieve and did this while keeping disruption to a minimum. The job required other tradesmen and Mark organised this too. I’ve been very happy with the support I’ve received from Mark and would continue to look to him in future.
Customer in Glasgow City Posted on 19/09/2022 , work completed 17/08/2022