We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies as per our policy which also explains how to change your preferences.

Endorsed by

Which

?

Trusted Traders

Willis-West Plumbing & Heating Ltd

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb image

5.0

13 Reviews

About

Willis West Ltd are proud to welcome the newest division of the company in Willis West Plumbing & Heating Ltd. The gas safe registered company incorporated in 2011 specialise in full central heating systems along with all gas appliances. We offer advice on the most effective heating solution for your home from a combination boiler to full unvented heating systems.

We aim to heat your home the most effective and efficient way possible. Not only will we strive to keep your initial installation costs down but by recommending band A efficiency boilers we give you the opportunity to keep your running costs to a minimum. This advice can be supported by the energy efficiency qualification held by our engineers.

What we do

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

Customer reviews

Reviews summary

5.0
13 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Recommended
Customer Service
Quality
Value
Mark serviced my boiler and added a filling loop to it, replaced my bathroom sink waste plug and fitted my parents' home with a new shower door.
Cara Tosh, .14/06/2018
Excellent gas boiler check and service
Customer Service
Quality
Value
Mark was very helpful and did a great job fixing a minor issue with our boiler and carrying out a service. He was friendly and on time, would thoroughly recommend Mark.
Beattie24/03/2018
Highly recommended
Customer Service
Quality
Value
We had to have our previous boiler replaced in October last year. We’d had a few other quotes, but felt that the quote we received from Willis West was very clear and honest in terms of what we did and didn’t need. Following the quote, the communication was good and Mark managed to fit us in before his holiday. Mark and Kenny were both very polite, taking their shoes off while in the house and making sure to thoroughly clean up as they were working. After the boiler was installed, Mark took time talking me through the controls etc and offered to return in an evening if the radiators needed bled. We’re very happy with the Worcester Bosch boiler, we’ve had no problems in the 5 months or so since it was fitted. We will definitely be having Willis West back again to perform the annual service.
Graham14/03/2018
Highly recommended
Customer Service
Quality
Value
When we needed a new boiler, Mark came highly recommended from a friend and didn't disappoint. He was was easy to contact, happy to walk us through all the options our flat could accommodate, gave us a great price and did a fantastic job on the installation. A pleasure to work with, and highly recommended.
icchalmers07/03/2018
Highly Recommend
Customer Service
Quality
Value
I came across Mark and his firm via Which? Trusted Traders and in my opinion all of the complimentary reviews that he has received are well deserved. Mark was quick to make an appointment to deal with a problem with my central heating boiler. His work was carried out in a prompt and very professional manner. He is a very pleasant character who explains clearly what requires to be done. He is a tidy worker and even takes his shoes off indoors! I have no hesitation in recommending him to any potential customer.
David Gardiner31/10/2017
Annual service of CH boiler and gas fire
Customer Service
Quality
Value
Mark has been servicing our appliances for some years now, as well as undertaking a major repair on a previous occasion. He keeps us right as to when a service is required and appears promptly and gets on with the jobs in hand, making no mess and working very efficiently. He's always pleasant and able to explain any issues that might crop up (none this time, I'm glad to say!). I'm very happy to recommend Mark for regular servicing and any CH boiler repairs.
Cameron Sellars18/09/2017
Highly Recommend
Customer Service
Quality
Value
I am very happy with the work carried out by Mark Willis of Willis-West and the excellent customer service provided. He sets his standards high and works hard to achieve these. He is friendly, helpful, punctual, explains things clearly and is keen to know that his customers are happy. What more could be asked for? There were a number of problems, including an old boiler which was "kettling". By clearing out the radiators of sludge, the central heating system is working again. He fitted a filter to help prevent this from happening again. Thank you very much indeed, Mark. I like that he was giving a trainee a positive opportunity to learn, providing him with clear explanations and checking in with him, so that both were confident in the work. The trainee appreciated the opportunities to learn and was setting himself high standards too. I would highly recommend Mark Willis, without hesitation.
Linda D11/09/2017
Highly recommend
Customer Service
Quality
Value
Mark has installed boilers for me and my brother and my parents. In total he has installed 3 new boilers in different accommodations for my family and we are all delighted with his work. Not only that but he keeps in touch on an annual basis to service the properties and is always only a phone call away if we have any problems.
Which? Trusted Traders Consumer24/03/2017
Highly recommended
Customer Service
Quality
Value
I first used Willis West for a boiler installation in 2012, and have since gone back to them every time I have needed plumbing or gas safety work. Mark's work has always been reliable and to a high standard, He knows his stuff, his prices are reasonable, and i would always trust him to do a great job. I wouldn't have any hesitation in recommending him.
Which? Trusted Traders Consumer14/03/2017
Excellent central heating care from Willis-West Plumbing
Customer Service
Quality
Value
Mark from Willis-West has now undertaken 2 annual services of our CHB and a gas fire. Most recently he attended promptly when a fault in the CHB developed, correctly diagnosed the problem and proceeded to make a successful repair. He has also advised on gas appliance safety with the result that we have fitted a CO alarm. On all occasions we have been very impressed with Mark's workmanship and professionalism.
Which? Trusted Traders Consumer09/03/2017