/
Find a trader
Endorsed by Which?

Window Advice Centre Limited

4.8

22 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Window Advice Centre was founded in 1981 to provide assistance to consumers in line with recommendations of the Office of Fair Trading.

Window Advice Centre's services are available to the general public without charge or obligation.

Our independent experts provide impartial reliable advice to help with product and contractor selection.

The advice covers all aspects of statutory obligation and technical matters such as differences in product lifespan, thermal performance, weather resistance, noise reduction, security, aesthetics and cost.

Client's requirements are set out in a tender document containing detailed technical specifications and scale drawings covering all aspects of the proposed work and the manner of its undertaking.

Contractors' costs are then obtained on a directly comparable basis allowing selection of the most competitive offer.

All work is inspected on completion to ensure it is free of defect prior to payment.

Approved work is covered by 10 year guarantee insurance.

What we do

  • Double glazing

  • Doors

  • Glaziers

  • More Services

    • pvc and timber windows
    • pvc and grp composite doors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
22 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Recommended

Recommended

by 95% of customers
Sort by
Peace of mind!
Customer Service
Quality
Value
The replacement window market is full of pitfalls and unscrupulous salesmen with the usual high pressure sales techniques of “Sign-up today!” After suffering from 2 or 3 of the usual high street names, I chanced upon WAC on the Which website. I particularly liked WAC’s business model of impartial advice, discussing/agreeing the best solution for me, preparing a comprehensive enquiry document and then obtaining separate competitive quotations from known contractors. They then oversee the installation works and carry out a final inspection. The end result is great. I didn’t know old stained glass could be incorporated within double glazed units. It’s a bonus to have kept this feature of our house. Ask for Ken Hislop –he has forgotten more than you or I will ever know about windows and double glazing. I will use WAC again.
RIWilkie Posted on 05/10/2015 , work completed 05/10/2015
Recommended
Which? Local Review
Customer Service
Quality
Value
This is an excellent service which is free at the point of use. The consultant is extremely knowledgeable about the type of windows allowed under planning regulations. He explains what is possible and arranges 8 or so estimates from installation companies on the Centre's list of approved companies. When the work is done the consultant checks that the proper materials have been used and that the work is up to standard before final payment is made. The deposit paid and the company's guarantee are both covered by the Centre's insurance policy.
bongo Posted on 02/02/2010 , work completed 02/02/2010
Recommended
Which? Local Review
Customer Service
Quality
Value
Needed double glazing windows and new porch to our mid-terrace bungalow. I put our needs in the hands of W.A.C. who arrange a meeting with an independent consultant who discusses ou needs and options. Tenders for the job are sent out, returns discussed with the consultant and final decision (s) made. No pressure, no commitment at any point until contract is signed. Whole process was reassuring, highly efficient and excellent value for money, including a 10 yr. Policy of Insurance underwriting the installing company's guarantee. Consultant is available at every stage of process.
MACINALLY Posted on 29/08/2009 , work completed 29/08/2009
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.