Good windows but workmanship a bit sloppy.
I had a mix of casement and sash windows installed. While the windows themselves were of good quality, much of the work on the sash windows was a bit sloppy. Some of the architraves that were installed went flush to the window sill, while others had a gap between the architrave and the sill. Several cracks emerged on the plaster during the work and some plaster fell off. The bits of plaster I asked them to repair was done in an incredibly shoddy fashion, that I didn't ask them to repair other bits. They primed the architrave and sills, but again, in a sloppy way so the paint went onto my walls. I wouldn't mind these issues, but they were one of the more expensive quotes I received so I expected better quality workmanship.
Customer in Greater London
Posted on 13/04/2025
, work completed 29/10/2024
Highly Recommended
The Window Clinic has done two separate works for me this year, installing a huge patio door and replacing 4 windows and a door in my porch. The process was excellent for both from start to finish. Graham is straightforward, helpful and informative when estimating, the price is reasonable and the standard of the firm’s work very high. The doors and windows were taken out and replaced quickly, smoothly and with the minimum of fuss. I am delighted with both patio door and the porch work. The house seems warmer because of both. Although the old items were double glazed the modern ones seem better and the sealing to finish the work by The Window Clinic seems more effective. I will happily return for future work should it be needed
Customer in Greater London
Posted on 08/11/2021
, work completed 06/11/2021
Recommended
Very happy
I sought a number of quotes to replace 4 windows, soffit and guttering on the front of our house. Window clinic were mid priced but quick to respond and were helpful when they did. All the Ts&Cs were fair and the specification very clear. The product is good, the guys installing were considerate, it was completed on the expected date and overall I am very happy with their level of service and would recommend them.
Gareth, Wimbledon
Posted on 23/05/2020
, work completed 19/05/2020
Recommended
New uPVC windows
The Window Clinic replaced two uPVC windows for us. Great communication throughout. Great windows, workmanship and reasonably priced. Very polite and professional installers. Thank you.
Customer in Greater London
Posted on 12/05/2019
, work completed 10/05/2019
Recommended
Excellent service
Was so glad to use window clinic Graham who came down and quoted us a straightforward honest price, with no rubbish, like other companies with hiked prices and silly 25-50% discounts Replaced 7 windows of ours and took 3 days very professional and clean and very competitive prices Have recommended to 2 neighbours which they did use
Razzyy
Posted on 20/09/2018
, work completed 20/09/2018
Recommended
High quality workmanship
The Window Clinic was recommended to us by friends who live in the area. We then had five windows replaced in our terrace. The Window Clinic did a really fabulous job and we're most impressed by the wooden Victorian-style surrounds and sills which TWC also gave one coat of white paint. There was hardly any dust or dirt, the job was smooth and very quick (2 days for 5 windows). Very happy and will use them again.
Peter KB
Posted on 09/03/2018
, work completed 09/03/2018
Recommended
Absolutely fabulous
I was hesitant about going with a small firm but after reading reviews on Which? TT I called the Window Clinic. How glad I am that I did. I and others who have seen the windows have commented on what a fabulous job was done and taken the Window Clinics number. I am extremely happy. The team and Ian were great and both knowledgeable and professional. I did start out looking with the major players but at the end of the day I just wanted a price; no beating around the bush. This is what I got with Ian. I can assure you won't be disappointed. For me as a single lady this was a considered purchase and of course I was concerned because you are never quite sure no matter what firm you go with. However I am pleased I chose The Window Clinic and took time to do some more research and found a company right in my doorstep that have done a superb job. I had six windows and a back door. I would highly recommend The Window Clinic. Many thanks Ian and team a great job done!
Lorain Laffan
Posted on 28/08/2017
, work completed 28/08/2017
Recommended
Happy Customer
We had 8 windows and a back door replaced this month, Feb 2017, in our son's top floor flat. Everything went smoothly from start to finish and the work was completed quickly and efficiently. We only had to wait a couple of weeks for installation which may have been because of the time of year. Graham's relaxed style and many years of experience gave us confidence in his company from the outset. The product was good and the windows fitted by a team who were respectful and made sure our furniture and flooring were protected. The quote was competitive and it was a bonus to find that the windows could be fitted on an upper flat from the inside without costly scaffolding adding to the bill. If you are looking to replace your windows I would definitely recommend you obtain a quote from Window Clinic.
KWH053
Posted on 06/02/2017
, work completed 06/02/2017
Recommended
Which? Local Review
Had a lounge window onto the garden turned into a UPVC glass door. Called their number and an appointment was made there and then. Graham arrived promptly, was very knowledgeable and gave excellent advice at the quote stage, as well as a competitive quote. The work was done within a day and very professionally, leaving the house clean and tidy. We???re very happy with the door, would use them again and have recommended them to others looking to have similar work done. The whole team have been lovely to deal with.
DA32
Posted on 20/07/2016
, work completed 20/07/2016
Recommended
Great company, great service
We have now used the Window Clinic twice. They have replaced our conservatory front door and installed new sash windows four us, all to a very high standard, and given us amazing service levels. The team are fabulous and I can't recommend them highly enough.
griggs79
Posted on 09/07/2016
, work completed 09/07/2016
Recommended
Fantastic results
This company change all 11 windows in 3 days. They were all vey nice and protected everything before starting any of their work. Extremely professionals. We rencommend 100% to anyone who needs windows replacements!
Which? Trusted Traders Consumer
Posted on 03/05/2016
, work completed 03/05/2016
Recommended
D Grace of Streatham
After reading the good reviews on Which? Local we chose the Window Clinic to install three double-glazed windows in January and are very pleased with the results. The team of fitters did an excellent job and left the place spotless. The windows look really good. We would definitely recommend the Window Clinic.
2010-08-24 21:07:28.29
Posted on 04/02/2016
, work completed 04/02/2016
Recommended
A great job at a great price
The window clinic replaced 7 windows at my property last week. The windows themselves are great quality and to come home and find the windows fitted to an excellent standard of finishing, and the added bonus of roller blinds, curtains, and even shutters refitted was a very pleasant surprise. They even painted the internal woodwork !!
harrin
Posted on 23/06/2015
, work completed 23/06/2015
Recommended
Which? Local Review
The team from the Window Clinic recently replaced a large French door in our house. Their estimate was competitive, the work done very cleanly and efficiently and it looks great! It was a pleasure doing business with this company.
rscurfield
Posted on 10/11/2014
, work completed 10/11/2014
Recommended
Ian Smith of Shirley
I contacted The Window Clinic after reading the reviews on this site and I was not disappointed. Graham Higgins is a pleasure to deal with. He really knows what he is talking about and has a "can do" approach to any particular requirements. There is no hard sell and no silly opening prices just a fair "take it or leave it" quote. The team work extremely hard and courteously with a minimum of mess or disruption to decoration. You'll be very hard pushed to find a better firm.
2011-07-31 22:04:10.183
Posted on 17/06/2014
, work completed 17/06/2014
Recommended
Which? Local Review
The new windows and doors look great. Graham and his team are top professionals. The job was done swiftly, to a very high standard and they left the house very clean afterwards. A pleasure having them here we highly recommend them.
Piranha1
Posted on 12/05/2014
, work completed 12/05/2014
Recommended
Which? Local Review
I followed Which suggestion by getting 3 quotes all from companies in Local Which and was shocked at the difference in quotes. Windows Clinic was the cheapest, and because of how much cheaper, I kept checking up on them. They always replied very quickly back and I can say everything they said they would do, they did. I would certainly use them again.
sisterd
Posted on 13/04/2014
, work completed 13/04/2014
Recommended
Which? Local Review
Window Clinic were simply a pleasure to deal with when we searched for a trader to install double glazing at our property. One could not ask for a more honest and professional service from this company. After receiving several wild estimates for full double glazing and doors, Graham came round and provided us with good practical advice. He also provided us with the best estimate for the job, minus the hard sale we had from the competition. Delivery was on time as promised and Graham and Michael fitted all our windows and doors in three days. The finish is stunning and we are very pleased with the results. If you are after quality double glazing at an honest price, Window Clinic should be your next stop!
Believing
Posted on 25/06/2013
, work completed 25/06/2013
Recommended
Which? Local Review
After researching on Which? Local, contacting a number of companies and getting quotes from each, we chose The Window Clinic to fit 4 windows and a door to our ground floor flat. It turned out to be an inspired choice as the fitting team were excellent, working hard and leaving the place spotless at the end of each day (it took 2 days to fit everything). We are very happy with the finished product and would happily recommend The Window Clinic to anyone looking for replacement windows.
ayedarg
Posted on 18/04/2013
, work completed 18/04/2013
Recommended
Which? Local Review
After what felt like months of research, seeing the national double glazing companies (Everest and Anglian) for quotes and being disappointed by their sales tactics and exorbitant costs, I decided to try a local double glazing company. Graham at Window Clinic came to quote, was very knowledgeable, not pushy and didn't give me any sales spiel. The cost was very reasonable and he was happy to give me contact details of past customers for references. The fitters that came were very clean, and my fear of the flat being left in a mess were completely unfounded. The fitting took 2 days, both days I's stay for the first hour but then leave them to it as I was getting in the way. They were trustworthy so I didn't have any concerns about leaving them alone in my flat. I'm very pleased with the result and wish I'd done this years ago. There is one outstanding issue which I'm confident will be resolved - one of the units /panels was cracked so a replacement had to be ordered (taking another 6 weeks unfortunately). However the window is water tight so it's not too much of a problem. Overall I'd definitely recommend Window Clinic. For info I had 7 windows replaced over 2 days, aluminium frame (silver) and I live in a first floor flat.
ysolomon
Posted on 07/10/2012
, work completed 07/10/2012
Recommended
Which? Local Review
Excellent service and Graham is very professional. Received quote very promptly and I found them to be a very reliable firm and we are very pleased with the new windows. Highly recommend this firm. Katie H
catherine0859
Posted on 21/09/2012
, work completed 21/09/2012
Recommended
Which? Local Review
We spent a long time looking for someone that woudl be confident in replacing our unusual shape front window, and a balcony door. Graham turned up to give us a quote. He was knowledgable and very easy to deal with. He even helped us out with a few problems we were having on a different window (that we aren't replacing yet). Due to the unusual shape of our front window, our order took a few weeks, which was to be expected. The office was easy to speak to and kept us in the loop. On the day of fitting, all went smoothly. Fitters turned up on time and were efficient. Our windows look great and we were very happy with the quote we were given, very reasonable. I would have no hesitations recommending this company. I will be using them again in future.
Randled
Posted on 29/08/2012
, work completed 29/08/2012
Recommended
Which? Local Review
This firm fitted four double-glazed windows and back door for me and I have no hesitation in recommending their service. The very reasonable quotation was provided promptly, the work was carried out on the agreed date with the minimum of disruption and the units are of excellent quality, appearance and function. As a bonus, my place was left spotless. Gold medals all round!
Jane of Norbury
Posted on 20/08/2012
, work completed 20/08/2012
Recommended
Which? Local Review
I had the whole flat done by them, windows and doors. Great job, good price. Very honest, they pointed out a tiny flaw in one window unit and had it replaced. They have also popped in promptly and without charge to make a few minor adjustments that were necessary. Lovely to meet competent, honest and friendly tradespeople!
Generic
Posted on 27/06/2012
, work completed 27/06/2012
Recommended
Which? Local Review
Highly recommend this company. They installed new sash windows (uvpc) and also built wooden surround which we are really pleased with. They arrived on time, worked really hard and were very tidy. Also they got hold of another type of fitting for us with a different finish. No fuss and good value. I cannot wait to get them back to replace the other windows.
jend
Posted on 11/06/2012
, work completed 11/06/2012
Recommended