Window Repair Centre Limited

We have had jobs done by this company before and as usual, the new job was finished in a professional manner. Both men were very friendly and courteous. Can highly recommend.

I have used The Window Repair Centre many times now and the service once again was excellent. Times and dates given for the initial survey and for the repair adhered to.

I contacted window repair service for a quote on 7 sealed units that had blown. Within the hour I was contacted to arrange a convenient day and time for someone to come round. He was a lovely guy who quoted us for what we wanted and didn’t try to do a hard sell on anything else. He was then followed by an engineer and a date was set for the work. We were kept in the loop from start to finish, all the staff we dealt with were brilliant! The price was very good and so was the workmanship so we will be going back to them for a new front door. I’m so glad I found this company and would recommend them!

I needed a new hinge on a window that was letting in a draft. I received excellent customer service from start to finish with exemplary workmanship and communication. No messing around with price, they quote from a catalogue not the top of their heads, which I was very impressed with. Would not hesitate to use this company again or recommend them.

We have used this company on several occasions and have always found them very professional in the lead up to the work being done followed up by first class workmanship. Will not hesitate to have them again in the future.

The initial meeting with the sales person was most valuable, and some good ideas were exchanged. On the day of installation the fitters arrived on time, the work was done efficiently with no fuss and with attention to detail which gave an excellent finish. 10/10 -- everything done "as on the tin"!

Our bathroom window lock broke; which on inspection was caused by the misalignment of the hinges; when the window was first installed. They recommended changing the hinges and fitting a new window lock which was carried out. After fitting the hinges; and the new window lock we were very satisfied with the work carried out.

This was a really great company to deal with. Price was good/competitive. A guy came to price up, a deposit was required. They turned up to do the work on the agreed day. The guys were pleasant and jovial, speedy and knowledgeable. I can highly recommend.

We used this company on the recommendation of a friend/neighbour who was satisfied with them. We found all their staff to be friendly and helpful. They did a good job in replacing misted up double glazing in outer doors and conservatory windows. Also a house window which had once been an external window, prior to the conservatory being installed. These were all measured and made to size. All carried out on the date as agreed, efficiently and cheerfully. If we need to we will use them again.

Approachable assessor, surveyor and installers. All pleasant to work with. Installation was quick and clean with the minimum of fuss. My only, small, complaint is that they arrived early and we weren't ready for them! So 9.9/10 for me.

Cannot.rate them too highly and no hesitation in recommending. New Composite Door and replaced misted windows.

Great job done replacing misty panes on our old, wooden bay window. Quick, friendly efficient service from Initial inquiry and survey to completed job. Thanks all, particularly Jamie, Chris and Cameron.

The best company for price and customer service. Jamie was efficient, friendly and accommodating. Would recommend.

Outstanding service from Chris and Cameron. They repaired a door and several windows replacing glass, fixing the opening mechanism and fitting new rubber gasket seals. They were very knowledgeable and friendly. No job was too small. We are very pleased with the service provided and we will certainly have them back again.

I have used Window Repair Centre previously when they created a special double-glazed window incorporating a cat-flap in a pair of patio doors. The service then was excellent, as was the product. They have kept in touch with me since then. No more than one call a year asking if the doors were still good and asking whether I was considering any other work. No pressure, just a friendly one-off call once a year. That's good service. So, when I did move some eleven years later and needed some windows, guess who I called? They visited promptly, listened to what I wanted, advised the best course of action and I ordered. Friendly, professional and trusted. The windows (including a special sized one in the lounge) were all fitted neatly, with no problems and with minimal hassle. Great price too. All in all, an excellent company to use. Highly recommended. So much so that I am now in the process of getting some additional windows fitted at the rear of the property. I have no hesitation recommending the work and services of the Window Repair Centre.

Our fourteen-year-old front door had gone out of adjustment and would not close properly, so we rang the Window Repair Centre in Cheadle to arrange for it to be repaired. It was arranged that an inspector would come round first to assess the problem, and he turned up right on time as planned, decided what needed putting right, and told us how much it would cost. We then received an appointment for a fitter to call, just six days later, and he too turned up punctually, and soon had the door adjusted and back in order. We were very satisfied with the service we received and would have no hesitation in using this firm again.

We have dealt with this company several times and always found them very easy to deal with. This time we needed three windows replaced. We first received a quote which we agreed then we had a guy who measured the windows and finally we had them fitted. All this was done within ten days and to our satisfaction. Appointments were made to suit us and were prompt. Their actual fitting took about twenty minutes and the old windows were taken away and everything was left as expected. We are very pleased with this company and would recommend them.

The team replaced my full height living room window, bricked up the bottom half and fitted a lovely new window. At every point, from quoting to completion, they were helpful and polite. I was left with absolutely no mess to clean up and I'm really pleased with the finished job. I will definitely be using the company again.

I've used this Company a number of times before and they've always provided good price and service. I agreed the details and price when the salesman came round and then confirmed it about 2 weeks later during the surveyor visit. The fitter arrived at the time and date agreed and took about 2 hours to remove the old frame and fit the new one. He made sure the new frame was fully sealed and took away all of the old frame. He made sure I was happy with his work before he left. I also had a call from the Company afterwards to make sure I was Happy

From getting a quote to final fit everything went smoothly and to plan. Contact and correspondence of when everything would be carried out was also adhered too. The final fit was carried out on time and workmanship from fitting to tidying up was second to none. Would fully recommend this company whether it’s just a small or large job. Top people to work with.

From first contact to completion of work excellent, cannot be faulted, any problems are resolved at once. I first started as a customer in 2007 and annually need replacement of one or two windows or locks. Very satisfied and happy to recommend this business.

New patio doors & 2 windows were replaced. Everything was very efficient, from Rep to Surveyor & to the fitting, which was completed in a day & to a high standard. Would use them again.

Job done satisfactorily. Approachable from initial call to completion. Quick response from initial enquiry. Have used before and will use again.

We had two windows replaced, one a large plain double-glazed unit and the other a smaller ornamental window. They were replaced on schedule by two very polite men and we were very happy with the ornamental window design being exactly correct but found a small fault in the glass of the larger window. We contacted the shop and they immediately arranged a replacement, which was installed 10 days later free-of-charge, again by the same polite men who took great care in not bringing in any dirt or rainwater on their boots. Helpful advice was also provided in the best/easiest way to clean the many windows in our conservatory, which was much appreciated. This is a company whose service we would recommend very highly indeed!

I had my upstairs bedroom windows, new front door and lounge windows replaced. I also had the underneath of my lounge window bricked up (previously plastic paneled) and pebble dashed to match the rest of the front elevation of my house, Internal plastering and the list goes on. All was achieved in super quick time and all to the highest standards. The correspondence throughout with Carl, was outstanding. His attention to detail when offering options and explanations was second to none and he has the patience of a saint. I highly recommend 'The Window Repair Centre', you will not find a similar company that is better, trust me I have used them before on a patio door installation. They are simply the best.

The agent called around when he said he would. Very pleasant, not at all pushy. I chose what I wanted and he priced it up. Knowledgeable about product differences and applications. Just had a new door and surround fitted by two very proficient lads who left everywhere very clean. I had a problem locking the door so called for assistance, my agent came out and showed me again how the door locks engaged and how to work the mechanism again. Can’t fault the service or the pricing. All very efficient. I would use them for any other work I need doing.

Cannot praise the Window Repair Company enough. From the initial enquiry, the service was excellent and seamless. We had a smart glass conservatory roof installed along with replacement window panes and new guttering and facia boards. The quotation was great value for money considering the scale of work. The installers were excellent and did a very thorough and professional job. All the work was done in a day and a half despite appalling weather conditions. Highly delighted with the finished job.

Bought a door 6 years ago off this company and was having issues ,thought I would give them a call as it was surprisingly still under guarantee, explained the problem and they came out the same day due to a cancellation and sorted the door out in 10minutes fabulous service . Thank you

Everyone we had contact with was polite, professional and efficient. The job was completed when they said it would be and the young man who fitted the door was great - he even sorted out a small problem with a door handle while he was here. I would highly recommend this company.

Very pleased with two employees that installed our new conservatory roof today. They were very efficient and friendly. They were professional in their work. Very pleased with how the job was completed.

First Class service from start to finish. Very happy with the new set of bifold doors fitted last week by The Window Repair Centre. Fitters arrived on time and completed the job with no mess and no hazzle. A fine example of how a company should conduct itself.

Worked hard and promptly. Only slight problem was one piece of glass did not fit but this was swiftly remedied. Overall very pleased with the result.

We have recently had both our porch and back door replaced, having previously had the conservatory rebuilt by Window Repair Centre, including installation of an Ecotherm roof. In both instances the work was efficiently carried out and to an excellent quality. Work was carried out on the agreed dates, queries were answered promptly, and the fitters and other staff we met were always courteous and friendly.

Work carried out in a clean and timely manner at price quoted. Pleasant and polite fitters. Would use this company again.

Difficult to criticise given the speed of the process, product value and execution which were all at the top end of my expectations. The finishing by the fitters was excellent. I did have a couple of technical questions which could only be answered by the surveyor (who comes round after the deposit is paid) - but the sales guy agreed that the deposit was refundable if the surveyor couldn't give a positive response to my questions - so, in the end, there's no reason to not give a 5 star review. There was also a snag with one of the windows during the installation - these things happen - but a new unit was ordered, delivered and installed before the installation was planned to complete which was very impressive. This business has a can-do attitude. Windows look great.

Clean and tidy work. Excellent window fiters. Highly recommended. I would defintely use the again ***

I've used the Windows Repair Centre several times and they are the company I turn to whenever I need a repair of this kind. The most recent job was to replace my patio door. The old one had been fitted by the previous owner of my house many years ago and the seal had failed, leading to drafts when the wind was cold. The Windows Repair Centre handled it well: the surveyor came out and gave me a good price ( I did compare it to be sure!) and their fitters were on time and did a good job.

I contacted the Window Repair Centre to check/repair a uPVC window that wasn't closing properly. The issue was discussed and potential fault (and means to rectify) identified - expectation it was a problem with the hinge (this proved to be correct). I was contacted to arrange date and suitable time for fitter to arrive (a two hour time slot offered as the repair was expected to be relatively quick). Fitter (Chris) arrived on time. Very polite. Explained what he was going to do - then did it. No fuss. The repair has sorted the problem we were having with the window. I'll very happily use this company again.

From estimate to fitting took ony two and a half weeks. There was no hard sell just friendly and helpful information and explanations. Every one we had contact with, estimator, surveyor, office staff and fitters had the same cheerful helpful and friendly approach to their work. The company is a model of good value and excellent service.

I always use Window repair as I know I get a good price, a good job, all the staff are really helpful. They don't t use any hard-sell techniques which some other local companies use. The finished work is also top-notch. I recommend them to everyone.

Very good experience, friendly and competative. Windows fitted quickly and efficiently. The fitters were pleasant and cleaned up after they had finished.

Needed to have 3 blown windows replaced. Arranged for a gentleman to come and give us a quote. Arrived at the agreed time, measured the windows and gave us a fixed price quote. So far wonderful. Then a date was given to me for a surveyor to come out - that was fine but all he did was to measure the windows again. Why? Double work? Date proposed for the glazier to come and fit the new windows. Arrived as scheduled. Very polite, charming person. Windows fitted and away he went. Later that day one of the external aesthetic cross members dropped off. Phoned the company who were very apologetic and said that they would let me know when someone could come and fix it. Later that evening, another external aesthetic cross member dropped off so phoned the company the next morning. Again full of apologies and then two glaziers came and fixed them back on. Job done - or so I thought. The weekend came and one of the internal aesthetic cross members dropped off. Reported to the company on Monday and this morning, 29th, this was refitted. Hopefully, that is the end of the problems. Nothing major happened but it was just frustrating that these issues happened. Would I use them again? Yes, I would.

In 2017 this company installed new windows and a back door at my property. I was delighted with the both the products and the service. My house not only looks nicer but has also been a lot warmer since these were installed. Recently the multipoint lock mechanism on my back door failed, such that I was unable to lock it. I called the Window Repair Centre, who were extremely apologetic and helpful, and sent an engineer out the same day to look at it. It wasn't possible to fix the mechanism that day, as a part needed to be ordered (the part is not kept in stock as they so rarely fail), but the engineer made the door secure so that nobody could get in overnight. The next day he came back with the new part and fixed it. Although it's unfortunate that the part failed, the aftersales service from this company was second to none. People can buy from this company with confidence that in the unlikely event that anything does go wrong, it will be sorted out in a polite, professional and timely manner.

Very pleased with the installation. Completed with the minimum of fuss. The work is to a high standard and the tradesmen are efficient and pleasant

Over the past few years we have had condensation in different windows around our house. Every time we have called them the service has been excellent. From quotation to survey and installation of the replacement the staff have been polite, smart and considerate. They did not object when we delayed a job during the Covid lockdown and are still wearing masks while in the house now.

They came out to look at the window at the scheduled time and quickly assessed what was needed The gentleman who came out was very polite and knowledgeable. We agreed a price and an approximate date for the work. An appointment was scheduled and 2 young men arrived at the specified time and expertly removed the old window and fitted the new one. These 2 men were also very polite and a real credit to the company. Extremely pleased!

We had several double glazed units that needed replacing. The initial survey was done as arranged and quote provided immediately, next steps were explained in full at the time. Everything ran as scheduled with the exact measurements done as stated and then the completed units fitted quickly once they were ready. They look good and just hope they last for many years.

We have used the Window Repair Centre Cheadle a number of times and yesterday they replaced a sealed unit in a window. They turned up on time and did a great job quickly and safely. Very respectful. We were contacted with dates and times superbly. Will be using again.

This is the 2nd time we have used Windows Repair Cheadle Staffs, the first time we had hinges replaced and the 2nd time a new double glazed unit, great lads both times did a brilliant job and they were so pleasant, would recommend this company.

I am really delighted with my new back door and 4 sealed units. The work was done very professionally by 2 pleasant guys. I would definitely use them again if needed.

I rang the window repair centre in Alsager on the 19th of February and asked about a new back door, I arranged for it to be measured on the 22nd February. I received a phone call later that day with a schedule and budget. The door was fitted on the 27th February. It is fantastic. The work was carried out in a very professional way other than a new door been in the place of my old one you would not know anything had been done. The young man was very polite considerate and very tidy. I would recommend this company to anyone.

Have used this company on many occasions.we had six sealed units which needed replacing. came out gave us a quote we were happy with. took just over two weeks from start to finish all the guys that came into my home were professional and very pleasant great job well done to all many thanks.

Our new windows have just been fitted and were literally finished five hours ago. We could not believe how hard the fitters worked, finishing the job in just two days. The quality of workmanship is exceptional. We cannot praise the fitters highly enough having done a superb job. We are also extremely impressed with the quality of the windows.