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Endorsed by Which?
Windowfix Limited
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Highly reliable, cost-effective double glazing repair specialists since 2002. We are based in Ashford (Surrey) & cover Surrey, West London, Berkshire and Hampshire.
If you have a problem with a window, door or conservatory we are here to help. Our highly skilled specialists can often carry out repairs on the spot.
Our services include: -
- Replace misted-up & broken glass units
- Window locks, hinges & handles
- Door lock replacement
- Fire escape & child restrictor hinges to windows
- Front, back & French door servicing & re-alignment
- Pet flaps fitted
- Patio doors (wheels & tracks)
- Velux window glass units
Our Locksmiths services include: -
- Jammed lock repairs
- Door lock repairs & installations
- Key duplication – most keys can be cut on-site
- Security upgrades
- uPVC locks & mechanisms
If there is something that is not listed above, please call us, we are available to give you helpful advice.
What we do
Glaziers
- Double glazing repair
- UPVC Windows
- Replacement window services and repairs
- Double glazed units
- Triple Glazing
- Velux windows
- Aluminium Windows
Locksmiths
- Comprehensive locksmith service
- UPVC lock specialists
Doors
- Composite doors
- UPVC doors
- Aluminium doors
- French doors
- Front door
- Patio doors
- Door repairs
Double glazing
- Double glazing repairs
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
95 reviews
Recommended
Recommended
by 99% of customers
Sort by
Good honest tradesperson
Customer Service
Quality
Value
I contacted Matt via his website page and he called me very promptly . I needed some glass to be replaced in a window that had been smashed by tenants . He came within the agreed time frame and measured up and then gave me a date of when he would call again to let me know when the glass was ready to be fitted . Matt is very personable as well as knowledgable . It’s clear to see he has been in this industry for a while as he knows his stuff ! Thanks Matt for your professionalism!
Customer in Berkshire
, work completed
Recommended
Great experience
Customer Service
Quality
Value
Provided prompt quote and then performed repairs to a good standard and on schedule. The team seemed very knowledgeable and were able to adjust our aluminium doors so that they now open and close smoothly. Would certainly recommend.
Customer in Greater London
, work completed
Recommended
Honest, competent and friendly locksmith
Customer Service
Quality
Value
Contacted Matt re a key that had broken off in the lock of a tilt and turn window. He recognised the problem straightaway and quoted me for a job that would have involved replacing both locks (as sourcing the original ones would have been problematic following the liquidation of the manufacturer). Matt turned up within the time window agreed and, having initially thought he wouldn't be able to replace the locks after all, proceeded to try to remove the broken piece of key from the lock. Thankfully, he managed to do this and the whole job proved to be less time-consuming and costly as a result. Warmly recommended - we would definitely use Matt again.
Customer in Surrey
, work completed
Recommended
Good work, good communication
Customer Service
Quality
Value
Good, clean work. Responded promptly to initial enquiry regarding the work and an estimate. Arrived as agreed to assess the work and was clear regarding timescales and cost. On the day of the work similarly arrived within communicated time and efficiently and cleanly carried out the work. All good, would happily use again and would happily recommend to others.
Customer in Berkshire
, work completed
Recommended
Window repairs
Customer Service
Quality
Value
I have used Windofix now twice this time to replace two handles and one double glazing window which has blown. I cannot rate the services high enough. Excellent communication, explains everything in laymans language, punctual, clean, and a good price. No job is too small, I will use again without any hesitation when required
Customer in Hampshire
, work completed
Recommended
Excellent work and friendly service
Customer Service
Quality
Value
I have been extremely impressed at the service provided by Windowfix from first contact with the company to the actual fitting of the replacement double glazing units. The quotation was clear and fair for the work required. Matthew the owner was professional, polite and friendly and respectful of our property. The units fitted were high quality and matched the originals. All in all an excellent service ! Would definitely use Windowfix again.
Customer in Surrey
, work completed
Recommended
Fantastic Repair to Front Door
Customer Service
Quality
Value
I contacted Matt after finding him through an internet search and reading his positive reviews. We had a problem with a badly installed composite front door (not by him I hasten to add) and I didn’t trust the installation company to resolve it. Matt attended a few days after contacting him and diagnosed the problem which was poor overall fitting and overwinding of the hinge adjustments. He gave a fair quote and explained it would take a few weeks for the parts to arrive. He attended today and has made a first class job of rectifying our door. Matt is very knowledgeable and clearly passionate about his work. His communication was excellent, always responding to calls etc. I can’t fault anything and would use him again at a drop of a hat and recommend him to family and friends. Well done all round.
Customer in Surrey
, work completed
Recommended
A very professional job - very happy
Customer Service
Quality
Value
We needed several "blown" double glazed windows replaced on a house we are refurbishing to rent out. Most of the blown panes were of 1st generation double glazing and it was proving difficult to find someone who could do the job. Windowfix came to the rescue! Matthew Long clearly explained all the options and provided a quotation at the time of the inspection visit. The new panes were installed on the agreed date and I'm really impressed with the end result. This was much cheaper than scrapping the whole windows and installing completely new units. I'd definitely use WindowFix again.
Customer in Greater London
, work completed
Recommended
An entirely satisfactory job
Customer Service
Quality
Value
Bathroom window had broken mechanism and would not close. A prompt response to my initial phone call followed in good time by visit on 7 November when problem clearly explained to me and written estimate agreed. Repair carried out on 22 November quickly and efficiently and completed work shown and explained. Completely clean and tidy. All communication with Matt clear, friendly and straightforward. No time wasted but nothing rushed. A happy experience.
Customer in Greater London
, work completed
Recommended
Highly recommend
Customer Service
Quality
Value
Mathew is brilliant. He replaced a unit in our downstairs cloakroom which had a cat flap installed. Super clean job and looks great. Takes great pride in his work at a reasonable cost. Lovely chap too. Will definitely use him again.
Customer in Greater London
, work completed
Recommended