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Endorsed by Which?
Windowfix Limited
Opening Hours
Today -
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Highly reliable, cost-effective double glazing repair specialists since 2002. We are based in Ashford (Surrey) & cover Surrey, West London, Berkshire and Hampshire.
If you have a problem with a window, door or conservatory we are here to help. Our highly skilled specialists can often carry out repairs on the spot.
Our services include: -
- Replace misted-up & broken glass units
- Window locks, hinges & handles
- Door lock replacement
- Fire escape & child restrictor hinges to windows
- Front, back & French door servicing & re-alignment
- Pet flaps fitted
- Patio doors (wheels & tracks)
- Velux window glass units
Our Locksmiths services include: -
- Jammed lock repairs
- Door lock repairs & installations
- Key duplication – most keys can be cut on-site
- Security upgrades
- uPVC locks & mechanisms
If there is something that is not listed above, please call us, we are available to give you helpful advice.
What we do
Glaziers
- Double glazing repair
- UPVC Windows
- Replacement window services and repairs
- Double glazed units
- Triple Glazing
- Velux windows
- Aluminium Windows
Locksmiths
- Comprehensive locksmith service
- UPVC lock specialists
Doors
- Composite doors
- UPVC doors
- Aluminium doors
- French doors
- Front door
- Patio doors
- Door repairs
Double glazing
- Double glazing repairs
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
102 reviews
Recommended
Recommended
by 99% of customers
Sort by
Can definitely recommend
Customer Service
Quality
Value
Matthew and Mike came this morning, exactly as arranged, and replaced a door screen, fixed the closure of the door and of a window. Excellent work! Very tidy, nice, quiet and friendly. I will definitely use them again!!
Customer in Greater London
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Another double glazed unit replaced by Matthew and great service again. First class from survey and quote to completion of work, always fully informed. Would definitely recommend Windowfix Ltd. with Matthew.
Colin in Surrey
, work completed
Recommended
Repair window that wouldn’t close properly.
Customer Service
Quality
Value
On time, carried out job that needed to be completed. No fuss, no mess, no issues. Well done Matthew.
Gill in Surrey
, work completed
Recommended
Great experience - our windows open again without needing to do a full replacement
Customer Service
Quality
Value
This was a super experience. Matt is very competent, friendly and professional and was able to save us from having to replace the windows. Our windows had got into a bad state and we couldn't open them anymore. Now they open smoothly! Would 100% recommend.
Customer in West Berkshire
, work completed
Recommended
Friendly, skillful work and good value replacement window unit
Customer Service
Quality
Value
Matthew from Windowfix arrived on time as arranged to fit a replacement double glazed unit and some new window handles. He was very friendly and worked quickly and skilfully. He left the work area clean and tidy. We are very pleased with the work and will not hesitate to use this company again.
Jeffrey in Greater London
, work completed
Recommended
Very satisfied customer
Customer Service
Quality
Value
Matthew quoted me for repair of door and window locks, advised me very fairly on work that did and work that didn't need to be done. I was very impressed with his knowledge, being more involved than I thought. The quote was very fair. He arrived when he said he would, mask insitu... Very pleasant, friendly man, who explained what he was doing and why. Tidied up afterwards. I am so pleased with the end result. I will definitely use Matthew again, and definitely recommend him.
Elaine in Surrey
, work completed
Recommended
Friendly and efficient
Customer Service
Quality
Value
Windowfix fitted new units in one of my window frames. The work was done very quick and at a good price too. Would definitely recommend.
Nicola in Surrey
, work completed
Recommended
Glazing unit replacement
Customer Service
Quality
Value
Windowfix Ltd replaced two double glazed units in our patio doors. Work was carried out professionally and to a very high standard. Matthew was a very friendly man and we felt that the price we paid was good value for money. The work was also carried out quickly. We will certainly use Windowfix Ltd in the future and would recommend them highly.
Kathleen in Surrey
, work completed
Recommended
Always reliable and knowledgeable, expert in all things windows
Customer Service
Quality
Value
I was opening the window when I heard a mysterious grinding noise and knew instantly that all was not well. Sure enough the mechanism had failed and the window was stuck closed just as we headed into the summer months. Thankfully the first person I thought of in that moment was Matthew at Windowfix and as expected, he was able to salvage the situation with no fuss - got the window open, replaced the broken mechanism, asked after the cats and left everything in a better state than when he arrived. 100% recommend for all window issues.
Charlie in Surrey
, work completed
Recommended
Excellent company
Customer Service
Quality
Value
Matt came this morning to replace our blown double glazing panes. He arrived bang on the time he said he would, was masked up, worked quickly and efficiently, cleaned the new panes inside and out, left no mess and still found the time to have a chat with me. Lovely, trustworthy, reliable man I’ve used his company several times before and I recommend it wholeheartedly.
Customer in Surrey
, work completed
Recommended
Great service and job!
Customer Service
Quality
Value
Having used Windowfix for some minor works in our previous property, I contacted Matt for quotes on 2 separate jobs; door adjustments, new lock case and cylinder to front door, plus replacement panes for blown windows at my mum's house. We went ahead with both quotes and the jobs were completed to a very high standard. Matt worked within all current Covid guidelines, is exceptionally knowledgeable and his service is brilliant. I have absolutely no hesitation in recommending him to anyone. Thank you!
Lisa in Slough
, work completed
Recommended
Professional
Customer Service
Quality
Value
Matt gave a quote basically for fixing locks where doors had dropped and hinges were not fitted properly by previous builders. He kept me up to date with his arrival time and provided a very professional service. Even down to the clothes he was wearing. Neat and tidy! Very knowledgeable and knew what he was doing. Would definitely recommend.
Customer in Surrey
, work completed
Recommended
So refreshing in our throw away society to find this kind of service
Customer Service
Quality
Value
We moved from an Edwardian house to something much newer and one important feature was the double glazing throughout and the promise of better heat and sound insulation. Although warmer than our old home we were disappointed to discover that even though we had a detailed survey much of the double glazing was ill-fitting and draughty. We are so fortunate to have found Matthew with his knowledgeable approach. His depth of knowledge and expertise in being able to make the kind of adjustments and improvements to all the problem areas in our windows and bi-fold doors. We are very grateful for this fantastic punctual and friendly service.
Customer in Greater London
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Really delighted with replaced glass in double glazing units. Job was carried out really quickly and efficiently, at a very fair price. Would definitely recommend and use again.
Customer in Greater London
, work completed
Recommended
window glass replaced
Customer Service
Quality
Value
I was provided with an excellent service; job was done quickly, within the time frame given and all done with a friendly smile :)
Customer in Greater London
, work completed
Recommended
Repair : replaced custom shape window
Customer Service
Quality
Value
Matthew was very polite, professional and tidy. I have used Windowfix before for a minor repair. This time the seal had blown in an arched window in a conservatory. Matthew measured up, ordered and replaced it. He was honest about the likely waiting time (as a non-standard shape this had to be custom made, and the manufacturer's staffing was affected by the pandemic), always turned up within the time frame stated and took careful measures to reduce Covid transmission risk (the replacement occurred during a lockdown). I will happily use him again.
Customer in Surrey
, work completed
Recommended
Excellent work by a deservedly popular repair man
Customer Service
Quality
Value
We were delighted to discover Matt after several abortive attempts to find someone to repair our windows. He is evidently very busy, and deservedly so, as it took several weeks before he could come to give us a quote. He explained that the window frame was faulty and although the new hinges improved things we would never entirely lose the draught. He replaced the locks on another set of windows, which now means we have five sets of different window keys! He also gave us some advice on fixing the trim on our French windows. He was pleasant, efficient, clean and tidy. We thought he was a little expensive, but at least the problems have been fixed as far as possible.
Customer in Surrey
, work completed
Recommended
Thoroughly rcommended
Customer Service
Quality
Value
He came on the day and time he said he would to give an estimate and likewise to fit the windows. He was polite, worked quickly and cleaned up after he finished. Very efficient. I thoroughly recommend this company.
Customer in Surrey
, work completed
Recommended
Multiple use
Customer Service
Quality
Value
We have used Windowfix several times over the last 3 or 4 years and don't need to look further. Prompt and efficient work to a reasonable budget on all occasions. Pleasant to deal with and have in the house. On the first occasion they were able to repair a door lock which the manufacturers claimed couldn't be done when offering us a complete new double unit and frame!
Customer in Greater London
, work completed
Recommended
Window repair
Customer Service
Quality
Value
Successful repair of large double glazed window. Easy to book. Inspected and quoted the job. Ordered a new glass. Fitted on time.
Customer in Surrey
, work completed
Recommended
Great job done
Customer Service
Quality
Value
Had three windows replaced. Very pleased with the work, great friendly service no mess and very quick. Would highly recommend. Don’t think you’ll get a better service elsewhere.
Customer in Bracknell Forest
, work completed
Recommended
Great Services and Product
Customer Service
Quality
Value
Great speedy reponse to my enquiry. guys arrived to do the work this morning and were very polite, quick, clean and fast. Great Job done. Thanks
Customer in Surrey
, work completed
Recommended
Great, friendly service
Customer Service
Quality
Value
We needed to replace a cracked window and repair a broken window lock. Matt arrived on time, inspected the windows and left a written quote. Another trader was more expensive and a third said they'd email me a quote, but never did. Matt returned, as agreed, to make the repairs. He was quick, tidy, friendly and professional throughout. I highly recommend him and would definitely use him again.
Customer in Greater London
, work completed
Recommended
Most satisfactory
Customer Service
Quality
Value
Although this was only a upvc door adjustment, it was carried out swiftly and professionally by a very friendly technician. Highly recommended.
Customer in Greater London
, work completed
Recommended
Excellent work and great value
Customer Service
Quality
Value
Matt did a fantastic job of replacing a cracked window for us. He worked quickly and left no mess and was very reasonably priced. His communication is excellent and he even has treats for dogs!
Customer in Greater London
, work completed
Recommended