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Endorsed by Which?
Windowfix Limited
Opening Hours
Today -
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Highly reliable, cost-effective double glazing repair specialists since 2002. We are based in Ashford (Surrey) & cover Surrey, West London, Berkshire and Hampshire.
If you have a problem with a window, door or conservatory we are here to help. Our highly skilled specialists can often carry out repairs on the spot.
Our services include: -
- Replace misted-up & broken glass units
- Window locks, hinges & handles
- Door lock replacement
- Fire escape & child restrictor hinges to windows
- Front, back & French door servicing & re-alignment
- Pet flaps fitted
- Patio doors (wheels & tracks)
- Velux window glass units
Our Locksmiths services include: -
- Jammed lock repairs
- Door lock repairs & installations
- Key duplication – most keys can be cut on-site
- Security upgrades
- uPVC locks & mechanisms
If there is something that is not listed above, please call us, we are available to give you helpful advice.
What we do
Glaziers
- Double glazing repair
- UPVC Windows
- Replacement window services and repairs
- Double glazed units
- Triple Glazing
- Velux windows
- Aluminium Windows
Locksmiths
- Comprehensive locksmith service
- UPVC lock specialists
Doors
- Composite doors
- UPVC doors
- Aluminium doors
- French doors
- Front door
- Patio doors
- Door repairs
Double glazing
- Double glazing repairs
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
102 reviews
Recommended
Recommended
by 99% of customers
Sort by
Efficient & professional
Customer Service
Quality
Value
Required back door that wasn't closing to be fixed. Arrived between times originally given, called just before arriving. Very courteous Fixed problem with door & explained what the problem had been.
Customer in Surrey
, work completed
Recommended
Great work and precise
Customer Service
Quality
Value
I got in touch and left Matt a voice message. Matt promptly called me back and we’d discussed a suitable time for him to come and evaluate the work needed. Matt gave us a very accurate estimate and agreed to perform the work if we were happy with the quote. After reviewing my options , I confirmed with Matt that I was happy for the work to be carried out , and also added couple of other requests , which Matt reassured me and explained that he will also address those . Matt re-arrange to come and carry out the work , and everything was done as per what Matt had explained to me previously . Matt is very professional, very efficient and very clean . The windows were repaired in no time and the quote was honoured . Excellent , I would definitely recommend Windowfix and use again this company should I had another window issues.
Customer in Surrey
, work completed
Recommended
Broken window hinge
Customer Service
Quality
Value
I have used Windowfix in the past and when I discovered that I had a broken window hinge I telephoned Windowfix immediately, i.e. 07/04/2020. Matthew Long said he could call the following day between 10.00 & 14.00 & duly arrived about 11.00 and promptly fitted two new hinges to offending fanlight. He was careful to use disposable gloves and sanitizer which is a must at this difficult time. Excellent service
Customer in Surrey
, work completed
Blown window replaced
Customer Service
Quality
Value
The repair made to the window was done quickly and it was a very tidy process. My new window looks amazing, thank you.
Customer in Surrey
, work completed
Recommended
glass window replacement
Customer Service
Quality
Value
I have used this Company Windowfix Ltd before and I would like to say that they are reliable, efficient and have always done a very good job.
Customer in Surrey
, work completed
Recommended
Really professional, an efficient and polished job
Customer Service
Quality
Value
Matt was very professional and took time to explain the process of getting a replacement unit. This appears to have been manufactured to a very good standard and the installation is of such a quality that you would never guess it was a replacement. Highly recommended.
Customer in Surrey
, work completed
Recommended
Conservatory roof repair & locks changed
Customer Service
Quality
Value
We are very pleased with all aspects of the work carried out by Matthew and his team. We would have no hesitation in recommending Windowfix.
Customer in Windsor and Maidenhead
, work completed
Recommended
Excellent
Customer Service
Quality
Value
I have used Matthews company on a few occasions always finding the workmanship excellent. Always on time, courteous and tidy. Excellent service would recommend to anyone.
Customer in Surrey
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
I needed a new handle and lock and Windowfix was recommended to me by a local window and door shop. I couldn’t be more happy with the service I received by coming round giving me a quote and today having my new handle and locks fitted. I did a little homework prior so I knew how much roughly it would cost. Windowfix were honest, reliable and fair. Fantastic service will definitely recommend.
Julie
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Matthew supplied and installed a glass unit in my bathroom window. He was extremely professional, quick and tidy. I would not hesitate to contact Matthew again.
Ellen - Customer in Surrey
, work completed
Recommended
Window locks and door Lock
Customer Service
Quality
Value
Excellent work. Arrived on time was extremely helpful and polite. Carried out the work cleanly and efficiently.
Ann
, work completed
Recommended
Efficient, professional service - patio door repair.
Customer Service
Quality
Value
My patio doors were failing and had dropped at one end. I feared the worst as they are more than 30 years old. However, Windowfix managed to repair saving me £thousands. My dealings from initial contact, quotation and arranging the repair were very efficiently undertaken and appointment times were kept promptly with the work being completed in about an hour. Additionally, I was treated with respect and politeness at all times. The doors continue to run smoother than they have for years.
Lesley, Chiswick
, work completed
Recommended
Great job done by local trader
Customer Service
Quality
Value
One of our double glazing units had ‘blown’ - had condensation between the panes of glass. I phoned Windowfix and Matthew came round a couple of days later to measure up and give a quote. I confirmed I would like to go ahead and a couple of weeks later Matthew came and fitted the replacement glass. The whole job was carried out with great professionalism and customer service. Would not hesitate to recommend Matthew and Windowfix to anyone.
Customer in Surrey
, work completed
Recommended
Replacement Hinges
Customer Service
Quality
Value
A simple job of replacing hinges on UPVC window. Quickly and expertly done. Punctual, tidy, polite and cheerful. Maybe a touch expensive for the simplicity of the job and the materials used but scored very highly on customer service and quality of work.
Customer in Surrey
, work completed
Recommended
Faulty double glazed windows replaced
Customer Service
Quality
Value
The double glazed windows on the front of my house had condensation in the units and the seals were old. Matthew visited and gave a written quote free of charge which was very reasonable. He explained the options available and gave a price for each. When the replacement glass was available he contacted me and arranged a date and time for fitting. He arrived as promised and the windows were installed quickly and without causing a mess. The whole process was efficient, on time, and at a reasonable price. Matthey had repaired some broken window mechanisms at my house 6 years earlier and they are still working well.
Customer in Surrey
, work completed
Recommended
Replaced broken lock.
Customer Service
Quality
Value
Matt and his colleague replaced a broken lock which was part of a three point locking system on my aluminium front door. This saved me the cost of a new door. They did a good job and I'm happy to recommend them.
Customer in Surrey
, work completed
Recommended
Outstanding service, friendly and great value, got my windows and doors working as they should
Customer Service
Quality
Value
Matthew came to have a look at the suspect windows and doors - one would not close at all, one had never really functioned and another that was clunky. His quote was reasonable so I booked in, and I am very thankful I did. They turned up on time, carried out the work, making an old window work like new and sorting all the other issues and niggles they left absolutely no mess and even adjusted the front door on the way out. In this day and age it is so nice to come across companies like Windowfix I would thoroughly recommend them and they saved me a lot of money over a new window.
Jim, Windsor and Maidenhead
, work completed
Recommended
Very happy customers
Customer Service
Quality
Value
Matthew came out originally to give us a free quote. He was very knowledgeable, helpful and friendly. He then returned on an agreed date with a colleague to do the repair. One window had been stuck in the closed position for some time and the other only recently. They arrived on time, released both windows very quickly, replaced the old parts that had caused the problem, leaving no mess at all. We would thoroughly recommend them.
Julia, Surrey
, work completed
Recommended
Work done promptly and competitive in price
Customer Service
Quality
Value
One of my bigger window's hinge became defective. I called around and received 3 quotes. (The one nearest to me, quoted me double the price to that of Windowfix!) Matthew from Windowfix sorted the defective window hinge out at a competitive price. Thank you.
Rosalind
, work completed
Recommended
Professional and reasonably priced
Customer Service
Quality
Value
I have no hesitation in recommending Matthew at Windowfix Ltd who replaced 12 double glazed units in 2 of my windows. He is professional and efficient and the work was completed within 2 weeks of placing the order. Thank you Matthew for doing a great job. I can see clearly now. 😀
Customer in Ashford
, work completed
Recommended
Super happy
Customer Service
Quality
Value
Really impressed with efficiency, effectiveness and quality of the repair made to my uPVC patio door. Courteous, reliable and good communication throughout.
Customer in Surrey
, work completed
Recommended
Great service
Customer Service
Quality
Value
Very efficient service. Clear in explaining the process of replacing the glass, time frames and costing. Very happy with the end result. Would not hesitate in recommending his company.
Customer in Greater London
, work completed
Recommended
Top Class
Customer Service
Quality
Value
New double glazed glass fitted in existing Velux window. The service was efficient, friendly, professional and timely from the day of the estimate through to the completion of the work. They even brought a biscuit for the dog.
Peter65
, work completed
Recommended
A Professional Job
Customer Service
Quality
Value
We had 22 double glaze window units replaced, broken hinges on fan light windows replaced, locking window handles replaced and an Aluminium triple sliding door sliding rollers replaced and a door panel replaced.
Weegee
, work completed
Recommended
Very high quality
Customer Service
Quality
Value
Earlier on in the year Matthew came and fixed 3 windows for us, and has recently done the letterbox. We were very happy with the work and service.
John
, work completed
Recommended