Wisteria Kitchens Ltd

The professionalism, care and quality of goods provided by Wisteria are outstanding. All personnel could not have been more helpful from design ideas through to fitting and decorating, and I highly recommend this company and their exemplary customer service from my first tentative showroom visit to completion. After considerable thought, a successful way around the constraints of my bathroom dimensions were achieved. At no time were there any high-pressure sales and at every step, great care has been taken to ensure that I was happy with the progress and completion.

I have used Wisteria before for kitchen and bedrooms and always found their work to outstanding. My new bathroom was designed by them to fit my needs so I now have the smartest modern room with a walk in shower, panelled walls and beautiful tiled floor. I no longer trip when getting in and out of the shower. All my friends have 'bathroom envy'.

In 2020 we had a bathroom installed by Wisteria which we were delighted with. Last week a small leak appeared and I phoned Wisteria to recommend a plumber to solve the problem. The same day Russell was sent out to check the plumbing and he arranged for it to be repaired the following day by Stuart their plumber. He arrived on time and carried out the work, at the same time fixing a couple of minor problems that were the result of wear and tear. I never expected this level of service as from past experience, once a job has been completed, other companies do not want to know. Full marks to Sam and his team for the quality of their work and their commitment to customer service.

On two previous personal customer recommendations we asked Sam at Wisteria to make suggestions for a rather tired looking small kitchen. At no point did we feel pushed to get the most expensive & instead we felt free to choose what was right for the space. The process was enjoyable and from then on everything was done exactly as needed. Mike put in the units with care & craftsmanship. Nothing was too much trouble and he cleared up everything as he went. At the end of the fitting every scrap of rubbish was collected. What Wisteria does is to provide quality, integrity & only leaving when the kitchen was clean & ready to use. Their after sales care is exceptional & Sam is always ready to answer any questions. We are so pleased we used Wisteria & cannot recommend them highly enough.

We chose Wisteria as we had used them previously for the bathroom of a family member. We spoke with Sam on the phone and sent dimensions. He visited us a few days later with a draft design (which we liked) and, following a very helpful visit to the showroom, we agreed upon a design and a price. No upselling, it all seemed pretty decent value for money. Fitting couldn't be done for a while as they were busy - a good sign in our opinion. On fitting day our assigned fitter, Darren, arrived. At this point we want to state that we've spent most of our life working in customer service. We are very picky about things being done right and about our perception of what good customer service is. We needn't have worried about Darren. He is, by a very large margin, the best fitter that we have ever had work on our property. His work standard, his attention to detail, and the way he conducts himself is exemplary. In the three and a half weeks which has been assigned to this work (it's a big job!) we haven't found a single thing that has caused us to question what has been done. Even a minor snag, one phone call and he was back immediately. He is, very much, the star of the show. It isn't a one man "show" : Fraser, the plasterer and Lee, the electrician, have also done excellent work and of course, Sam, the business owner, is very professional too. We chose well !

So glad we chose Wisteria to do the work from the various quotes we had as they were faultless and we don't say that often. Special mention should go to Darren our allocated fitter whose care and attention to detail is outstanding and who is the true definition of a skilled tradesman - a real gem. From our excellent design appointments with Sam the owner, through the various skilled trades provided by Tom, Fraser, Graham, Norm and Darren, and project managed by Russ, everything went like clockwork. We felt as if we were in the hands of very capable professionals who kept us updated with what would be happening at every stage. It was a four week project as it involved taking down a wall and building a new one before the bathroom fittings could go in. Everything was done with care, even to the extent of having special sticky-back carpet protection on the stairs and landing. It was also great to have a visit by Sam and Russ after the work was completed to make sure that we were totally happy with everything - which we were. We absolutely love our new en-suite and could not be happier - it feels like a tranquil and luxurious haven. A very big thank you to you all for a job so well done.

The service I have received from Wisteria has been amazing. Our new kitchen, utility room and shower room are absolutely stunning. The whole team have been so professional. My thanks go to all of them from Sam who created the design, Russel who project managed the whole process, Lee who was our fitter and went above and beyond to ensure a fabulous finish and not forgetting Steve who did all the odd jobs and the decorating. I highly recommend this company and thank you all for transforming my house and making it such an easy process.

Wisteria Kitchens were fantastic. They transformed our kitchen and dining rooms into a single space and completed everything to a high standard. They offered excellent advice and listened to what we wanted. They were friendly, helpful and efficient. A couple of the doors had slight nicks on them and they were replaced. The aftercare service has been great too. I can't rate them highly enough. Thank you for giving us a dream kitchen!

Having had Wisteria recommended to us, we popped in to the showroom and loved what we saw! The whole process, from planning our new kitchen, adhering to our budget, having all the measurements done, choosing cabinets and eventually having it fitted was very straight forward and stress free! We had a good idea what we liked and Sam came up with a few more! It has been lovely to deal with Sam and his team, all very professional and knowledgable. Any back up care has been superb and fast and I would in a particular like mentioned Russell and Pete, whose work and commitment to the job have been great!

Very happy with our newly refitted downstairs cloakroom. Fairly priced quality products, and well fitted by the wisteria team, which was project managed from beginning to end. Tidy and courteous job. Would I use wisteria again? Yes. Would I recommend to others? Yes.