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Wisteria Kitchens Ltd

4.9

74 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Wisteria Kitchens is a family run business started in 2012 by Sam Cockcroft who for 12 years prior to establishing Wisteria Kitchens had worked for a major high street chain designing, planning and selling Kitchens but became frequently frustrated with not being able to offer the customer a level of service that he felt people not only look for but deserve.
In October 2014, after 2 successful years of trading from his office at home, Sam launched his first kitchen, bedroom and bathroom showroom. Conveniently located on Greenhill Way, Kingsteignton this constantly evolving space includes new and innovative room settings for Kitchens, Bedrooms and Bathrooms.

“As a local kitchen, bedroom and bathroom installer we pride ourselves on being small and friendly, with a “No hard sell” policy. For us, it is important to remain small enough to enable us to keep our prices as low as possible and offer a more personal service.”

What we do

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
  • Bedroom fitters

Customer reviews

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4.9
74 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
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Outstanding customer service.
Customer Service
Quality
Value
On two previous personal customer recommendations we asked Sam at Wisteria to make suggestions for a rather tired looking small kitchen. At no point did we feel pushed to get the most expensive & instead we felt free to choose what was right for the space. The process was enjoyable and from then on everything was done exactly as needed. Mike put in the units with care & craftsmanship. Nothing was too much trouble and he cleared up everything as he went. At the end of the fitting every scrap of rubbish was collected. What Wisteria does is to provide quality, integrity & only leaving when the kitchen was clean & ready to use. Their after sales care is exceptional & Sam is always ready to answer any questions. We are so pleased we used Wisteria & cannot recommend them highly enough.
Customer in Devon Posted on 27/09/2022 , work completed 26/09/2022
Replacement family bathroom
Customer Service
Quality
Value
We chose Wisteria as we had used them previously for the bathroom of a family member. We spoke with Sam on the phone and sent dimensions. He visited us a few days later with a draft design (which we liked) and, following a very helpful visit to the showroom, we agreed upon a design and a price. No upselling, it all seemed pretty decent value for money. Fitting couldn't be done for a while as they were busy - a good sign in our opinion. On fitting day our assigned fitter, Darren, arrived. At this point we want to state that we've spent most of our life working in customer service. We are very picky about things being done right and about our perception of what good customer service is. We needn't have worried about Darren. He is, by a very large margin, the best fitter that we have ever had work on our property. His work standard, his attention to detail, and the way he conducts himself is exemplary. In the three and a half weeks which has been assigned to this work (it's a big job!) we haven't found a single thing that has caused us to question what has been done. Even a minor snag, one phone call and he was back immediately. He is, very much, the star of the show. It isn't a one man "show" : Fraser, the plasterer and Lee, the electrician, have also done excellent work and of course, Sam, the business owner, is very professional too. We chose well !
Customer in Devon Posted on 07/09/2022 , work completed 06/09/2022
Delighted with our en-suite enlargement and renovation
Customer Service
Quality
Value
So glad we chose Wisteria to do the work from the various quotes we had as they were faultless and we don't say that often. Special mention should go to Darren our allocated fitter whose care and attention to detail is outstanding and who is the true definition of a skilled tradesman - a real gem. From our excellent design appointments with Sam the owner, through the various skilled trades provided by Tom, Fraser, Graham, Norm and Darren, and project managed by Russ, everything went like clockwork. We felt as if we were in the hands of very capable professionals who kept us updated with what would be happening at every stage. It was a four week project as it involved taking down a wall and building a new one before the bathroom fittings could go in. Everything was done with care, even to the extent of having special sticky-back carpet protection on the stairs and landing. It was also great to have a visit by Sam and Russ after the work was completed to make sure that we were totally happy with everything - which we were. We absolutely love our new en-suite and could not be happier - it feels like a tranquil and luxurious haven. A very big thank you to you all for a job so well done.
Customer in Devon Posted on 21/03/2022 , work completed 25/02/2022
Highly professional team
Customer Service
Quality
Value
The service I have received from Wisteria has been amazing. Our new kitchen, utility room and shower room are absolutely stunning. The whole team have been so professional. My thanks go to all of them from Sam who created the design, Russel who project managed the whole process, Lee who was our fitter and went above and beyond to ensure a fabulous finish and not forgetting Steve who did all the odd jobs and the decorating. I highly recommend this company and thank you all for transforming my house and making it such an easy process.
Sarah in Devon Posted on 10/03/2022 , work completed 25/02/2022
Outstanding service
Customer Service
Quality
Value
Wisteria Kitchens were fantastic. They transformed our kitchen and dining rooms into a single space and completed everything to a high standard. They offered excellent advice and listened to what we wanted. They were friendly, helpful and efficient. A couple of the doors had slight nicks on them and they were replaced. The aftercare service has been great too. I can't rate them highly enough. Thank you for giving us a dream kitchen!
Sue in Devon Posted on 09/12/2021 , work completed 09/12/2021
New Kitchen
Customer Service
Quality
Value
Having had Wisteria recommended to us, we popped in to the showroom and loved what we saw! The whole process, from planning our new kitchen, adhering to our budget, having all the measurements done, choosing cabinets and eventually having it fitted was very straight forward and stress free! We had a good idea what we liked and Sam came up with a few more! It has been lovely to deal with Sam and his team, all very professional and knowledgable. Any back up care has been superb and fast and I would in a particular like mentioned Russell and Pete, whose work and commitment to the job have been great!
Customer in Devon Posted on 10/11/2021 , work completed 30/04/2021
Good work
Customer Service
Quality
Value
Very happy with our newly refitted downstairs cloakroom. Fairly priced quality products, and well fitted by the wisteria team, which was project managed from beginning to end. Tidy and courteous job. Would I use wisteria again? Yes. Would I recommend to others? Yes.
Customer in Devon Posted on 28/09/2021 , work completed 28/09/2021
Lovely New Kitchen
Customer Service
Quality
Value
We have been very pleased with our brand new kitchen which was designed and installed by Wisteria. We wanted as far as possible to replicate our last kitchen in Surrey, which was relatively new when we sold the house, as such, we were able to give Wisteria a definitive idea from the start as to what we wanted, and this meant that there was little in the way of the juggling of ideas, although Craig made and designed in some valuable suggestions, including the bricking up of an unneeded window to increase wall cupboard space, and taking out a very unsightly boiler cupboard and turning it into another kitchen cupboard. He also introduced us to more up to date cupboard and drawer shelving and inserts that increased our storage space. All conceivable trades were involved in the build, and these were bought onsite as required, with no waiting around to complete other work elsewhere, and the management of those trades was dovetailed almost perfectly. The guy who who managed the project was Darren Meredith, Wisteria Fitter, and I must say that I have never met a more meticulous and professional Tradesman than Darren, who was scrupulously tidy and very honest and accurate as to when work was to be done and completed. He bought on the materials and other trades in a seamless manner and managed our expectations realistically ensuring that work kept moving forward. All the Trades that worked on the project were excellent and we couldn’t have wished for a better team.
Jackie in Devon Posted on 14/09/2021 , work completed 31/08/2021
Renew bathroom
Customer Service
Quality
Value
We contacted Wisteria as a result of a recommendation from a very close friend who had herself had a walk in shower to replace her bath and update the rest of her bathroom. After phoning Craig he visited us within 24 hours and listened to our needs as we elderly and required a long walk in shower , not wet room, with a seat and hand rail. After explaining to Craig he helped us along with his knowledge until a vision of the completed work was finally settled upon. Work started on 5th July, as given, Tom arrived and ripped out old bath and tiles quickly and quietly, and really got on with the job without fuss. At each stage we consulted to see if it was to our needs and satisfaction. The electrician came for a day and played his part in the scheme of things . The work was completed in a week to our satisfaction. Tom was a good clean quiet worker whom cleaned up after each day and left us with a new shower room ready for use.
Customer in Devon Posted on 21/07/2021 , work completed 12/07/2021
Luxury stylish bathrooms and great people to work with
Customer Service
Quality
Value
On recommendations of a few people, we tasked Sam back in January lockdown with creating a ‘luxury hotel standard’ bathroom and a similar en-suite replacing our dated rooms. It was a bit tricky with email ping pong designing and quoting it and just a fleeting visit to the showroom. On his advice we sourced the wall and floor tiles from Tileflair who were also very good . Sam was very patient and flexible and listened to our requirements and made some good suggestions to us too. The designs made great use and created more space too. Russell project managed for us and he, along with Stuart who fitted both rooms, had a complete solution based attitude, never any issues that couldn’t be resolved. Quality of the work by Stuart was superb - incredibly conscientious, tidy and he paid great attention to detail in his work especially with tiling etc, and along with Neil the electrician was pleasant company to have in our home for a month whilst we were working from home. We love our bathrooms and highlights include the dimmer ceiling lights and sensor plinth lighting, the gorgeous double ended bath, powerful showers and the superb tiling. We highly recommend Wisteria, you pay more but for good reason - no hassle and a fantastic can do attitude by everyone. When we replace the kitchen we know where to go.
Customer in Devon Posted on 03/07/2021 , work completed 07/06/2021