Wisteria Kitchens Ltd

We contacted Wisteria as a result of a recommendation from a very close friend who had herself had a walk in shower to replace her bath and update the rest of her bathroom. After phoning Craig he visited us within 24 hours and listened to our needs as we elderly and required a long walk in shower , not wet room, with a seat and hand rail. After explaining to Craig he helped us along with his knowledge until a vision of the completed work was finally settled upon. Work started on 5th July, as given, Tom arrived and ripped out old bath and tiles quickly and quietly, and really got on with the job without fuss. At each stage we consulted to see if it was to our needs and satisfaction. The electrician came for a day and played his part in the scheme of things . The work was completed in a week to our satisfaction. Tom was a good clean quiet worker whom cleaned up after each day and left us with a new shower room ready for use.

On recommendations of a few people, we tasked Sam back in January lockdown with creating a ‘luxury hotel standard’ bathroom and a similar en-suite replacing our dated rooms. It was a bit tricky with email ping pong designing and quoting it and just a fleeting visit to the showroom. On his advice we sourced the wall and floor tiles from Tileflair who were also very good . Sam was very patient and flexible and listened to our requirements and made some good suggestions to us too. The designs made great use and created more space too. Russell project managed for us and he, along with Stuart who fitted both rooms, had a complete solution based attitude, never any issues that couldn’t be resolved. Quality of the work by Stuart was superb - incredibly conscientious, tidy and he paid great attention to detail in his work especially with tiling etc, and along with Neil the electrician was pleasant company to have in our home for a month whilst we were working from home. We love our bathrooms and highlights include the dimmer ceiling lights and sensor plinth lighting, the gorgeous double ended bath, powerful showers and the superb tiling. We highly recommend Wisteria, you pay more but for good reason - no hassle and a fantastic can do attitude by everyone. When we replace the kitchen we know where to go.

We engaged Wisteria to install a new kitchen and bathroom, create a new ensuite and fit flooring throughout most of the ground floor, as well as to replace all internal doors. Despite most of the planning having to be done via email due to the lockdown, Craig guided us expertly through the process, always responding promptly to emails and giving us helpful advice and suggestions. The team who carried out the work (Matt, Tim, Simon, Fraser, Tristan, Lee and the guy who fitted the doors - sorry, we can't remember his name!) were professional and hardworking as well as being cheerful and friendly. Russell, the project manager, made sure everything was completed on time and was always on the other end of the phone to answer any queries we had - nothing was too much trouble! Wisteria even did a few small extra jobs we asked them to do, going above and beyond! We are very pleased with the standard of work completed by the team at Wisteria and the service we received throughout, we would have no hesitation in recommending them.

I wanted to take the opportunity to write a review on Wisteria. We completed our new build in December 2020. With so much choice in the market place where does one begin. Wisteria came out tops on our research. We met Sam the owner of this company at his showroom and it was the best decision to go with them. From start to finish everything has been first class from first meeting to completion. The quality of product is superb. We had a kitchen, bathroom, ensuites, cloakroom and bedroom products from them. Their installation is perfection using real craftsmen. Nothing was ever too much trouble if I needed help or assistance. Sam and his team are true professionals. I would whole heartedly recommend this company. I would add a special mention to Michelle who is a huge support to the team and is Sam’s wife. Their ethos to excellent customer service is spot on. Russell, Craig, Tom and Matt all involved with our project. Thank you all so much for your support and helping us achieve completion even with the challenges of the pandemic . You are all stars. If you choose Wisteria you will not be disappointed. Well done Sam, Michelle and Team

We met up with Craig at Wisteria back in October 2020, to discuss various designs and options for our new kitchen and utility room. Straight away at our first meeting, not only did Craig but the whole company and showroom was extremely professionally run and gave us confidence with many choices for us to choose from and any design as well. On the 29th of October, we signed the contract to have all the work that was designed, quoted and agreed with by Craig. Wisteria started on Monday 18th January and throughout the build-up to the starting date, they continued to keep us informed of all that was happening with regards to our order and this is what we wanted out of a company like Wisteria and they achieved that totally 100%. All the work was completed within 5 weeks, exactly as they had agreed to finish on Friday 19th February. All three of the trades were excellent Graham installing the electrics, Fraser completing all the plastering and Mike who completely installed the kitchen, plumbing, flooring, painting and anything and everything else they were all brilliant. I have never known an installation as lengthy and involved with so many trades working so well together, it was a pleasure to have Wisteria in our home. We cannot speak too highly of the whole company and plus when our boiler decided to come to a dramatic end, they even sorted that out by recommending one of their own plumbers.

From the first meeting with Sam, we were sure that we had made the right choice with Wisteria. From beginning to end the service was professional, informative and friendly. The installation team were a joy to have in our home and their attention to detail and skill was incredible. We would like to thank Darren in particular who went above and beyond throughout the project. We are absolutely thrilled with the finished kitchen and wouldn’t hesitate to recommend Wisteria to anyone and have in fact already done so. Thank you – Tara & Mark

I approached Wisteria on the recommendation of a friend. Having lived with a grim, dated and unpleasant bathroom I was initially baffled by the showroom displays. Craig was totally dedicated to making sure I made the right decisions to achieve the result I wanted. This level of customer support continued throughout the project. The progress was seamless, every attention was paid to detail and all of the team were pleasant to have in the house as well as being efficient and highly skilled. Totally professional! I genuinely can't wait to have Wisteria back to transform my kitchen Thanks to you all.

I have the great pleasure of giving positive feedback to Sam and Wisteria. They have a great team who all share a common goal to provide the customer with a first class job, special mention to Craig who project manages with integrity and calmness. They really do care about the customer and make you feel you are in very capable hands - they have just completed the fitting of my kitchen, two bathrooms and fitted wall unit. I could not recommend Wisteria highly enough. A Local company that deserves high praise. Many thanks to all the fitters involved who represent Wisteria professionally.

Very pleased we chose Wisteria to design and install our new kitchen. Design stage was excellent, taking on our ideas to establish a workable design. A very good selection of different kitchen unit manufacturers was made available to us to suit our budget. We were very happy with the chosen manufacturer and Wisterias final quote. Taking out the old kitchen was completed efficiently and the pre-build works (electrics, gas, plastering, etc) was undertaken by experienced tradesmen. The kitchen fitter was fantastic, extremely competent, tidy and respectful of our home. Finished kitchen looks superb, all we ever wished for. Customer service and contact was excellent throughout the process, our calls, queries were always answered quickly and efficiently. Fantastic Company with a great team of skilled trades people supporting them. Would certainly use Wisteria again and would recommend to my family and friends.

Our experience with Wisteria has been entirely positive & has exceeded expectation. Without exception, every one of the installation team has approached the project in a professional but friendly manner. Sam provided very useful suggestions together with clear designs and costings which made our decision making easy. His well grounded approach to our project stood out from the competition . The whole project was managed very efficiently by Russell . From the very first day it was evident that we had been presented with an absolute star in Mike Reynolds our kitchen fitter. His focus on quality together with a very positive work ethos left us confident that we would have an excellent outcome. Having the same person doing fitting, painting and tiling brings an ownership of quality to the whole job. Everything Mike did was first class with outstanding attention to detail. The plastering ( new ceiling & wall skims) by a very hard working Fraser was flawless & with electricians Lee & Tristan who even took the trouble to ensure that all the socket screws were lined up the same way ( call me picky) - you just know the job’s done right! We asked Sam to provide our dream kitchen with the minimum of hassle to us. The team at Wisteria did just that. We have no hesitation in recommending them.