Woodside Security Systems Limited

After getting quotes from various alarm/security companies, i decided to go with Woodside to take out an old alarm and fit a new system. From the start, their customer service from their customer service team was excellent: quick, efficient, helpful, informative. I then had a visit from one of their team to assess the job and provide me with a quotation and today, having chosen to go with them, Rob the engineer came and fitted the alarm and took the old one out. He was excellent - he arrived on time, explained what he was going to do, talked to me about one or two different options, and then got on with the job quietly and efficiently. He explained the system and answered all our questions. Woodside hadn't spotted when they first came out that our smoke alarms are part of the alarm system, and I didn’t know that either, so Rob didn’t have the necessary parts to replace those, but he agreed to come out without further labour charge to fit new smoke alarms. All in all, excellent customer service so far and I’m very happy with what they’ve done. Their prices were very competitive - much cheaper than the big companies (ADT, Banhams) and no more expensive than one or two other smaller independent firms.

The engineers from this family business that fitted my alarm were courteous helpful, responsive and professional and I have found their customer service line to be also helpful and knowledgeable. I would have no hesitation in recommending this company.

This firm fitted the first burglar alarm system in our semi-detached house. The work was carried out in a friendly and highly-efficient way, at the time and for the cost agreed in advance. Their office staff were also very helpful and friendly. This is a long-standing family firm, situated in the area, that is clearly proud of its good reputation and is keen to maintain it. They would certainly be my first choice if I was having similar work done again in this part of north London. Highly recommended.

Excellent service throughout. Obviously experienced and knowledgable which gave me the confidence to pick them over the other 2 companies I got quotes from - my very sensitive attennae didn't twitch at all when getting the quote. Rob, a thoroughly nice bloke, and was helped by another really helpful and willing colleague with a long ladder when my alarm box proved difficult to change, by now after dark. Also constantly reassured by the phone always being answered promptly and efficiently whenever I contacted the office. After several pretty awful tradespeople used over the last few months, this installation was a pleasure.

I and my family have used this company three times. They come on time and do a very good, clean installation. They are very helpful when you deal with them on the phone. Highly recommended.

Woodside Security Systems Ltd are competitively priced for a Pyronix Burglar Alarm ['Which' Best Buy product] and our new burglar alarm was installed efficiently and tidily. We were given a clear idea of our options for various different installations during a thorough, careful visit by the company's estimator, Stefano. We felt confident that our views were listened to and a suitable system would be installed. We were given a clear idea of the costs before we agreed to the installation and these were adhered to. The engineer fitting our alarm, David, carried out a careful and neat installation and was polite, friendly and knowledgeable. We feel sure that burglars will think twice about trying to enter our house again, and wish we would have installed an alarm from Woodside Security years ago!

I have no hesitation in recommending, helpful, very knowledgeable, tidy and explained all of the options and costs available. Didn’t rush you or push you to make a snap decision. The alarm was installed and setup in a day and is so easy to use.