Condensation Control Ltd T/A Yorkshire Condensation Control

I Emailed both to Steve Austin And company email Address and requested for survey at the same time with all explanations and issues my house has on Email and I also filled the online survey request on their website and submitted. Now it's summer time, no excuse for them to say there are busy, even if they are busy they could contact me and let me know. This is totally ignorant and rude towards customers, I also went to their provided address which is a few minutes walk from Merrion Centre in Leeds, and a guy opened the door and said this company isn't based in here and they only use this address to collect their mail.

I have yet to use this company. I would like to use this company, but over the last 3 weeks, I have sent 2 emails, one line request and 3 phone calls (to people who said they would get someone to call me back) and nothing. Not even a single message apologising for whatever reason they haven't got back to me. This is really poor customer service. I only hope that if they do ever get back to me, their level of workmanship is at a better standard.

Found this Which Trusted Trader online. Sent an online enquiry for a survey but heard nothing after 34 days. Caller number said they would pass the message on. Heard nothing for another 4 days so rang and chased. Said they would pass my message on ...found mobile number for Steven ..rang after a few rings went to voice mail..left voice mail but still not heard any this after 3/4 days. Avoid.

Really superb service from Steve and his team. First they provided us with a very thorough report with an analysis of the problems we were facing with condensation. They then put in place an air circulation system, loft vents and trickle vents to counter the issues, all to budget and promptly. Would totally recommend them. Many thanks.

I was really pleased with Yorkshire condensation control services from Day 1. I had a quick response from an email query, which was followed up by a free survey and quotation. Stephan fully checked the loft and the property to understand our problem, and listened to our personal concerns to ensure that the solutions was preferable for us. The actual works were done swiftly (PIV installation and new bathroom fan fit), and they were very polite, tidy and reliable. Turned up on time when they said they would arrive which is always great. Cannot fault them one bit - best of all, we have noticed a significant improvement already, no morning condensation, and no after shower condensation. Costs were very reasonable, and we have 5 year warranty on the products.

Steve came to review our property for some condensation issues we were experiencing. Steve was thorough in his review and analysis, making low cost recommendations as to how we might solve the issue, with no pressure or obligation to purchase from him. We were impressed at his honesty and integrity even if he effectively talked himself out of a job. If you're looking for an honest trader to solve your damp problems, then look no further...

My condensation problem had gone away like magic! Steve was very informative and knowledgeable about my condensation problem and very quickly worked out the solution. He arrived promptly with his team to install trickle vents, bathroom extractor fan and loft system. The team were professional, efficient and respectful of my home. All was left clean and tidy, you would have know they had been! I have recommended Yorkshire condensation control to my neighbours and will continue to recommend them to others in need of their service

I had a problem with condensation in my loft. Steve was very informative and provided a reasonable quote for loft vents.! I would highly recommend Steve & his company.! Very professional, clean and efficient, they even fitted additional vents at no extra cost. Additionally I had a new extractor bathroom fan fitted. The original quote reduced as Work originally quoted was not required. Fair & trustworthy and if we ever need anything else doing, I would not hesitate to deal with Steve again.!! Fantastic overall service..!!