Benchmarx kitchens review: units, service and installation
We put Benchmarx kitchens through our rigorous lab tests and surveyed Which? members (including those who had bought from Benchmarx) to see how happy they were with their kitchens.
Benchmarx calls itself a kitchen and joinery specialist and sells traditional and modern kitchens in various colours and finishes.
The company sells to tradespeople only, so you cannot fit the kitchen yourself – you'll need to find an installer.
We assessed two Benchmarx kitchens in our lab: the Grey Kitchen Cabinet and the Essence Flat Pack.
Be inspired to make home improvements. Sign up for our Home newsletter – it's free monthly
Benchmarx kitchens overall scores
We tested 19 kitchen ranges from various brands, giving them an overall score based on their performance in the lab and customer ratings.
The top-scoring kitchen achieved 81% overall, while the lowest-scorer kitchen earned 59%.
Log in now or join Which? to reveal the results for Benchmarx kitchens.
| Unit | Overall score | Lab assessment score | Brand customer score | Customer service | How well the kitchen lasted |
|---|---|---|---|---|---|
| Essence Flat Pack | |||||
| Grey Kitchen Cabinet |
Table notes: The overall score is based on the lab assessment of the units (60% weighting) and the feedback the brand received in our customer survey (40% weighting), which incorporates the customer score, plus ratings for the level of customer service and how well the kitchen lasted.
To see how Benchmarx's fitted kitchens compare with other leading brands we reviewed, visit our best and worst kitchen brands page.
Benchmarx kitchen lab assessment score
We assessed two kitchens from Benchmarx in our lab: Grey Kitchen Cabinet and Essence Flat Pack. The Grey Kitchen Cabinet range comes ready assembled.
Log in now or join Which? to reveal the results.
| Unit | Lab assessment score | Quality of units | Loading shelves | Drawers and runners | Hinges |
|---|---|---|---|---|---|
| Essence Flat Pack | |||||
| Grey Kitchen Cabinet |
Table notes: Lab assessment scores are calculated based on a kitchen’s performance in 19 tests across four key areas - quality of units, loading shelves, drawers and runners and hinges. Ratings are combined to create an overall assessment score.
Find out how we test kitchens in our lab.
Benchmarx kitchen customer survey score
We also asked Which? members to rate their kitchens, and the standard of customer service they had received from their kitchens’ brand.
Log in now or join Which? to find out how Benchmarx is rated by its customers.
| Customer survey category | Scored and ratings |
|---|---|
| Customer score | |
| Customer service | |
| Quality of cupboards, doors, drawers and worktops | |
| Quality of finish | |
| How well cupboards, doors, drawers and worktops lasted | |
| Value for money |
Table notes: Based on the responses of 86 Benchmarx customers in an online survey of 4,378 Which? members conducted in January and February 2023. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend. Customers also rated other aspects of the service, shown as star ratings.
How to choose the best kitchen worktops, cabinets and doors for your home.
Benchmarx kitchen installation
Benchmarx is a trade kitchen supplier, which means it sells to tradespeople only. Therefore, you cannot fit the kitchen yourself.
Benchmarx also does not recommend installers, so you will need to find one yourself, although Benchmarx can guide you through the process.
To find a reliable fitter for your Benchmarx kitchen, use our free Which? Trusted Traders service.
Benchmarx kitchens: services and guarantee information
Does Benchmarx have a kitchen planner/design service?
There's a free online kitchen visualiser tool, as well as a free design service with online or in-store appointments where a kitchen designer will create a 3D plan of your kitchen, discuss different options and talk you through the process.
Benchmarx will also carry out an in-home survey to check the measurements for your kitchen, if you're comfortable with this.
Does Benchmarx sell kitchen appliances, flooring and tiles?
Benchmarx doesn't supply floor or wall tiles.
However, it does sell large kitchen appliances from a range of brands, and specialist kitchen flooring, all fitted at extra cost. Visit our kitchen reviews and advice to find the best kitchen appliances for you.
Benchmarx kitchen guarantees
All Benchmarx kitchen cabinets come with a lifetime guarantee (equivalent to 25 years). This includes drawer boxes, drawer runners, hinges, adjustable cabinet legs, shelf supports, and wall hanging brackets.
Benchmarx kitchen doors, drawer fronts, and handles come with a five-year guarantee.
Be inspired to make home improvements. Sign up for our Home newsletter – it's free monthly