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Wren Kitchens review: units, service and installation
We put Wren Kitchens through our rigorous lab tests and also surveyed Which? members about their kitchens, including those who had bought from Wren.
Wren Kitchens options include modern, traditional and Shaker kitchens, with gloss, matt or wood finishes.
We assessed three of Wren's kitchen ranges: its Vogue flat-packed units, ready-assembled Infinity units, and Infinity Plus, which is bespoke and offers the biggest choice of designs.
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Wren Kitchens overall scores
We tested 19 kitchen ranges from various brands, giving them an overall score based on their performance in the lab and customer ratings.
The top-scoring kitchen achieved 81% overall, while the lowest-scoring kitchen earned 59%.
Log in now or join Which? to reveal the results for Wren Kitchens.
| Unit | Overall score | Lab assessment score | Customer score | Customer service | How well the kitchen lasted |
|---|---|---|---|---|---|
| Infinity | |||||
| Infinity Plus | |||||
| Vogue |
Table notes: The overall score is based on the lab assessment of the units (60% weighting) and the feedback the brand received in our customer survey (40% weighting), which incorporates the customer score, plus ratings for the level of customer service and how well the kitchen lasted.
To see how Wren Kitchens compares with other leading brands we reviewed, visit our best and worst kitchen brands page.
Wren Kitchens lab assessment score
We assessed Wren Kitchens' three kitchen ranges in our lab to find out how well they stand up to everyday use.
Log in now or join Which? to see how Wren Kitchens performed.
| Unit | Lab assessment score | Quality of units | Loading shelves | Drawers and runners | Hinges |
|---|---|---|---|---|---|
| Infinity | |||||
| Infinity Plus | |||||
| Vogue |
Table notes: Lab assessment scores are calculated based on a kitchen’s performance in 19 tests across four key areas - quality of units, loading shelves, drawers and runners and hinges. Ratings are combined to create an overall assessment score.
Find out how we test kitchens in our lab.
Wren Kitchens customer survey score
We also asked Which? members to rate their kitchens, and the standard of customer service they received.
Log in now or join Which? to see what customers think of Wren Kitchens.
| Customer survey category | Scores and ratings |
|---|---|
| Customer score | |
| Customer service | |
| Quality of cupboards, doors, drawers and worktops | |
| Quality of finish | |
| How well the cupboards, doors, drawers and worktops lasted | |
| Value for money |
Table notes: Based on the responses of 342 Wren customers in an online survey of 4,378 Which? members conducted in January and February 2023. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend. Customers also rated other aspects of the service, shown as star ratings.
How to choose the best kitchen worktops, cabinets and doors for your home.
Wren Kitchens installation
Fitting Wren Kitchens yourself
Wren Kitchens' Vogue units come flat-packed, and its Infinity and Infinity Plus units come ready-built. Our lab testers fitted all the units so we can give you some insight into how easy it is to do yourself.
Log in now or join Which? to find out how easy it is to fit a Wren kitchen yourself.
Does Wren install kitchens?
Yes, Wren Kitchens has an optional fitting service at extra cost. It approves the installers and says that their workmanship is independently audited. Wren also removes your old kitchen.
We asked Which? readers who used Wren Kitchens' service to rate their experience and the quality of the installation.
Log in now or join Which? to reveal the results.
| Customer score | Arranging | Speed | Installation quality and finish | Mess during and after installation | Keeping to arranged times | Communication | Resolving problems |
|---|---|---|---|---|---|---|---|
Table notes: Based on the responses of 342 Wren customers in an online survey of 4,378 Which? members conducted in January and February 2023. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend. Customers also rated other aspects of the service, shown as star ratings.
Compare kitchen installation services in our guide to the best kitchen fitters.
Finding a fitter for your Wren kitchen
If you do not want to fit your kitchen yourself or use Wren Kitchens' installation service, you can hire your own installer.
To find a reliable fitter for your Wren Kitchen, use our free Which? Trusted Traders service.
Wren Kitchens: services and guarantees
Does Wren Kitchens have a kitchen planner/design service?
Yes. You can choose between in-store, online and at-home appointments with Wren Kitchens' designers – all are free.
During in-store and online appointments, your designer will create a 3D plan and 360-degree virtual-reality view of your kitchen and give you an estimated price. Consultations usually last about 60 to 90 minutes.
During an at-home appointment, the designer will measure your kitchen and discuss ideas. You'll also be able to see samples and brochures. These consultations usually last 45 minutes or less.
Wren Kitchens also offers an online kitchen planner, where you can try out different colours and styles.
Feeling short of inspiration? Check out our kitchen ideas.
Does Wren sell kitchen appliances, flooring and tiles?
Yes, it sells large kitchen appliances from a range of brands, kitchen flooring and wall tiles – all fitted at extra cost.
Visit our kitchens advice hub to find the best appliances for you.
Wren Kitchens guarantees
Wren's guarantees vary, depending on the kitchen range you choose. For instance, the Vogue range has a 15-year warranty, the Infinity has a 20-year warranty, and the Infinity Plus comes with a 25-year warranty.
The warranties don't include any appliances or worktops, nor can you transfer them to another person. Make sure you read all the limitations and exclusions on the Wren Kitchens website.
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