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Ikea kitchens review: units, service and installation
We put Ikea kitchens through our rigorous lab tests and also surveyed Which? members about their kitchens, including those who had bought from Ikea.
Ikea has three main kitchen ranges: Metod, Enhet and Knoxhult.
The Metod kitchen 'gives you complete freedom to personalise your kitchen layout, style and functionality', says Ikea. The Enhet kitchen offers a 'more flexible solution', and is designed to be disassembled and reassembled if you move home, while the Knoxhult kitchen offers Ikea quality and flexibility for a lower price.
We assessed all three of Ikea's kitchens.
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Ikea kitchens overall results
We tested 19 kitchen ranges from various brands, giving them an overall score based on their performance in the lab and customer ratings.
The top-scoring kitchen achieved 81% overall, while the lowest-scoring kitchen earned 59%.
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| Unit | Overall score | Lab assessment score | Customer score | Customer Service | How well the kitchen lasted |
|---|---|---|---|---|---|
| Enhet | M | M | M | M | M |
| Metod | M | M | M | M | M |
| Knoxhult | M | M | M | M | M |
Table notes: The overall score is based on the lab assessment of the units (60% weighting) and the feedback the brand received in our customer survey (40% weighting), which incorporates the customer score, plus ratings for the level of customer service and how well the kitchen lasted.
To see how Ikea's fitted kitchens compare with other leading brands we reviewed, visit our best and worst kitchen brands page.
Ikea kitchen lab assessment score
Three Ikea kitchens – Enhet, Metod and Knoxhult – were assessed by our lab to find out how well they stand up to everyday use.
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| Unit | Lab assessment score | Quality of units | Loading shelves | Drawers and runners | Hinges |
|---|---|---|---|---|---|
| Enhet | |||||
| Knoxhult | |||||
| Metod |
Table notes: Lab assessment scores are calculated based on a kitchen’s performance in 19 tests across four key areas - quality of units, loading shelves, drawers and runners and hinges. Ratings are combined to create an overall assessment score.
Find out how we test kitchens in our lab.
Ikea kitchen customer survey score
We also asked Which? members to rate their kitchens, and the standard of customer service they had received from their kitchens’ brand.
Log in now or join Which? to find out what Ikea customers told us.
| Customer survey category | Score and ratings |
|---|---|
| Customer score | |
| Customer service | |
| Quality of cupboards, doors, drawers and worktops | |
| Quality of finish | |
| How well cupboards, doors, drawers and worktops lasted | |
| Value for money |
Table notes: Based on the responses of 186 Ikea customers in an online survey of 4,378 Which? members conducted in January and February 2023. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend. Customers also rated other aspects of the service, shown as star ratings.
How to choose the best kitchen worktops, cabinets and doors for your home.
Ikea kitchen installation
Fitting an Ikea kitchen yourself
Ikea's Enhet and Metod units come flat-packed; you can assemble and install these kitchens yourself.
Knoxhult kitchens come fully assembled and you can install them yourself.
Our labs tried assembling and installing these kitchens to assess the ease of the process.
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Does Ikea install kitchens?
Not itself, no – but it does offer an optional fitting service at extra cost. It's not carried out by Ikea installers, but is organised by Ikea.
That said, Ikea stresses that its kitchens are designed to be installed by you. It claims its new Enhet range fits together without the need for tools – you simply click the parts into place.
But if you'd prefer a professional to fit your kitchen, use Which? Trusted Traders to find a kitchen installer near you.
Ikea kitchens: services and guarantee information
Does Ikea have a kitchen planner/design service?
Yes, Ikea offers a free kitchen-planning service in store. During your two-hour appointment, you'll work with an Ikea kitchen specialist to create your 'dream kitchen', according to Ikea.
Alternatively, you can have your planning appointment over video call. The planner will share their screen so you can see your kitchen design take shape.
You'll need to measure your space before your appointment but, if you're ready, you can order your kitchen as part of your appointment.
Ikea also offers a free online kitchen planner.
Does Ikea sell kitchen appliances, flooring and tiles?
It sells large kitchen appliances from a couple of brands, fitted at extra cost. But it doesn't supply kitchen flooring or tiles.
Ikea kitchen guarantees
Ikea offers different guarantees, depending on the range.
Metod has a 25-year guarantee that covers defects in the material and workmanship of the kitchen system.
For the Enhet kitchen system, there's a 10-year guarantee, whereas appliances have a five-year guarantee (except Lagan and Tillreda, which are two years).
There is no extended guarantee for the Knoxhult kitchen system – it comes with a standard one-year guarantee.
You can read more on Ikea's website.
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