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Hiring a trader
How to make a complaint

Most customers are happy with the service they receive from their Which? Trusted Traders. However, if you are dissatisfied with any element of your trader’s service, this guide will show you how to complain.
- Complaints
- Working with your trader
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Home maintenance

Which? Trusted Traders reveal how to handle common DIY nightmares

From botched plumbing to exploding light fixtures, DIY nightmares can leave your home in a mess. In 2023, we spoke to our Trusted Traders who revealed some simple ways to keep disaster at bay.

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Trader-of-the-month

April 2024’s Which? Trusted Trader of the Month is 1st Choice Stairlifts

Outstanding customer care and charity work helps secure a win for this company

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Trader-of-the-month

March 2024’s Which? Trusted Trader of the Month is Taskforce Heating & Plumbing

All-round excellence and a thoughtful approach to providing services makes this company a success with customers

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Trader-of-the-month

February 2024’s Which? Trusted Trader of the Month KJM Windows & Conservatories

From extensive charity work to consistently putting customers first, this is a worthy win for the Hampshire-based business

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Trader-of-the-month

January 2024’s Which? Trusted Trader of the Month is JR Roofing Lancs Ltd

The judges were impressed by this company’s commitment to providing a consistently high standard of customer service

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