1st Choice Stairlifts Limited

From the first call I made to 1st Choice Stair Lifts right through to the installation of my Mum’s stair lift the company have been absolutely fantastic. Lindsey and her team were fabulous; extremely helpful and a joy to deal with. We were kept up-to-date at every point of the process. The engineer, Adam, installed Mum’s stair lift swiftly, without mess and didn’t leave until he was sure that Mum was happy using the stair lift. I can’t fault 1st Choice Stair Lifts and would have no hesitation in recommending them to anyone needing a stair lift.

We had to have a stair lift fitted at short notice. We were very pleased with the excellent service provided by 1st Choice. Friendly, helpful, staff and clean and efficient fitter who, having installed the equipment, made quite sure we understood how to use it before leaving our house. We highly recommend this company.

1st Choice have been a pleasure to deal with. They seem to be an efficient, friendly and well run local company which provides an excellent service. The on-site team who fitted the lift took great care and were very professional. They thoroughly deserve this positive review and I have no hesitation in recommending this company to prospective customers.

Excellent service. Prompt response and fitting. Good customer communication. Friendly and understanding staff

The company arranged a fitting date within 1 week of my call. The fitter was efficient, friendly, knowledgeable and helpful. The price was very reasonable. I would have no hesitation in recommending this company

First class service. Installer was so pleasant and helpful. I would highly recommend. Fast efficient and professional service from start to finish

We were very impressed with the prompt service we received and the attention given to our request at short notice. As our problem was urgent we appreciated the efficiency with which it was resolvedl

My telephone call to 1st Choice Stairlifts on the ninth of May, concerned the removal of an old but working stairlift. A twenty three year old system, it was too old to be redeployed but the company was able to arrange its removal. A prompt response from the lady who took my call was followed shortly after by a call from another lady who had arranged for an engineer's visit. The appointment was made for the seventeenth of May. The engineer took less than ninety minutes to remove every last vestige of the stairlift. He worked quietly and efficiently and sought my advice about the removal of related hardware. Then he used his Henry vacuum cleaner to remove much dust and fluff that had hidden behind the stairlift's track and adjacent stairs. I was able to pay for the work, at the price agreed on the ninth of May, before he left, leaving behind a clean and tidy staircase. From the first telephone call to today's work, I am pleased to recommend 1st Choice Stairlifts for its prompt response and a quiet and efficient engineer.

Enquired about stairlift on Friday, came out to visit on Monday, fitted on Thursday. Everyone polite and friendly. Explained whole process clearly.