Efficient, knowledgeable and polite chimney sweep.
I found the details of this company at the HETAS website. Initial contact was made by telephone. The phone was answered promptly and politely. We had a brief discussion about the work needed scales of charging and an appointment was arranged at a mutually convenient time. On the arranged date Robert arrived punctually. He worked in a methodical and efficient way, completing the work within 30 minutes and leaving no mess. His friendly and knowledgeable manner inspires confidence. I have recommended the firm to a neighbour and expect to use the service again Spring.
Customer in Windsor and Maidenhead
Posted on 05/04/2021
, work completed 26/03/2021
Recommended
Removing Woodburner
Needed my wood burner removed to retile the hearth, the company that installed it requested I do it myself, not thinking this was the best thing to do, I called around and found Robert from Chim-Me-Sweep, he offered advice on the phone and then came over the next day. He decommissioned the fire there and then, was very helpful, clean and explained what he had done and why. Very professional, accommodating and would definitely use him again. Highly recommended.
Liz in Surrey
Posted on 25/03/2021
, work completed 25/03/2021
Recommended
Professional and friendly service
I thought I had an issue with the bird nest on one of the chimneys. Rob arrived on time and did a great job, luckily there was not a nest and the chimney is drawing really well now. He is very friendly, clean and tidy and very Covid aware. Highly recommended.
Angelika in Surrey
Posted on 13/03/2021
, work completed 12/03/2021
Recommended
On time and Professional
Robert Wallace arrived on time to sweep one of the chimneys in my house which he completed quickly and professionally. He also provided expert advice on two other chimneys. Very strong focus on safety. Highly knowledgeable and competent as well as excellent value for money.
Customer in Surrey
Posted on 05/03/2021
, work completed 04/03/2021
Recommended
Clean, efficient, fast
Very happy with service. This was the first time I had Robert carrying out the work for me as I followed a friend s recommendation. Rob did the work in a fast cleaned efficient manner and took time to talk me through the report and answer questions I had. Will certainly be using his services again in the future.
Customer in Surrey
Posted on 30/01/2021
, work completed 26/01/2021
Recommended
Swept chimney and removed generations of birds' nest material. Excellent job well done and very reasonably priced.
To stop jackdaws nesting I needed a cowl to be fitted, after clearing the chimney. I booked Chim-me-sweep; he arrived dead on time, carried out the work, with difficulty bringing down a ball of twigs two feet in diameter. He dressed in PPE, wore a face-mask, laid protective material over my carpets between the front door and the fireplace, and was quick, efficient and polite throughout, cleaned up and offered good advice during discussion. When he left there was no trace that he had been, other than a clear chimney and the bundle of twigs at the end of the garden. I would unreservedly recommend this firm.
Customer in Surrey
Posted on 30/01/2021
, work completed 26/01/2021
Recommended
Swept chimney
Did a great job, chimney drawing really well now. Incredibly clean and tidy. Very friendly and very Covid aware, used PPE the whole time. Highly recommended.
Customer in Surrey
Posted on 23/01/2021
, work completed 19/01/2021
Recommended
Great service and friendly person
I had an annual chimney inspection with smoke test and clean. The trader communicated clearly in advance what would happen on the day, and what the requirements were to be Covid secure. The job was carried out very efficiently and there was no mess at all. The trader was friendly and explained the service very clearly, as well as providing advice on how to arrange the wood to achieve the most efficient burn. The cost was also very competitive. We will certainly use this trader for next year's inspection.
Customer in Surrey
Posted on 07/01/2021
, work completed 06/01/2021
Recommended
Log burner & flue sweep
We found Robert via Trusted Trader and were impressed with his reviews. We were further impressed when upon phoning to speak with him to arrange a visit he was very helpful in trying to resolve the major soot smell we had encountered in our lounge (prior to him being able to visit). He text us to confirm the visit two days before and this was especially reassuring during these covid times. He uses full PPE and is happy to give advice and answer as many questions as you have. He gave solid advice on positioning our carbon monoxide monitor. We will defo be using him again after the season has finished for a further sweep.
Thomas in Surrey
Posted on 22/12/2020
, work completed 22/12/2020
Recommended
Great service. 100% satisfaction.
Arrived on time. Cleaned chimney cleanly and efficiently; gave advice on where to place our monitors and all this was conducted in a friendly, open manner. Happy to recommend.
Customer in Surrey
Posted on 10/12/2020
, work completed 10/12/2020
Recommended
Good old fashion customer service at a fair price.
Chim-Me-Sweep came recommended to me by two different family members and I can understand why. Someone who is clearly passionate about his job, communicates well, knows what he is doing and charges a fair price. Apart from this, Robert is actually a nice guy and offered some solid advice, as we are looking to install another stove. I think we will be a repeat customer. I would not hesitate to recommend Chim-Me-Sweep. Thank you!
Customer in Surrey
Posted on 07/12/2020
, work completed 07/12/2020
Recommended
Very informative
Mr. Wallace was very prompt and efficient. He was also very interesting and offered much valuable advice on safety and efficiency.
Customer in Surrey
Posted on 04/12/2020
, work completed 27/11/2020
Recommended
Swept my Chimney
I was very pleased with them. here on time, clean and they were trustworthy. Will certainly use them again next year.
Which? Trusted Traders Consumer
Posted on 04/12/2020
, work completed 03/12/2020
Recommended
Not your average Sweep on the street! Just Brilliant!
Great service from Chim-Me-Sweep! I have used this company for the past 4 years and they have never let me down, always on time, efficient, clean, helpful, friendly, cost effective and full of advice, going that extra mile every time. This year in particular taking social distancing COVID into account adhering to health and safety. I would not hesitate to recommend this company. Good to support local too!
Customer in Surrey
Posted on 03/12/2020
, work completed 03/12/2020
Recommended
Superb service as always
Fast no fuss and very COVID safe service. Robert installed our log burner a couple of years ago and has swept the flue each year since. Highly recommend.
Customer in Surrey
Posted on 28/11/2020
, work completed 27/11/2020
Recommended
Good work
Excellent service, friendly and professional we have used Robert for years. Totally Covid safe and secure.
Customer in Surrey
Posted on 27/11/2020
, work completed 27/11/2020
Recommended
Swept my chimney and installed a small stove
He was very good very efficient very helpful and a reasonable price. He was very informative and helped me to source the stove that he then ptu in my small fireplace.
Customer, Woking
Posted on 26/11/2020
, work completed 07/11/2020
Recommended
Went the extra mile
I would recommend Robert our chimney sweep. He was polite, aware of all safety precautions re covid, did the job quickly and cleanly. He explained extra information to us including carbon monoxide regulations and new best practice on lighting a fire for a greener environment. We were presented with a certificate of standards of work on completion. we will ask him to come back in the spring! Thank you.
Customer in Surrey
Posted on 18/11/2020
, work completed 18/11/2020
Recommended
Chimney Swept
First time I have used this service. Robert was late, but called me to tell me why and arrived as promised. He was polite and courteous, answered all my questions about the fire and using the fireplace. He was clean and tidy and efficient.
Customer in Surrey
Posted on 16/11/2020
, work completed 16/11/2020
Recommended
Brilliant service
This is the first time I have used chin-me-sweep and I will most definitely be using them again. Really professional, go above and beyond just sweeping the chimney, they replaced the rope on my wood burner at no extra cost. Would highly recommend and have already recommended to one of my friends
Customer in Surrey
Posted on 23/10/2020
, work completed 23/10/2020
Recommended
No Place Like Gnome
I use this company every year and would not hesitate to recommend to anyone. Efficient and clean service and even in these weird times Covid safe rules very well adhered to with PPE worn at all times. I will be booking again next year without a doubt.
Customer in Surrey
Posted on 15/10/2020
, work completed 12/10/2020
Recommended
Recommended Chimney Sweep
From the time I spoke to Robert on the phone I knew I was going to get great service from him, and I wasn't wrong. He was prompt and provided excellent value for money. He turned up at the agreed time and was very friendly and knowledgeable. I will use him in future for my yearly sweep now.
Customer in Surrey
Posted on 15/10/2020
, work completed 15/10/2020
Recommended
Chimney sweep - very happy
Very happy with service. Nice bloke. Excellent Covid precautions taken. Efficient service. Advice given on correct placement of carbon monoxide detector and what type to buy and also on how to replace broken board inside stove. Cleaned up well after job. Very happy. Thank you.
Customer in Surrey
Posted on 13/10/2020
, work completed 13/10/2020
Recommended
Great job, great price
Robert has swept our chimney, annually, for the last 3 years. He is very thorough, but does the job quickly. The price hasn’t changed in the time I’ve used him. He is very happy to offer advice and I was very impressed with his use of good quality PPE (with this being the first time he’s been to our house since the Covid pandemic began).
Customer in Surrey
Posted on 12/10/2020
, work completed 12/10/2020
Recommended
Always a first class service
Rob has been sweeping our chimney for a few years now and we will continue to use him. We would recommend him. Polite, job well done, everything left clean, gives good and sound advice, not pushy, and very good price.
Customer in Surrey
Posted on 09/10/2020
, work completed 09/10/2020
Recommended