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Chim Me Sweep Chim Me Build

Profile image for Chim Me Sweep Chim Me Build
5.0

321 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

May 2020

About

Thank you to all our customers who have left such “GLOWING” reviews.

Historically, the months between October and March have been the worst weather in the UK, but thanks to the effects of climate change, we now face an uncertain future.
Therefore, it would surely be wise to pursue any measures possible to mitigate the effects of climate change, to help ensure a more stable climate for future generations.
One proven measure to reduce emissions, is to have your appliance swept regularly and ideally, twice a year, regardless of whether it has been used only once in a year or every day.
This not only reduces emissions but improves the efficiency of your appliance, therefore making it more economical as well as reducing the risks of carbon monoxide poisoning and the build up of soot and creosote in your flue.
Your insurance may be invalidated without proof of a sweep should the unthinkable happen, even if due to an electrical fault.
Our customers' safety and wellbeing is at the heart of our philosophy.

What we do

  • Chimney Sweeps

    • Chimney Repair
  • Chimney builders, liners and specialists

    • Chimney re-pointing
  • Fireplace and stove installers

  • More Services

    • everything to do with chimneys is what we do
    • advice is free

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
321 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent chimney sweep
Customer Service
Quality
Value
We have used Chim Me Sweep for several years to sweep our wood burning stove & flue. They are always professional, friendly, very knowledgeable, do an excellent job & tidy up after themselves. Their comms are good, they keep to their appointments & the price is very fair.
Customer in Surrey Posted on 08/06/2025 , work completed 05/06/2025
The trader replied (on 09/06/2025)
Thank you very much for your kind review, and your repeat business. We pride ourselves on offering free and impartial advice as well as offering a service which we aim to exceed our customer's expectations (including updating customers if we are running early (or late) for our appointed time).
Excellent chimney sweep service, highly recommended
Customer Service
Quality
Value
Excellent reliable service with an extremely knowledgeable professional. The work was carried out efficiently, cleanly and at a very good price. The additional advice given regarding positioning of carbon monoxide detectors and general chimney maintenance was invaluable. Thank you for a fantastic service. Highly recommended to anyone looking for a chimney sweep.
Customer in Berkshire Posted on 24/05/2025 , work completed 22/05/2025
The trader replied (on 27/05/2025)
Thank you for a fantastic review. We take pride in ensuring we are respectful, efficient and perform the work as quickly and cleanly as possible. Our customer welfare is our primary priority which includes recommending the use of a carbon monoxide alarm, helping to keep our customers safe.
Continued great service
Customer Service
Quality
Value
We have used Chim Me Sweep for almost 10yrs. They’re quick, clean and efficient and excellent at reminding us to book in. A highly recommended professional and knowledgeable business. A lovely man. You won’t regret booking them! We must keep our fireplaces well looked after for those cosy nights! :)
Customer in Surrey Posted on 20/05/2025 , work completed 15/05/2025
The trader replied (on 21/05/2025)
Thank you for addressing an area we are keen to promote, the continued and regular servicing of stoves (as well as open fireplaces). It is for this reason we try to keep our prices at a level customers feel are reasonable and easily accessible, particularly for those customers keen to follow the industry recommendation of having two sweeps per year. This gives us the opportunity to monitor the condition of the appliance as well as rectify any issues which may be present. Many thanks again for your kind words.
Professional and great service
Customer Service
Quality
Value
I know Fraser for years and he always does a great job plus happy to share valuable information regarding the stoves. Quick and professional service.
Customer in Surrey Posted on 18/05/2025 , work completed 13/05/2025
The trader replied (on 21/05/2025)
Thank you so much for leaving us a review. Reviews are an invaluable part of our business, highlighting areas we are proficient in as well as notifying us should there be areas to improve upon. We are always happy to offer sound, impartial advice on whichever topic a customer may have a query.
Surrey Chimney Sweep
Customer Service
Quality
Value
Everything about this chimney sweep is good. His work, knowledge of the job, attention to detail, cleanliness and tidiness, willingness to go the extra distance to ensure everything is first rate, and last but by no means least, his prices. I wholeheartedly recommend him as I know he won't let me down
Customer in Surrey Posted on 17/05/2025 , work completed 06/05/2025
The trader replied (on 21/05/2025)
Thank you for your review, our primary objective is to ensure the safety of our customers. To that aim, we always endeavor to offer impartial advice which the customer can relate to and to offer our services at competitive rates so as not to dissuade customers from ensuring their appliances are in good, serviceable order. Furthermore, we always aim to leave a customers property in a state of cleanliness our customers have come to expect.
Excellent service!
Customer Service
Quality
Value
Super service - communication excellent. Very easy to deal with and completely trustworthy. We work from home and are on calls; we know we can leave the team to get the job done and see themselves out when complete. Fraser makes it so easy for us. Just brilliant.
Customer in Surrey Posted on 14/05/2025 , work completed 08/05/2025
The trader replied (on 16/05/2025)
Thank you for your wonderful review. We understand our customers have busy lives which can mean they are otherwise engaged when we attend our appointments but reassure our customers of our integrity and trustworthiness to perform our services with minimum disruption to their day.
Excellent
Customer Service
Quality
Value
High standard of work. Excellent communication. Efficient. Clean. Polite. Helpful advice. Competitive price. Highly recommended.
Customer in Berkshire Posted on 30/04/2025 , work completed 28/04/2025
The trader replied (on 01/05/2025)
Thank you for your kind review. Many of our policies are highlighted by your review and our intention is always to maintain those standards with the aim of exceeding them whenever possible.
Good advice
Customer Service
Quality
Value
Arrived promptly and carried out a sweep of our flue as booked. Everything left clean and tidy. This is the second time we've used this service and will do so again. Some good advice offered.
Customer in Surrey Posted on 28/04/2025 , work completed 23/04/2025
The trader replied (on 01/05/2025)
Thank you for your review. We always endeavor to be punctual for our appointments as we know our customers have busy lives. We aim to assure our customers of our reliability and efficiency with the objective of repeat appointments, and reviews are an invaluable indicator of us meeting that objective.
Fast and efficient
Customer Service
Quality
Value
Excellent fast and efficient service, very polite and friendly technician. Everything left clean and tidy.
Customer in Surrey Posted on 26/04/2025 , work completed 23/04/2025
The trader replied (on 29/04/2025)
Thank you for your kind words. We hope to be of service to you again in the future.
Chimney sweep
Customer Service
Quality
Value
Arrived on time. Always friendly and polite. Always clean and tidy. Cleaned my chimney. Very professionally done. Advised me to get a detecter which I have done!!! Reminds me again in a year's time!!! Great service all round.
Customer in Surrey Posted on 07/04/2025 , work completed 04/04/2025
The trader replied (on 08/04/2025)
Thank you very much for your encouraging review. Punctuality, cleanliness and efficiency are very important to us, as is the safety of our customers, hence recommending the use of a Carbon Monoxide alarm. Thank you also for highlighting the benefits of our reminder texts. As our customers have very busy lives, we feel it our obligation whenever possible, to remind customers that their appliance (be it an open fire or log burning stove) is due for a sweep.
Decommissioned chimney swept to clear any remaining debris.
Customer Service
Quality
Value
Arrived on time, very professional customer service in every way from knowledge and answering any queries to orderly paperwork and transparent pricing. The work was completed in exactly the same way as it was scheduled to be and with practically no mess at all as all necessary precautions were taken. Would definitely recommend to others having used this service before and will be continuing to do so in the future.
Customer in Greater London Posted on 23/03/2025 , work completed 22/03/2025
The trader replied (on 02/04/2025)
Thank you so much for your kind words. The review platform is an indispensable tool for us not only to build on effective working practices but also to address any shortcomings. Our primary objective is the safety of our customers, keeping you safe and warm and a part of that service is offering impartial, sound advice but it is also important to us that we complete the work over and above the customers' expectations.
Great work
Customer Service
Quality
Value
2nd time I've used this business - excellent job. Reliable prompt and very tidy . Will definitely continue to use.
Customer in Surrey Posted on 20/11/2024 , work completed 31/10/2024
The trader replied (on 24/11/2024)
Thank you for your kind words and repeat business. Our customers welfare is our first priority and ensuring the fireplace is left clean and tidy is an important part of our service.
Very Happy with service
Customer Service
Quality
Value
This is the second year Fraser has come to us. He is Friendly, Helpful, Knowledgeable, Reliable Will recommend Fraser to friends.
Customer in Surrey Posted on 02/10/2024 , work completed 02/10/2024
The trader replied (on 06/10/2024)
Thank you for your kind words. Recommendations are the best compliment to receive.
Book early
Customer Service
Quality
Value
Had my bi annual chimney sweep recently and as usual Fraser did a great job. Always friendly, punctual and extremely tidy, plus , always happy to advise on any problems , if needed. Very busy , so best to book early
Customer in Surrey Posted on 26/09/2024 , work completed 09/09/2024
The trader replied (on 28/09/2024)
Many thanks for your wonderful review and yes, booking in advance offers more choice of dates for an appointment.
Would recommend, reliable and great work!
Customer Service
Quality
Value
Second year using this Chimney sweep, Fraser, and would highly recommend! Always punctual, trusting, and lovely guy!
Customer in Surrey Posted on 25/09/2024 , work completed 25/09/2024
The trader replied (on 28/09/2024)
Thank you for your commendation. Punctuality is paramount to us as our customers have busy lives too so we try our best to honour the appointed time but will always try and keep our customers informed should the unexpected arise (such as bad traffic or a previous appointment which has proved more challenging than expected).
Great service
Customer Service
Quality
Value
Very reliable and a subject matter expert. Offered advice and useful tips and would highly recommend.
Customer in Surrey Posted on 13/09/2024 , work completed 13/09/2024
The trader replied (on 20/09/2024)
Thank you for your kind words. Advice is free and we are pleased to help whenever we are able.
Excellent, knowledgeable, tidy, personable and friendly
Customer Service
Quality
Value
I have used Fraser now at Chim Me Sweep for about 8 years. He is friendly, knowledgeable, efficient, good value and tidy. His customer service skills are great. Throughly recommend.
Customer in Surrey Posted on 12/09/2024 , work completed 12/09/2024
The trader replied (on 13/09/2024)
Thank you for such a glowing review. We always strive to deliver customer service which exceeds customer expectations without losing sight of our commitment to focus on the wellbeing of our customers.
Good Sweep
Customer Service
Quality
Value
For the second year running, Mr Fraser N Simpson swept our two chimneys. He made a good job of it and left no mess. He’s a polite and friendly chap. I recommend him.
Customer in Surrey Posted on 11/09/2024 , work completed 11/09/2024
The trader replied (on 12/09/2024)
Thank you so much for your wonderful review. I look forward to being of service to you in the future.
Efficient, clean and knowledgeable.
Customer Service
Quality
Value
Frazer was so helpful, not only with getting in and out quickly and cleaning the inherited log burner in our new house so efficiently, but also with his knowledge. He answered all of my questions on how best to use it, what to use, and how to keep it as it’s best and working well for many years to come. Thank you! We will book in for an end of season clean as well.
Customer in Surrey Posted on 10/09/2024 , work completed 10/09/2024
The trader replied (on 12/09/2024)
Our advice is always free and hopefully informative and helpful. Thank you for your wonderful review.
Repeat clean
Customer Service
Quality
Value
Fraser cleans our chimney each year. Does a great job at a very reasonable price. Always very clean and tidy. Also gives useful feedback and advice.
Customer in Surrey Posted on 02/09/2024 , work completed 02/09/2024
Great work; highly recommend!
Customer Service
Quality
Value
Fraser cleans my chimney yearly and I'm never disappointed. He is friendly, does a great job, works efficiently and leaves the area spotless. I highly recommend his services.
Customer in Surrey Posted on 25/07/2024 , work completed 25/07/2024
The trader replied (on 01/08/2024)
Thank you for your kind words. Our aim always, is to clean up as efficiently as possible.
Outstanding Chimney Sweep
Customer Service
Quality
Value
Joining happy band of customers! Nine years ago, Robert and Simon installed wood burning stove in our period property. The chimney had to be expertly angled, due proximity of walls/roofs etc., which was managed with great precision. Robert has kept our stove in good working order and swept our chimney bi-annually, since then. He is a fund of knowledge and interest and a delight to converse with. We recommend him 110 per cent!
Susan in West Sussex Posted on 27/01/2023 , work completed 22/12/2022
Gnome Sweet Gnome
Customer Service
Quality
Value
This man has seen inside more chimneys than Father Christmas. He knows his stuff and just like Santa he visits my home once a year. Another great job done, THANK YOU.
Customer in Surrey Posted on 04/11/2022 , work completed 04/11/2022
Expert service
Customer Service
Quality
Value
Robert is clearly an expert in his field. Very knowledgeable and always takes the time to explain his craft, ensure your fireplace is safe and all done with a smile and a conversation. It's the second year we have used him and he is also very reasonably priced. Can't really imagine a better recommendation to make.
James in Surrey Posted on 26/09/2022 , work completed 26/09/2022
The trader replied (on 27/09/2022)
Thank you for your review this is what encourages us to do what we do and offer the best we can, especially in today's challenging world.
Quick and friendly
Customer Service
Quality
Value
Needed a Chimney cleaned, the first time in 15 years. The guy turned up, on time and was friendly. The job itself was done quick, clean and with no fuss. Quite a lot of dirt was removed, so really happy I had the work done. He also offered some good advice after the cleaning.
Kevin in Berkshire Posted on 01/07/2022 , work completed 01/07/2022
The trader replied (on 02/07/2022)
Always happy to advise and help customers, be they new to us or regulars. Thank you.