Endorsed by Which?

Unicorn Windows Ltd

4.9

83 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 08:30–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

What's the secret of our successful 25 years in the business?
It's no secret: By choosing Unicorn Windows to provide your windows, doors, conservatories, soffits/fascias/guttering/cladding and porches, you are not just picking a product from a catalogue; you are buying a quality product tailored to your needs and preferences that offers better security, higher energy efficiency, value for money and an improved look and value to your property. Our clients also enjoy peace of mind knowing that we register for Competent Person Scheme/Building Regulation Certification with ASSURE and provide a full 10 year insurance backed guarantee through the Double Glazing and Conservatory Ombudsman Scheme.
Whatever you have in mind for your home improvements, Unicorn Windows can help. Call 01525 854272 for a free quote or see our website www.unicornwindows.co.uk.
Unicorn Windows Ltd: Where Quality and Service are NOT a Myth

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Hardwood conservatories and orangeries
    • Conservatory maintenance
  • Glaziers

    • Replacement window services and repairs
    • Window consultants
    • Sash windows
    • Timber windows
    • Double glazing installation
  • More Services

    • soffits guttering fascias garage doors porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
83 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
My review
Customer Service
Quality
Value
Very good.
Donald, Bedfordshire Posted on 15/06/2018 , work completed 15/06/2018
The trader replied (on 03/07/2018)
Hello Donald! Thank you for your review, it's much appreciated. Kind regards, The Unicorn Team.
A fuss free installation
Customer Service
Quality
Value
Replaced all doors and windows plus associated building work. Very efficient and friendly staff. Excellent quality of work completed on time.
Stuart, Bedfordshire Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 03/07/2018)
Hello Stuart! Thank you for taking the time to write a review, it is much appreciated and we are very happy that you are pleased with us, our products and our services! Kind regards, The Unicorn Team.
A Conservatory with a Difference
Customer Service
Quality
Value
We required to add a Conservatory to the rear of our House. However, it was an unusual specification in that we required 60% of the floor area to be totally enclosed and 40% open sided with only a roof. We sought 3 quotes for the work and Unicorn were the most competitive and grasped the concept of our requirements very quickly. The start of the works was delayed beyond the dated advised, but this was due to adverse weather in March 2018 delaying preceding projects. When works did commence we were impressed by the co-ordination and efficiency which were evident. The work area was always kept as tidy and clean as possible and the workforce were always courteous and considerate to us. The management and staff of Unicorn were attentive and helpful, in particular, the site supervisor, who as well as being a very good tradesman was a very diligent organiser. we did have a slight delay awaiting the plumber to install the heating, but the finished product was worth the wait. We also introduced some variation to the works which Unicorn fitted into their schedule in a very seamless fashion. Overall, we are delighted with the finished product and would have no hesitation in using the services of Unicorn on another occasion.
diane Posted on 11/06/2018 , work completed 11/06/2018
The trader replied (on 21/06/2018)
Hi Diane! Thank you so much for taking the time to leave us a review and for your kind words. We're delighted that you are happy with your new conservatory! May you enjoy it for many years to come! Kindest regards The Unicorn Team
Excellent installation
Customer Service
Quality
Value
Excellent quality and professional fitting service.
Steven, Bedfordshire Posted on 11/06/2018 , work completed 11/06/2018
The trader replied (on 03/07/2018)
Hello Steven! Thank you for leaving us a review! Kind regards, The Unicorn Team.
Job well done.
Customer Service
Quality
Value
Unicorn Window replaced a small kitchen window with a larger one. Both Steve and Sam (the fitters) were very considerate and cleaned up well after. They did a great job. Good communication with the office to 5/5.
Burton, Bedfordshire Posted on 03/05/2018 , work completed 03/05/2018
The trader replied (on 03/07/2018)
Hello!! Thank you for your kind words! We're pleased that you're pleased! Kind regards, The Unicorn Team.
My review
Customer Service
Quality
Value
Clean and tidy - super product.
David, Bedfordshire Posted on 28/03/2018 , work completed 28/03/2018
The trader replied (on 16/04/2018)
Hello David! Thank you for taking the time to leave your review - it really is appreciated! Kind regards, The Unicorn Team
Prompt and effective
Customer Service
Quality
Value
Fitted kitchen secondary glazing - works well, efficient and neat fitting and on time. Happy to recommend and to use again.
Roger, Bedfordshire Posted on 01/02/2018 , work completed 01/02/2018
The trader replied (on 02/03/2018)
Hello Roger! Thank you for leaving us your review - it's much appreciated. Kind regards The Unicorn Team
Professional job
Customer Service
Quality
Value
We have used Unicorn before to replace virtually all of our windows, so knew their great professional work. New back door and front door. Fitters were friendly, courteous guys. The salesman, John listened and advised. Not pushy and aimed to ensure we were happy with the product. Would use again without hesitation.
Jackie, Hertfordshire Posted on 25/01/2018 , work completed 25/01/2018
The trader replied (on 13/02/2018)
Hi Jackie! Thank you so much for taking the time to leave us a review - we're so pleased that you're pleased! Kind regards The Unicorn Team
Prompt and professional
Customer Service
Quality
Value
From the start they were very professional, friendly and nothing was too much trouble. The installation was of a very high standard, would highly recommend.
Pam, Bedfordshire Posted on 02/01/2018 , work completed 02/01/2018
The trader replied (on 02/02/2018)
Hello Pam! Thank you so much for taking the time to leave us your review! Kind regards, The Unicorn Team
Fantastic job
Customer Service
Quality
Value
Great team of workers, always friendly and courteous at all times when at my home. Fantastic job done.
Stewart, Bedfordshire Posted on 19/12/2017 , work completed 19/12/2017
The trader replied (on 02/02/2018)
Hi Stewart, Thanks for leaving us your review - glad to hear we pleased! Kind regards, The Unicorn Team
Excellent recovery
Customer Service
Quality
Value
An error with initial fitting, recovered promptly and very well.
John, Hertfordshire Posted on 01/12/2017 , work completed 01/12/2017
The trader replied (on 02/02/2018)
Hello John Thank you for leaving us your review - it's much appreciated - and glad to hear we pleased! Kind regards The Unicorn Team
Fantastic supplier
Customer Service
Quality
Value
From initial contact to paying the bill everything was set out as I wanted it. Helpful advice along the way, nothing was to much trouble, even small glitches were fixed without added cost. Fitters made me feel part of the team and joined in conversations and spoke to me as a person rather than just a person whose house they were doing. Fantastic performance from start to finish - very highly recommended.
David Wilson Posted on 29/11/2017 , work completed 29/11/2017
The trader replied (on 04/12/2017)
Hello Mr Wilson! Thank you so much for taking the time to leave us your review! It's always great to hear from our customers and to hear that you would highly recommend us is brilliant! We're happy that you're happy! Kind regards, The Unicorn Team
Fabulous job, prompt, professional
Customer Service
Quality
Value
We looked around at several firms to do the work at our house. We couldn't fault Unicorn the workman were very helpful, courteous, hard workers! The finished job is wonderful we would have them back in an instant if we needed any more work done.
Paul, Bedfordshire Posted on 27/11/2017 , work completed 27/11/2017
The trader replied (on 04/01/2018)
Hi Paul! Thank you so much for leaving us your review. There is no greater compliment than a recommendation from a happy client! Kind regards, the Unicorn Team
Happy to Recommend
Customer Service
Quality
Value
Ticks all the boxes. Good product, no hard sell, reasonable price, installation crew turned up on time. All the instalers were courteous and consderate. Installation was completed with minimal disruption or mess. Guys cleaned up as they went along. Neat job. Happy to recommend.
GLCannon Posted on 10/10/2017 , work completed 10/10/2017
The trader replied (on 11/10/2017)
Hello Mr Cannon Thank you for leaving us your review, it is much appreciated. Great to hear we pleased! kind regards, The Unicorn Team
Very good
Customer Service
Quality
Value
Professional, good value and fast. Good workmanship.
Greg, Buckinghamshire Posted on 10/10/2017 , work completed 10/10/2017
The trader replied (on 04/01/2018)
Hello Greg! Thank you for taking the time to leave us your review! We're pleased that you were pleased! Kind regards, The Unicorn Team
Excellent job.
Customer Service
Quality
Value
Very prompt and professional. Problems arising dealt with and solved very quickly.
Barry, Bedfordshire Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 06/10/2017)
Hello Barry! Great to hear we pleased! Thank you for leaving your review, it's much appreciated! Kind regards, The Unicorn Team
Excellent work
Customer Service
Quality
Value
They have been a pleasure to deal with. They were on time, clean and neat, and the result is superb. Would highly recommend them.
Gordon, Hertfordshire Posted on 13/09/2017 , work completed 13/09/2017
The trader replied (on 06/10/2017)
Hello Gordon! Thank you for taking the time to leave us a review - it really is appreciated. Happy that you're happy! Kind regards The Unicorn Team
Prompt and efficient
Customer Service
Quality
Value
Have used this company twice. Both times, prompt and excellent service - we'd use them again.
Peter Brian, Bedfordshire Posted on 04/09/2017 , work completed 04/09/2017
The trader replied (on 25/09/2017)
Hello Peter! Thank you for kindly leaving us your review; it's great to hear you were happy with us! Kind regards, The Unicorn Team
First Class
Customer Service
Quality
Value
The 4th time we have used Unicorn Windows over 15 years and they have always done an excellent job and proved to be totally trustworthy with excellent customer service and the highest quality installation standards. I would have no hesitation what so ever in recommending them.
AngusM-31 Posted on 02/09/2017 , work completed 02/09/2017
The trader replied (on 05/09/2017)
Hello Angus! Thank you for taking the time to leave your review, your kind words are appreciated and we are pleased that you're pleased! Kind regards The Unicorn Team
Very happy
Customer Service
Quality
Value
I would recommend Unicorn Windows Ltd, very happy with their service.
Linda, Buckinghamshire Posted on 20/08/2017 , work completed 20/08/2017
The trader replied (on 14/09/2017)
Hello Linda! Thank you kindly for leaving us your review, it really is appreciated. With kind regards, The Unicorn Team
Top class job.
Customer Service
Quality
Value
Excellent service from quote to completion.
Terry, Bedfordshire Posted on 28/07/2017 , work completed 28/07/2017
The trader replied (on 09/08/2017)
Hi Terry! Thank you for taking the time to leave us a review - it's much appreciated. Glad we pleased! Regards The Unicorn Team
My review
Customer Service
Quality
Value
Good job
Nigel, Bedfordshire Posted on 18/07/2017 , work completed 18/07/2017
The trader replied (on 09/08/2017)
Hello Nigel Your review is really appreciated, thanks for taking the time to leave it for us. Kind regards The Unicorn Team
Great job
Customer Service
Quality
Value
Great job - as expected. Very friendly fitters.
Sarah, Bedfordshire Posted on 03/07/2017 , work completed 03/07/2017
The trader replied (on 21/07/2017)
Hi Sarah Thank you for your review! So nice to hear from happy customers! Regards, the Unicorn Team
My review
Customer Service
Quality
Value
Fast efficient service, recommended.
Kenneth, Buckinghamshire Posted on 27/06/2017 , work completed 27/06/2017
The trader replied (on 07/07/2017)
Thank you for taking the time to leave us a review!
Bingley Roofing Contractors Ltd
Customer Service
Quality
Value
This is our third installation and we are very happy with their workmanship and understanding. Nothing was too much trouble from their sales team to the installation engineers. We are totally impressed and would not hesitate in recommending.
Peter, Bedfordshire Posted on 27/06/2017 , work completed 27/06/2017
The trader replied (on 07/07/2017)
Hello Peter, Thank you for leaving us you review; it's always great to hear from happy customers and we do appreciate your feedback. Regards The Unicorn Team