Endorsed by Which?

A J Marsden Ltd

5.0

144 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

A J Marsden Ltd was formed in November 2005 after 10 years of trading as A J Marsden Plumbing and Heating.
It was decided that due to continued expansion of Customers and staff that this was the best way to move the company forward in supplying quality plumbing, Heating and Fully fitted bathrooms to the public whom require our excellent supply and installation services.
All our gas fitters have attained the current gas safety certificates and are gas safe registered for the work they will carry out.
Please browse our website to find out in more detail the services we offer.All of our work is guaranteed, will be of the highest quality and carried out with as little disturbance to your everyday life as is possible.We look forward to hearing from you and know you will not be disappointed if you choose our company to carry out your requirements

We are a supply and install only company
Fully fitted bathrooms starting from £8000
kitchens from £14000
Worcester boiler replacements from £2500

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
  • Bathroom fitters

    • Bathroom design services
    • Wet rooms
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Bathroom suppliers
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen design
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

  • More Services

    • worcester bosch accredited installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
144 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
New Radiators
Customer Service
Quality
Value
2nd time we have used AJ Marsden, as before Andy called around at the time and date agreed via email, Andy looked at what we wanted and recommended what we should do and then gave us a price for the job, we agreed on the price and then sorted the date and time for fitting, On the day a knock on the door and away they went, put down sticky sheets over all walkways and the job got going, (nice to make them a coffee at this point), job was done with very little mess and left as they found the house, I would 100% recommend AJ Marsden and I will be using there service again, Thank you Simon S
Customer in Greater Manchester Posted on 03/01/2024 , work completed 03/01/2024
The trader replied (on 09/01/2024)
Thank you for your kind review Simon, I am really happy everything went well again and that you were happy with the service. I hope the new addittional radiators are keeping the new areas nice and warm. We look forward to seeing you in the future. Andrew & Dean
VERY PROFESSIONAL
Customer Service
Quality
Value
I contacted AJ Marsden to upgrade my elderly relatives boiler. Having used them myself at my previous address I knew I could rely on them. Andy, Dean and their team did a top job upgrading a very old boiler to a brand new Worcester Bosch combi boiler. From point of contact and initial survey all the way through to completion they did a fantastic job. They worked hard to get the new boiler working the same day to ensure my relatives had heating and hot water. They are a friendly and professional business who I would have every faith in using again and recommending to others. Thank you for such a brilliant job.
Customer in Greater Manchester Posted on 02/12/2023 , work completed 28/11/2023
The trader replied (on 09/01/2024)
Thank you for your kind review, I am so happy that we were able to help as best and as quickly as we could. I know your elderley relative was left a bit in the lurch with the previous engineer but i am so grateful of the team volunteering to work late on a Saturday to get the boiler up and running so they had heating and hot water before returning later that week to do all the finishing touches. If you or your relatives need us in the future please don't hesitate to contact us. Andrew & Dean
They have serviced our boiler & done additional plumbing like fitting radiators. Always sticking to schedule & budget.
Customer Service
Quality
Value
I would highly rate this company, they are very professional, competative and approachable. They helped us immediately when we had a major burst, they have dealt kindly with work for my elderly parents and they have given us sound advice and recommendations concerning other building work.
Customer in Greater Manchester Posted on 30/11/2023 , work completed 17/11/2023
The trader replied (on 09/01/2024)
Thank you, it has always been a pleasure working for you and it was also a pleasure to be able to help out with the problems your parents had with their heating system. I am always happy to advise with my building knowledge as well as my plumbing knowledge if i am able to and glad you were able to use one of my recommendations to get the building problem resolved. We look forward to seeing you soon. Andrew & Dean
New Boiler
Customer Service
Quality
Value
Andrew came and gave us a quote for a new boiler to be fitted,told us what our options were. We agreed on a make and model and we were happy with his quote all work was carried out to our satisfaction and we are now as warm as toast. Would like to say a big thank you to Andy and his team for a job very well done and would fully recommend his services.
Customer in Greater Manchester Posted on 28/11/2023 , work completed 16/11/2023
The trader replied (on 09/01/2024)
Thank you for taking the time to leave a lovely review. I am glad you were happy with the full service from start to finish and happy we managed to get the new boiler on quickly before your old boiler completeley gave up. We look forward to seeing you in the future and thank you again for taking the time to leave the review as it does mean a lot and make a difference to our family run business. Andrew & Dean
Fab new boiler!
Customer Service
Quality
Value
Dean was an absolute star. We were having a new kitchen fitted and the boiler unexpectedly went. From first call Dean came to look at short notice which was greatly appreciated, initially he came to see if the boiler could be repaired but turned out needed a replacement. The boiler was ordered and fitted within a great time frame and also timed around other traders who were less reliable! All in all great service a fair price friendly approach and tidy work completed. Very happy!
Customer in Derbyshire Posted on 01/11/2023 , work completed 20/10/2023
The trader replied (on 01/12/2023)
Thank you and we are really Happy we could help and work in with your existing trades program. We look forward to seeing you next year on your annual service and if you need anything else we are always happy to assist. Dean
New Radiator
Customer Service
Quality
Value
Dean and Sam did an excellent job fitting a new radiator in my kitchen. Service to my unvented cylinder also carried out. I would recommend 5 stars
Customer in Greater Manchester Posted on 26/10/2023 , work completed 23/10/2018
The trader replied (on 01/12/2023)
Thank you for leaving a review and we are really happy the work went well and the new radiator looks fantastic. We hope you will remember us and use us again in the future when you are ready to replace your existing bathrooms. Andrew
Two new bathrooms
Customer Service
Quality
Value
Extremely happy with two new full bathrooms. With extra touches such as light recesses, underfloor heating to make it exactly what we were looking for. Also new boiler. Very efficient, quality and clean service. Many thanks!!
Customer in Greater Manchester Posted on 12/10/2023 , work completed 02/10/2023
The trader replied (on 25/10/2023)
Thank you for taking the time and effort to leave this review, I know there are a lot of checks to go through with which Trusted Traders to verify the review is genuine with follow up calls and sending the required proof in to them and we thank you profusely for following up on your initial write up so the review is published as we know customers are usually very busy. I think the 2 bathrooms (and new boiler) have turned out absolutely fantastic and the communication with yourself over choices and what you want wanted as the finished item really helped. Thank you for being a great customer and we hope to see you in the future. Andrew
Genuinely fantastic tradesmen.
Customer Service
Quality
Value
The guys from A J Marsden recently created an en suite for us in a property we’d just bought. We had used the team before for lots of work on the previous property including boiler replacement, new bathroom and kitchen so they were the only company we wanted to do our new en suite and boiler replacement. Fortunately we were on holiday when the work was done so came back after two weeks to an immaculate new en suite created from scratch. The standard of work is absolutely top end as always and the team are always on hand should you have any questions. If you’re looking for a high end finish these are the guys to use.
Customer in Lancashire Posted on 29/09/2023 , work completed 23/06/2023
The trader replied (on 17/10/2023)
Thank you for your lovely review, I am so glad we got it completed before you got back off your holiday especially with me slipping my disc on the first day so having to swap things around to get one of our other fitters in to take over. I must say Dean, Sam, Mat & Lee put the extra time and effort in to make sure it was all completed and the house fully tidied up before you landed home. We are so happy it turned out well and that you like the new ensuite and the new Worcester boiler with 12 years parts and labour guarantee and look forward to seeing you again in the future. Andy
Excellent company
Customer Service
Quality
Value
Just had a new bathroom installed by the team - we didn't really have a clue what we wanted but Andy and Dean had great ideas, advice and service throughout. We are really happy with our new bathroom - it looks amazing and done to a very high standard. Would highly recommend them. Thanks!
Customer in Greater Manchester Posted on 13/05/2023 , work completed 22/04/2023
The trader replied (on 15/05/2023)
Thanks for your lovely review, really glad we could help and it turned out well. I know it is a big outlay and when it is your first house that makes it all the harder which is why we try to help through every stage but give you plenty of choice and advice to make it what you want with your choices to make it your home. It was a pleasure to work for you both. Andrew, Dean, Sam, Mat the tiler and Phil the electrician
Bathroom
Customer Service
Quality
Value
Andy, Dean and Sam worked really hard from start to finish to make my bathroom just perfect. Always punctual, extremely trustworthy and extremely tidy. They started and ended on the exact dates they stated. Always at the end of the phone if there were any queries. Highly recommend their work.
Joan in Greater Manchester Posted on 15/04/2023 , work completed 05/04/2023
The trader replied (on 15/05/2023)
Thanks Joan for your lovely review. Glad it all ended up as you wanted and that you were really happy with the finished result. It was a pleasure to work for you. Andy
Heating that works!
Customer Service
Quality
Value
Really pleased with the replacement heating system installed for us. Very friendly and helpful, managed to leave the house tidy in spite of how much work they were undertaking & also completed everything within the timeframe agreed. Also very grateful for the time taken to answer some follow-up questions by email for me!
Rachel in South Yorkshire Posted on 10/04/2023 , work completed 27/02/2023
The trader replied (on 15/05/2023)
Thank you for your great review Rachel, we are really pleased we were able to help out and install your new heating system and that it is all working well and the house is now nice and warm (and quiet without the groaning old boiler). We look forward to seeing you for your annual service. Andy
Friendly efficient service.
Customer Service
Quality
Value
Boiler service was completed very thoroughly and promptly at the time agreed and at a fair price. I would definitely recommend A J Marsden without hesitation.
Customer in Greater Manchester Posted on 31/03/2023 , work completed 30/03/2023
The trader replied (on 15/05/2023)
Thank you very much for taking the time to leave your review, it is appreciated as it helps the business and also let's potential customers have an insight in to the kind of company we are. Andy
Combi Boiler Service
Customer Service
Quality
Value
Sam arrived at the arranged time and carried out the boiler servicing diligently. He was respectful of our property e.g. took his boots off, and pleasant to deal with. The cost of the work was as previously agreed with Andy. We have an issue with one of our radiators (valves need replacing) and will certainly ask Andy to carry out this work later in the year.
Customer in Greater Manchester Posted on 16/03/2023 , work completed 15/03/2023
The trader replied (on 15/05/2023)
Thank you for your review and spending the time to leave it. It is really nice when we receive feedback from reviews and makes me very proud of all the team. Thanks again and we will hopefully see you again. Andy
Excellent work
Customer Service
Quality
Value
Dean and Sam did a great job removing an old boiler and moving and servicing an existing boiler. They arrived exactly when they said they would and worked non stop all day. They were polite and easy going and left everywhere tidy. I will use them again and thoroughly recommend them.
Customer in Greater Manchester Posted on 14/02/2023 , work completed 24/01/2023
The trader replied (on 28/02/2023)
Thank you for a great review and we are really pleased you were totally happy with the work. We look forward to seeing you on the next project or for your annual boiler service. Andrew, Dean & Sam
Friendly and professional
Customer Service
Quality
Value
Really struggled to find a plumber to replace an old radiator and Marsden’s was the only company to quote. What stood out was their professionalism, communication and the quality of the work was brilliant. (They left the workspace immaculately clean too). The price they quoted seemed fair and they now have a customer for life.
Customer in Greater Manchester Posted on 13/02/2023 , work completed 01/02/2023
The trader replied (on 28/02/2023)
Thank you for your kind words and glad we were able to help you on this project and hopefully other ones in the future. Andrew
AJ Marsden are the best
Customer Service
Quality
Value
AJ Marsden replaced my boiler in 2014 and have serviced it annually since then. I contacted them this winter because my radiators weren't getting very hot downstairs. It was assumed it would just be a failed pump. If only life were so simple! As well as the pump, the motorised valve needed replacing and the cold feed and vent section of the pipework was nearly completely blocked. Several hours later with a new pump, motorised valve and some shiny new pipework installed my heating has been transformed. (With hindsight I realise it's not worked properly for a long time.) AJ Marsden are always highly professional and friendly and always clean up after themselves and I'd have no hesitation in recommending them.
Customer in Greater Manchester Posted on 08/12/2022 , work completed 06/12/2022
The trader replied (on 28/02/2023)
Thank you for a great review, just sorry you needed a few items done at once but hopefully it will now last for a long time without giving you any more trouble. See you on the next service. Andrew & Dean
Replaced Radiators
Customer Service
Quality
Value
Top Class service from start to finish, emailed to start the process off, then Andrew come around to measure up and sent me via email the choice of radiators, then gave me quote, we agreed a date. On arrival Dean covered the flooring, so any mess would not damage the carpets etc, the work was done to a superb standard, clean up after they had finished, checked everything was working at least 10 times. Couldn’t ask for anything more and Dean did email to ask any questions if we had any. 10 out 10 and when we need anything plumbing heating doing again, we won’t hesitate to ask. Thank you again for the work that was done to a very high standard, and the easy from start to finish.
Customer in Greater Manchester Posted on 01/12/2022 , work completed 30/11/2022
The trader replied (on 16/02/2023)
Thank you for a great review, so happy you were happy with the work carried out and that Dean did a great job as he always does. We look forward to seeing you in the future when you have your next project. Andrew
Professional, reliable, excellent service
Customer Service
Quality
Value
AJMARSDEN fitted a new Worcester Bosch gas combi boiler and replaced 2 radiators on 23/08/2022 Andy and his team performed a great job in replacing my old boiler with a new one and replacing two really old radiators with new, modern, efficient ones. They also performed a flush of the whole system. Andy's initial visit was thorough, courteous and highly professional. He went through various options and also suggested a test to determine where there might be a problem with my current boiler. He produced a detailed written proposal for the work to be done and we agreed a date. Dean and Sam arrived promptly on the agreed date and carried out the work in a very professional way. They put down dust sheeting to protect the areas where they were working. They were friendly and helpful throughout and cleared up after themselves removing all the rubbish.
Customer in Greater Manchester Posted on 29/09/2022 , work completed 23/09/2022
The trader replied (on 22/11/2022)
Thank you for your lovely review, I am glad the boiler was tested to double check the fault and whether it was time to replace the boiler due to it's age or carry out what would have been a costly repair. I have peace of mind that you now have a new worcester boiler with 10 years guarantee that will now give you the back up and peace of mind that all repairs are covered by Worcester in that period. We look forward to seeing you for your annual boiler service. Andrew
Professional, good quality materials, reliable
Customer Service
Quality
Value
Andy and his lovely team have just completed a fabulous job on my new home. 1. Fitted a new Worcester Bosch Boiler complete with new radiators. 2. Supplied and fitted a wet room complete with tiling and accessories. 3 Supplied and fitted my kitchen, complete with Neff hide and slide oven and microwave and fridge freezer. Worktop was fitted with marble quartz. I am so happy with the result of all work. My kitchen was a challenge given yo Andy due to the size. He most certainly met that challenge and designed and advised me at each stage. I have used Andy's team before when having work done in my previous home eg having a boiler and radiators fitted, a new shower and bed taps. It was a no brained to use them again. They are all lovely lads and provide a top quality job. They come when they say they will (a rarity these days) A big thank you to Andy, Dean, Sam and Matt. They are so friendly.
Customer in Greater Manchester Posted on 22/08/2022 , work completed 22/08/2022
The trader replied (on 22/11/2022)
Thank you for your lovely review and it was a pleasure to work for you again especially as it was such an important project to get right for yourself, we are really happy it turned out so well and you were really pleased with all the finished work. I have used some of the ideas i came up with on a project of my own as they worked so well in some of the tight spaces. We look forward to seeing you for your annual boiler service and hope you are now fully settled in. Andrew
First Class Service - Highly Recommended
Customer Service
Quality
Value
I recently used AJ Marsden Ltd for a new Boiler to replace my old one and also upgrade to a Hive Smart Thermostat at the same time. I was super impressed with every step of this journey, from initial fast response from Andy and site visit within 24hrs to understand what was required in more detail, followed by same day competitive quote. The team that fitted the boiler, Dean and Sam, were also first class, arrived on time, very friendly and professional and completed all the work in one day with no issues. Hive Thermostat was fitted at the same time by Phil the electrician and he also corrected a few wiring issues from previous install. After a few days we felt the water was hotter than should be and Dean kindly offered to come out to adjust next day at 8am, which eventually was not required but impressed that it was offered. Overall, great service from an experienced team and would have no hesitation highly recommending to my friends and family.
Customer in Greater Manchester Posted on 17/08/2022 , work completed 10/08/2022
The trader replied (on 22/11/2022)
Thank you for your great review. We are happy you were happy with the full service from initial contact to final installation. We look forward to seeing you on your service next year. Andrew
New bathroom
Customer Service
Quality
Value
AJ Marsden recently fitted a new bathroom. Andy came out to measure up. He then sent out different ideas and links to brochures. Andy also suggested shops we could visit to see items. The quote was set out clearly, detailing every item. The team of Dean, Sam and Matt were very polite, friendly and professional. They kept us informed of what they would be doing each day and left our home as clean and tidy as possible at the end of each day. The job was completed on time. There were a couple of minor issues afterwards, but after contacting Andy these were resolved straight away. We are really pleased with our new bathroom and would recommend the company.
Julie in Derbyshire Posted on 06/06/2022 , work completed 13/05/2022
The trader replied (on 14/07/2022)
Thank you Julie for a lovely review, I am glad you were happy with everything and we could get the minor issues resolved quickly. As you say I think we have a great team and I am very proud of the way they work and interact with customers, it is a credit to the company and themselves. This is our 100th review all with 5 stars so I really want to thank you again for taking the time to write the review and we hope to see you again in the future. Andrew
Fantastic workmanship.
Customer Service
Quality
Value
I first contacted the firm by email via their website and Andrew came round to discuss what I needed. He sent me links to catalogues so I could browse through some different bathroom units etc. Once I’d chosen, he then gave me a detailed quote. I kept changing my mind but he revised the quote and we agreed everything. There was no pressure at any time and Andrew gave me loads of helpful advice. I was replacing the sinks in the bathroom and downstairs loo with new sinks and cabinets, a new folding shower screen, wall cupboard and a couple of other bits. The guys turned up on time and were cheerful and friendly. The units they fitted are beautiful quality and their workmanship was outstanding. They finished earlier than expected and cleared every scrap away, every bit of packaging and all the sinks and other bits they’d removed. They left the place spotless and I’m so pleased with the new units and folding shower screen.
John in Greater Manchester Posted on 03/05/2022 , work completed 06/04/2022
The trader replied (on 14/07/2022)
Thank you John for a great review, I am glad everything went to plan and you were happy with the service from start to finish. We look forward to working for you in the future. Andrew
Great work
Customer Service
Quality
Value
When we needed a new radiator we had no hesitation in contacting Andy. The company has done excellent previous work for us in the past and we have always been happy with the work. Dean came and did the job and as always he left us clean and tidy. You know if there are any problems (which there wasn't) you only have to phone and they will always come. I would definitely recommend this company
Customer in Greater Manchester Posted on 05/04/2022 , work completed 01/04/2022
The trader replied (on 06/04/2022)
Thank you for your review, Dean said it was lovely to see you again and glad we got the boiler service carried out at the same time to save a separate appointment. Andrew
Excellent Company
Customer Service
Quality
Value
Had a good look around the internet for best appropriate boiler for our needs, then got a few quotes, some online some in person, phoned Andy and arranged time and date for his quote, He arrived bang on time , we explained we wanted a new boiler to replace old one, quick look around and told us what he recommended for the boiler type (same one I thought of 👍) and what the job would entail and how long it would take, also went on to say all floor area would be covered . Promised itemized quote would be delivered next day and so it was. Happy with price very competitive. We fixed the installation date and waited. Day 1, Dean and Sam turned up 8.30 , introduced themselves and removed shoes as they entered. Promptly layed the floor covering down then started dismantling old boiler, they worked quickly and had a short lunch break, by the end of first day new boiler installed with minimum of fuss or mess, left everything tidy for us and departed, Day 2 , arrived 8.30 asked if everything was ok with heating overnight, finished off installation, did chemical flush of system constantly checking for leaks etc, removed old tank etc from loft and cleared every bit of rubbish away, last minute checks everywhere, They then show and explained everything on the boiler controls and on the remote. All told an excellent experience from start to finish, no hassle no dramas. Extremely professional company with excellent communication and would definitely use again and recommend.
Customer in Greater Manchester Posted on 23/03/2022 , work completed 23/03/2022
The trader replied (on 06/04/2022)
Thank you so much for you in depth and great review. We are glad you were happy with the full installation and finished system. It really is appreciated when customers take time out of their day to let others know their experience. Andrew
Job well done
Customer Service
Quality
Value
We had Dean and Sam from AJ Marsden working in our home for 2 days, everything went smoothly and we couldn’t be happier. From Andy coming to quote us in the first place, to job finished, it has run smoothly. Even with the large amount of work they had to do to install our new boiler in its new site and remove all our old tanks etc, the mess was kept to a minimum and they cleared up after themselves each day.
Customer in Greater Manchester Posted on 16/03/2022 , work completed 15/03/2022
The trader replied (on 06/04/2022)
Thank for the lovely review, it was a pleasure to carry out the work for you and we hope to see you again in the future. Andrew