Endorsed by Which?

A J Marsden Ltd

5.0

144 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–12:00
  • Sunday - Closed

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About

A J Marsden Ltd was formed in November 2005 after 10 years of trading as A J Marsden Plumbing and Heating.
It was decided that due to continued expansion of Customers and staff that this was the best way to move the company forward in supplying quality plumbing, Heating and Fully fitted bathrooms to the public whom require our excellent supply and installation services.
All our gas fitters have attained the current gas safety certificates and are gas safe registered for the work they will carry out.
Please browse our website to find out in more detail the services we offer.All of our work is guaranteed, will be of the highest quality and carried out with as little disturbance to your everyday life as is possible.We look forward to hearing from you and know you will not be disappointed if you choose our company to carry out your requirements

We are a supply and install only company
Fully fitted bathrooms starting from £8000
kitchens from £14000
Worcester boiler replacements from £2500

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
  • Bathroom fitters

    • Bathroom design services
    • Wet rooms
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Bathroom suppliers
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen design
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

  • More Services

    • worcester bosch accredited installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
144 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Boiler replacement
Customer Service
Quality
Value
Brilliant job completed in one day with minimal disruption to our household and no mess. I’ve used A J Marsden Ltd before to convert an en suite area into a wet room and was delighted with the outcome so using them to replace an ageing boiler was a no brainer. The job wasn’t straightforward as access was restricted since the boiler was located in a small utility room and fitted under a granite worktop. Despite this Dean and his colleague were able to remove and replace the boiler without having to remove the worktop. They installed new pipe work and made good the external brickwork to match. They put in a long shift but left our place clean and tidy. All for a reasonable price with a 10 year guarantee.
Martin D Posted on 30/10/2018 , work completed 30/10/2018
The trader replied (on 16/11/2018)
Thank you Martin for such a fabulous review, it was a pleasure to work for you again and really happy we managed to carry out the job that other companies said couldn't be done without major disruption. We always try to do our best to achieve what the customer wants even if it is not the easiest option. We look forward to seeing you for the annual boiler service next year. Andrew
Worcester Bosch Boiler fitted - Excellent job
Customer Service
Quality
Value
Old floor-standing combi boiler replaced by a wall mounted Classic 38CDi. Arrived punctually and did an excellent job to the agreed price. Would recommend them and use them again.
JW-Uppermill Posted on 17/10/2018 , work completed 17/10/2018
First Rate work form a FIVE STAR INSTALLER***** RECOMMENDED
Customer Service
Quality
Value
Excellent, from quote to the finish of the job. Worcester Accredited Installer with a 10 year guarantee.
STEPHEN M Posted on 26/09/2018 , work completed 26/09/2018
The trader replied (on 16/11/2018)
Thank you Stephen, I know you did a lot of research and had a few other quotes before you chose ourselves and we are so glad that you were happy with the work carried out from initial meeting to the guarantees being recieved.
Excellent from start to finish
Customer Service
Quality
Value
I can't fault the service provided by Andy and his team. They turned up at the pre-arranged time and completed the job with a minimum of fuss. I knew I was is safe hands when Dean arrived at 08:00 and immediately started to cover floors and work surfaces with a protective plastic covering. Dean and Andy worked constantly from the moment they arrived to the moment they left at 17:00, ensuring the job (fit a new boiler, change a radiator, and remove an airlock from a downstairs radiator) was completed in one day. To say I was delighted with the standard of work completed would be an understatement. The follow up care was also spot on - the registration documents arrived from Worcester-Bosch a couple of days later, as did the Gas Safe certification. If you want a company who do what they say they will do at the time they say they will do it then A J Marsden Ltd. are an excellent choice.
Slight Posted on 01/09/2018 , work completed 01/09/2018
The trader replied (on 16/11/2018)
It was a pleasure to work for you Steve and glad everything went to plan and you were happy with everything. You have our number if you need anything and we look forward to seeing you when your annual service is due
Excellent Job Fitting A New Worcester Bosch Boiler
Customer Service
Quality
Value
Thoroughly impressed from the first quote to the final commissioning of my new 42CDi boiler in the garage to replace an old gravity system. Everything went very smoothly and was completed in only 2 days by Andy and his team (Dean & Sam) when other suppliers priced for longer. The team worked very hard to achieve this and replacement of the external brickwork for the flue was outstanding with a perfect match to the surrounding bricks. Everything was left clean and tidy afterwards and I have no hesitation in recommending A J Marsden for similar work. PJ Bintliff
PJ Bintliff Posted on 11/07/2018 , work completed 11/07/2018
The trader replied (on 16/11/2018)
Thank you Peter and I hope you are nice and cosy with the new boiler and easy control now the cooler nights are setting in. We look forward to seeing you when your annual service is due
The Bathroom That Wins Customers
Customer Service
Quality
Value
I've used AJ Marsden at least 3 times now for a central heating installation, kitchen and most recently a bathroom. Their workmanship is absolutely top grade everytime, never had any problems, all of Andy's guys are very friendly and knowledgeable. I even had a little problem which I raised with Andy and all was sorted within a couple of day with no fuss at all! I can't recommend this company enough, for as long as they're still trading i'll keep using and recommending!
Malker Posted on 05/07/2018 , work completed 05/07/2018
The trader replied (on 16/11/2018)
Hi Matt, thank you for your kind words and for being a valuable customer over the years. Long may it continue
Really pleased
Customer Service
Quality
Value
Had a few quotes but opted to use AJ Marsden for a boiler swap as the fitter (Dean) seemed much more honest and knowledgeable than the other companies and as I was planning to leave them my house keys whilst I was at work this was upmost on my list of priorities. Was told they could get it done in one day, went to work and left them to it, when I got home you wouldn’t even know they’d been, house left nice and tidy. Popped back to go through all the new gadgets etc with me and explained everything. Really pleased and would be extremely pleased to recommend to anyone.
Jack T Posted on 02/06/2018 , work completed 02/06/2018
The trader replied (on 12/07/2018)
Thank you Jack for taking the time to leave a review of the work carried out. We are really happy the job went to plan and you were completely satisfied with it. You have our number if you need anything else or when you are ready for your bathroom to be done.
Excellent from start to finish and so Friendly
Customer Service
Quality
Value
Having had no experience of a project of this size and hearing real life horror stories from friends of ours, I just want to thank you and your team for a job extremely well done. You have kept to pre-agreed timelines and promises throughout. We have been extremely impressed by the professionalism of all involved, especially yourself with everything you have been through personally of late. Dean & Sam are a fantastic team and great for Lulu to have such conscientious guys around the house while she was pregnant and at home alone. They are so hard working but always had time to stop and chat. They are a credit to you and all associated with A J marsden. Dean is clearly in his father's image and you should be very proud. We will definitely recommend you and will be in touch for future home improvements when the computer says 'yes'! Phil & Lulu.
Lululash Posted on 19/05/2018 , work completed 19/05/2018
The trader replied (on 22/05/2018)
Thank you Phil & Lulu and thank you for the kind words about members of our team. I am very proud of all the team that work for us especially Dean and thank you once again for giving them the appreciation they deserve for all their hard work and commitment.
Excellent Service
Customer Service
Quality
Value
AJ Marsden Ltd were recommended to us by Worcester Bosch to relocate & replace our gas boiler & update the system. Following a visit to our home they provided us with a detailed written quote, fixed price & agreed schedule. They are helpful & friendly, trustworthy, organised, punctual, hardworking and tidy. Following completion all required safety certificates and guarantees were provided. We would not hesitate recommending AJ Marsden Ltd to anyone considering similar work.
SatisfiedCustomer Posted on 18/05/2018 , work completed 18/05/2018
The trader replied (on 22/05/2018)
Thank you for your kind words. I know you were very anxious about work being carried out and we did hit an unforseen problem along the way but thank you for being understanding and discussing the solutions promtly so we could carry on and get the work completed on time. You do have our number if you require any further work as we would be more than happy to oblige.
An excellent company, highly recommended
Customer Service
Quality
Value
We've had issues with some radiators not getting hot since moving into our house a couple of years ago. I found AJ Marsden online, they came and recommended a chemical clean & power flush which they performed yesterday. The results are brilliant, not only are the problem radiators getting hot now, even the OK ones are hotter than they used to be, so I'm sure we will start saving money on our heating bills right away. The engineers who visited were very good, they took their shoes off as soon as they got in the house, they covered floorings with plastic and were very clean & tidy. I felt happy to just leave them to it and shut myself in another room to work without worrying if they were making any mess. They cleaned everything up before leaving and left no mess at all. This is how it should be but I know from experience that some tradespeople aren't this respectful of other's property! I will use them again for any plumbing jobs and will recommend them to anyone.
Paul Hayes Posted on 24/04/2018 , work completed 24/04/2018
The trader replied (on 22/05/2018)
Thanks for your kind words Paul and glad you were happy with the works carried out and that your radiators are now back to performing as they should.
Fantastic service
Customer Service
Quality
Value
After they completed work for my mum and grandma, when I wanted a new boiler I gave them a call after recommendations and I have not been disappointed. The service has been excellent, prompt and a price we were really pleased with. Quick to reply, arrived when they said they would and both lads worked really hard for 2 days to complete the work. Would definitely use again and recommend to others.
Stephp Posted on 11/04/2018 , work completed 11/04/2018
The trader replied (on 23/04/2018)
Thank you Steph for your kind comments, It has been a pleaseure to work for yourself as well as your Mum and Grandma. We look forward to seeing you in 12 months time for your annual service. Andrew
New Worcester Boiler
Customer Service
Quality
Value
Found Andrew through the Worcester Bosch web site. I clicked 4 local traders and British Gas to quote for a boiler conversion to a new combi. Andrew visited my home, took the details he needed and provided a very competitive quote. The work was carried out over two days, first job they covered all the floors they would be working over in a plastic sheet, up the stairs and onto the landing. They finished on time and the worked to a really high standard. I would have no hesitation in using them again and recommending their work to others.
Graham Posted on 04/04/2018 , work completed 04/04/2018
The trader replied (on 23/04/2018)
Thank you for your Kind comments Richard, We hope you are enjoying the benefits of your new Worcester Bosch boiler and look forward to seeing you for your Annual service. Andrew
Top quality bathroom renovation
Customer Service
Quality
Value
We found Andrew through Which Trusted Traders and were impressed by his attention to detail in the design of our new bathroom. His team were all efficient, very tidy, thoughtful and friendly. Most importantly, they turned up at the agreed time every day throughout the work. Their attention to detail was excellent and we couldn't be happier with the results. The quality of the finish is excellent. We highly recommend Andrew and his team and won't hesitate to use him for any future plumbing work.
Diana & Colin Dixon Posted on 20/01/2018 , work completed 20/01/2018
The trader replied (on 09/03/2018)
Thank you for your kind review Diana & Colin it was a pleaseure to work for you and it was also a pleasure to come back to install your new Worcester boiler as well. Andrew
Great work, great customer service and attention to detail
Customer Service
Quality
Value
We found Andrew through Worcester Bosch and were impressed with the reviews here and on his own website so we asked him to quote for our boiler replacement. His team didn't disappoint. Andrew came round to do our quote, which was very competitive. He also kept in touch to make sure we knew when the team would be round and what would happen. On the day, Dean and Sam turned up on time and spent time covering everything to protect our carpets. They were polite and hardworking (despite a few unexpected issues with our plumbing) and really went to extra mile to make sure we were happy, as did Andrew. We're really pleased with the boiler and standard of work and wouldn't hesitate to recommend the team - we couldn't have asked for more. We'll certainly be back in touch to arrange our annual check-up.
LauraB Posted on 19/01/2018 , work completed 19/01/2018
The trader replied (on 19/01/2018)
Thank you Laura for your kind words, it was a pleasure to work for you (even with the issues with your plumbing) and we will see you next year for your annual service. Andrew
Professional, top quality work
Customer Service
Quality
Value
We were recommended to use Andrew and his company for the installation of our new central heating boiler and new bathroom. The work was carried out with great professionalism, care and tidiness, which is evident in the quality of the finished product. So glad we used this company and would recommend them to anyone. Excellent value for money.
Frederick Griffin Posted on 21/11/2017 , work completed 21/11/2017
The trader replied (on 19/01/2018)
Thank you for spending the time to leave us a review Fred. Your comments are appreciated as is your business and we look forward to seeing you next year for your boiler service.
Excellent new kitchen.
Customer Service
Quality
Value
The complete transformation of our kitchen (guttering, re-plastering, electrics, tiling and fitting) was undertaken by these highly skilled and friendly professionals. All we had to do was choose the kitchen units and the tiles - Andy and his team did the rest! We are delighted with the result and thankful that we used the Which? Trusted Traders website to find the best possible company for the job!
John & Joan Hodgkinson Posted on 03/11/2017 , work completed 03/11/2017
The trader replied (on 03/11/2017)
Thank you John & Joan for the lovely review, I wil pass your comments on to the team and we look forward to doing any future work you may need doing.
Excellent job
Customer Service
Quality
Value
My experience could not have been anymore positive, the tradesmen were extremely helpful, polite and tidy. They went above and beyond in the work they carried out. I would highly recommend them to anybody and wouldn't hesitate to use them again in the future.
Shaun, Cheshire Posted on 07/10/2017 , work completed 07/10/2017
The trader replied (on 03/11/2017)
Thank you Shaun for taking the time to leave us a review it's really appreciated and you know our number if you need us again
New bathroom - excellent from start to finish
Customer Service
Quality
Value
We have just had a full bathroom renovation done by Andrew and his team. They did an excellent job. We are really pleased with the new bathroom and the quality of the work and materials is excellent. As Andrew said they are not the cheapest but that's because they make sure they do a proper job and don't scrimp on anything. Would highly recommend.
MCarey Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 27/09/2017)
Thank you Mark & Helen for your kind words and hope you and the family are now getting plenty of use out of it. If you ever need anything else you have my number and e mail and it would be a pleasure to work for you again in the future
Excellent work and advice for boiler replacement.
Customer Service
Quality
Value
The service was excellent free detailed quote and advice provided. Job was completed ahead of schedule and plumbers worked late to get job completed. The fitting of the boiler was done to a very high standard and house was left extremely clean. The plumbers were incredibly professional, friendly and trustworthy. I had to provide them with a key to start the work as I was not available on the morning the job started they let themselves in and got on with the job and I was completely happy with this due to their professionalism and trustworthy nature.
Brophy Posted on 16/06/2017 , work completed 16/06/2017
The trader replied (on 18/08/2017)
Thank you for your comments Huw I am glad you were happy with everything and thank for recommending us on to your family.
Highly Recommended
Customer Service
Quality
Value
We used this company to replace the boiler and upgrade the heating system in a previous house, based on a recommendation, and they proved to be a good choice. Just moved house and again used them to replace the life expired boiler and tank. Helpful advice freely given during the run up to the job. The job was done ahead of schedule and completed in a neat and tidy manner with all debris removed. Very pleasant to deal with. My wife and I consider that they represent excellent value for money and would recommend to anyone.
Paul M Posted on 27/05/2017 , work completed 27/05/2017
The trader replied (on 31/05/2017)
Thank you for the review Paul it has been a pleasure to work for you again and look forward to seeing you next year for the annual service
A quality job- Friendly,trustworthy and very very competent
Customer Service
Quality
Value
We had had previous bathroom fitters who were less than satisfactory resulting in numerous water leaks in the house. Andy was recommended by friends and has successfully dealt with the problems, using quality German parts. He kept us informed right from the "get-go" as to timescales, requirements etc and costs. The work done was of a very, very ,good standard and we feel very confident in his work. Would not hesitate to recommend.
Peter E. Posted on 11/05/2017 , work completed 11/05/2017
The trader replied (on 24/05/2017)
Thank you peter, Glad we were able to help out with the problems left by your previous installers.
Excellent Service from Quotation to Installation
Customer Service
Quality
Value
I had several companies quote for the Supply and Installation of a new boiler in November 2016. A J Marsden ltd were not the cheapest but there was not a significant difference in the prices quoted however there was an enormous difference in the standard of information given and the expert way in which my enquiry was handled. I asked for an Installation date before Christmas and despite the fact this is a very busy time for new boiler installations I was given a date of the 12 December 2016. The actual Installation took place a day early and was completed within the day. The two engineers arrived on time and laid dustsheets everywhere and on completion everything was returned to the same condition as when they arrived apart from the brand-new Worcester Boiler hanging on the wall. The boiler has been installed for almost 6 months now and has worked perfectly, it is covered by a full 10-year Manufacturer warranty, not a limited period warranty as offered by other suppliers for the same product. I have no hesitation in recommending AJ Marsden Ltd, this is an excellent company with expert and friendly staff.
Bob Posted on 25/04/2017 , work completed 25/04/2017
The trader replied (on 24/05/2017)
Thanks Bob for your great comments and we are delighted you are happy with everything and the boiler is working well. As you have said we are not the cheapest but do believe we try to give the service we charge for.
Bathroom and Central Heating Work
Customer Service
Quality
Value
Andrew and his team recently undertook a complete refurbishment of our bathroom and extensive repiping of the central heating system. Andrew's son, Dean, led the group of workmen very efficiently and all aspects of the project were well co-ordinated and carried out with as little disruption to the rest of the house as was possible. The men who came to work on the bathroom were all very polite, considerate and friendly and nothing was too much trouble. We have been exceedingly pleased with the quality of the workmanship and would happily recommend Andrew's firm to anyone needing plumbing or central heating work. Andrew and Sheila Dunkerley
sheiladunk Posted on 23/03/2017 , work completed 23/03/2017
The trader replied (on 06/04/2017)
Thank you Sheila and Andrew I will let all the team know as it is always nice to receive praise and if you ever need anything please don't hesitate to contact us
New bathroom
Customer Service
Quality
Value
Andy and his team have recently refurbished our bathroom in our new house and we are absolutely delighted with it! We have been deeply impressed by the professionalism of the whole team - they are all very friendly and hard-working, and carried out the job to an excellent standard. Everything was very well organised, and all work was carried out according to schedule. Any queries we had were dealt with extremely quickly, and nothing seems to be too much trouble. We particularly appreciated how quickly Andy would get back to us with answers to any questions we had etc. The after-care service is also outstanding. We wouldn't hesitate to use Andy and his team again for any future work which we may require, and would wholeheartedly recommend his service to anyone wanting work done on their house! Thank you so much to all at AJ Marsden for our lovely new bathroom!
Jenny and Sam Posted on 03/03/2017 , work completed 03/03/2017
The trader replied (on 06/04/2017)
Thank you Jenny and Sam and congratulations, I'm glad everything was completed for the new arrival and I hope you are both enjoying parenthood
Great team
Customer Service
Quality
Value
We have been customers of Andy and his team for many years, with jobs ranging from small plumbing matters to a 2-storey extension. Our latest venture – an ensuite bathroom – was completed to an excellent standard. The team always work very hard, stick to their schedules and deal promptly with queries or issues arising along the way, remaining friendly and courteous throughout, as well as leaving the work site tidy and clean. We wouldn’t hesitate to use them again for any future plumbing or building work and highly recommend the whole team.
Hilary and Tim Posted on 01/03/2017 , work completed 01/03/2017
The trader replied (on 06/04/2017)
Thank you Hilary and Tim for taking the time to place a review and it has been a pleasure working for you over the years and hopefully will do for years to come