Acorn Windows (Nottingham) Limited

The word that springs immediately to mind to describe Acorn is amazing. I truly mean that. They are professional, thorough and courteous. I cannot speak highly enough of the team. The fitters Mathew and Lewis are stars. I have one hundred percent confidence in recommending them. My windows, soffit/fascia and cladding look stunning. Thank you so much Acorn Windows.

From beginning to end everything was just perfect. no gimmicks, no nonsense, no pressure, no hard sell, just honest professionalism. I had a new front door and side panels fitted. I was very impressed with the two fitters who worked with such care for my home. I had mentioned that I wanted to sell my old door and side panels so they removed them with care. Although it cannot be guaranteed, none of my decoration was damaged at all, my carpets were covered up properly, they had respect for my home. I had had four previous quotes prior to Acorn Windows quoting me, some cheaper some more expensive, but as previously stated ,I liked the no nonsense approach, no pressure, no hard sell. Just an invite to come and view the show home which was by the way very impressive,you can actually see the quality of the products. I had one very minor problem with my door, which was corrected within days. The after sales are great nothing is a problem. I am so satisfied that I am now booked in to have three windows replaced in February. Oh,and I never bothered having quotes from anyone else !!!!

All of the staff involved from the initial contact, the visit to quote, the detailed survey and through to carrying out the work to replace 4 windows were professional, and very considerate. At each stage any questions were answered promptly and clearly and the work was carried out to the agreed schedule and cost.

This is the second time Acorn has worked for us. Last year they replaced windows to the rear of the house. The quality of their work then, gave us confidence to ask them to undertake the major task of replacing ground floor and first floor bay windows with double glazed sash windows. We were particularly anxious that the Edwardian features of the house would not be compromised and spent a great deal of time with the Acorn Surveyor on that point. We were very impressed at the amount of detailed work he undertook. We specifically asked for the same team we had last year to undertake this work and Acorn were happy to agree to that. This helped enormously in reducing some of the stress of having such major work undertaken. Brad and Dave are outstanding craftsmen and we have been so impressed at the quality of their work. In order to retain the character of the house a significant amount of joinery was required. Moulded timber architrave was cut to match the original window surround. Matt undertook this work with great skill. We suspect that there were some additional costs incurred, for example a plumber had to remove radiators for plastering to be completed and lead work had to be undertaken which had not been anticipated. But the original quote for the work was not altered. From start to finish we were so impressed with the quality of work undertaken and the house is now completely double glazed without the character of the house being compromised. Well done Acorn.

We have used Acorn many times over the past few years to install doors, windows, a conservatory and a garden room. On each occasion, the work has been of a very high standard and when any remedial work has been required they have attended to it promptly without any quibble. Timekeeping has been very good and on the rare occasion where there was a problem, they let us know of the change well in advance. I would have no hesitation in recommending them, in fact, have done so on many occasions to friends.

Acorn have recently completed another project for us, this time a garage conversation. I’m absolutely delighted with the results. The team gave the usual high levels of customer care and the standard of workmanship is second to none.

Following a competitive quote from James, we were visited by David who surveyed our requirements and then by Jason and Craig who installed new front and back doors. Despite a small hiccup when our order was lost and then we had to chase the surveyor, all other interactions with Acorn have been good. This is the only reason I’ve given them 4/5 for ‘customer service’. If I was rating the actual surveyor who did the work and the fitters themselves, they would have received 5/5. The work carried out by two fitters, in particular, was first class. They were courteous, tidy and friendly. They turned up on time and just got on with the work required without any fuss. We’ve used Acorn now to have a conservatory built, new windows and now new doors. We would definitely recommend them as a reliable, competitive and trustworthy company.

Our first impression of Acorn Windows as a company was a positive one involving their Director James Hibberts visiting and quoting for the work required. There was no heavy selling but simply a clear outline of the options and leaving us to give thought to what had been discussed. We could possibly have got a lower price elsewhere but following a visit to their showroom we appointed Acorn as we felt the price was fair. We had new windows and both front and rear doors and are delighted with the quality of the product. The operatives Jason and Craig were punctual each day, courteous throughout and worked very hard and were very tidy.It was a pleasure to have them working in our home and they were excellent representatives of Acorn. We would have no hesitation in recommending Acorn .

The work carried out included 10 replacement UPVC window frames/glazing and 1 replacement UPVC door/glazing. We are very pleased with the work which has been carried out. The windows and door have smartened up the appearance of our house markedly, there has been a noticeable reduction in noise intrusion from outside (don’t know about any temperature benefits yet!), and we were happy with the workmanship of the fitting team (Matthew and Lewis), who were courteous and helpful throughout, including resolution of some very minor snagging issues. Thank you, Acorn Window.

After having three quotes from Double Glazing firms for fitting five sash windows we chose Acorn. Being able to visit their Nottingham showroom was very helpful. We also had a personal recommendation from neighbours. Acorn were not the cheapest quote but the service and quality of the product was outstanding. Father and son, Dave and Brad fitted our windows and we can't praise them highly enough. They clearly came with many years of experience. Work was finished to a very high standard and they cleared up very carefully after the days work and consulted closely with us. We will be having Acorn back to complete the double glazing of the house next year and have asked that Dave and Brad return to undertake that work.