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Alan Mack Plumbing & Heating Services

4.9

102 Reviews

Opening Hours
Today -
  • Monday 07:00–20:00
  • Tuesday 07:00–20:00
  • Wednesday 07:00–20:00
  • Thursday 07:00–20:00
  • Friday 07:00–20:00
  • Saturday 07:00–20:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Aug 2020
Aug 2019

About

At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.

We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.

We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.

Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.

Thank you, Alan Mack

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas fire repair and servicing
    • Immersion Heaters
    • Underfloor heating
    • Gas cooker installation

My work

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
102 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Very friendly chap
Customer Service
Quality
Value
Alan is punctual and reliable. His work is at the highest standard. I will not hesitate to call him again.
Customer in Greater London Posted on 21/03/2019 , work completed 21/03/2019
Recommended
Installed New Boiler
Customer Service
Quality
Value
I used Alan Mack to install a new Worcester Bosch Boiler. He was very professional and tidy and finished the work in one day. I would definitely use him again.
Customer in Greater London Posted on 20/03/2019 , work completed 18/03/2019
Recommended
Got underfloor heating working again
Customer Service
Quality
Value
Introduction was via our bathroom fitter, Alan gave an honest and objective overview of what he thought the issues were preventing our underfloor heating in the kitchen from working properly and provided an estimate of the range of possible costs to get operational again. He arrived at the agreed time and by coincidence the boiler was also causing problems, which he fixed before moving on to resolve the issues with the floor heating, which were numerous. By the time he left we had a fully functioning controllable system for the first time since it had been installed. Alan also gave the boiler a long overdue service. Alan was very professional and gave a full explanation of everything he was doing and we will be booking him in to undertake an annual service of the boiler.
Customer in Greater London Posted on 11/02/2019 , work completed 11/02/2019
Recommended
Excellent
Customer Service
Quality
Value
Alan really went out of his way to help my grandparents with their boiler issue and did a fantastic job. I highly recommend his services and I will definitely be using him again.
Customer in Greater London Posted on 14/01/2019 , work completed 09/01/2019
Recommended
Brilliant Job
Customer Service
Quality
Value
Alan answered the phone promptly and was very professional. He agreed to come and do the works at short notice and was on time. He carried out the work quickly and efficiently, explaining what he was doing as he went along. I would certainly recommend Alan Mack's services to others.
Paul, London Posted on 29/11/2018 , work completed 29/11/2018
Recommended
Excellent manner, very professional
Customer Service
Quality
Value
Alan was very informative, was able to clearly diagnose problem and in turn give us different options for a solution. I was very pleased as it gave us a feeling of inclusion when decision was made on how best to fix our broken boiler.
Michael, London Posted on 01/11/2018 , work completed 01/11/2018
Recommended
Excellent Service
Customer Service
Quality
Value
I contacted Alan to replace a boiler in one of our managed properties he was able to come the same day to look at it and start work two days later the job was completed quickly and efficiently and Alan went over an above with the work on the property. He was extremely professional, friendly and very clear and thorough explaining all issues and I would definitely use him again. Highly recommend
Lauren Posted on 25/10/2018 , work completed 25/10/2018
Recommended
Excellent job by a true professional
Customer Service
Quality
Value
I asked Alan to replace my tap. He and his colleague came round and plumbed it in with minimum fuss and maximum speed. He also cleared my blocked drain (ooh fun). As he had to leave early, Alan then phoned later to see if I was happy with the service. I would recommend Alan to anyone.
Jane Purcell Posted on 18/10/2018 , work completed 18/10/2018
Recommended
Prompt and professional.
Customer Service
Quality
Value
On time, efficient, easy to talk to. Great job.
Neil, Middlesex Posted on 05/10/2018 , work completed 05/10/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
Alan was punctual, pleasant and professional. A very good job!
Which? Trusted Traders Consumer Posted on 04/10/2018 , work completed 04/10/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.