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Alan Mack Plumbing & Heating Services

4.9

95 Reviews

Organisations and Awards

Aug 2020
Aug 2019

About

I, Alan Mack have over 20 years’ experience in heating. All our engineers have a minimum of 10 years knowledge. We specialise in boiler repair, installation and maintenance. Having worked in the industry I have pretty much seen it all from good to bad repairs and installations.

We will advise on the most cost effective and efficient type of system for your property. Our goal is to install or maintain a heating systems that will running at the optimum efficiently to save on fuel consumption which means lesser fuel bills for our customers during boiler life span.

We are up to date with all the latest products available to us on the market. We feel it’s very important to stay with the times and offer all available products to us.

Let’s be honest a new boiler is usually an expected cost and most haven’t had an allowance in place. The products we use vary but we only insist on leading brands such as Worcester Bosch, Valliant or Viessmann in regards to boiler to which we can offer extended warranties on.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas fire repair and servicing
    • Immersion Heaters
    • Underfloor heating
    • Gas cooker installation

Customer reviews

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4.9
95 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Prompt & professional
Customer Service
Quality
Value
Alan was punctual, pleasant and professional. A very good job!
Which? Trusted Traders Consumer Posted on 04/10/2018 , work completed 04/10/2018
Boiler service
Customer Service
Quality
Value
Very professional as always, highly recommend Alan.
Rosh, Middlesex Posted on 04/10/2018 , work completed 04/10/2018
Prompt and professional.
Customer Service
Quality
Value
Very pleased with the whole job from quote to installation.
Margaret, Surrey Posted on 02/10/2018 , work completed 02/10/2018
Brilliant job.
Customer Service
Quality
Value
Great job. Clean and quick. High quality work done promptly and with no fuss.
Which? Trusted Traders Consumer Posted on 01/10/2018 , work completed 01/10/2018
Excellent work
Customer Service
Quality
Value
I have always found him to be reliable, competent and trustworthy. I have been using his services for many years. I would not hesitate to recommend him. His services have also been used by my son.
Abel, Buckinghamshire Posted on 12/09/2018 , work completed 12/09/2018
Prompt & professional
Customer Service
Quality
Value
Alan explained very clearly what was required in relation to my boiler and offered some very good advice which I aim to take. I was indeed relieved to meet someone who knows what he's talking about and I feel I can trust. I would certainly recommend him.
Which? Trusted Traders Consumer Posted on 11/09/2018 , work completed 11/09/2018
Really good service.
Customer Service
Quality
Value
The second time we've used Alan. So good, so reliable, a real pleasure to have him working in our home.
Laurence, London Posted on 10/09/2018 , work completed 10/09/2018
Job well done
Customer Service
Quality
Value
Alan replaced 2 radiators, fixed a couple of taps plus the toilet and fitted a new head on the diverter valve. he explained things as he went along, was very courteous & did a great job all round.
Peter, London Posted on 30/07/2018 , work completed 30/07/2018
Professional, thorough and prompt
Customer Service
Quality
Value
Alan did an excellent job replacing my broken boiler. He was patient and thorough in explaining what was wrong with the old boiler and the pros and cons for replacement versus repair. Once I agreed on replacement he walked me through the justification for which boiler model was appropriate and prepared a quote for the work. His team completed the work in less time then projected and cleaned up completely when everything was done. I would recommend him without hesitation and he will be my first call should ever the need arise.
Tom Murray Posted on 14/06/2018 , work completed 14/06/2018
Thank you Alan!
Customer Service
Quality
Value
Alan replaced our old boiler yesterday and fitted a new one. He was speedy, efficient, friendly and had our new boiler installed, up and running quicker than we'd expected. He brought a hoover with and used it, asked for a brush to clean up and although no plumber or heating engineer is cheap, his price was very competitive. We'd thoroughly recommend Alan.
laurence Posted on 05/05/2018 , work completed 05/05/2018