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Arktek Group Limited

4.9

76 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Arktek Group Limited is an energy saving company based in the North East of England, providing a range of energy saving measures through funded schemes to domestic and commercial customers in the North of England and Scotland.

Our services include the installation of the following;
- Gas Boiler Installations repair and servicing
- Plumbing and heating repairs
- Replacement gas boilers
- Room in roof insulation
- Loft and cavity wall insulation
- Electrical Services
- Plastering and External Rendering

Through government backed funding schemes, we are able to offer the installation of such measures into your home for FREE.

What we do

  • Boiler, central heating and gas engineers

  • Insulation installers

  • Cavity wall insulation

  • Bathroom fitters

  • More Services

    • property level protection
    • flood defences

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
76 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Nightmare from the beginning
Customer Service
Quality
Value
Too many issues to mention. Incorrect instillation, water from leak and cleaning left to my elderly parents, do not answer phone calls or messages left, one year on and my 86yr old parents have a system that does not fully heat there home after numerous attempts to rectify. They had an old system that worked but decided for a more modern and economical system. They wished they left it alone. Shocking service from the beginning. Avoid at cost
Customer in Tyne and Wear Posted on 11/10/2022 , work completed 19/10/2021
Excellent company, great customer service.
Customer Service
Quality
Value
We’ve had our cavity walls insulated by Arktek and they have been a pleasure to deal with from the first phone call. Friendly and helpful staff on the phones and similarly friendly, polite and tidy installers. We had a delay to our install date due to a broken van, but great communication ahead of time and never had to chase them. We did have a slight problem with our install of CWI in that a gap where the foul pipe from the upstairs loo goes through the wall wasn’t sealed and thousands of the insulation beads came out onto the floor over the next day or two. We called and were met with friendly and helpful responses and one of the installers has been out today to put it all right with no fuss, and an apology for it not being quite right first time which is all you can ask for. From a company I’d never heard of before looking for my own reviews online, I couldn’t be happier. Price was more competitive than the couple of other quotes I received too, which is even better. Thanks.
Rob in West Yorkshire Posted on 18/03/2022 , work completed 18/03/2022
Great work, some improvement needed
Customer Service
Quality
Value
I had boiler installed today by Arktek Group. Mark and James were knowledgeable, skilful and polite. Unfortunately, boys who came to do installation left rubbish on my street after I given good feedback, bad reputation for the company. Little improvement needed.
Erik in West Yorkshire Posted on 15/06/2021 , work completed 15/06/2021
My review
Customer Service
Quality
Value
Did job quickly, and was organised. Looked great and lovely a warm nice engineer easy to talk to.
Rosalind, County Durham Posted on 12/03/2020 , work completed 12/03/2020
Excellent service.
Customer Service
Quality
Value
Would recommend this company, very efficient, competent staff and hard working Engineer who worked non stop to complete the job. Excellent service. Thank you.
Stephanie, Tyne and Wear Posted on 09/04/2019 , work completed 09/04/2019
Very pleased
Customer Service
Quality
Value
The engineer changed and fitted a new builder plus brought up to date all my radiators. Whilst here he was very professional and explained what and why he was doing in each room. Very pleased with the work they have carried out.
Edward, Tyne and Wear Posted on 19/02/2019 , work completed 19/02/2019
My review
Customer Service
Quality
Value
Very good, clean & polite.
Page, Northumberland Posted on 18/02/2019 , work completed 18/02/2019
10 out of 10
Customer Service
Quality
Value
Company from office staff too plumbers were great in all respects. I rate them 10 out of 10.
Mohammed, West Yorkshire Posted on 11/02/2019 , work completed 11/02/2019
Boiler installation
Customer Service
Quality
Value
Every aspect of work was excellent. Very pleasant guys - helpful, considerate, very clean & tidy. I am absolutely delighted thank you. Would highly recommend this company.
Linda, County Durham Posted on 11/12/2018 , work completed 11/12/2018
Prompt
Customer Service
Quality
Value
Great work done.
Liam, County Durham Posted on 06/12/2018 , work completed 06/12/2018