A most reliable contractor.
Luke Beard of BTech Heating has been dealing with my many plumbing and heating issues for the last 10 years. Luke is very personable and reliable and always appears on time. He has never let me down. I can fully recommend BTech heating for all your plumbing and heating needs.
Ian, Monmouthshire
Posted on 23/08/2019
, work completed 21/08/2019
Recommended
Expert knowledge, great customer service
B-Tech recommended and installed a new boiler for me last year. I have a very non standard old stone cottage, so need someone experienced in dealing with the unexpected! I called B-Tech back to upgrade a very old radiator and install a new one in a cold spot in the house, today. They were great at listening to what I wanted, giving sound advice and carrying out the work exactly as agreed. The house is always left spotless (possibly cleaner than before!) And prices are really reasonable too. I thoroughly recommend B-Tech and wouldn't use anyone else.
Customer in Caerphilly County Borough
Posted on 12/07/2019
, work completed 12/07/2019
Recommended
My review
1) Service boiler and all appliances. Prompt on time agreed. Very sociable also so polite. Was a pleasure to have him in our home. Very very pleased.
William Leslie, Gwent
Posted on 09/07/2019
, work completed 09/07/2019
Recommended
Prompt & professional.
My mum phones Luke as her boiler pressure had become low & her boiler stopped working. Knowing my mums circumstances Luke replied quickly & was available in 5 mins after a call to confirm the boiler failure. Luke is so trustworthy. He recently installed a new shower unit/cubicle etc. Fantastic.
Emma, Gwent
Posted on 09/06/2019
, work completed 09/06/2019
Recommended
Installation of new boiler with solar water heating system
B-Tech Heating Ltd installed a new condensing gas boiler and solar water heating system. They provided a professional service from providing a quote and answering numerous questions concerning the solar water heating side of the system prior to the installation itself. The work was done to the agreed schedule and budget. The work was finished while we were on a family holiday and B-Tech Heating arranged to return on the Sunday morning following our return to explain the controls for the new system which was very helpful. B-Tech Heating Ltd arranged everything including the scaffolding and the installation of the solar heat exchanger panels onto the roof. During the installation there was an issue with the original thermostat control but B-Tech Heating Ltd liaised with the suppliers of the component and resolved this issue to our complete satisfaction. Overall we were very pleased with the work and service received and would recommend B-Tech Heating Ltd.
Customer in Newport
Posted on 22/04/2019
, work completed 17/04/2019
Recommended
Quality work and great to deal with
I'd recommend Luke without hesitation - we had him over to quote for some work and he was really thorough and helpful discussing why certain things would need to be done, what products would be suitable and why. Price quoted was fair and when it came to do the work it took place exactly as scheduled and to a really high standard. We've had a few queries after the install and he's been really quick getting back to us.
Customer in Caerphilly
Posted on 09/04/2019
, work completed 05/03/2019
Recommended
First rate from start to finish
Luke showed his professionalism, knowledge, intelligence and cordiality from the word go. I had several plumbers in the mix as I was desperately looking for someone to replace a broken boiler. Luke was head and shoulders above the rest in terms of communication, dependability, honesty, working practice and standards. He and Tom did an excellent job, weren’t in the least bit intrusive, were polite, tidy, relaxed and above all great at what they were doing. They went above and beyond the job spec, stayed on quote and left us confident that we now have an expertly installed boiler with a long guarantee. As an aside, Luke offers payment plans and the option to pay using credit card, saving the need to find a big chunk of money in a hurry. From my experience of B-Tech I give them the highest possible recommendation and am very pleased and glad to have found them.
JoH-Jones
Posted on 25/10/2018
, work completed 25/10/2018
Recommended
Professional and on time
B-Tech - Luke and Tom fitted a boiler. I was impressed that they responded to my urgent need for a new boiler very quickly. They were always on time, very tidy and I felt that they respected my home, They were very courteous and kept me informed throughout. The final bill came in under budget and I am very satisfied with the job. I would have no problem in recommending them.
Alan, Gwent
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
Very professional job
Replaced a boiler that had reached the end of its life. Luke is a friendly guy who knows his stuff. The quote was competitive and the work was completed on time with a minimum of fuss and inconvenience. The guys turned up promptly each day and made sure everything was left clean and tidy. Took the time to fully explain how the new boiler works.
Jonathan Bennett
Posted on 03/10/2018
, work completed 03/10/2018
Recommended
Very professional
I would certainly recommend B-Tech Heating Ltd. From the very beginning of installing my new boiler & radiators, they were very professional & worked for the 4 days efficiently, very tidily & very conscientious. I was very pleased with all the work they did for me.
Jane, Gwent
Posted on 24/09/2018
, work completed 24/09/2018
Recommended
Prompt and professional.
The work was carried out to the agreed competitive price and agreed schedule, and also so far as I can tell completed to a high standard. I would not hesitate to recommend B-Tech to anyone in the future.
Which? Trusted Traders Consumer
Posted on 03/07/2018
, work completed 03/07/2018
Recommended
Highly Recommended
Luke and his brother renewed the boiler and radiators in my mother?s house. My mother is a pensioner living on her own and so I am always careful to try and choose tradesmen who appear trustworthy. Like most people, I normally obtain 2 or 3 quotes when having any major work done to the house. However, I was so impressed with Luke?s manner and professionalism when he first called, I didn?t want anyone else to do the work, and as his quote was very reasonable. The standard of workmanship was first class and they were always punctual, hard working and polite. As my mother has poor eyesight, she had difficulty seeing the new digital thermostat so Luke promptly replaced it with one which had an illuminated display, without any fuss. I am of the opinion that you can also gauge a company?s standard of customer service by the way they respond to any problems and in relation to the thermostat, they also scored full marks. I would thoroughly recommend this company to anyone wishing to have any gas work done.
Which? Trusted Traders Consumer
Posted on 11/05/2018
, work completed 11/05/2018
Recommended
Professional Install
Luke is the consummate professional. Always on time, clean and tidy, answering my frequent questions and above all, he did all this with a smile. He had to decommission my old back boiler, install a new combi boiler in a new location. All work was done on the previously agreed time frame. At the end of each working day, my house was left in a very clean and tidy condition and there was no interruption to my normal routines and life. Very happy with the result and I will not hesitate to make Luke my first call for and future heating/plumbing work.
Phil R
Posted on 24/05/2017
, work completed 24/05/2017
Recommended
Excellent work, prompt and efficient
The work was to replace an existing boiler for which spares were not available. The pre-quote visit took place at the time agreed. My concerns and requirements were taken into consideration. The quote was delivered promptly and the costs set out clearly. Work started promptly on the date set. At the end of each day the job was always left tidy and we had water and gas. The siting of the boiler had to take into consideration the existing tanks and kitchen layout as well as regulations, any unforeseen changes were discussed, explained clearly and agreed. The work was carried out to a high standard. In fact I can quote from someone who had worked a heating installer "That's excellent pipework! very impressive". There have been no problems with the installation and I am very pleased with it. All in all a pleasure to deal with someone who takes a pride in his work, turns up when he says he will, consults, and delivers a high standard of work.
Which? Trusted Traders Consumer
Posted on 09/02/2017
, work completed 09/02/2017
Recommended
Top job
Luke refurbished my whole central heating system and he did such a great job. He was so professional from the moment he entered my house and his knowledge of heating systems is extensive - great bloke
Which? Trusted Traders Consumer
Posted on 23/01/2017
, work completed 23/01/2017
Recommended
Recommended
Repairs & service of boiler. Professionally undertaken.
Which? Trusted Traders Consumer
Posted on 10/12/2016
, work completed 10/12/2016
Recommended
Great technically
New condensing boiler in new location and 6 new radiators
Which? Trusted Traders Consumer
Posted on 03/10/2016
, work completed 03/10/2016
Recommended
Which? Local Review
Absolutely first class plumber. Used his service on a few occasions. Reasonable prices and on the ball for an emergency for us recently.
OTWAY
Posted on 28/04/2014
, work completed 28/04/2014
Recommended
Which? Local Review
Very courtious and informative in obtaining a very competative quote for the installation of combi boiler and radiators. Very impressed in all aspects. Highly recommended.
OTWAY
Posted on 30/08/2010
, work completed 30/08/2010
Recommended