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Bates Plumbers

4.9

59 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Bates Plumbers Yorkshire covers the Yorkshire area from full bathroom installations to bathroom adaptations for the elderly and disabled. We provide a service which is second to none from start to finish. We provide all the trades required to complete your dream bathroom with free quotes and design service available. Creating your dream bathroom should be an exciting time for all the family which is why we make the process friendly, hassle free and enjoyable as possible. Our expert bathroom installers are multi skilled meaning most the work is carried out by them and not subcontractors. We can supply or fit your own bathrooms and we aren't pushy salesmen, Instead, we offer honest free expert advice. That's why our reviews on Check-a-trade are regularly rated 8-10 for installations, tidiness and customer service.

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment

Customer reviews

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4.9
59 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Successful bathroom renovation
Customer Service
Quality
Value
We were very pleased with the installation of new sanitary ware, screens and tiling in our bathroom. The initial discussion with Richard was helpful explaining the options and Dom removed the old bathroom units and made the new installation competently and tidily. Unfortunately the new toilet was later found to have a hidden manufacturing defect which caused a leak. When we contacted Bates Plumbers they returned promptly, repairing the damage and fitting a new toilet. Things can go wrong from time to time, but it is great when they can be put right speedily and efficiently.
Customer in York Posted on 28/09/2024 , work completed 13/09/2023
Full bathroom renovation.
Customer Service
Quality
Value
Back to brickwork etc. Fully boarded and tiled on all four walls and window. Ceiling lowered with spotlights in and tiled floor. New walk in shower cubicle large enough to fit a chair in if needed later in life. New sink unit and cupboard. The work is excellent and would highly recommend this company. From Richard coming and discussing what I wanted to Ryan, Finn and James coming and doing the whole job took eleven days. Well worth the money.
Customer in West Yorkshire Posted on 30/04/2024 , work completed 29/04/2024
Issues with attention to detail
Customer Service
Quality
Value
Unfortunately the two lads struggled with basic attention to detail on workmanship, in particular on the tiling. Took over four weeks to complete our en-suite shower room which was expected to take 8 days. Some sections of tiling had to be re-done due to basic errors in horizontal and vertical alignment, non-straight tile cuts (bad tiles apparently but still proceeded to put the bad cut tiles on the wall regardless), missing grout in places had to be pointed out. Caused a flood when fitting the sink which apparently was a fault with our pipework. Fortunately that dried out with a weekend of fan heaters running. New shower tray wasn’t adequately protected and became stained with grout; they replaced that without problem but it caused additional delay. Some real basic stuff like the toilet seat was fitted to one side rather than lined up in the middle (easy for me to fix though, but I shouldn’t really have to), and I ended up fixing the shower to make it aligned parallel to the wall after he said the shower fixing was at fault (it just needed unscrewing and pushing in and re-screwing). Yes it was a challenging small room, small tiles and contrasting grout but that’s why I wanted (and paid for) an experienced trader to do the work! Overall they did an adequate job in the end but it took a long time and took far too many interventions. Was hoping for much better as my previous experience with Which Trusted Traders has been good.
Customer in West Yorkshire Posted on 20/03/2024 , work completed 16/03/2024
The trader replied (on 02/04/2024)
On this job we were told tiles wouldn't be small but they were smaller than a mobile phone and 20sqm's on a very funny shaped room. Shower tray was protected but someow black grout dust got in the anti slip tray and we could remove the stains from the grout so we replaced the tray. The pipe work we use is grey poly plumb and we never lifted any floor board as we didn't need to, the leak that happened was on white speed fit under the chip board flooring, it blew for some reason on a socket and the customer knows this as he went out and got a inspection camera and looked from below. Unfortunately when it came to paying, the customer asked for £2000 taken off the bill for a lot of things on the job that weren't true. He was asked not to go in the bathroom once floor tiled but did and moved the tiles, but again blamed us.
Fabulous company 5 star ⭐️⭐️⭐️⭐️⭐️
Customer Service
Quality
Value
This is the 3rd time my family has used Bates and would recommend them to anybody. Richard was very helpful and easy to discuss requirements with. The bathroom was completely changed to a walk in shower and tiled from floor to ceiling, with an added vanity unit and a heated towel rail. James and Mitchell dealt with the problems that arose very professionally and checked with me that everything was done the way I wanted. I couldn’t have asked for 2 nicer young men to do the job. They were always polite, on time and did the job well.
Customer in West Yorkshire Posted on 20/09/2023 , work completed 11/09/2023
Excellent work
Customer Service
Quality
Value
This firm has just completed an excellent job on an existing downstairs bathroom. It was complex with a lot of knocking down of walls and heavy lifting but the work was done with good humour. A very well finished job. Survey, estimate, timing all well executed and good communications with the owner of the company Richard.
Customer in West Yorkshire Posted on 31/03/2023 , work completed 31/03/2023
Excellent full bathroom refit
Customer Service
Quality
Value
Bates Plumbers did a full bathroom refurbishment- including knocking a wall down to extend the space, moving everything to a new location, new electrics, tiling etc and I really recommend them. Very professional and competent team. We had a few minor hiccups along the way (out of their control) but they worked with me and made suggestions on how to resolve the situation. The project started and finished on time, to an excellent standard and on the agreed budget. They were even kind enough to do a few extra things for me as well. A very positive experience and highly recommended
Customer in West Yorkshire Posted on 15/11/2022 , work completed 14/11/2022
Quality Workmanship, exceded helpfulness and care expectation levels
Customer Service
Quality
Value
Richard and his team were one hundred percent professional from start to finish. A difficult old suite to remove that had a large spa bath, floor joists, flooring and wall / floor tiles tiles. First class materials used in replacing joists, flooring and plastered walls with no corners cut on quality. Excellent workmanship throughout, extremely tidy and efficient in every aspect of the removal/install. Fitted a shower, enclosed bath, double sink unit, toilet and radiators to a very high standard. Tiled all walls, bath enclosure and floor again all to a high standard. Nothing was too much trouble and all our requests were met. Work was started earlier than expected, which we welcomed, and run to schedule, the original quote was the invoiced amount, True professionalism throughout and really nice guys.
Customer in West Yorkshire Posted on 04/11/2022 , work completed 07/10/2022
Fabulous Bathroom
Customer Service
Quality
Value
We had Bates plumbers to fit our new Bathroom, Dom and Lucas were the fitters, they were polite and arrived on time every day, left clean and tidy, the work was 1st class, I will recommend them to all my family and friends.
Customer in West Yorkshire Posted on 16/08/2022 , work completed 15/08/2022
New bathroom refit
Customer Service
Quality
Value
I found Bates plumbers by doing research on many levels they always came up the best, and they are, l am so glad l waited for them because they are mostly always busy. Richard came to look at what needed doing then he emailed me with a quote l had a think and decided to go for it then Richard brought me samples of what l asked for and we together looked at all the options and tailored to my needs, he then sent me an optional date which l agreed to (although l was in a hurry) Richard said he would try to do it sooner a week or so later he gave me another date which l was over the moon with it meant l was having my job done sooner, date given price agreed off we go the price stayed the same no hidden extras we also agreed the deposit to be paid three weeks before the job. The day finally arrived the team were amazing easy to talk to and really approachable they were very tidy cleaning up each and every day they worked they were excellent at they’re job neat and precise and very informative and talked me through what they were doing next the work carried out is impeccable to the highest standard the quality of the bathroom equipment is spot on and every thing work’s perfectly l am over the moon. Richard kept popping in to make sure all was well, although there was no need the lads knew they’re stuff they have been very well trained, and the plus side was Ryan and Lucas were hard working clean and tidy and made me laugh would definitely recommend them to anyone perfect really and truly.
Margaret in West Yorkshire Posted on 20/07/2022 , work completed 14/07/2022
Fantastic bathroom refit
Customer Service
Quality
Value
I decided to hire Bates Plumbers after reading other reviews. Richard was really helpful & talked me through everything I’d need. Ryan & James were assigned to the job; they were prompt, very hard working, professional and did an absolutely fantastic, high quality job. I had a complete refit, taking everything right back to brick & starting from scratch, but nothing was too much trouble for them. They are lovely lads & were a pleasure to deal with. Would highly recommend.
Customer in West Yorkshire Posted on 11/11/2021 , work completed 11/11/2021