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Blue Flame Gas Solutions Limited

5.0

114 Reviews

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Organisations and Awards

Apr 2019

About

Blue Flame Gas Solutions Ltd is a small well established family run business covering all South Wales.

We at Blue Flame Gas Solutions have been voted "Wales Heating Intaller for 2016" and are very proud of being recognised and presented with this award. We are pleased to annouce we have won this award again for 2017 and the second year running

The business was started by Garry Lloyd who has over 20 years experience and a time served British Gas engineer, during this time he was lead engineer and the highest performing engineer within South Wales and the West

As a small business we aspire to obtain 100% customer satisfaction and our ethos is "We are large enough to cope but small enough to care"
We will:-
* Install the correct system for your home
* Carry out a survey and consultation on what system best suits your needs
* Provide a professional and efficient installation.
* Fast turnaround on providing competitive quotations
* 10 years parts and labour guarantee available on all new boilers

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)

  • More Services

    • thermostats gas leaks

My work

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
114 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
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Brilliant job
Customer Service
Quality
Value
I would recommend this firm and the fitters who put the boiler in to anybody. No mess, cleaned up everything after them and did a professional job.
G, Mid Glamorgan Posted on 26/09/2018 , work completed 26/09/2018
Recommended
Friendly and efficient.
Customer Service
Quality
Value
Contacted Blue Flame Gas Solutions as we had no heating, Gary attended and explained everything and fixed the problem. Excellent service and we will be using Blue Flame Gas Solutions in the future.
Moira, Mid Glamorgan Posted on 31/08/2018 , work completed 31/08/2018
Recommended
Prompt and professional
Customer Service
Quality
Value
No pressure to have the job done with them, he emailed price which we agreed. Phoned us a couple of days later to say they had a slot on Monday morning, arrived on time on Monday finished that day. Gary called next day and we settled the bill.
David, Mid Glamorgan Posted on 25/06/2018 , work completed 25/06/2018
Recommended
Brilliant job
Customer Service
Quality
Value
Prompt service, pleasant workmen, efficient, helpful, and clean workers, would certainly recommend them, and use them in future. Exceeded expectations.
Jean, Mid Glamorgan Posted on 21/05/2018 , work completed 21/05/2018
Recommended
Happy customers
Customer Service
Quality
Value
Happy to recommend Blue Flame Gas for their prompt and professional service. Gary was friendly and helpful and carried out the work required in a clean efficient manner.
John, Mid Glamorgan Posted on 04/05/2018 , work completed 04/05/2018
Recommended
Reliable and Professional
Customer Service
Quality
Value
I am a landlord and have been using been using Blue Flame for about 18 months after being let down by a previous Gas Safe Engineer. I have used Blue Flame for boiler services, gas safety certificates, gas connection, and now a complete overhaul of a leaking older central heating system, which is now like new. I have no hesitation in recommending Blue Flame, Garry and the Lads for their quality workmanship, civility and cleanliness.
ALAN KENTON Posted on 10/04/2018 , work completed 10/04/2018
Recommended
The trader replied (on 26/04/2018)
Hi Alan, thanks for your kind feedback very much appreciated glad we have been able to help and we appreciate the on-going business. Best Wishes Garry-Blue Flame
A Job Well Done
Customer Service
Quality
Value
A Job Well Done We returned from holiday to a freezing cold house and ultimately a condemned boiler. So pleased we found, via the boiler manufacturers website, Blue Flame Gas Solutions. Garry came round within 3 hours of our initial call and suggested repositioning the new boiler, accordingly he gave us a very competitive quote for all the parts & labour involved. The lads arrived right on the expected time and proceeded to protect all the areas where they were going to be working. They got on with the job in a professional manner. We were very pleased with their work ethics and the outcome of the installation. Throughout they were polite and courteous. Would highly recommend them to anyone needing a replacement or maintenance. With thanks to Gary, Leon & Gideon for their prompt and excellent service. David 15/04/2018
Which? Trusted Traders Consumer Posted on 10/04/2018 , work completed 10/04/2018
Recommended
The trader replied (on 26/04/2018)
Hi David and Beryl, Thanks very much for your kind and detailed review, And in pointing out how your overall experience with us has been a positive one. Thanks again.! Best Wishes Garry-Blue Flame
Professional , Excellent job.
Customer Service
Quality
Value
The service was excellent from quote to finish. The team arrived on time and covered the place in protective sheets which was much appreciated . They were polite and professional and the finished job was perfect. Would certainly recommend .
Freezer Posted on 27/03/2018 , work completed 27/03/2018
Recommended
The trader replied (on 09/04/2018)
Dear customer, thanks very much for your kind 5⭐️star review, very happy that you have been pleased with our services and also pointing out how we protect customers property with protective sheets. Thanks! Kind Regards Garry-Blue Flame
Polite and Courteous
Customer Service
Quality
Value
Not at all pushy - discussed what we wanted - made recommendations and left us to it. Turned up on time as they said they would - very important. Polite, courteous workers who cleaned up after themselves. Very pleased with product now it's up and working.
Robert, Mid Glamorgan Posted on 12/03/2018 , work completed 12/03/2018
Recommended
The trader replied (on 09/04/2018)
Hi Robert, thanks very much for taking time to leave us a 5⭐️star review. Thanks for sharing your experiences with us and others "Not at all pushy"..!! Thanks Robert Kind Regards Garry-Blue Flame
Amazing
Customer Service
Quality
Value
Very professional, courteous, respectful tradesmen, amazing job, very clean, informative & helpful. Everything as promised.
Tracy, Mid Glamorgan Posted on 05/03/2018 , work completed 05/03/2018
Recommended
The trader replied (on 16/03/2018)
Hi Tracy. Thank for your kind feedback..."Everything as Promised". Thanks :) Kind Regards Garry-Blue Flame
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