Endorsed by Which?

Britelite Windows Ltd

4.7

315 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–17:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.

What we do

  • Glaziers

    • Sash windows
    • Double glazing installation
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

  • Roofers

    • Flat roofing
  • Verandas

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
315 reviews
Customer Service
4.7
Quality
4.8
Value
4.7
Sort by
Quality Installation
Customer Service
Quality
Value
Really pleased with the process of ordering Bi folding doors from Britelite From the initial enquiry through to the installation . we were informed of the progress of our order at every step and everything happened when stated . Very happy with the quality of the doors and installation. We had some minor snags which were dealt with promptly and efficiently
Customer in Kent Posted on 12/08/2026 , work completed 06/07/2026
Professional and windows look fabulous!
Customer Service
Quality
Value
Recommendation from a family member, and I was not disappointed. Pleasant experience from start to completion. Good communication throughout and swift resolution of any issues. Windows and doors are superb quality and look amazing. Installation was completed in a timely manner, and the installation team were very professional and efficient. Highly recommend. Thank you.
Customer in Berkshire Posted on 12/08/2026 , work completed 11/05/2026
New Windows
Customer Service
Quality
Value
The work done replacing all the windows was done by the fitters efficiently and were friendly and the mess was cleared away when work was finished. A couple of small problems were when brought to their attention was dealt with promptly. All in all very happy with the outcome.
Customer in Hertfordshire Posted on 02/08/2026 , work completed 16/04/2026
The trader replied (on 11/08/2026)
It’s great to hear you’re so happy with your new windows and the overall result. We’re delighted the installation team were friendly and efficient, leaving everything clean and tidy once the work was complete. It’s also reassuring to hear that the small issues raised afterwards were dealt with promptly. Thank you for your recommendation. Kind Regards, Britelite Home Improvements
Great work fitting my windows and doors
Customer Service
Quality
Value
Your installation team did an excellent job fitting my windows and doors; they were very professional and exceeded my expectations. Lambi was very good at explaining and answering my questions. The windows and doors look great, and I am very pleased with work carried out . I am glad I selected Britelite from the alternatives.
Customer in Hampshire Posted on 31/07/2026 , work completed 01/06/2026
The trader replied (on 11/08/2026)
It’s fantastic to hear you’re so pleased with your new windows and doors. We’re delighted the installation team exceeded your expectations, and Lambi will be pleased to hear that his professionalism and willingness to explain everything and answer your questions made such a positive impression. It’s wonderful to know you’re happy you chose Britelite for your home improvements. Kind Regards, Britelite Home Improvements
Everything as promised
Customer Service
Quality
Value
Used by my late parents and now by myself . Excellent did everything promised and communication was excellent.
Customer in Surrey Posted on 30/07/2026 , work completed 11/06/2026
The trader replied (on 11/08/2026)
It’s wonderful to hear you had such a positive experience with Britelite, particularly knowing your family have chosen us before. We’re delighted everything was delivered as promised and that the communication throughout met your expectations. Thank you for continuing to place your trust in Britelite. Kind Regards, Britelite Home Improvements
Excellent Service!
Customer Service
Quality
Value
All aspects of the installation were great, from the lady in the office to the fitters themselves, all were very courteous and extremely helpful. The fitters were really tidy and polite. We would definitely recommend Britelite to our friends and family. Thank you for an excellent installation!
Customer in West Sussex Posted on 30/07/2026 , work completed 29/08/2025
The trader replied (on 11/08/2026)
It’s wonderful to hear you received such excellent service from everyone involved, from our office team through to the installation team. We’re delighted the fitters’ polite, helpful approach and care in leaving everything clean and tidy made such a positive impression. Thank you for recommending Britelite to your friends and family. Kind Regards, Britelite Home Improvements
Excellent service and product
Customer Service
Quality
Value
Britelite replaced 5 windows. From first contact to after sale all Britelite staff were very pleasant and easy to communicate with. I was kept up to date with schedule of works. The installation team were extremely professional, punctual, tidy and approachable. After installation I was contacted by telephone to check I was happy with all aspects of replacing windows. Very competitive pricing and kept to budget. I would definitely recommend Britelite to everyone.
Customer in Surrey Posted on 29/07/2026 , work completed 04/12/2025
Great work, highly recommend
Customer Service
Quality
Value
The team who turned up to install the windows were brilliant. They really put in a shift to get it done. They were friendly, professional and took the time to explain the process.
Customer in Greater London Posted on 11/07/2026 , work completed 23/06/2025
The trader replied (on 22/07/2026)
It’s fantastic to hear you were so impressed with the installation team. We’re delighted their hard work, friendly approach, and professionalism stood out, and that they took the time to keep you informed throughout the installation. Thank you for your recommendation. Kind Regards, Britelite Home Improvements
Beautiful quality windows great value
Customer Service
Quality
Value
My installation was amazing young Tommy and his Dad were extremely polite and respectful of my home .They worked like Trojans, once my windows were fitted, they hoovered through out, windows were polished inside and out even hoovered garden, Honestly I have never known such efficient helpful tradesmen put the blind back up Amazing work and team Thank you Britelite
Customer in Greater London Posted on 10/07/2026 , work completed 13/06/2025
The trader replied (on 14/07/2026)
It’s fantastic to hear you’re so pleased with your new windows. We’re delighted Tommy and his Dad made such a positive impression with their hard work, professionalism and respect for your home. It’s wonderful to know the care they took with every detail, from leaving everything spotless to helping put everything back in place, made your experience so memorable. Kind Regards, Britelite Home Improvements
Great Service
Customer Service
Quality
Value
From the day the design consultant talked through our preferences To the completion of the installation we felt included in the whole process. Nathan the fitter did an excellent job and left the site clean and tidy and conferred in a polite manner throughout the day. Overall, a pleasant and professional experience.
Customer in Kent Posted on 09/07/2026 , work completed 06/04/2026
The trader replied (on 14/07/2026)
It’s wonderful to hear you had such a positive experience from your initial consultation through to installation. We’re delighted you felt involved throughout the process, and Nathan will be pleased to hear his professionalism, tidy workmanship and friendly approach made such a positive impression. Thank you for taking the time to share your feedback. Kind Regards, Britelite Home Improvements