Endorsed by Which?

Britelite Windows Ltd

4.7

294 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–17:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.

What we do

  • Glaziers

    • Sash windows
    • Double glazing installation
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

  • Roofers

    • Flat roofing
  • Verandas

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
294 reviews
Customer Service
4.7
Quality
4.7
Value
4.6
Sort by
House windows door and garden lantern
Customer Service
Quality
Value
Over the past 7 years I have used Britlite services for two house builds and replacing a front door, they included a garden roof lantern , the work was on time , great value and work force employed by the company , communication with staff a pleasure , no pressure, good customer service, I would highly recommends and repeat any future sales with them
Customer in Kent Posted on 15/05/2026 , work completed 04/02/2026
Bay windows measured & fitted in dates promised & to their good standard as usual.
Customer Service
Quality
Value
Triple glazed bay windows made to measure and are well made. Fitters always do a good job & are respectful of property. Third time we have used this company.
Customer in Kent Posted on 14/05/2026 , work completed 31/01/2026
Great work!
Customer Service
Quality
Value
Professional & throughout the installation. Was done by a particularly friendly Gentleman to the highest standards.
Customer in Kent Posted on 14/05/2026 , work completed 27/01/2026
Gorgeous Windows
Customer Service
Quality
Value
After obtaining more than 5 quotes to replace the front of our house sash windows we decided to go with Britelite after meeting them at the Ideal Home Exhibition. We liked the way the sales person was not pushy and just explained clearly how the company worked, including payment options. We went ahead and were told it would be around 10 weeks from order to instalment and so we were very pleasantly surprised that within 6 weeks our windows were ready for installation. This took over 2 days - over the weekend. The fitters worked very hard to make sure everything was done by working non-stop all day. Amazing. Took all our old windows away and at the end explained how the windows worked. We couldn't be more efficient and we are very happy with our lovely windows that have made an enormous difference regarding heat retention and noise reduction. We would definingly recommend Britelite.
Customer in Greater London Posted on 13/05/2026 , work completed 22/11/2025
Replacement windows
Customer Service
Quality
Value
The usual high standard from start to finish. Arrived on time and worked nonstop till the job was completely finished to my satisfaction.
Customer in Greater London Posted on 29/04/2026 , work completed 25/09/2025
The trader replied (on 05/05/2026)
It’s great to hear you were pleased with your replacement windows. We’re delighted everything was completed to a high standard and met your expectations. Kind Regards, Britelite Home Improvements
Extremely satisfied and loving our new room
Customer Service
Quality
Value
We are so very happy with our new hup system installed by Britelite. The whole process was very straightforward and everyone we dealt with was friendly and knowledgeable. The admin team kept us up to date and informed on the process and the tradesmen used were of excellent standard. We would highly recommend!
Customer in Kent Posted on 26/04/2026 , work completed 17/11/2025
The trader replied (on 28/04/2026)
It’s wonderful to hear how happy you are with your new hup system and the transformation it has made to your home. We’re delighted the whole process felt straightforward, with clear communication from our team and high standards delivered by our installers. It’s great to know you would highly recommend us. Kind Regards, Britelite Home Improvements
Excellent work
Customer Service
Quality
Value
We are delighted with our choice of Britelite, from the initial quote to completion. Absolutely fantastic result, from installers to plasterer and electrician. They all worked as a team within the agreed schedule and time. They were considerate, friendly, clean and provided high-quality work. We were overwhelmed by the commitment of the designer and its written detailed unit costs. The sheer professionalism and quality workmanship led to the outstanding expected outcome.
Customer in Greater London Posted on 15/04/2026 , work completed 10/11/2025
New Flat Roofs - garage, porch and bay window
Customer Service
Quality
Value
I am very pleased with the installation. Your two-man team Paul and Steve did a great job. They arrived on time every day, worked non-stop and cleared up carefully. They have my thanks and I give them full marks.
Customer in Surrey Posted on 21/02/2026 , work completed 17/10/2025
The trader replied (on 26/02/2026)
It’s fantastic to hear you were so pleased with your new flat roofs. We’re delighted Paul and Steve delivered such a high standard of work, arriving on time, working diligently and leaving everything clean and tidy. Thank you for awarding us 5 stars for Customer Service, Quality and Value. Kind Regards, Britelite Home Improvements
A beautiful Britelite conservatory
Customer Service
Quality
Value
The whole process was faultless from design to demolition of the existing ancient conservatory to the new build. The whole thing took about 5 days with a great bunch of workmen who worked tirelessly in horrendous weather. We now have a fabulous new room overlooking the River Thames which we can enjoy in all weathers. Thanks to everyone involved. Your skill is much appreciated
Customer in Surrey Posted on 20/02/2026 , work completed 10/10/2025
The trader replied (on 26/02/2026)
It’s wonderful to hear how delighted you are with your new conservatory. We’re so pleased the whole process ran smoothly from start to finish and that the team delivered such a high standard of work, even in challenging weather. Enjoy your beautiful new room overlooking the River Thames in every season. Kind Regards, Britelite Home Improvements
Great work
Customer Service
Quality
Value
Happy with the work done especially with the inclement weather. They were tidy afterwards too. The new guttering seems to draw the rain water away much better than before. Pleased with the whole process despite a slight delay from ordering to the work being carried out.
Customer in Kent Posted on 19/02/2026 , work completed 19/10/2025
The trader replied (on 26/02/2026)
It’s great to hear you were pleased with the work, especially given the challenging weather conditions. We’re delighted the new guttering is performing well and that the team left everything clean and tidy. Thank you for your patience regarding the slight delay and for your recommendation. Kind Regards, Britelite Home Improvements