Endorsed by Which?

Britelite Windows Ltd

4.7

306 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–17:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.

What we do

  • Glaziers

    • Sash windows
    • Double glazing installation
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

  • Roofers

    • Flat roofing
  • Verandas

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
306 reviews
Customer Service
4.7
Quality
4.8
Value
4.7
Sort by
Beautiful quality windows great value
Customer Service
Quality
Value
My installation was amazing young Tommy and his Dad were extremely polite and respectful of my home .They worked like Trojans, once my windows were fitted, they hoovered through out, windows were polished inside and out even hoovered garden, Honestly I have never known such efficient helpful tradesmen put the blind back up Amazing work and team Thank you Britelite
Customer in Greater London Posted on 10/07/2026 , work completed 13/06/2025
The trader replied (on 14/07/2026)
It’s fantastic to hear you’re so pleased with your new windows. We’re delighted Tommy and his Dad made such a positive impression with their hard work, professionalism and respect for your home. It’s wonderful to know the care they took with every detail, from leaving everything spotless to helping put everything back in place, made your experience so memorable. Kind Regards, Britelite Home Improvements
Great Service
Customer Service
Quality
Value
From the day the design consultant talked through our preferences To the completion of the installation we felt included in the whole process. Nathan the fitter did an excellent job and left the site clean and tidy and conferred in a polite manner throughout the day. Overall, a pleasant and professional experience.
Customer in Kent Posted on 09/07/2026 , work completed 06/04/2026
The trader replied (on 14/07/2026)
It’s wonderful to hear you had such a positive experience from your initial consultation through to installation. We’re delighted you felt involved throughout the process, and Nathan will be pleased to hear his professionalism, tidy workmanship and friendly approach made such a positive impression. Thank you for taking the time to share your feedback. Kind Regards, Britelite Home Improvements
window installation
Customer Service
Quality
Value
Very efficient have had a couple of problems after installation And I am impressed with the quick response and repair . Very good after care customer service . By far the best price in comparison to other quotes I received. I am a happy customer and would use them again in future
Customer in Greater London Posted on 01/07/2026 , work completed 24/05/2025
The trader replied (on 02/07/2026)
It’s wonderful to hear you were so pleased with our aftercare service. We’re delighted any issues were resolved quickly and efficiently, and it’s great to know you found the whole experience to be excellent value. We’re so pleased you would choose Britelite again in the future. Kind Regards, Britelite Home Improvements
Newly installed patio door
Very attentive from start to finish. Nothing is too much trouble. Took the time to listen to my needs. Would highly recommend.
Customer in Kent Posted on 19/06/2026 (Reviewer did not use service)
The trader replied (on 23/06/2026)
It’s wonderful to hear you were so pleased with your new patio door and the service you received throughout. We’re delighted the team took the time to understand your requirements and ensure everything was completed to your satisfaction. Thank you for your recommendation. Kind Regards, Britelite Home Improvements
Well Done Britelite
Customer Service
Quality
Value
Britelite took out my old wooden bay windows and fitted new UPVC windows upstairs and downstairs They were excellent from start to finish Clean, tidy, polite, efficient and I am delighted with the windows
Customer in Kent Posted on 19/06/2026 , work completed 17/03/2026
The trader replied (on 23/06/2026)
It’s fantastic to hear you’re so pleased with your new bay windows. We’re delighted the whole project ran smoothly and that the team’s professionalism, efficiency and tidy workmanship helped make the experience such a positive one. We hope you enjoy your new windows for many years to come. Kind Regards, Britelite Home Improvements
Outstanding quality and workmanship
Customer Service
Quality
Value
The team arrived promptly to replace 2 heavy, old steel patio doors. Because there was effectively one team working on each window simultaneously, they were able to complete the job in less time than the 1 day estimated. The workmanship was outstanding, perfect fit, appearance and ease of use. I can slide the door with one finger, compared with brute force before. The heat conservation and sound reduction are also excellent, as promised. The team left the room spotless.
Customer in Greater London Posted on 09/06/2026 , work completed 02/02/2026
The trader replied (on 16/06/2026)
It’s fantastic to hear you’re so pleased with your new patio doors. We’re delighted the installation team delivered such a high standard of workmanship and completed the project efficiently, while leaving everything clean and tidy afterwards. It’s great to know you’re already noticing the benefits of improved ease of use, heat retention and sound reduction. Kind Regards, Britelite Home Improvements
A job to be proud of
Customer Service
Quality
Value
Most of the windows in my house were replaced by Britelite some years ago - and two sealed units were replaced under warranty. It was therefore an easy decision to employ Britelite again recently, when we needed a further window replacement. All the staff involved were very professional - particularly the window fitter, who was very experienced. They all did a really good job.
Customer in Kent Posted on 31/05/2026 , work completed 26/03/2025
The trader replied (on 02/06/2026)
It’s wonderful to hear you were pleased with the work carried out. We’re delighted the team delivered a result you feel proud of and that the whole experience met your expectations. Kind Regards, Britelite Home Improvements
Very high quality, fast and professional
Customer Service
Quality
Value
In any project, you inevitably have to make a trade off between time, cost and quality. I can confidently say that brutalities delivered on all three. Exceptional quality workmanship, delivered exactly to programme, with minimal disruption, and at a very reasonable price. I’d gladly recommend to anyone doing a conservatory upgrade, they’re great.
Customer in Hertfordshire Posted on 29/05/2026 , work completed 03/02/2026
Double grazing windows
Customer Service
Quality
Value
I am really happy with my new windows from Britelite. From start to finish, the service was professional, friendly, and very well organised. I was originally upgrading to double glazing, but I was pleasantly surprised to be upgraded to triple glazing, which was a fantastic bonus. The installation team arrived on time, worked efficiently, and left everything clean and tidy once the job was completed. The quality of the windows is excellent and has made a real difference to my home — it feels warmer, quieter, and much more comfortable. I am extremely pleased with the overall result and the whole experience with Britelite. I would definitely recommend Britelite to anyone looking for reliable service and high-quality window installation.
Customer in Greater London Posted on 28/05/2026 , work completed 25/10/2013
The trader replied (on 02/06/2026)
It’s wonderful to hear you’re so pleased with your new windows and the overall experience with Britelite. We’re delighted the service felt professional, friendly and well organised throughout, and that the installation team delivered such a smooth and tidy installation. It’s great to know the new windows have made a noticeable difference to the comfort of your home, helping it feel warmer and quieter. Thank you for your recommendation and for taking the time to share your experience. Kind Regards, Britelite Home Improvements
Fabulous work
Everything was great, the guy who came to see what we wanted (Conner) he was so good, no pressure to buy anything, he explained everything to us, so we went ahead with them, the to guys came they didn’t want to stop, we offered them drinks but said no thanks we want to work, they were very polite and finished the job, they tidied up as they went, we are very happy to recommend them
Customer in Kent Posted on 28/05/2026 (Reviewer did not use service)
The trader replied (on 02/06/2026)
It’s fantastic to hear you were so pleased with the whole experience. We’re delighted Connor’s helpful, no-pressure approach gave you the confidence to move forward, and that the installation team’s hard work, professionalism and tidy workmanship made such a positive impression. Thank you for your recommendation. Kind Regards, Britelite Home Improvements