Endorsed by Which?

Britelite Windows Ltd

4.7

302 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–17:00
  • Sunday 10:00–16:00

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.

What we do

  • Glaziers

    • Sash windows
    • Double glazing installation
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

  • Roofers

    • Flat roofing
  • Verandas

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.7
302 reviews
Customer Service
4.7
Quality
4.7
Value
4.7
Sort by
Outstanding quality and workmanship
Customer Service
Quality
Value
The team arrived promptly to replace 2 heavy, old steel patio doors. Because there was effectively one team working on each window simultaneously, they were able to complete the job in less time than the 1 day estimated. The workmanship was outstanding, perfect fit, appearance and ease of use. I can slide the door with one finger, compared with brute force before. The heat conservation and sound reduction are also excellent, as promised. The team left the room spotless.
Customer in Greater London Posted on 09/06/2026 , work completed 02/02/2026
The trader replied (on 16/06/2026)
It’s fantastic to hear you’re so pleased with your new patio doors. We’re delighted the installation team delivered such a high standard of workmanship and completed the project efficiently, while leaving everything clean and tidy afterwards. It’s great to know you’re already noticing the benefits of improved ease of use, heat retention and sound reduction. Kind Regards, Britelite Home Improvements
A job to be proud of
Customer Service
Quality
Value
Most of the windows in my house were replaced by Britelite some years ago - and two sealed units were replaced under warranty. It was therefore an easy decision to employ Britelite again recently, when we needed a further window replacement. All the staff involved were very professional - particularly the window fitter, who was very experienced. They all did a really good job.
Customer in Kent Posted on 31/05/2026 , work completed 26/03/2025
The trader replied (on 02/06/2026)
It’s wonderful to hear you were pleased with the work carried out. We’re delighted the team delivered a result you feel proud of and that the whole experience met your expectations. Kind Regards, Britelite Home Improvements
Very high quality, fast and professional
Customer Service
Quality
Value
In any project, you inevitably have to make a trade off between time, cost and quality. I can confidently say that brutalities delivered on all three. Exceptional quality workmanship, delivered exactly to programme, with minimal disruption, and at a very reasonable price. I’d gladly recommend to anyone doing a conservatory upgrade, they’re great.
Customer in Hertfordshire Posted on 29/05/2026 , work completed 03/02/2026
Double grazing windows
Customer Service
Quality
Value
I am really happy with my new windows from Britelite. From start to finish, the service was professional, friendly, and very well organised. I was originally upgrading to double glazing, but I was pleasantly surprised to be upgraded to triple glazing, which was a fantastic bonus. The installation team arrived on time, worked efficiently, and left everything clean and tidy once the job was completed. The quality of the windows is excellent and has made a real difference to my home — it feels warmer, quieter, and much more comfortable. I am extremely pleased with the overall result and the whole experience with Britelite. I would definitely recommend Britelite to anyone looking for reliable service and high-quality window installation.
Customer in Greater London Posted on 28/05/2026 , work completed 25/10/2013
The trader replied (on 02/06/2026)
It’s wonderful to hear you’re so pleased with your new windows and the overall experience with Britelite. We’re delighted the service felt professional, friendly and well organised throughout, and that the installation team delivered such a smooth and tidy installation. It’s great to know the new windows have made a noticeable difference to the comfort of your home, helping it feel warmer and quieter. Thank you for your recommendation and for taking the time to share your experience. Kind Regards, Britelite Home Improvements
Fabulous work
Everything was great, the guy who came to see what we wanted (Conner) he was so good, no pressure to buy anything, he explained everything to us, so we went ahead with them, the to guys came they didn’t want to stop, we offered them drinks but said no thanks we want to work, they were very polite and finished the job, they tidied up as they went, we are very happy to recommend them
Customer in Kent Posted on 28/05/2026 (Reviewer did not use service)
The trader replied (on 02/06/2026)
It’s fantastic to hear you were so pleased with the whole experience. We’re delighted Connor’s helpful, no-pressure approach gave you the confidence to move forward, and that the installation team’s hard work, professionalism and tidy workmanship made such a positive impression. Thank you for your recommendation. Kind Regards, Britelite Home Improvements
Two new windows
Really pleased with my new windows. As always, the quality is excellent and the turnaround was incredibly quick. The installation was smooth, efficient, and hassle-free from start to finish. Highly recommended!
Customer in Greater London Posted on 28/05/2026 (Reviewer did not use service)
The trader replied (on 28/05/2026)
It’s great to hear you’re so pleased with your new windows. We’re delighted the quality, quick turnaround and smooth installation all met your expectations and delivered such a hassle free experience. Thank you for your recommendation. Kind Regards, Britelite Home Improvements
Thank You Britelite
Customer Service
Quality
Value
Britelite fitted new Triple Glaze Bay Windows at the front of my house upstairs and downstairs The quality of the windows is excellent and the fitters were very efficient , clean and friendly. There were not even any marks on the interior decorations when they had finished. Superb job They left the site very clean
Customer in Kent Posted on 24/05/2026 , work completed 16/03/2026
The trader replied (on 28/05/2026)
It’s wonderful to hear you’re so pleased with your new triple glazed bay windows. We’re delighted the quality of the products and the efficiency and care shown by the fitters made such a positive impression, especially the clean finish achieved throughout the installation. Kind Regards, Britelite Home Improvements
Fantastic team
Great team did a fantastic job. The two installers where fast efficient and left everything as tidy as possible. So from quotation through to after care am very happy, thanks.
Customer in Medway Posted on 22/05/2026 (Reviewer did not use service)
The trader replied (on 28/05/2026)
It’s great to hear you were so pleased with the whole experience from quotation through to aftercare. We’re delighted the installation team’s efficient work and tidy approach made such a positive impression. Thank you for taking the time to share your feedback. Kind Regards, Britelite Home Improvements
Experienced professionals transform windows
Instillation of new double glazed windows. The work was performed to an agreed schedule and budget. Experienced workmen performed diligently with care. Informing us of what products work better for people with mobility problems. They reduced any anxiety we had by giving detailed knowledge about the products.
Customer in Greater London Posted on 21/05/2026 (Reviewer did not use service)
The trader replied (on 28/05/2026)
It’s wonderful to hear you were so pleased with the installation and the care shown throughout the process. We’re delighted our team’s experience, attention to detail and understanding approach helped put you at ease and ensured the right products were recommended for your needs. Kind Regards, Britelite Home Improvements
Very good bathroom window replacement.
Great experience from start to finish, very friendly and professional company. Felt like the company was honest and reasonable during the quoting stage unlike some other sharks you can find.
Customer in Greater London Posted on 21/05/2026 (Reviewer did not use service)
The trader replied (on 21/05/2026)
It’s great to hear you had such a positive experience with us. We’re delighted our team’s friendly, professional and honest approach stood out from the very beginning and helped make the whole process straightforward. Thank you for taking the time to share your feedback. Kind Regards, Britelite Home Improvements