Endorsed by Which?

Britelite Windows Ltd

Profile image for Britelite Windows Ltd
4.7

326 Reviews

Opening Hours
Today - 10:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–17:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.

What we do

  • Glaziers

    • Sash windows
    • Double glazing installation
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

  • Roofers

    • Flat roofing
  • Verandas

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
326 reviews
Customer Service
4.7
Quality
4.8
Value
4.7
Sort by
9 windows & 1 Door replaced.
Customer Service
Quality
Value
Fitters were very friendly and skilled and completed their work cleanly. End results were extremely good. We noticed the difference straight away from the 15 year old windows we replaced, especially as now triple glazed option was taken. Thank you Tim for your help and Andy for sorting out a small issue with the Bay window.
Customer in Kent Posted on 13/11/2026 , work completed 16/09/2026
Excellent Service, work carried out well.
Customer Service
Quality
Value
I had used this company before, at a previous address, and the 11 windows and 2 doors were excellent and remained trouble free for the entire 20 + years I remained at that property. This encouraged me to use them again when I moved to a smaller property. I only needed one window replacing on this occasion but the quality, the attention to detail and workmanship were as good as before. I would highly recommend this company
Customer in Kent Posted on 05/11/2026 , work completed 19/08/2026
The trader replied (on 10/11/2026)
It's wonderful to welcome you back as a returning customer, especially after more than 20 years! We're delighted to hear your previous windows and doors served you so well and that your latest installation has lived up to the same high standards. Your comments about the quality, attention to detail and workmanship mean a great deal to us. Thank you for trusting Britelite once again and for your lovely recommendation. Kind Regards, Britelite Home Improvements
Excellent Service and Workmanship from Start to Finish
Customer Service
Quality
Value
I recently had a new front door and door frame fitted by Britelite, and I'm extremely pleased with both the finished result and the overall experience. From start to finish, the team were friendly, professional and a pleasure to deal with. The installation was carried out to a very high standard, with great attention to detail, and the quality of the new door and frame is excellent. It's refreshing to deal with a company that clearly takes pride in its work and values its customers. I'm delighted with the finished result and wouldn't hesitate to recommend Britelite to anyone considering similar home improvements. A great experience all round. Thank you to everyone involved!
Customer in Kent Posted on 05/11/2026 , work completed 22/10/2026
The trader replied (on 10/11/2026)
What a lovely review! We're delighted that you're so pleased with your new front door and frame, and that the whole experience was such a positive one. It's especially rewarding to hear your comments about the quality of the installation and the care taken with every detail. We'll be sure to share your kind words with the team, who will really appreciate the recognition. Thank you for your wonderful recommendation! Kind Regards, Britelite Home Improvements
Excellent workmanship
Customer Service
Quality
Value
I was recommended to this company by a friend. I found all the staff I came in contact with very professional, knowledgeable, helpful and friendly. They replaced three windows, two in the kitchen and one in the bathroom and the work was carried out on time and at the agreed price. The fitters were first class and a credit to the company. I mislaid a set of window keys shortly after and following a quick phone call received a new set within a few days. I am considering having another window replaced next year and will definitely use them again.
Customer in Greater London Posted on 04/11/2026 , work completed 03/08/2026
The trader replied (on 10/11/2026)
We're so pleased that your friend's recommendation led you to Britelite and that you've had such a positive experience with us. It's lovely to hear our team made such a good impression and that the fitters delivered first-class workmanship. We're also glad we could quickly help with your replacement window keys. We really appreciate your kind feedback and would be delighted to help with your next window replacement when the time comes! Kind Regards, Britelite Home Improvements
New Front Door
Customer Service
Quality
Value
Britelite were professional, prompt, concise and extremely polite from my initial enquiry through to payment and installation of our new front door. We got quotes from other firms, but they were underhand and unprofessional in their conduct. I was really taken back by how Britelite conducted themselves, a very high standard. The front door was better than we imagined and to such a high secure quality. I would definitely recommend Britelite 10/10 :-)
Customer in Greater London Posted on 02/11/2026 , work completed 23/09/2026
The trader replied (on 03/11/2026)
What a fantastic review! We're so pleased that our team made such a positive impression from your initial enquiry right through to installation. It's especially lovely to hear that your new front door exceeded your expectations and that you were impressed with both its quality and security. Providing a professional, honest and friendly service is something we take great pride in, so your comments mean a lot to us. Thank you for your wonderful 10/10 recommendation! Kind Regards, Britelite Home Improvements
Replacement windows
Customer Service
Quality
Value
Britelite have done several jobs for us including replacing a large conservatory. We needed 4 windows replaced which they did very well. Arrived on time and were very tidy and professional. Pleasant and friendly fitters. Would recommend the company.
Customer in Kent Posted on 02/11/2026 , work completed 15/09/2026
The trader replied (on 03/11/2026)
It's lovely to hear from a returning customer, and we're delighted you've been pleased with our work once again. We're glad your replacement windows were fitted to such a high standard and that the team were punctual, friendly and tidy throughout. We really appreciate your continued trust in Britelite and your recommendation. Kind Regards, Britelite Home Improvements
Window replacement
Customer Service
Quality
Value
The work was carried out efficiently and quickly. 9 windows replaced in less than 2 days. The installer, Andrew, was quick, clean and efficient. Product was delivered within the agreed time frame at the agreed price. These are early days but the the product seems to be completely satisfactory.
Customer in West Sussex Posted on 02/11/2026 , work completed 15/10/2026
The trader replied (on 04/11/2026)
We're pleased to hear your nine replacement windows were installed so efficiently and that everything was completed within the agreed timescale and price. It's lovely to hear Andrew provided such a clean and professional service, and we'll be sure to pass your kind comments on to him. We hope you continue to be delighted with your new windows for many years to come. Kind Regards, Britelite Home Improvements
Very happy customers
Customer Service
Quality
Value
We are very happy with the whole experience. From the sales rep to the surveyors to the windows and fitters and admin dept. Excellent and very professional service from each person. Thank you. Would definitely recommend this company.
Customer in Greater London Posted on 01/11/2026 , work completed 14/09/2026
The trader replied (on 03/11/2026)
It’s wonderful to hear you’re so happy with your new windows and the whole experience with Britelite. We’re delighted everyone involved, from our sales and surveying teams through to installation and administration, provided such a professional service. Your lovely comments about the whole team mean a great deal, and we really appreciate your recommendation. Kind Regards, Britelite Home Improvements
Brilliant!
Customer Service
Quality
Value
Very professional and thorough; correspondence was brilliant and everyone I came into contact with was friendly, honest and professional. The door looks amazing. The fitter was respectful of the property and did a fantastic job. A very, very good experience from start to finish with this company. Would definitely recommend 👌
Customer in Essex Posted on 30/10/2026 , work completed 23/10/2026
The trader replied (on 03/11/2026)
It’s fantastic to hear you had such a positive experience from start to finish. We’re delighted our team’s friendly, honest and professional approach made such a great impression, and that the fitter took such care with your property. It’s wonderful to know you love your new door, and we really appreciate your recommendation. Kind Regards, Britelite Home Improvements
Front Door
Customer Service
Quality
Value
We contacted Britlite to do a quote for front door . We agreed and the work was carried out with great care and workmanship had a little problem a few months later and was promptly resolved . I would recommend britlite for windows and doors communication and after care is excellent
Customer in Kent Posted on 24/10/2026 , work completed 05/04/2026
The trader replied (on 02/11/2026)
It’s lovely to hear you’re so pleased with your new front door and the care taken during installation. We’re also delighted the issue you experienced was resolved promptly and that our communication and aftercare made such a positive impression. We really appreciate your recommendation. Kind Regards, Britelite Home Improvements