The project was to rip out old conservatory, decking, fish pond and crazy paving and replace with a new conservatory and patio. After some chasing for a start date the job was completed to my great satisfaction. Nick the sales/designer provided the initial reassuring communication and design ensuring the surveyor provided accurate measurements. Lee, the groundwork building services professional worked hard and diligently on all aspects of the job. He was knowledgeable, informative and polite. He faced a few challenges but battled on and showed resilience to overcome them. Tim and Charlie rapidly installed the upper conservatory in an expert manner. They even fixed a couple of issues so went the extra mile. Plumbers Joe/Alex, plasterer Chris and electrician Rob were equally highly efficient. The project was handled well by Matt and Louis in the Britelite management team and overall provided an excellent customer experience. I would recommend Britelite as a trusted company and one that I will turn to again in the future. Thank you.